X Close

LibNet staff news



Facilities & Projects Team Blog – Change in Procedure – Move to RemedyForce Self Service

Jay Woodhouse9 June 2022

The Library Facilities & Projects Team are moving to RemedyForce self service from Wednesday 15th June at 8am and all staff should use the RemedyForce system from this date, for all listed requests.

The new Service Request options can be accessed from the RemedyForce Self Service module:

RemedyForce Self Service then select Request SomethingLibrary Facilities from the Categories – from here you will be able to select the service that you require.

The Facilities & Projects Service Level Agreement (F&PSLA) (LibNet Facilities & Projects Page) has been updated to reflect the change in request procedure, but the F&PSLA response times have not been changed. Moving to RemedyForce will allow improved control of requests, ease of essential message content, better customer communication and better reporting on F&PSLA targets.





The Facilities & Projects Team joint e-mail address lib-facilities@ucl.ac.uk will remain active for external filming and photography requests.

For everything else please use RemedyForce.

Refurbishment of three rooms in DMS Watson Basement

Jay Woodhouse3 February 2022

Contractors will be starting work on three rooms in the DMS Watson Science Library basement on Monday 8th February, as part of the ongoing works to support Special Collections national accreditation.


Rooms B12, B12A & B13 will be refurbished and brought back to a usable condition over the next six weeks. Initial works will be on B12 & B12A. All works, except the replacement of the doors, will take place within the rooms. Access along the basement corridor and to Special Collections and the B13 Locker Room will not be affected. If there are any needs to restrict access, these will be notified in advance.


Once B12 has been completed, the Locker Room will be relocated from B13 to B12. Advanced notice will be given when a date is known for this move. We will request that any fragile or valuable items are removed from the lockers prior to this move. Please note the Locker Room will be unavailable for two days while it is being moved.


The relocation of the Locker Room will allow for improved security arrangements for Special Collections, with the card-controlled door in the basement corridor being restricted to Special Collections Staff or with access approval by the Head of Special Collections.


Work on B13 will then be undertaken. Once these rooms are completed, they will be used by Special Collections as a digitisation suite and the storage of conservation materials, which are currently held in the collections spaces.


For further information or to raise any concerns please contact Library Facilities

Science Library Closure 11th-14th February (inclusive)

Jay Woodhouse27 January 2022

The Science Library will be closed to both students and library staff on the Friday 11th to Monday 14th February inclusive. The library will reopen on Tuesday 15th February. Library staff will need to make alternative working arrangements for these days.

This closure is required for the commissioning and switch over to the new fire alarm system. As part of this switch over the old fire alarm system will be shut off and for the duration of the closure the building will not have an active fire alarm, therefor it is not safe for students or library staff to be in the building. The fire alarm is a key safety system to allow the building to open. With the old system becoming more unreliable, the new system is need as soon as possible.

It was hoped this switch over could have been done over the Christmas break, but unfortunately the DMS Watson Building is linked to the Petrie and Boiler House and there have been access issues in both these spaces, delaying the completion of the new system installation.

For any queries please contact the Library Facilities Team.

Facilities & Projects Team Blog – Update Installation of temporary heating in Main Library & Wilkins Building

Jay Woodhouse7 December 2021

Our team information can be found at the following link Facilities & Project Team


SMT have recognised the issues staff are having regarding the heating problems within the Main library and are working with the Library Facilities and Projects team to press Campus Infrastructure and Operations for a swift resolution. It is expected that the temporary heating solution will  be operational throughout the building by the end of the week.


1st floor main library:


Temporary heating will be provided by means of 2.8kw electric heaters.  We are still in the process of installing supplementary power to all areas that will enable us to fully deploy these heaters. Survey work is being undertaken tonight and tomorrow, with the intention of installing 2 X 60-amp supplementary power circuits: one for either end of the library. Works are expected to be complete by the end of this week. In the meantime, we have plugged in as many lower powered heaters as possible to mitigate the cold temps.


