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    Archive for the 'Technology blogs' Category

    Jisc digital capability discovery tool

    By Moira Wright, on 2 November 2017

    UCL will be participating in the beta pilot of the Jisc digital capability discovery tool for staff and students which will run from December 2017 to May 2018.

    The Jisc digital capability discovery tool has been designed to support staff across higher and further education and skills. It helps individuals to identify and reflect on their digital capability – particularly in relation to their work roles – and to develop their confidence through tailored feedback, ‘next steps’, and links to resources. Questions and feedback are mapped to the Jisc Six elements digital capability framework to provide a holistic view of the skills required. The discovery tool can also help managers and team leaders understand what support would be most helpful for their staff.

    The tool uses the Potenial.ly platform and has tailored questions with one set for students and one for staff. The questions have been designed to capture the digital capabilities required to in an educational context.

    Users of the tool will respond to a series of questions that allow them to reflect on the digital skills they have already acquired and identify possible new ones. Feedback will include a digital capability profile and a summarised list of suggested actions.

    Jisc Digital Capability Profile 2image Jisc Digital Capability Profile image

    We’ll be making more announcements in the next couple of weeks providing information on how students and staff at UCL can access the tool.

    If you would like to get involved in the pilot at UCL please contact Moira Wright.

     

    Additional links:
    Jisc Building digital capability project site: https://www.jisc.ac.uk/rd/projects/building-digital-capability
    Jisc Digital Capability Blog: https://digitalcapability.jiscinvolve.org/wp/

     

     

     

     

     

    TechQual+ Survey at UCL

    By Moira Wright, on 13 October 2017

    In early 2016, ISD (Information Services Division) carried out the first Staff and Student IT Survey using TechQual+. Over 1,000 of you completed the survey, and over the past 16 months we have been working hard to improve our services in response to your comments.

    Below are just a few examples of changes that have been made as a result of the feedback received from the TechQual+ survey run in 2016:

    Wi-Fi                        Three speech bubbles

    A substantial investment in replacing and upgrading our Wi-Fi technology infrastructure

    Service Desk

    We’ve invested in staffing, tools and training to speed up response times and improve quality.

    We’ve partnered with an external organisation and altered shift patterns to provide additional out of hours’ support.

    Printing                 

    We’ve rolled out 170+ additional printers over the past 18 months, targeting the busiest areas. This takes the current total to 660 printers. In areas of high usage, we’ve introduced new high capacity printers.

    Infrastructure

    We have invested in storage and now all staff and students can store 100GB for free.

    Computers

    We are continuing to invest in additional cluster PCs, and loan laptops where there isn’t space for desktops. We added a further 550 desktops and 60 laptops by September 2017.
    We operate one of the largest laptop loan services across UK universities – 266 laptops across 12 locations – and this year a further 60 laptops were added.

    Training

    We delivered 221 courses last academic year, that’s nearly 1000 hours of training with about 3000 people attending.  We are working hard to publicise the courses we offer.

    Audio Visual

    In 2016 ISD invested £2.5m into improving the technology in teaching facilities. Approximately 70 centrally bookable spaces had their facilities updated; this included bringing 43 spaces in 20 Bedford Way up to the standard spec including installation of Lecturecast in approx. 30 spaces.  Lecturecast was also installed at 22 Gordon Street and Canary Wharf (3 spaces each).  We also refreshed the Lecturecast hardware in 12 rooms.


    Drawing of a tablet with 5 stars

    Based on the findings of focus groups at participating institutions, the TechQual+ project has articulated a set of generalised IT service outcomes that are expected of IT organizations by faculty, students, and staff within higher education. The TechQual+ core survey contains 13 items designed to measure the performance of the following three core commitments: 1) Connectivity and Access, 2)Technology and Collaboration Services, and 3) Support and Training.

    The TechQual+ survey will be run again at UCL in December 2017 and we’ll be asking for your help to advertise it to your students, encouraging them (and you!) to complete it. All respondents will be entered into a prize draw with a chance to win some great prizes!

    We’ll be providing more information and communications about the survey closer to the opening date.

