Photo by Headway on Unsplash

Online Learning is a rapidly expanding area in higher education around the world. While it became a necessity during the pandemic, an increasing number of students and short course learners are choosing to study their degrees fully online. Currently UCL offers around 40 postgraduate programmes with a significant distance learning component, just over half of which are delivered fully remotely.

As such, we’re setting up an Online Learning Community of Practice (OLCoP; catchy, we know) to bring together staff who teach and support online programmes, modules, and short courses at UCL.

At this stage, OLCoP is an informal group, and we hope to use regular meetings and the Teams space to:

• Share best practices in online teaching and learning
• Build a communication hub between academic departments, central, and local services
• Identify and recommend professional development opportunities
• Disseminate new and changing information relating to policy, quality assurance, pedagogies, technology, and more
• Ensure that issues relating to equity, diversity, and inclusion in online learning are properly represented
• Gather actionable feedback from staff and students regarding online learning experiences.

If you are interested in joining, please complete this short form. This will also send you an invite to our Teams space.

We will be holding our first meeting of OLCoP on 13th March 2024 at 2:30pm.

This first meeting will take place as a hybrid event and act as an opportunity to get to know other staff teaching and developing online courses.

Those who wish to attend in person can join us at the training suite at the Anna Freud Centre, not too far from King’s Cross station, while those who prefer to join online can do so via Teams. We will have facilitators in both spaces.

You can register to attend using the form linked above.

We hope you can join us!

Picture by Oliver Vas

On the 10^th and 11^th July, Tim Otway and I attended in-person The University of Leeds’ first ever Online Learning Summit, where we met a number of other colleagues from other institutions and went to a series of presentations throughout both days. The agenda was broad ranging, though it could roughly be categorised into three themes: creating design ecosystems, extending accessibility and enabling lifelong learning.

Firstly, we received an overview of the current outlook within HE online learning from Neil Mosley, and later from Sam Brenton, Melissa Highton and others. They spoke about witnessing steady growth in demand for online learning in the UK, as well as more rapid growth abroad. Sam Brenton mentioned that UK institutions are in a good place to take advantage of increased demand but must capitalise quickly. Neil Mosley foresaw the slow decline of MOOCs as interest intensifies in more flexible, stackable programs such as micro credentials – a topic that featured prominently in the summit. During the event participants grappled with formulating a ‘manifesto’ to standardise the regulation and awarding of micro credentials. Melissa Highton mentioned that while micro credentials still remain relatively unknown, CPD courses are the most highly searched for online. Data shows that learners typically want CPD that is badged, accredited and associated with a known brand or institution.

We also heard from educators who have enjoyed great success as online-only institutions, such as Joann Kozyrev, VP at Western Governors University, who spoke about moving away from the ‘time served’ model to great effect: allowing learners to progress once they meet the completion requirements rather than inflexible time markers. In their case, students pay a fixed fee for 6 months of learning, within which time they can take as many or as few credits as they wish.

Given the novel nature of a lot of challenges faced in the sector, the summit focused on a number of original and effective problem-solving techniques. One notable technique was Aaron Kessler’s learning engineering process which emphasised the continual need to “close the loop” between the stages of challenge, creation, implementation and investigation.  We also learnt about the differences between systems thinking, design thinking and futures thinking, and participated in Leah Henrickson’s “What-if” experiment, brainstorming possible future scenarios in 5-year increments.

The summit then attempted to apply these problem-solving techniques directly to a few of the challenges, specifically: AI and ethics, the nature of assessment, and accessibility integration. Donald Clark asked whether considerations over ethics in AI are doing more harm than good. He pointed out that the more cautious countries risk falling behind unnecessarily, since regulatory efforts are unlikely to be successful. Later, a panel debated the role of assessment and whether online learning had any chance of moving away from the grade-centred approach that dominates most of the education sector. Ultimately, they concluded that assessment remains a necessary tool to show that learning has taken place. Lasty, we heard from course alumni on how accessibility had improved their course experience. They emphasised that accessibility should be embedded from the start of programme development, rather than treated as an afterthought.

