New printers for staff are being installed across the Library sites starting today,
Monday 18 July.  This is the staff arm of the print@UCL service which has been available to students for some time.  We will be adopting two main types of device: some multi-function devices (MFD) which provide printing, scanning and copying; and some new laser printers, for bespoke printing such as from Aleph at issue desks.

The new service is described by ISD as ‘a sustainable and highly available print service that allows UCL’s staff and students to print, copy, scan and fax quickly and easily‘ and aims ‘to improve quality of services through standardisation on newer, more efficient and secure technology, and contribute to a greener and more eco-friendly environment‘.

The timetable for installation is below.  Each site has nominated two or more ‘print reps’ who will be the liaison contacts for any technical issues and for managing printer toner.  The installation will be done by Xerox, ISD’s contractor, working with the Library IT support team.  Print reps will be kept informed of timings and arrangements.  In some cases, sites have opted not to receive new printers as they already use print@UCL via student MFDs.

What does this mean for me?

• Xerox staff will provide ‘floor-walking’ assistance on the delivery day, to help you connect to the new printers.
• Non-MFDs will be set up in a very similar fashion to current laser printers.
• If your printer is being replaced by an MFD, you will first need to note its location, which may be different from your existing printer.  We have taken into account the forthcoming office moves.  There are slightly fewer devices in the new service, but if you print to the print@UCL queue you can retrieve your printing from any print@UCL device (staff or student) and the process is secure as the print is only released when you swipe your UCL ID card.
• If you will be using an MFD, you need to ensure your UCL ID card is registered with the service by tapping it on the card reader of any MFD and following the instructions on the screen.  If you have previously done this on a student MFD, you will not need to register again.  More information is available on registering your card.
• If you are using a managed UCL computer or desktop, you simply need to select the print-UCL queue when you print your document.  You can then retrieve your printing from any MFD, staff or student.
• If you are using a non-managed computer, follow the instructions on setting up the print queue.

Other features of print@UCL

• Print jobs are kept for 24 hours.  If they are not released at a device they will be deleted from the queue, but can be retained using the web portal (see below).
• Web portal – review and manage print jobs at https://printaccount.ucl.ac.uk
• Mobile printing – it is possible to print to the service from your mobile device

Reporting problems with print@UCL

Please report any problems when using the service to the ISD service desk, x25000, servicedesk@ucl.ac.uk
They will involve local print and paper reps as necessary.

Timetable for installation

Monday 18 July – Science
Tuesday 19 July – Main
Tuesday 19 July – Cruciform
Wednesday 20 July – Special Collections Reading Room
Thursday 28 July – IOE
Tuesday 2 August – Wickford
Tuesday 2 August – Ear Institute
Tuesday 2 August – LaSS
Tuesday 2 August – SSEES
Tuesday 2 August – Bartlett
Wednesday 3 August – Orthopaedics
Wednesday 3 August – Royal Free

Monday 16^th of March saw the launch of laptop loans services in the Main Library.  This incentive amounts to a tacit expansion of library study spaces, by allowing students to roam free with borrowed technology.  We can expect the British Museum, British Library and the other public locations in the Bloomsbury area – perhaps even a few coffee shops – to welcome those with essays to write and research. 

24 gleaming machines are housed in an imposing steel cabinet with just enough of 1970s Doctor Who about it (there are breathing holes) to be charming.  We anticipate the venture will be a great success, as it provides not just a computer for those that might not have one but also the possibility of escape from the building noise currently worrying the main library.

 Curfew for the laptops is 10.00pm.  They must be returned to the drawer from which they were taken and connected to a power supply for the return to be completed.  The same card is needed for issue and return, which should ensure that they are treated with care rather than being handed round like a bag of jelly beans.  As the machines are programmed to reset themselves after every use, to clear files and so forth, students will be advised to save work to memory sticks or make use of cloud services.

 Any members of library services who would like a demonstration should feel free to talk to the assistants at MID, who will be glad to give them a run through. 

Further details are available here:

http://www.ucl.ac.uk/library/laptop-loans

Recently-received information from ISD:

To allow library colleagues across all sites to view your Outlook calendar entries in full, to facilitate meeting arrangements, it is necessary to add three distinct groups to your permissions.  This is because IOE and Institute of Neurology colleagues are not added automatically to the all-library group.  Steps are as follows:

1. In Outlook calendar, open ‘Calendar Permissions’ from the toolbar
2. Open ‘Permissions’ tab and click ‘Add…’
3. Search for ‘=Library.SG.All’ and click ‘Add->’ then search for ‘=IoN.SG.LibraryStaff’ and click ‘Add->’, then search for ‘=IOE.SG.LibraryStaff’ and click ‘Add->’
4. Click on each of these three entries in your list of permissions, and change the ‘Permission level’ to ‘Reviewer’ to enable colleagues to view your entries (and not just Free/Busy Time).  You can see the levels of permission associated with this profile in the boxes below the ‘Permission level’ field.
5. Click on ‘OK’ to apply.