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Online Learning: Community of Practice

By Oliver Vas and Jo Stroud, on 13 February 2024

black smartphone and laptop near person

Photo by Headway on Unsplash

Online Learning is a rapidly expanding area in higher education around the world. While it became a necessity during the pandemic, an increasing number of students and short course learners are choosing to study their degrees fully online. Currently UCL offers around 40 postgraduate programmes with a significant distance learning component, just over half of which are delivered fully remotely.

As such, we’re setting up an Online Learning Community of Practice (OLCoP; catchy, we know) to bring together staff who teach and support online programmes, modules, and short courses at UCL.

At this stage, OLCoP is an informal group, and we hope to use regular meetings and the Teams space to:

  • Share best practices in online teaching and learning
  • Build a communication hub between academic departments, central, and local services
  • Identify and recommend professional development opportunities
  • Disseminate new and changing information relating to policy, quality assurance, pedagogies, technology, and more
  • Ensure that issues relating to equity, diversity, and inclusion in online learning are properly represented
  • Gather actionable feedback from staff and students regarding online learning experiences.

If you are interested in joining, please complete this short form. This will also send you an invite to our Teams space.

We will be holding our first meeting of OLCoP on 13th March 2024 at 2:30pm.

This first meeting will take place as a hybrid event and act as an opportunity to get to know other staff teaching and developing online courses.

Those who wish to attend in person can join us at the training suite at the Anna Freud Centre, not too far from King’s Cross station, while those who prefer to join online can do so via Teams. We will have facilitators in both spaces.

You can register to attend using the form linked above.

We hope you can join us!

Moodle-SITS Marks Transfer Pilot Update

By Kerry, on 9 February 2024

As some of you may be aware, a new Moodle integration is due to be released in the spring which has been designed and developed by the DLE Team to improve the process for transferring marks from Moodle to Portico. It is called the Moodle-SITS Marks Transfer Integration and we are currently trialing this with around 40 course administrators across the institution.

The pilot kicked off on 8 January and will run until 29 February 2024. The purpose of the pilot is to test the Moodle-SITS Marks Transfer Integration using the newly designed Marks Transfer Wizard and its marks transfer functionality that was developed following the Phase 1 Pilot, which took place with a very small group of course administrators at the end of last year. This wizard provides a more streamlined experience for end users by putting the core assessment component information at the centre of the tool which can then be mapped to a selection of Moodle assessments.

Pilot Phase 2 is the last pilot phase before an initial MVP (Minimal Viable Product) release into UCL Moodle Production in late March 2024. Currently, users can take advantage of the integration if the following criteria are met:

  1. They have used the Portico enrolment block to create a mapping with a Module Delivery on their Moodle course.
  2. Either of the following assessment scenarios is true:-
    1. Only one Moodle assessment activity is being linked to one assessment component in SITS.
    2. Only one Moodle assessment activity is being linked to multiple assessment components in SITS.
  3. An assessment component exists in SITS to map against.
  4. The Moodle assessment marks are numerical 0-100.
  5. The assessment component in SITS is compatible with SITS Marking Schemes and SITS Assessment Types.
  6. For exam assessments, the SITS assessment component is the exam room code EXAMMDLE.

The Marks Transfer Wizard currently supports the transfer of marks from one of the following summative assessment activities in Moodle:

  • Moodle Assignment
  • Moodle Quiz
  • Turnitin Assignment (NOT multipart)

We intend to collect feedback on the new Marks Transfer Wizard from pilot participants to improve the interface and workflow for a general UCL-wide release in late March 2024 and also to prioritise next step improvements and developments following the launch.

So far informal feedback has been very positive: users say the assessment wizard works well and will save them a lot of time. The pilot has also been useful for exploring where issues might arise with Portico records or Moodle course administration as well as for gathering frequently asked questions and advice on best practice which will feed into our guidance for wider rollout.