Overall, the conference was well organised and successful at balancing its in-person and online audiences. The experience was greatly enhanced by the attendance of a digital artist who drew live tableaus during each talk, helping to illustrate and reinforce key concepts.

“In a digital era, how can we design assessments differently and better?” 

This is the question that a group of more than 35 key partners in UCL’s teaching and assessment community gathered to consider last week. Hosted jointly by ARENA and Digital Education, the group comprised academics, students, the Digital Assessment team, Faculty Learning Technologists, professional services staff and representatives from UNIwise (suppliers of our digital assessment platform, AssessmentUCL).  

Attendees were split into teams of mixed disciplines to share their experience of assessment at UCL and bring forward ideas and recommendations on how digital assessments could look in the future. 

The breadth of representation made for a rich and varied discussion and enabled each partner to express their principle areas of focus: 

• From our student representatives we heard a genuine desire both for continued improvement enabled through assessment feedback not just marks and for assessments to test modern-day marketplace skills (e.g. distilling information, writing reports).   
• Our academic representatives expressed their overarching concern to do the right thing by our students: seeking to understand and share methods and tools for designing assessments to help students in future life.
• Our Digital Assessment team focussed on ways to build and share capabilities within faculties enabling us to connect academics, students and technologists and ways to understand and share how technology can support innovative assessment design both now and in the future.  
• Like our students, our Faculty Learning Technologists focussed on the importance of feedback (or “feedforward”) which is easily accessible, timely and meaningful: enabling students to act upon it.  
• Our Professional Services representatives focused on how to connect people to ensure that fantastic work around assessment design is shared widely and to ensure that academics and faculty teams are all aware of the tools and supporting resources available to them. 
• Our UNIwise representatives were interested in all points raised: keen to consider how future enhancements to the AssessmentUCL platform might facilitate the continued evolvement of digital assessment. 

Group discussions were wide ranging and often raised more questions than answers but surfaced a clear desire to continue the conversations about the issues raised and to focus on how we share knowledge to maximise the depth of expertise in assessment design across departments. 

Next steps 

As a result of the discussion, Arena and the Digital Assessment team will focus their attention on the following key themes over the coming months:  

1. Enabling assessment design knowledge sharing: Helping academics and others involved in assessment design to understand what is possible and how to achieve it. Ensuring clear information channels and networks are established to enable academics and others involved in assessment design to share experience and learn from the experience of others as well as raising awareness of existing resources and support.  
2. Continuing to improve the markers journey: Exploring how to enable flexibility in marking where one may allocate all work to all markers and each takes one off the top of the pile and can go to the next unmarked (or not yet started to mark script), to ensure that there is no loss of marks when marking allocations change pre/post marking. 
3. Continuing the conversation: Building on the foundations and links established during this event, we plan to set up a learning lab through which staff and students can continue the discussion around how we can design digital assessments differently and better using existing mechanisms like the Chart tool, as well as rethinking how assessments are delivered currently to make them more applicable to real-world situtations and careers.
4. Working collaboratively with suppliers and academic colleagues to shape enhancements / design solutions to particular issues: We hope to connect key members in Departments with our suppliers Uniwise to workshop and work through desirability and current system functionalities.
   

If you would like to join events like this in the future, please let us know by contacting assessments@ucl.ac.uk.

If so, why not join the 2022 Bloomsbury Learning Exchange (BLE) Cohort and work towards CMALT accreditation? You may be a tutor, a PGTA, an ELO, a TA, a Librarian, a Learning Technologist, etc. Anyone in fact, who is a staff member at one of the institutions affiliated to the BLE (namely, Birkbeck, LSHTM, RVC, SOAS, UCL, City, University of London and UoL) and has been using technologies effectively to teach or support teaching and learning. Indeed, in the last two years many more UCL staff members have been doing just that.

What is CMALT?

CMALT stands for Certified Membership of the Association for Learning Technology and the CMALT Accreditation Framework provides pathways to peer-assessed accreditation for a cross-section of learning technology focused professionals, educators and administrators in the UK and internationally.