2nd floor


The 2nd floor temp heating solution will be provided by means of 20 stand only A/C split units, that will be secured in the window bays. These units only take a small amount of energy compared to the 2.8kw heaters. We also have supplementary power on the roof that we will use to feed these units. Works expected to be complete by the end of this week.


If you experience any concerns during the duration of this project, please do contact the Facilities and Projects team on: lib-facilities@ucl.ac.uk

Cardax access at Senate House Hub

Matthew Rains8 March 2018

Following successful installation the Cardax access system at the entrance to UCL Senate House Hub will become active on Monday 12th March.

UCL staff and students will need to have valid UCL ID cards with them in order to access the Hub.

The Hub remains out of bounds to external library members.

Access times to the Hub will be as follows:

UCL Staff:

07:30 – 19:30 Monday to Thursday

07:30 –  18:30 Fridays

09:30 –   17:30 Saturdays

(Evening and weekend staff who help to manage the space will have extended access)


UCL Students:

09:00 – 21:00 Monday to Thursday

09:00 – 18:30 Fridays

09:45 -17:30 Saturdays

Brexit and Beyond book launch

Alison Fox30 January 2018

On the 29th January, UCL Press launched its new open access book Brexit and Beyond: Rethinking the Futures of Europe, edited by and Benjamin Martill, Post-Doctoral Fellow at the Dahrendorf Forum, LSE and Uta Staiger, Pro-Vice-Provost (Europe) and Executive Director of the UCL European Institute, to a packed lecture theatre of around 180 people.

The event was organised in collaboration with the UCL European Institute (http://www.ucl.ac.uk/european-institute) and featured talks by some of the book’s contributors Chris Bickerton, Reader in Modern European Politics, Cambridge, Helen Drake, Professor of French and European Studies and Director of the Academy of Diplomacy and International Governance, Loughborough University London, Simon Hix, Harold Laski Professor of Political Science, London School of Economics and Political Science and Kalypso Nicolaïdis, Professor of International Relations, and Director of the Centre for International Studies, at the University of Oxford. It was chaired by Quentin Peel of Chatham House, and introduced by the book’s editors. A news article about the event and the speakers was featured on UCL’s homepage – read it here.

Given the highly topical subject of the book and the high-profile authors, both the editors and UCL Press were keen to publish the book as quickly as possible, and we sped up the production process to just 3 months in order to capture the wave of interest and to be as up-to-date and relevant as possible. This has paid off, as an extract from the book was featured in The Telegraph on 22nd January.

Hopefully the event and the combined promotional activities of UCL Press, UCL Media Relations and the UCL European Institute will generate more media interest, but in the meantime we highly recommend Brexit and Beyond to anyone following the Brexit debate who is keen to hear the views of leading academic experts from around the world. Download it free here.

Buildings News

Collette E M Lawrence17 November 2016

Appologies for “Buildings News” being off line, we will be starting our weekly updates from today!

Main Library

Heating – Maintenance are continuing to work to isolate the leaking heating eliments within the second floor ceiling in the History corridor. These works should be completed today and there will be some noise disruption while pipes are cut and capped. Once this work is complete the system will be filled and checked for leaks. If no leaks are found the heating will be turned on and will take a couple of days for the building to reach normal temperature.

Hebrew and Jewish Studies – Shelving has been removed and material moved to the corridor to make room for additional study spaces. The library has been awarded funds for new desks, chairs and power in this room, but is waiting for funds to come through. In the mean time we are intending to fit some older furniture to create extra spaces in the short term.

Lift – On Monday 21st November 2016 the Main Lift will be out of service for its ropes to be replaced. This work will start at 5.00pm and should be completed by 11.00pm. Students who require the lift for access can be assisted via the North Junction Physics Lift. Emergency egress procedures remain unchanged.

Science Library

Lighting Project – The replacement of the Science Library lights with new energy efficient LED units is ongoing.  The team are working down the building and have reached the First Floor. Once all the new units have been fitted the brightness levels and controls will be fine tuned, requiring a repeat visit to most spaces. However this second visit will be quick and not cause as much disruption.These works should be completed by Christmas.