     

    Sneak a peak at the new (more accessible) UCL Moodle theme

    By Jessica Gramp, on 9 October 2017

    As part of a wider Accessible Moodle project, a new UCL Moodle theme is being designed to make it more accessible for those with disabilities. The theme is like a skin (or a wallpaper) that changes the way the text and colours are displayed, without changing any of the content that exists on each Moodle page. As well as changing the look and feel of all Moodle pages, it will provide additional navigation aids in the form of menus, blocks that can be hidden and potentially also docked blocks, which sit to the left of the page for easy access.

    The new theme will be rolled out to all staff and students in the next major upgrade of UCL Moodle in summer 2018. However, we plan to pilot the new theme with students and staff beforehand and once we are confident it works as intended, we will give everyone the option of switching to the new theme in advance of it becoming the default theme for UCL Moodle in summer 2018.

    The Moodle theme is applied to a user account, which means during the pilot period, there will be a mix of some using the new and some using the existing UCL Moodle theme. In Summer 2018 everyone will be switched to the new theme automatically as part of the UCL Moodle Summer Upgrade. The theme is not to be confused with Moodle course formats, which allow you to change the way a Moodle course is laid out.

    I wrote earlier on how the new theme will address accessibility issues. A number of staff across UCL provided feedback on the proposed theme and after a number if iterations, we have now agreed on a design that foremost meets the needs of staff with particular disabilities, as well as being more usable for everyone. As well as working with individuals who participated in the project’s initial focus groups, the E-Learning Champions were also given the opportunity to feed in their comments on the proposed theme and forward this to interested colleagues.

    The proposed new UCL Moodle theme showing collapsed topics format

    The proposed new UCL Moodle theme showing collapsed topics format. Click to enlarge.

    We had contemplated a pink theme, however, blue proved to be a better option for a number of staff with particular disabilities. The blue version was also more popular with those staff without disabilities. The below design shows how the tabbed course format will look, but with blue, instead of pink tabs, menus and links.

    Tabbed course format but the pink tabs, text and menus will be blue

    Tabbed course format but the pink tabs, menus and links will be blue. Click to enlarge.

    The UCL Moodle homepage will be simplified and will provide more space for news relating to teaching and learning at UCL. The menus will be blue instead of the pink shown in the design below.

    New more accessible UCL Moodle homepage, but with blue instead of pink menus

    UCL Moodle homepage, but with blue instead of pink menus. Click to enlarge.

    The Accessible Moodle project team at UCL worked closely with designer Ralph Bartholomew from St Albans Web Design and developer Pat Lockley from Pgogy Webstuff to implement the new theme.

    If you have any questions or comments about the new theme, or would like to be involved in the pilot, please contact Jessica Gramp.

    A new academic year, an upgraded Lecturecast Service (students)

    By Janice Kiugu, on 5 October 2017

    Lecturecast is UCL’s automated lecture recording system with over 115 rooms across the University enabled with more being added through the year.

    The system is designed for course tutors/administrators to electively choose to record their lectures as supplemental resources and share them with their students via the respective Moodle course.Lecturecast is not a replacement for lecture attendance and is provided to complement lectures and provide an additional resource to support student learning.

    There are multiple benefits of Lecturecasting content, including the ability for you to revisit complex material and to engage in discussions outside of the classroom.

    Over the summer, the UCL Lecturecast system was upgraded to a more user-friendly and interactive interface, providing students with more tools to support their learning. When viewing a recording, you can now:

    • Make notes and download them for reference
    • Post questions
    • Bookmark content- this allows students to revisit a particular slide or scene and any notes that have been made
    • Flag content that may be confusing – flagged content is highlighted to the Tutor(s) associated with the course
    • Engage in discussions relating to the lecture with other students on the course

    Further changes have been made to enhance learning and teaching and to make learning more interactive and engaging for students. Staff can now:

    • Use the Lecturecast system to upload supplementary resources created elsewhere in various file formats
    • Create interactive slides that contain question slides
    • View analytics –   to better understand what students find most useful or to help improve future lecture delivery
    • Respond to questions students have posed as well as posting questions to students

    More information about using Lecturecast can be found here:  Lecturecast – Student Guide

    A step-by-step guide to viewing Lecturecast recordings and making use of the additional functionality is available here – Lecturecast Student Guide Learning the Basics

    For information on UCL Data Protection Policy, UCL Computer Regulations (Acceptable use Policy) and  how your data is being used, please refer to our  Lecturecast Information student wiki page.