Join the BLE CMALT Cohort

Registration for the BLE CMALT Cohort is now open! (Until March 1st 2022*). If you missed our two Introduction to CMALT sessions, our slides are available to view here and the session’s recording is here. Attached is the CMALT Prospectus; further information about CMALT and the Association for Learning Technology can be accessed here: https://www.alt.ac.uk/certified-membership

When you have decided, which of the 3 CMALT pathways you may wish to pursue, (download the CMALT Prospectus for details), then please complete our sign up form. Thereafter more information will be emailed to you. The first cohort meeting was or will be on Thursday 3rd Feb, 1 – 2.30pm and was recorded. Future meetings will take place on the first Thursday of every month for no more than 8 months.

Late starters are very welcome! (Until March 1st 2022*). So, if you are interested please do get in touch using the aforementioned form.

*It is also possible to pursue CMALT accreditation independently at any time. See CMALT Support for details.

In this seminar, hosted by the UCL Knowledge Lab Learning Technologies Unit, Dr Bronwen Swinnerton presented outputs from the UnbundledHE project: “The Unbundled University: Researching emerging models in an unequal landscape”, a cross-institutional study conducted by the University of Cape Town and University of Leeds.

The project considers the intersection of marketisation, unbundling, and digital technology and its effects on educational inequalities in South Africa and the United Kingdom. The following blog post summarises some of the issues surrounding the concept of educational unbundling and the project’s report into the current state of unbundled provision in both countries.

Marketisation

Recent years have seen a growth in demand for HE internationally but this has occurred alongside global economic shocks, such as the 2007 recession. The economic downturn has seen greater pressure placed on universities to report on the impact of central government funding streams and a resurgence of debates surrounding education as a public versus private good. This debate has tended to foreground the benefits of higher education to private individuals and consequently prompted a shift towards funding by the individual, leading to increases in fees and application of exogenous market principles to the HE environment. Such pressures have led HEIs to look to generate third stream revenue and reach new or alternative markets to fill funding gaps.

Digital technology

Digital technology is now ubiquitous in everyday life and HE, with all universities making use of technology in teaching and learning to some extent. Alongside the need to reach new audiences many have also begun to engage with online education, which has seen dramatic growth since the introduction of MOOCs. These courses have been in great demand from non-traditional audiences, such as adult professionals, with platform providers and university partners now pivoting toward the use of short online courses to deliver CPD and widening access initiatives, enhance teaching quality, and promote ‘massification’ or scalable learning opportunities. It is agreed that while universities can undoubtedly reach more prospective learners with online education it is no longer a ‘second best’ or indeed cheaper delivery method.

Unbundling

Unbundling is explained by McCowan (2017) as being either ‘disaggregation’, where what was sold together is now sold separately, e.g. tracks from an album, or ‘no frills’, a basic version of a product, e.g. budget airlines. There now exists a definitive application to HE, with the project defining unbundling as a disaggregation of educational provision, e.g. degree programmes, into component parts, e.g. modules, for delivery by and to multiple stakeholders. This is often achieved using digital approaches, and is manifesting itself through alternative digital credentials, or microcredentials, often delivered via what were MOOC platforms.

Rationale for offering unbundled educational opportunities can be multifarious and their production and delivery at odds with existing or longstanding institutional processes. The approach is typically: 

• Internal, whereby HEIs choose how and when to break apart existing provision and offer content to learners directly;
• In collaboration with service or platform providers, in which an HEI procures services to support specific stages of the course lifecycle;
• By working with online programme management companies (OPMs), frequently with full service or white-labelled delivery and revenue share arrangements.

The unbundling landscape in SA and the UK

Dr Swinnerton highlighted key findings from the project, including the outcomes of interviews with policy makers, HE leaders, edtech developers, and private company CEOs. Mapping information (delivered via kumu.io software) was drawn from publicly available data, such as university, private company, and online and distance education websites, press releases, and other media. 

Interactive mapping of the HE landscape in SA and the UK demonstrated HEIs, suppliers, and OPMs and the relationships between them across provision of unbundled online education. The maps could be filtered according to league table strata, and what was immediately apparent across both contexts was disparity in coverage, with partnership opportunities broadly unavailable to lower-ranked institutions. Private companies in this space, notably OPMs, chiefly target elite institutions with established brands to drive profit-making business models. This was particularly clear in SA, with historically disadvantaged universities having little to no opportunity to engage in the online education space with support from private sector organisations, and with the suggestion that this had the potential to propagate stark inequalities already inherent within the SA HE system. Similar issues were present in the UK context, but with acknowledgement that educational inequalities and the digital divide are not quite so strong outside the context of online delivery.