So what are the next steps? Well, we will continue to support our pilot participants until the end of February. In mid-February, the Marks Transfer Assessment Wizard will be updated with some interface improvements so participants will be able to feedback on these too. Towards the end of February, participants will be asked to complete a survey and some will take part in a focus group to help us evaluate the success of the MVP integration and to prioritise our plans for future developments. In addition, our Change Manager is working with us on a communications plan for wider release on UCL Moodle Production and is currently in the process of recruiting a network of champions to cascade guidance and best practice on Moodle-SITS Marks Transfer across UCL, as well as to help us to continue to gather feedback on the user experience. More information about this exciting new development will be available in the coming months!

Working with the Connected Learning Baseline for 2021/22

By Clive Young, on 29 July 2021

A major challenge faced  by our learners studying online last year was simply orienting themselves; understanding what tasks to undertake next in a module and how much time to spend on them.

As we move back into more blended delivery, students will have to navigate a rich mix of online and campus-based activities. Clear ‘signposting’ of resources and activities becomes ever more important to reduce stress and guide learners though often quite complex teaching sequences. Pre-Covid, directions could be given verbally during on-campus sessions, but over the last 18 months much of this signposting has had to be provided via Moodle. In this sense, a Moodle course becomes a ‘map’ of the student journey, displaying the structure of each module while also allowing access to its online material and activities. 

We know students who are learning partially or entirely online may feel isolated or ‘disconnected’ from the learning process. It is not unusual for them to be unsure whether they have all the information they need and are doing the right things at the right times. A consistent and ‘friendly’ Moodle course design, with clear labelling of links will students help find specific resources quickly and easily. Learners also appreciate simple instructional direction, describing where, when (and why) to look for resources and how to complete activities. Students can especially benefit from suggestions on how long to spend on each task in order to prioritise and avoid overload. These simple adjustments can reduce students’ confusion and anxiety, enabling them better to focus on learning. 

To make this simple redesign even easier, many departments have aligned with the UCL Connected Learning Baseline which establishes the minimum expectations, or baseline, for Connected Learning in Moodle in 2021/22. Its 10 brief sections address the practicalities of how to arrange and present a course so that it is easy to use, how to help students get the most out of it, how to manage communications, as well as a digestible overview of legal requirements, particularly accessibility. A general, baseline-aligned template (see image) was created by Digital Education which has been adapted by many departments. While there is no requirement to present the course in a specific way, your Faculty Learning Technology Lead (FLTL) will be able to advise if a local template is available. 

Whether a template is used or not – and given everyone’s time constraints – we suggest focusing initially on the first five sections of the Baseline, covering structure, orientation, communication, assessment and resources. These five sections make recommendations for making your course more ‘friendly’, useable, and navigable.  For example, we know that simple welcome videos that provide an overview of the module and/or sections within it are much appreciated by our students. 

Beyond these basics, a real positive outcome of the last 18 months is that staff and students have become much better at using Moodle to its full potential, including for example using quizzes to help engagement and of course including pre-recorded short lectures in Moodle as a springboard for seminars (on campus or online). If you are interested these and other approaches, there is a wealth of help available online  (linked from the Baseline page) and again, your Faculty Learning Technology Lead (FLTL) or Digital Education Advisor should be able to assist. 

Learning to Teach Online [LinkedIn Learning course]

By Clive Young, on 6 April 2020

As you may know, UCL has access to LinkedIn Learning (formerly Lynda.com), a huge range of video tutorials supporting learning in software, creative and business skills – all free to UCL staff and currently enrolled students.

One of these is Learning to Teach Online, a recently-updated 48 minute long introduction to help instructors and teachers to understand the approaches and skills required to teach effectively online. 

As we are going through what is likely to be a significant shift to online learning at UCL, would I recommend it? Yes, I would. Although some of the ideas should already be familiar to UCL colleagues, the course provides a practical (and quick) overview. Most of the main points you need to know to get started are covered, and the course neatly highlights the difference between face-to-face, blended and online methods.

The emphasis on online organisation and communication, ensuring teacher presence, fostering collaboration, accessibility and so on are all particularity sound, and align with UCL’s E-learning Baseline. Much of the advice is in bullet-pointed checklists and only two theoretical frameworks are mentioned, the familiar Bloom’s taxonomy for learning outcomes and the rather useful SAMR model to help us think about technology integration.

I’d obviously suggest ABC to help structure the course, too, but all in all a worthwhile use of 48 minutes (or much less if you speed up the video, as I do!).