    Support

    For information on how Lecturecast is being used on your course, please contact the relevant Tutor.

    For technical support on using the system,  please contact the ISD Service Desk: Tel: 020 7676 5000, 25000 (internal) Email: servicedesk@ucl.ac.uk

    Upgrade to UCL Electronic Voting System (EVS)

    By Janice Kiugu, on 18 September 2017

    Electronic Voting Systems allow staff to make classroom teaching sessions more interactive and engaging. The currently supported system for this at UCL is TurningPoint – with software directly installed on managed teaching computers across central campus and handsets/receivers available for loan from central services. More information about potential benefits, and how the system works, can be found here: http://www.ucl.ac.uk/isd/services/learning-teaching/elearning-staff/core-tools/electronic-voting-systems/#do and here: https://www.turningtechnologies.com/library/

    Over the summer, managed teaching room computers were upgraded to Windows 10 and Office 2016. To ensure compatibility, the TurningPoint software on these teaching machines has also been upgraded to a new version (v.8). While the new version of TurningPoint is very similar to previous versions, there are some changes, and a new licensed receiver will need to be used.

    What does this mean for staff? 

    • Presentations created in the OLD version (TPv5) will run in the new version (TPv8) however, there is no backwards compatibility so once they have been run/used in TPv8 you will not be able to edit or run them in the old version.
    • The old receivers/dongles will NOT work with the new version of TurningPoint. The Digital Education team have issued central services with a set of new licensed receivers. These will be issued when a loan is taken out for the handsets. Note that the new receivers will accept a maximum of 500 responses.
    • Teaching Rooms with built in handsets (Harrie Massey LT, Christopher Ingold Auditorium, Cruciform LT1) have the new receivers installed on the managed PC. If you choose to use your laptop and have updated the version of TP on it, ensure you loan the appropriate dongle from the Central loans desk. If using Cruciform LT1, you can plug in the labelled cable emerging from the teaching podium into your laptop.

    Action required

    • If you use a laptop to run TP, please install the latest version from the software database. You can download TurningPoint version 8 from the ISD Software database: http://swdb.ucl.ac.uk/package/view/id/410 (UCL staff login required), or directly from the TurningPoint website: https://www.turningtechnologies.com/downloads (form to fill out).
    • If you are using equipment loaned by Departmental teams, check to ensure that you have been provided with a new receiver, if you intend to use the managed PC in the Teaching space. (Note: old receivers will continue to work with the old version of the software but you may experience some issues if moving between different campuses and teaching setups.
    • We recommend that you ‘test’ your  presentation before running a ‘live’ session using the latest version of TP and contact Digital Education Services – digi-ed@ucl.ac.uk  if you experience any problems.

    For more information regarding TurningPoint and to access training guides, click here

    Questions or experiencing issues with the new software? Please email digi-ed@ucl.ac.uk.

    Jisc student digital tracker 2017 and BLE consortium – UCL report available

    By Moira Wright, on 11 September 2017

    markus-spiske-221494The UCL report on the data collected from the Jisc student digital tracker survey (see my previous post on this)  is now available.  The survey was jointly conducted by Birkbeck, LSHTM, RVC, SOAS and UCL back in March. Following a workshop in July, and using the Jisc national survey results as a benchmark, we have been able to make some conclusions and recommendations regarding the digital experiences of our students, based on the survey responses.

    You can read more about the BLE consortium in the ‘Jisc Insights from institutional pilots 2017’ report on page 18

    http://repository.jisc.ac.uk/6671/1/Tracker2017insights.pdf

    Please note Appendix C is available on request (moira. wright @ ucl.ac.uk)

    Download (PDF, 820KB)

    Download (PDF, 98KB)

    Download (PDF, 246KB)