See also

Dr Bronwen J Swinnerton, Senior Research Fellow in Digital Education at the University of Leeds

McCowan, T. 2017. Higher education, unbundling, and the end of the university as we know it. Oxford Review of Education 43(6); pp.733-748.

Swinnerton, B , Ivancheva, M, Coop, T et al. (6 more authors). 2018. The Unbundled University: Researching emerging models in an unequal landscape. Preliminary findings from fieldwork in South Africa. In: Bajić, M, Dohn, NB, de Laat, M, Jandrić, P and Ryberg, T, (eds.) Proceedings of the 11th International Conference on Networked Learning 2018. Networked Learning 2018, 14-16 May 2018, Zagreb, Croatia; pp. 218-226.

Alternative presentation delivered by UCT’s Sukaina Walji at WCOL19 with an increased focus on OPM relationships. “Degrees of (un)ease: Emerging relationships between OPMs and University Stakeholders in an unbundling landscape”

Thurs 28th – Fri 29th June

Hosted by Birkbeck, University of London

Following the University of London’s successful conference Demystifying User Experience Design & Testing last year, the Bloomsbury Learning Environment (BLE) in partnership with the University of London (UoL) is holding a free, two-day event for staff based at UoL member institutions on Thursday 28th and Friday 29th June.

On these two days, we are offering three distinct workshops, which are each focused on different applications of UX. Come along to all three or select those that interest you. Places are limited, so don’t delay registering your place!

Day 1: Thursday 28th June

am: User Research: focus groups, user testing and user feedback
pm: User Centred Content

Thursday 28th June: Morning workshop

User Research: focus groups, user testing, surveys and user feedback

A practical session with guest speakers sharing their insights into user research and associated applications.
Led by Naomi Bain, Web Officer (Training and User Experience) – Birkbeck, University of London

0930 Coffee & Registration
• Introduction (Naomi Bain)
• Keynote: conducting f2f user testing (Jane Lessiter, Goldsmiths)
• Case studies: sharing experiences of user research
• Practical session: how to conduct a web user testing session. This session will include tips, discussion, sharing experiences, questions and trying out the roles of tester and testee (Naomi)
End by 1300

Thursday 28th June: Afternoon workshop

User Centred Content

An overview of the online tools available to help you to plan and review your own content. Mapping users against online content – bring along a piece of your own content to review! Finishing with a panel Q&A discussion around content strategy and governance.
Led by Melanie Read, Head of Digital – University of London

1345 Registration, with a prompt start at 1400
• Welcome, Introductions and icebreaker
• Content planning – what tools do you use for planning content.
• Content mapping – against the difference users types and then creating content suitable to that user.
• Content strategy and governance
• Panel discussion: how to manage governance
End by 1630

Day 2: Friday 29th June

am: Moodle and Accessibility

Friday 29th June: Morning workshop

Moodle and Accessibility

This workshop will focus specifically on Moodle and the considerations and requirements to ensure courses are accessible to all users.
Led by Sarah Sherman, Service Manager – Bloomsbury Learning Environment

0930 Coffee and registration
• Welcome & Introductions (Sarah Sherman, BLE)
• Presentation 1: Birkbeck For All (Leo Havemann, Birkbeck)
• Presentation 2: Policy for Accessibility (Nic Charlton, University of London)
• Presentation 3: Working with Moodle (Nic Christodoulou, SOAS)
• Presentation 4: Accessibility initiatives at UCL (Jess Gramp & Paul Thompson, UCL)
• Presentation 5: Checking for accessibility in Moodle (Herve Didiot-Cook, Blackboard)
• Panel discussion
• Workshop activity: developing Moodle accessibility guidelines for practitioners
End by 1300

Book your place now.

For further details about the event, please contact Sarah Sherman or Melanie Read