X Close

LibNet staff news



Archive for the 'Sustainable estate' Category

Lighting upgrade

Phil Watson22 June 2022

Facilities & Projects Team Blog – SSEES Library lighting upgrade

Our team information can be found at the following link Facilities & Project Team

On Monday the 27th June, Estates, in collaboration with Sustainability, are continuing the upgrade of the lighting in the SSEES library.

The project involves the installation of LED lights and censors, which will help in being more sustainable within the Library space, in the lower level. The project will take 3 weeks to complete and will involve the closure of the entire lower level for the first week, between Monday 27th June and Sunday the 4th July, with a fetching service in place.

The lower level will reopen on Monday the 5th July, with works continuing in sections, barriered off and all safety measures in place, for the following two weeks.

We will continue to send out communications in the coming weeks with updates and progression of the project.

LIBER Architecture Group seminar 2022

Benjamin Meunier14 June 2022

At the end of April, I was privileged to attend the LIBER Architecture Group seminar in Luxembourg, which was postponed for 2 years due to the pandemic. It was a joyful opportunity to re-connect with colleagues from European institutions and to learn about the latest developments in library design.

I had been to the University of Luxembourg Belval campus previously, when I visited as part of the organising committee. The campus on the old steelworks is far more built-up now than I remembered and reminded me of the changes on the Olympic Park in London, where construction around the stadium makes the area between Stratford station and UCL East feel like a network of streets, rather than wind-swept plains beyond the Westfield shopping centre. We will of course have our own new library spaces in UCL East from Term 1 of the new academic session, which will be complemented by another (larger) library site opening in October 2023.

The key points from the seminar are summarised in the article below from LIBER. My feeling from the presentations was that for student-facing spaces, the Royal College of Surgeons in Ireland  and our very own UCL Student Centre continue to be reference points for new library design.

The 20th LIBER LAG (Architecture Working Group) Seminar 2022: ‘Designing for Learning and Scholarship: A Challenge for Librarians, Architects, and All’

Library design and architecture is also crucial to delivering state of the art services and advancing Open Science, and the latest LIBER Architecture Group seminar in Luxembourg (27-29 April 2022) focused on publicly-accessible libraries such as Oodi (Helsinki) or LocHal (Tilburg) as examplars. There was massive consultation with citizens in shaping the Oodi Library, which is perceived as a “living room for the city” and the range of services available at LocHal includes events where local residents and library visitors can learn new skills in “skills laboratories” (a number of sessions are led by local volunteers). Examples of these laboratories include a Digilab, GameLab, FutureLab, FoodLab, KennisMakerij (LearningLab), TijdLab (TimeLab), Stemmingmakerij (DialogueLab), WoordLab (WordLab) and workshop rooms.

The presentations from the seminar will be uploaded on the LIBER Architecture Group webpage shortly: https://libereurope.eu/working-group/liber-architecture-working-group-lag/

If you would like to find out more about latest European developments in library architecture, the LIBER Architecture Group maintains a database of projects: https://www.librarybuildings.eu/

Facilities & Projects Team Blog – Change in Procedure – Move to RemedyForce Self Service

Jay Woodhouse9 June 2022

The Library Facilities & Projects Team are moving to RemedyForce self service from Wednesday 15th June at 8am and all staff should use the RemedyForce system from this date, for all listed requests.

The new Service Request options can be accessed from the RemedyForce Self Service module:

RemedyForce Self Service then select Request SomethingLibrary Facilities from the Categories – from here you will be able to select the service that you require.

The Facilities & Projects Service Level Agreement (F&PSLA) (LibNet Facilities & Projects Page) has been updated to reflect the change in request procedure, but the F&PSLA response times have not been changed. Moving to RemedyForce will allow improved control of requests, ease of essential message content, better customer communication and better reporting on F&PSLA targets.





The Facilities & Projects Team joint e-mail address lib-facilities@ucl.ac.uk will remain active for external filming and photography requests.

