The Digital Learning Environment (DLE) Moodle UX (User Experience) team would like to wish staff and students an excellent start to the 2023/24 academic year. 

By now, many of you will have noticed that UCL Moodle has been given a much-needed update.  Student and staff feedback has been overwhelmingly positive. Nonetheless, the Moodle UX team is continuing to develop UCL Moodle based on UX research, accessibility requirements and user feedback. 

UCL Staff can receive early access to developments and participate in opportunities to feedback and shape UCL Moodle by joining the Moodle Development User Feedback Teams group. Alternatively, you can email questions and feedback to digi-ed@ucl.ac.uk 

There are a few quick steps we recommend staff take to update their course to make the most of the new look of Moodle and its new features.  You can read about them in the Moodle 4 – Quick tips for updating your course guide. 

The why about Moodle text editor changes 

As part of the upgrade to UCL Moodle, the ability to change font colour and font family has been removed from Moodle’s text editor.

Font colour has been removed to encourage content in Moodle to meet accessibility requirements.  This is in response to feedback from students who have reported that text on Moodle has often been formatted with poor colour contrast (e.g. red text on a white background) or that colour has been used to indicate information which is not accessible (e.g. conveying information solely using green or red colours). For further guidance, you can read the Digital Accessibility team’s guide on the Visuals and the use of colour. 

Changing font family has also been removed to avoid text that breaks UCL’s design system. Keeping text to a consistent font family will make it easier for students to read content and will also support a consistent and improved experience across UCL’s many webpages and applications.   

Upcoming changes to UCL Moodle theme

We’d also like to update you on some upcoming changes which should come into effect soon.

1 – New banner and navbar 

The UCL logo banner and navbar has been redesigned to align Moodle to UCL’s new design system and to conserve vertical space. This should make Moodle more accessible and improve useability on smaller screens and mobile devices.

Old banner

New banner

2 – New course index page 

The course index page is where staff and students can search or browse for courses. This page has been redesigned based on UX interviews with staff. The new design removes unnecessary information and should be easier to use. 

Old course index page

New course index page

3 – SCORM package default setting changes 

Based on user feedback and an analysis of how SCORM packages are used at UCL. The following changes are planned to the default settings of SCORM packages:  

• Disabled Preview Mode set to “Yes” 

• Display Course Structure in Player set to “Disabled”.
  

We expect these changes to save users’ time when creating new SCORM packages. The changes will not impact already existing SCORM packages, and the default settings can always be changed when creating a new SCORM activity if required. 

Course format UX project 

The Moodle UX team is currently working on wrapping up the Moodle theme development (for now), with a specific focus on improving and embedding accessibility.  

Once complete, we will start working on a UX research project on Moodle course formats. Moodle course formats control how content is structured within a course (e.g. topics, weekly topics, tabs, flexible format, grid). We will be interviewing staff and students to better understand how different course formats are used. Based on the findings, we aim to build a bespoke UCL Moodle course format that fulfils UCL student and staff needs and builds on the best elements of other Moodle course formats. 

If you are interested to find out more or participate in this research, please email e.hoving@ucl.ac.uk.  

Moodle 4.2 and UCL’s new theme introduce a series of changes aimed at improving the user experience of students and staff.

For the most part, content will look and operate the same. However there are some quick steps you can take to update your course and make the most of the changes.

Consider how you can use the course index menu 

One of the new features of Moodle 4 is the course index menu, which is the new left-hand menu. 

Course index menu

This menu shows a link to all the resources and activities on your course.  

It may take some time for UCL to make the most of this new feature. Be aware that students and staff can close the menu, and access a course as they would have done in the past.  

I’d recommend viewing the course index menu, in its current state, much like an index of a book. It allows you to quickly look something up when you need to, but when your reading you don’t have to go back to the index to get to the next chapter, you simply keep reading. In the Moodle context, students and staff can use the course index menu to quickly find content they want when they need to, but when going through a course they can equally just view the content on the main center page and navigate to the next content item or section from within the main center page.

If we think of the course index menu like a book index, some of its quirks start to make more sense: 

• The text is truncated so long section or activity headings won’t show in full. It’s best then that the text starts with the most important information, so it allows students to identify or recall what the content is. Numbering content can improve the readability of the index too. 