Learning Design in an Emergency Part 1

By Clive Young, on 2 April 2020

Our teachers are being forced into moving their teaching online very quickly. The initial focus for academics is inevitably be on access, getting themselves and their students online and doing what they can immediately with the institutional tools provided. For most teachers this will be far from full, integrated ‘online learning’ but more an initial digitisation of their existing face-to-face methods.

UCL is mainly focusing on Moodle (already used for resource distribution and to a lesser extent communication), Blackboard Collaborate (for online ‘tutorials’) and Lecturecast (Echo) Universal Personal Capture (short video recordings to replace lectures). The term we use at UCL is Teaching Continuity, emphasising the ‘business as usual’ elements for both teachers and students. Similarly, current assessment plans largely focus on digitising existing time-limited exam practices, although finding alternatives is always recommended.

We might consider this a ‘first stage’ in moving online, the analogy being with the well-known JISC model of stages in development of digital literacies (see image on right). In this model, academics may soon move on from issues of access to tools and simple how-to skills guides. The next stage is likely to how to enhance their online teaching and learning practice and towards attributes such as their role as online teachers. In parallel, our students and staff may soon demand a more sophisticated ‘next stage’ learning experience.

As we progress, learning design becomes especially important. In order to develop true ‘online learning’ in even a simple form, courses will have to be redesigned around online activities. This is likely to be an opportunity to create richer learning designs, and for academics to consider a wider range of practices. Although academics may now have a motivation (albeit external) and focus, colleagues will still be stressed and time-limited, so any (re)design will require very simple workflows, step-by-step guides, checklists and so on.

At UCL and across the HE sector, the ABC ’sprint’ method of learning design has proved a well-evaluated, simple, engaging and productive practical framework to guide academic colleagues this process. The method is built around a collaborative and quite intensive 90’ workshop in which modules teams work together to produce a paper-based storyboard describing the student journey. The key pedagogical core of ABC is an operationalisation the six Learning Types framework of Prof Diana Laurillard (UCL Institute of Education). Using Learning Types has proved a remarkably robust and accessible route into teaching and learning discussion and reflection and shows how pedagogically-informed rapid development learning design is achievable.

The main issue is that ABC was designed as a social, face to face, group-based activity, so we have to rethink how the pedagogic ideas might be presented. The UCL ABC team, working with our ABCtoVLE Erasmus+ project partners are currently investigating online alternatives, with an aim to producing a Toolkit that institutions can localise and use in their own context. Some practicalities will be discussed in the next blog post, but from our experience in the European project we believe ABC should be considered not in isolation but as part of a process of institutional engagement. The full toolkit will most likely comprise three parts,

Pedagogy – Present the Learning Types to academic colleagues as a common language. As we can’t do this as a workshop, we are working on different approaches (see next post).

Technology – What tools are available to teachers? The Tool Wheel is a quick visual approach, linking pedagogy to technology. There are two stages for institutional support teams that can be can be done in either order,

  • Sketch a ‘snapshot’ of supported technologies, comprising the VLE, videoconferencing/virtual classroom, media tools etc. using the App wheel template, the ‘wheel of opportunities’.
  • Make a list of the tools identified and link to local support documentation (videos, web sites, tool guides, ‘how-to’s etc) – can also link to external guides from Canvas, Moodle etc.

Practice – What is effective pedagogic practice using these tools? We want to make use of the guides etc produced by the domain. We are redeveloping the Erasmus+ project site to represent good practice in the six learning types. The project team will list any resources we find that address each of the types. The first stage is to curate, we may be able to write something more definitive in the final report. More information to follow.

Moving activities online – as easy as ABC?

By Clive Young, on 10 March 2020

ABC and learning types

As we focus on Teaching continuity, UCL’s ABC method of learning design can help us consider how to move learning activities online. 

Many colleagues will already be familiar with the ABC sprint workshops for programme and module (re) design. During the high-energy 90’ workshop, academic teams work together to create a visual ‘storyboard’ showing the type and sequence learning activities required to meet the module’s learning outcomes and also how these will be assessed. Over 1000 UCL colleagues have now participated in ABC workshops since we started in 2015 and report it is particularly useful for new programmes or those moving to an online or more blended format.