For everything else please use RemedyForce.

Facilities & Projects Team Blog – DMS Watson Closure due to Water shut down

Collette E M Lawrence7 June 2022

DMS Watson Closure due to Water shut down – Our team information can be found at the following link Facilities & Project Team

We have just received confirmation from the contractor with regards to work taking place this weekend.

The Science Library will be closed on the 12th June 2022 due to our contractor, Arctic, being instructed by Estates, to carry out essential work, which involves replacing two valves in the plant room of the Science Library.

In order to do this, Artic will need to isolate the water supply to the whole building, for the entirety of the day, which has resulted in the decision to close the library for the duration of the works, and to re-open, as usual, on Monday 13th June, at 08:45.

Staff will be relocated to the Main Library while this work is carried out, please speak with your line manage if you require further information on this.

If you have any issues or queries regarding this please contact your building manager or the Library Facilities & Projects Team at lib-facilities@ucl.ac.uk

Meet the Team: Library, Culture, Collections and Open Science (LCCOS)

Benjamin Meunier19 May 2022

In early Spring, Prof David Price facilitated a series of virtual “Meet the Team” events to help colleagues in different parts of Research, Innovation and Global Engagement (RIGE). One of these events, held on 10 March via MS Teams, focused on our work in Library, Culture, Collections and Open Science (LCCOS), to familiarise colleagues in other parts of RIGE with the role of LCCOS.

In order to provide all staff in LCCOS with an overview of our department, this blog post provides a short summary of the session. The slides are available at LCCOS Meet the Team.

Martin Moyle, Director of Services, opened the event, explaining that the LCCOS presentation would comprise a very brief overview of LCCOS and Library Services, followed by five short presentations highlighting specific areas of LCCOS likely to be of particular interest to RIGE colleagues.

He then gave a short introduction to LCCOS, which since December 2021 has brought together Library Services, UCL Culture, Research Integrity, Research Culture and Open Science.  He highlighted the size of the new  department – with 440 staff, by far the largest constituent part of the RIGE portfolio.

Martin went on to introduce Library Services, highlighting the fact that with 4.8 million annual visits to our libraries, UCL is the busiest university library service in the UK. He also emphasised UCL’s internationally important collections, the innovative services which Library staff provide (for instance ‘Click and Collect’ introduced during the pandemic) and the sheer scale of both physical and digital resources. We hold over 2 million print items and provide access to over 1.1 million e-books, plus 86,000 e-journals and 800+ databases! On Special Collections, Martin presented the team’s role in managing, conserving and making accessible 10,000 linear metres of rare books, archives and records. He emphasised that we hold one of the foremost collections of such material in the UK, and emphasised that they are not simply kept under lock and key, but are well used for teaching, research and outreach.

Charting the Library’s performance, Martin presented key metrics (National Student Survey, Postgraduate Taught Experience Survey, Postgraduate Research Experience Survey) which showed how UCL has outperformed other UK libraries in supporting users during Covid, although our NSS scores dropped to 79.9% from 88.5% pre-Covid. Surveys shows consistent high satisfaction with the online library and lower scores for the physical library, which we know is due to historic under-investment in physical spaces and ongoing challenges in providing enough study spaces for our ever-growing student cohorts.  He also highlighted the latest UCL faculty compliance with REF OA Policy at 88-96% as a measure not only of the OA Team’s success, but as a mark of successful partnerships across RIGE.

June Hedges, Head of Liaison and Support Services, amplified Martin’s introduction with a more in-depth overview of Liaison and Support Services, which includes Open Science, Research Data Support, Bibliometrics Support and Research Integrity as well as Academic Engagement, Library Skills, Teaching and Learning Support and Open Access Services. In essence, Liaison and Support Services are all about enabling the learning and research of the UCL community, whether that is introducing new undergraduate students to UCL’s libraries and our services during the induction period, or providing support for seasoned researchers when they come to publish their outputs. Teams within Liaison and Support Services. The teams within the group vary greatly in size, from a “team” of one supporting bibliometrics, to the many in the Open Access Team, but all of them actively collaborate and work with colleagues across RIGE and the whole of UCL. June briefly introduced each team and pointed to more information about their work (via web links).