• If you used a Label or “Text and Media area” as they are now called to create a horizontal line or add an image, the words “Label” or “Text and Media area” will show in the course index menu. You could delete them if they aren’t essential or add some text to them so this text will then show (see caveat below). 
• Labels or “Text and Media areas” as they are now called, will also show in the course index menu. All the text in the Label will show, up to point it is truncated. If you want to avoid this, you could move your content from a “Text and Media area” to a Page so that only the Page title shows. UCL developers are investigating whether a seperate title for “Text and Media areas” can be created.
  

One feature that is particularly nice about the new course index menu is that it shows a green indicator alongside an activity when it has been completed, which allows students to quickly see what content they have done and importantly what they have remaining to do. This functions as a built in course checklist for students.

Set up your course summary and image

In the past, it was common for Moodle courses to include a banner image at the top of their course. In Moodle this was called section 0.  Section 0 is now no longer displayed automatically to the student, instead the theme shows the course image at the top of the course. Course images are also shown to the student on their “My courses” page and when a student searches for a course. Whereas in the past you would have to add an image to section 0 and as a course image, now you just need to add it as a course image and it will automatically display at the top of your course. 

In the example shown, the course image is showing at the top, and the old banner image under section 0, which has been named “General”. If you have an old banner image, you can remove it by editing the section, or by using the bulk edit tool as described below.  

Course summaries will also be shown at the top of the course page. In the past the course summary was not easily visible to staff, so often the template text provided in baseline templates would go unedited and would often be shown to students when searching for their courses.  

A completion progress bar and percentage will also show which indicates to the student how many activities they have completed in the course. This will only show when activity completion is enabled on a course.

To add a course summary and image: 

1. Open your course. 
2. Click the Settings tab. 
3. Scroll down to Description. 
4. Under Course summary, include a brief description of your course. We recommend keeping it brief, think tweet length, 280 characters. 
5. Under Course image, upload a file (I’d recommend that your image doesn’t include text as it may appear distorted on certain devices, and selecting an image with the size of 550px by 280px. I found my image on UCL’s Imagestore – a free repository of UCL images.) 
6. Click Save. 

Spring clean using the new Bulk edit tool 

With the new Moodle theme it’s a good time to delete any old content, or formatting that doesn’t fit so well with the new layout and colour scheme (e.g. old course banner image). 

The new Moodle bulk edit tool makes it easier than ever to delete content. It is currently available on the standard “topics” or “collapsed topics” format. For courses in the tab format, you can use the Mass actions block. 

Simply: 

1. With your course open, turn on edit mode. 
2. Click Bulk edit at the top of your course. 
3. Select the content you want to delete. 
4. Click Delete at the bottom of the page. 

Check block images aren’t distorted 

The Moodle block region to the right of a course is now narrower which may distort some of the images you’ve used in the past. 

In previous templates it was common to layout content using a table. This type of formatting is not ideal, as it can lead to inconsistent results based on a user’s device and is harder to read for screen readers. 

So I’d recommend removing any table formatting, and laying out content and images vertically, with minimal styling. 

Before 

After 

Onetopic/Tabs format only – fix colour contrast of tabs 

Due to the colour changes made in the new Moodle theme, your course tab colours may or may not look readible and meet accessibility colour contrast requirements. 

You can change individual course tabs individually, by editing them. 

Alternatively, if you want to reset your course tabs to the default colours, you can temporarily change the course format to the “Topics” format under the Settings tab and click save. You can then change the course format back to “Tabs” which is the format “Onetopic” on Moodle. 

Note: This will remove all your colours and you won’t be able to get them back. 

Before 

After 

If you have any difficulty updating your Moodle course, please get in touch with your Faculty Learning Technology Lead.

If you notice any issues or errors, please report them to itservices@ucl.ac.uk so the relevant team can investigate.

One of the strengths of Moodle Quizzes is the ability to randomise questions. This feature can help deter student collusion.

There are several ways to randomise questions in a Moodle Quiz, which can be combined or used separately. Simple examples are provided here but more complex questions and variables can be created. 

Randomising the Question response options

It’s possible to shuffle the response options within many question types, including Multiple Choice Questions and Matching Question. When setting up a Quiz, simply look under Question behaviour, and change Shuffle within questions to Yes.  