The storyboard represents the learner journey and is constructed from pre-printed cards representing six types of learning.

The learning types are derived from the highly respected ‘Conversational Framework’ model of adult learning developed by Prof Diana Laurillard of the Institute of Education, UCL.

Video: Prof Laurillard introduces the Conversational Framework (Only the title is in Italian!)

The ABC cards list ‘conventional’ and digital examples activity associated with each of Prof Laurillard’s learning types, but teams are able and encouraged to add their own activities to the cards. Extensive testing at UCL and elsewhere has showed the creative hands-on, analogue format of the workshop stimulates a wide-ranging discussion. This includes the purpose of the course or programme, teaching methods, alternative technologies and assessment methods and above all the student experience. Even if you are not able to organise a ‘full’ ABC learning design event for your team, the cards themselves can help you identify digital alternatives to current activities.

Image: Example activities from the ABC cards.

Video: Prof Laurillard introduces the six learning types (2′) Note: ‘Inquiry’ is used here instead of ‘Investigation’.

How can the  six learning types guide us to consider digital alternatives to ‘conventional’ teaching and learning?


Acquisition

What learners do when they read books and articles, listen to lectures and podcasts, watch demos or videos. In this way learners acquire new concepts, models, vocabulary, models, and methodologies. Acquisition should be reflective as learners align new ideas to their existing knowledge. Conventional methods often include face-to-face presentations, demos and master classes.

Moving acquisition online: reading multimedia, websites, digital documents and resources listening to podcasts, webcasts watching animations, videos. Online quizzes can be used to check learner progress.

Key UCL tools:


Investigation

Encourages the learner to take an active and exploratory approach to learning, to search for and evaluate a range of new information and ideas. Students are guided to analyse, compare and critique the texts, data, documents and resources within the concepts and ideas being taught.

Moving investigation online: in many disciplines using digital resources and analytical tools are already part of students’ activities.

Key UCL tools:


Practice

Enables knowledge to be applied in context. The learner modifies actions according to the task and uses feedback to improve. Feedback may come from self-reflection, peers, the teacher, or from the activity outcomes. Practice often includes significant face-to-face components including labs, field trips, placements, practice-based projects and face-to-face role-play and groupwork.

Moving practice online: The most challenging of the six activity types, some activities are hard to substitute without losing important learning outcomes. Videos of methods, simulations, models, sample data sets, image and video banks, online role-play and case studies may be used to address some of the learning aims. Online quizzes can be used to test application and understanding.

Key UCL tools:


Discussion

Requires the learner to articulate their ideas and questions, and to challenge and respond to the ideas and questions from the teacher, and/or from their peers. Conventionally this is achieved through face-to-face tutorials, seminars and class discussion.

Moving discussion online: There are a number of good online options, including Moodle discussion forums which can be real-time (synchronous) or run over an extended period (asynchronous). Online forums can be even more productive than conventional tutorials as more students may contribute. For a richer discussion, Blackboard Collaborate can be run as a synchronous session.

Key UCL tools:


Collaboration

Requires students to work together in small groups to achieve a common project goal. Building on investigations and acquisition it is about taking part in the process of knowledge building itself. Learning through collaboration therefore includes elements of discussion, practice, and production.

Moving collaboration online: Some parts of group and project working lend themselves to digital communication to help discussion and planning of project outputs. The practical elements depend on the discipline but in some areas it will be possible to build a joint digital output and complete the task entirely online.

Key UCL tools:


Production

How the teacher motivates the learner to consolidate what they have learned by articulating their current conceptual understanding and reflect how they used it in practice. Production is usually associated with formative and summative assessment and can cover a wide range of items; essays, reports, designs, performances, articles, models etc.

Moving production online: In some disciplines, digital representations are already common such as presentations, videos, slideshows, blogs and e-portfolios.

Key UCL tools:

Assessment

During the ABC workshop, assessment is usually addressed as a part of the (re) design process. Online formative assessment can be included in the learner experience using many of the tools and approaches listed above, such as Moodle Forum and Moodle Quiz. Online summative assessment is more complex and separate guidance is being prepared.