Paul Ayris, Pro-Vice-Provost (Library, Culture, Collections and Open Science) then presented on Open Science, setting the international context and outlining UCL’s strategy and the role of UCL’s Office for Open Science. Paul set out the 8 pillars of Open Science, and described how LCCOS was able to support all of these through leadership, advocacy and engagement. Detailed information on the Office for Open Science and Scholarship is available at https://www.ucl.ac.uk/library/open-science-research-support/ucl-office-open-science-and-scholarship. Paul also illustrated UCL’s position as a leader in Open Access since 2000, based on a chart showing research output and the percentage of OA publications within each institution in the Russell Group. UCL has consistently topped this chart over two decades, with Oxford, Cambridge and Imperial jostling for the remaining top 3 places. Finally, Paul presented UCL Press as an example of the impact of Open Science: with over 5m downloads from 246 countries, the research published through the UK’s first fully Open Access university press is reaching a truly global audience. The success story of UCL Press contributes to UCL’s leadership role in Open Science and LCCOS will continue to develop this agenda over the coming years.

Frank Penter, Director of Operations (UCL Culture) gave a sweeping overview of Museums, Collections, Public Programme, Theatre and UCL Engagement. The team manages 8 cultural venues, including 3 accredited museums and the Bloomsbury Theatre as well as collections which encompass over 160,000 objects ranging from Ancient Egyptian dresses to Jeremy Bentham’s head! Frank presented how UCL collections are embedded in teaching, with over 5,000 student uses of collections per year (and 3,100 specimens used in the Grant Museum in term 1 only!), and in research. For instance, the Petrie received 32 researchers from 5 different countries in Term 1 of this academic year.  Pre-Covid around 1,300 research visits were handled annually.  In addition to these ‘standard’ research support activities, the team also work on a number of funded projects with external and internal partners. Frank also explained that the Bloomsbury Theatre is actively used for student co-curricular activity, UCL academic and research activity as well as its range of commercial productions. Frank explained the work of the Programmes and Exhibitions team and their role in working with academics to develop activity and exhibitions in our museums and the Octagon/Cloisters. Frank presented UCL Engagement, who are here to spark connections between people and ideas. Frank illustrated what the team can help with, including advice and support, training (such as an Online Public Engagement course, or Public Engagement Skills and Practice for researchers and PhD students) and funding (such as Beacon Bursaries, Train and Engage, or Listen and Learn funds).  Finally, Frank presented the ground-breaking work of the Co-production Collective.

Emma Todd, Head of Research Culture, then presented work she has been leading on a wide-ranging transformation project. Research culture describes the environment in which research and innovation happens. It is made up of the expectations, values, attitudes and behaviours of our research communities and it shapes how research is created, how it’s stored, shared and the outputs that are delivered. Emma explained that there is an increasing focus on Research Culture within the sector – from Government and funders and also across peer institutions. Culture really does eat strategy for breakfast, as the famous quote goes from management consultant and writer Peter Drucker. If the culture isn’t right, we can’t fully deliver on UCL’s ambition. It is widely accepted in the sector that current research culture is not effective in helping sustain research excellence or the wellbeing of the people who deliver the research. Emma noted that there are also financial and reputational reasons why it’s important – funder requirements (including for quality-related research (QR) funding through REF) and our ability to attract the best researchers depends on UCL doing more to enhance its research culture. Wholesale change will require research organisations, funders, publishers and government to coordinate and consistently apply practical actions across the research community. But in the meantime, this complexity should not stop UCL from making progress on an institutional basis. Emma described what we’re doing at UCL, broken down into 3 parts. The first part between April – Aug 2021 was consultation with the research community. Part 2 is ongoing short term action in the form of a 6-month £1m+ Enhancing Research Culture Programme – ERCP (Feb-Jul 2022). Finally, Part 3 will be to develop a roadmap for cultural change (Apr – Sep 2022). Emma explained that she and her small temporary team (currently funded until 31st July) will deliver this project by working across UCL, with Faculties, colleagues in RIGE and in central Professional Services, and by integrating existing activity – of which there is a lot. A Research Culture Operations Group will oversee the ERCP and roadmap development and  report into RIGE Committee, which will have strategic oversight.