Randomising the order of Questions

You can also randomise the order of questions in a Quiz. Click Edit Quiz Questions in your Quiz, click the Shuffle tick box at the top of the page. Questions will now appear in a random order for each student. 

Randomising the Questions

It’s possible to add random questions from pre-defined question Categories. Think of Categories as containers of Quiz questions. They can be based on topic area, e.g. ‘Dosage’, ‘Pharmokinetics‘, ‘Pharmacology’, ‘Patient Consultation’ or they can be based on questions for a specific assessment e.g. ‘Exam questions container 1’, ‘Exam questions container 2’, ‘Exam questions container 3’. 

The first step is to create your Categories.

Then when adding questions to your Quiz, select add a random question and choose the Category. You can also choose how many random questions to add from the Category. 

For example, if you had a quiz of 10 questions, and you want to give students a random question out of 3 options for each question, you would need 10 Categories, each holding 3 questions e.g. ‘Exam Q1 container’, ‘Exam Q2 container’ … ‘Exam Q10 container’. 

Alternatively, if you want a quiz with 10 questions from ‘Pharmokinetics‘, and 10 from ‘Pharmacology’ you could create the two Categories with their questions, then go to your Quiz and add a random question, select the ‘Pharmokinetics‘ Category, and choose 10 questions. Repeat for ‘Pharmacology’. You now have a 20 question quiz made up of 50%  Pharmokinetics and Pharmacology questions.  

After saving a random question/s you can add further random questions or add regular questions that will appear for all students. Simply add a question from the question bank as normal.  

Be aware, that randomising questions will reduce the reliability of your Moodle Quiz statistics. For example the discrimination index will be calculated on the Quiz question overall, e.g. Q2, not on each variation of the question that may have been randomly selected from, i.e. all the questions from the Exam Q2 container. Each question variation will have fewer attempts compared to if the question was given to all students, so any analytics based on these fewer attempts will be less accurate.  

Randomising variables within Questions:

In addition to randomising questions, certain question types can have randomised variables within them. 

The STACK question type supports complex mathematical questions, which can include random variables. For example you could set some variables, a and b, as follows:

a = rand(6)  (where rand(6) takes a random value from the list [0,1,2,3,4,5,6]).

b = rand(2)  (where rand(2) takes some random value from the list [0,1,2]).

Variables can then be used within questions, so students could be asked to integrate a×x^b which thanks to my random variables will generate 21 different questions for my students e.g. integrate 0×x⁰, 0×x, 0×x², x⁰, x, x², 2x⁰, 2x, 2x² …  5x⁰, 5x, 5x², 6x⁰, 6x, 6x².

Random variants can be generated, tested, and excluded if they are inappropriate, in the above case I might exclude a = 0 as the question equation would evaluate to 0, whereas I want students to integrate a non-zero algebraic expression.  

The Calculated question type also supports randomising variables as well as  basic calculation questions for maths and scientific assessment. Calculated questions can be free entry or multiple choice. For example you could ask students to calculate the area of a rectangle. The width and height would be set to wild card values, let’s call them

{w} for width, and

{h} for height.

The answer is always width × height or {w} × {h} regardless of the values of {w} and {h}. Moodle calls this the answer formula.

The tutor then sets the possible values of {w} and {h} for the student by creating a dataset of possible values for Moodle to randomly select from. To create your dataset, you first define your wild card values e.g. {w} will take some value between 1 and 10, and {h} to take some value from 10 to 20.  You can then ask Moodle to generate sets of your variables, e.g. 10, 50, or 100 possible combinations of {w} and {h} based on the conditions you define. For example, given the conditions above, I could generate the following 3 sets: 

Set 1: {w} = 1, {h} = 14 

Set 2: {w} = 6.2, {h} = 19.3 

Set 3: {w} = 9.1, {h} = 11 

Creating a dataset can be somewhat confusing, so make sure you leave enough time to read the Calculated question type documentation and test it out. Once complete, Moodle can now provide students with potentially 100s of random values of {w} and {h} based on your dataset. Using the answer formula, you provide, Moodle can evaluate the student’s response and automatically grade the student’s answer regardless of what random variables they are given. 

Try a Randomised Quiz

To learn more, take an example randomised quiz on the Marvellous Moodle Examples course.