Finally, as Director of Operations, LCCOS, I spoke briefly about space strategy, focusing on library spaces. Whilst further work would be needed to establish a space strategy after UCL’s institutional strategy was more clearly defined, I indicated that libraries and learning spaces would aim to provide a range of interrelated learning environments, offering spaces with a clear identity, fostering sense of belonging for students (for postgraduate students, for instance), but also encouraging cross-disciplinary working. I added that space would also be develop to help extend the shared services model based on hubs, the Student Centre and UCL East approach, creating a local hub for students, e.g. within each Faculty​. I also noted that, as noted in previous Strategic Operating Plans, LCCOS would explore the feasibility of concentrating print stock in fewer sites to allow world-class user experience (24-hour opening, faculty identity, access to specialist services and resources including unique print collections) and improve financial and environmental sustainability. This could be complemented by Library-managed learning spaces​. This piece of work would follow from the UCL strategy and Estates masterplan, when those institutional plans are developed. I highlighted the ongoing work to establish a UCL Special Collections facility to exploit the exceptional institutional assets, particularly for cross-disciplinary research work. This could be linked to a wider Arts & Humanities and Social Sciences hub​, potentially in partnership with other academic institutions in London. Finally, I outlined potential for developing libraries further as portals between UCL and local communities​, which presents a great opportunity to work with colleagues in museums, collections, public engagement and Open Science.

Facilities & Projects Team Blog – SSEES Lighting Upgrade

Collette E M Lawrence28 April 2022

SSEES Lighting Upgrade

Our team information can be found at the following link Facilities & Project Team

We have now received confirmation from the contractor working on SSEES Lighting Upgrade.

Due to essential electrical work, which forms part of a lighting upgrade in collaboration with Library Services, Estates and Sustainability, the Lower Ground floor of SSEES Library will be CLOSED to users all day on Saturday 30th April 2022. Unfortunately, it will not be possible for staff to offer a fetching service for material and journals during the closure, as there will be no lighting in that area.

Other floors of the Library are not affected and will be open as normal, on Saturday.

If you have any issues or queries regarding this, please contact the Library Facilities & Projects Team at lib-facilities@ucl.ac.uk

Science Library Closure 11th-14th February (inclusive)

Jay Woodhouse27 January 2022

The Science Library will be closed to both students and library staff on the Friday 11th to Monday 14th February inclusive. The library will reopen on Tuesday 15th February. Library staff will need to make alternative working arrangements for these days.

This closure is required for the commissioning and switch over to the new fire alarm system. As part of this switch over the old fire alarm system will be shut off and for the duration of the closure the building will not have an active fire alarm, therefor it is not safe for students or library staff to be in the building. The fire alarm is a key safety system to allow the building to open. With the old system becoming more unreliable, the new system is need as soon as possible.

It was hoped this switch over could have been done over the Christmas break, but unfortunately the DMS Watson Building is linked to the Petrie and Boiler House and there have been access issues in both these spaces, delaying the completion of the new system installation.

For any queries please contact the Library Facilities Team.

Facilities & Projects Team Blog – Update Installation of temporary heating in Main Library & Wilkins Building

Jay Woodhouse7 December 2021

Our team information can be found at the following link Facilities & Project Team


SMT have recognised the issues staff are having regarding the heating problems within the Main library and are working with the Library Facilities and Projects team to press Campus Infrastructure and Operations for a swift resolution. It is expected that the temporary heating solution will  be operational throughout the building by the end of the week.