Speak to a Learning Technologist for further support

Contact Digital Education at digi-ed@ucl.ac.uk for advice and further support.

Using new technologies for the first time, or in a new way, can be challenging. Not everything goes right first time. This is certainly the case with using webinar tools such as Zoom and Blackboard Collaborate to teach online. There are numerous “gotchas” or unexpected outcomes caused by any number of often opaque settings, differing teminologies, varied scenarios and workflows, and half-way integrations. 

To assist staff in avoiding some of the common pitfalls, Faculty Learning Technologist Neil Roberts and Digital Education reached out to staff across UCL to find and share the common issues or “gotchas” that can emerge when using Zoom and Blackboard Collaborate.  We provide them below.  

If you have your own gotchas to add, please contact digi-ed@ucl.ac.uk. This guidance is subject to change as new gotchas, tips and features are discovered. For the latest guidance always check the relevant UCL staff guide, and when in doubt, contact zoomsupport@ucl.ac.uk for Zoom guidance or contact digi-ed@ucl.ac.uk  for Blackboard Collabaorate guidance.

 Zoom through Moodle gotchas: 

These gotchas refer to Zoom meetings created directly in Moodle using the Zoom meeting plugin. 

• Only UCL Zoom account holders can be made alternative hosts through the Moodle plugin.  
• You can only schedule a meeting on behalf of another user if you have obtained scheduling privileges from them. See the Zoom ‘scheduling privileges’ guide. 
• You can only pre-assign breakout rooms and create polls in advance of a meeting if you are the host of the meeting. Whilst you can create your Zoom meeting in Moodle, to configure breakout rooms and polls you must edit your meeting in the Zoom web portal. These options are not currently available in the Zoom Moodle plugin. 
• If you receive a ‘Zoom received a bad request: {$a} error message’ when creating a Zoom meeting on Moodle, it is likely your Zoom meeting password is not secure enough. Please enter a more secure password!   
• Students don’t need the password to join a Zoom meeting created in Moodle. All students need to join a Zoom meeting, is to click the join meeting button on Moodle. 
• When scheduling for a guest with a non UCL email address you must be in the meeting to hand over the host access.
  
• Zoom recordings will be automatically transferred to the host’s personal library on Lecturecast. This process is usually quite quick but can take 72 hours for Zoom to prepare the recording, plus an additional 24 hours for the transfer to Lecturecast.

Zoom gotchas:

These gotchas refer to using Zoom directly, either via the Desktop app or web portal. 

• Zoom join links include the password so don’t share them publicly.  
• There can only ever be one host in a meeting who has full control. Adding an alternative host won’t allow more than one person to fully control session. 
• A host can only have 1 meeting running at one time. If you want to run multiple meetings beginning at the same time for different groups of students, you should create one meeting and use breakout rooms. If you definitely need seperate Zoom meetings, ensure there is a different host for each meeting. Note. having a different alternative host per meeting does not get around the restriction that a host can only have 1 meeting at one time. To schedule meetings on behalf of another user, see Zoom ‘scheduling privileges’ guide.
  
• A UCL person needs to claim their Zoom account to be designated an alternative host. 
• You can only pre-assign up to 200 people in breakout rooms.  
• If the host loses internet connection, and there is no co-host, a random participant will become the host. If the host re–joins, there may be some delay before host permissions are restored. 
• If you have paid for a live transcription service, the ‘ api token’ required to transcribe a meeting can only be generated 24 hours before the meeting. There are many more accessibility tips for using Zoom.
• It may take up to 72 hours for a Zoom video recording to be processed during busy times.  
• Zoom recording file sizes can often be very large, and can therefore take a long time to download for you and your students. Consider stop-starting your Zoom recording to create multiple files of more manageable lengths and file sizes. 
• Zoom may not show webcam input if Teams is running in background. When in doubt, turn off Teams. 
• The chat view is limited as there is only one text box. It is hard to search through individual conversations. 

Blackboard Collaborate gotchas:

These gotchas refer to using Blackboard Collaborate. 

• Convert to PDF before uploading slides. This will enable you to check fonts and formatting – if you are doing this on someone else’s behalf remember some fonts may not be supported and so wording may be illegible.  
• Uploaded files are converted to pdf type format (actually Blackboard’s internal whiteboard format) so you can’t use animations/transitions in PowerPoint. 
• Consider using the PPSpliT plugin to preserve text reveals (such as bulletpoints) when converting to PDF. Because the plugin alters the document, use it on a copied version of the document. 
• Let one person be in charge of creating breakout rooms. Breakout configuration is not shared with others until rooms are enabled, so another organiser could create a competing set of rooms and overwrite yours. 
• The stop breakout rooms buttons don’t have an ‘are you sure’ interlock – very easy to end a breakout session prematurely, which loses all the rooms’ contents and requires someone to manually rebuild the groups (if the groups were random, they may not be easily re–creatable). 
• Content created in breakout rooms is lost when they are stopped – it is possible to copy things out before that, otherwise have participants make screenshots. 
• Anything draft/not activated isn’t saved if you are removed from a session – this could be text, a poll or breakout room configurations. 
• As a moderator, don’t enter a Blackboard session from Moodle when you are in student view. This will pull you in to the session as if you were a student so you would only have a standard participant role and not be able to control session. 
• Using Edge as your browser can cause problems with interface – recommendation use Chrome/Firefox/Safari only.  
• Sharing a PowerPoint presentation full screen to make use of animations means you can’t see the chat. Workaround: Get around this by using ‘browsed by an individual view’ in PowerPoint and rearrange screen accordingly. This video from BBCU explains when to use Share files with pptx, and when and how to use PowerPoint on share screen in an individual window to be able to see the chat and session controls. 
• Sharing a video application may not always broadcast the sound – check this before start of any session. 
• The stop share buttons don’t have an ‘are you sure’ interlock – very easy to accidentally close an activity. 
• Chat history is not available to new participants. If you leave session and re–join the chat history is lost. 
• If you use the eraser while using the Blackboard Collaborate whiteboard it erases everything on the whiteboard immediately.

Digi-Ed is pleased to announce the following activities are now available on UCL Moodle.

The Checklist activity allows staff to create a checklist for students to complete on Moodle. The checklist can be configured to show required and/or optional tasks which students can tick off. Teachers can view and comment on the student’s progress. It is also possible to automatically generate a checklist for all the current course activities and resources on a Moodle course. Further course content can be restricted until a specific checklist is completed. To learn more, see the Checklist miniguide.

MATLAB Grader is now integrated with Moodle. Staff can now add interactive MATLAB coding activities to Moodle for students to complete. MATLAB activities include a range of automatic grading options and analytics on student engagement. Student grades from a MATLAB activity are also captured in the Moodle Gradebook. To learn more, see the MATLAB Grader miniguide.

Interactive Book (a new H5P activity) allows staff to build a book of informational content and H5P activities such as questions, or interactive videos. As with all H5P activities, student responses are not stored in the Moodle Gradebook, however H5P allows for staff to easily create engaging formative activities. Try an Interactive Book example on the H5P webpage or view the UCL H5P miniguide for more information.

The Mass Actions block  is a time-saving block for the Moodle power users among us. When the block is added to a Moodle course, it allows staff to edit several activities or resources on Moodle at the same time. Editing options include hiding, indenting, moving or deleting content. To learn more, see the Mass Action block miniguide.

More Moodle improvements are coming in preparation for term 1 2020-21. To stay up to date with Moodle’s direction and development, see the Moodle Release Roadmap.

As you prepare your Moodle course for next term, in addition to vital asynchronous activities, you will likely want to add a few videos of yourself or a screen recording of your lecture. By now you’re probably aware that UCL has a plethora of technologies. This is partly a necessity, as UCL teaching practices vary so no single tool will get the job done for everyone, but sometimes it’s a little unclear which to use.

To help you decide, Digital Education with help from the Digital Media team and IT for SLASH team has put together this comparison table of the three centrally supported media platforms: Lecturecast, Mediacentral and Microsoft Stream.

The table hopes to clarify some of the common questions; e.g.

• Does the platform allow students to download recordings?
• Can I upload a pre-recorded video e.g. a video recorded in PowerPoint?
• Can I restrict who views the video?
• Can I see analytics on whose watched the video?

If you need further advice on creating and sharing video, please contact digi-ed@ucl.ac.uk.