1st floor main library:


Temporary heating will be provided by means of 2.8kw electric heaters.  We are still in the process of installing supplementary power to all areas that will enable us to fully deploy these heaters. Survey work is being undertaken tonight and tomorrow, with the intention of installing 2 X 60-amp supplementary power circuits: one for either end of the library. Works are expected to be complete by the end of this week. In the meantime, we have plugged in as many lower powered heaters as possible to mitigate the cold temps.


2nd floor


The 2nd floor temp heating solution will be provided by means of 20 stand only A/C split units, that will be secured in the window bays. These units only take a small amount of energy compared to the 2.8kw heaters. We also have supplementary power on the roof that we will use to feed these units. Works expected to be complete by the end of this week.


If you experience any concerns during the duration of this project, please do contact the Facilities and Projects team on: lib-facilities@ucl.ac.uk

Facilities & Projects Team Blog – Update Installation of temporary heating in Main Library & Wilkins Building

Collette E M Lawrence3 December 2021

Our team information can be found at the following link Facilities & Project Team

This is just a gentle reminder that the temporary heating install in the Main Library will be commencing tonight, Friday 3rd December 2021.

The project will be taking place, between Friday 3rd December and Friday the 17th December 2021, all works will take place out of hours, when the Main Library is closed, and will be a welcome solution to the current heating issues in the Main Library.

If you experience any concerns during the duration of this project, please do contact the Facilities and Projects team on: lib-facilities@ucl.ac.uk

For further details please refer to the blog communications sent on the 26th November, here: https://blogs.ucl.ac.uk/libnet/2021/11/26/facilities-projects-team-blog-installation-of-temporary-heating-in-main-library-wilkins-building/

Facilities & Projects Team Blog – Changes to the Post Delivery arrangements for Main, Science & Student Centre

Collette E M Lawrence26 November 2021

Our team information can be found at the following link Facilities & Projects Team

With effect from Monday 29th November 2021 – Couriers and individual deliveries are no longer allowed to go straight to the building for the central block of campus. For the Library this covers Main, Science and Student Centre only. All deliveries must go via the UCL Post Room at 20 Bedford Way and then be delivered with the post by the Logistics Team. This is a safety measure to reduce the vehicular traffic on central campus. New arrangements have been agreed with Logistics and signed off by the Library Operational Oversight Group.

Please note:

  • For teams that get large, regular deliveries to their offices, these will continue to be delivered to offices as usual. The below applies to normal post, stationery orders and courier deliveries. If you are concerned about deliveries to your team, please contact the Facilities & Projects Team through  lib-facilities@ucl.ac.uk
  • For large or one off deliveries that need to go directly to one of these buildings, such as large equipment or book collections, the organiser must ensure the delivering vehicle is booked in via Logistics beforehand, this can be done by the requestor or the company providing the delivery. Any un-booked deliveries will be turned away.


Main library: All deliveries will go to the autosorter room (113C) and be placed on the table provided. Signed for items will be placed on the table and photographed as proof of delivery. The outgoing post sack will also be in this location. The Customer Services Team will sort the post daily and deliver to the correct location within the building. Please note that the pigeonholes will remain in the Kitchen (204) on the second floor.

Science Library: All deliveries will go to the ground floor cupboard (G97A) near the staff lift. The pigeonholes will be moved to this location along with the outgoing post sack. Signed for items will be placed on the table or shelf and photographed as proof of delivery. The cupboard has the same lock as the staff kitchen, so staff will be expected to check their pigeonhole as normal.

Student Centre: All deliveries will go to the staff office (1.02) on the first floor.

If you have any issues or queries regarding this please contact the Library Facilities & Projects Team at lib-facilities@ucl.ac.uk