Learning Lab Project – The Second phase of the Learning Lab refurbishment will start on Saturday 26th November 2016. Access to the Computer Clusters and Services will be via the First Floor and rear stairs for the duration of this project. Signage and information flyers have been created and will be available to students. A staff help point along with two Self Service kiosks will be placed on the First Floor to assist students. These works will be completed by the 8th January 2017. Equipment and furniture will be removed from this area in the week before the start of the project i.e. next week.

Roof Repairs – The works to repair the roof are now completed and the scaffold has been struck. The team need to clear out Room 416 and make good, so there will be some disruption for the next two weeks. Redecoration is also required in the Research Grid following a leak created by this project. This will be undertaken out of hours in the next few weeks. Date to follow.

Staff Moves

Further updates with regards to this will follow in next weeks blog.

Closure of the History corridor, 2nd floor, Main Library

Ricky Estwick24 October 2016

Due to damage to the floor in the History corridor, this area will be closed for repair works between Sunday, 30th October at 1900hrs and Monday, 31st October, 0700hrs.

The repair works will take place along the whole of the History corridor, with no access to the corridor, reading room. In addition the staff entrance will be closed during these times.

This will mean that the reading rooms along the History corridor and the Dutch reading room will be inaccessible for 2 hours from Sunday 1900hrs to Sunday 2100hrs when the library closes.

Summer changes at the Newsam Library

utnvbsc1 October 2016

It’s been a hectic summer for us here in the UCL Institute of Education library. We have been transformed with lots of new improvements and services introduced. We start the new academic year with some real post-merger achievements – notably the use of one card rather than two to access the library and one computing account for students rather than two. You can imagine jusy how much easier that is making our lives. Here are some of the other highlights:

Our newly configured Welcome Point has modernised our front-of-house to make a much better impact on viewing the library from the IOE’s main foyer. Note the backlit UCL branding sign on the front panel of the desk as well as the easy identification of the library by its full name “Newsam Library and Archives” for the first time since I’ve been working here.


Removal of the issue desk has really opened up the entrance space and allowed us to reconfigure our self service machines in a cluster. The bespoke white book boxes were provided as part of the desk refurbishment project. Our staff have done fantastically well to adapt to the new service model and it all seems to be working very well.


We also introduced self-service reservations based upon the model in use at other UCL library sites.


As well as only having one computing account to contend with, we have been able to ditch our old troublesome photocopiers which were end of life and have introduced multi-function devices (MFDs). The students seem to have taken to these like a duck to water.


Yet another major project over the summer was the migration from SirsiDynix Symphony to the Aleph system. This also allowed us to embed our catalogue and resources within Explore and means that we can now search across all the UCL libraries – a great one stop shop for our students. Below is a picture of some of the Explore machines which replaced our ageing and sluggish Mac OPACs.


Last but not least, we are almost there with laptop loans. The hardware is installed and in a week or two we should be ready to go. It is already drawing comments from people who are wondering what it is. When you explain, you can see how impressed users are.



I’d like to take this opportunity to thank all those involved in these projects across UCL Library service. If you are passing, do drop in and see the changes for yourself.

Building Team Availability

Jay Woodhouse2 September 2016

Since the re-structure on the 1st April this year the Library Buildings Team have had a working pattern focused on liaising with Estates and contractors. This has meant the team starting early in the morning, at 07:30, to ensure that projects are kept on track and delivery and installation runs smoothly. This is a fairly standard practice within the Construction Industry.

However, this has caused problems with the Buildings Team being unavailable to meet and interact with other Library Staff as they would usually leave at 15:30. This has made organising meetings difficult with limited time in the afternoon to meet before the Buildings Team home time.

From Monday 12th September the Library Buildings Team will be operating to a new schedule with more availability in the afternoons. The new team availability will be 07:15 – 17:15 Monday to Friday. Please continue to contact lib-buildings@ucl.ac.uk as this will be monitored by the Team during the above times, but individual staff may not be available.

The Buildings Team can be available outside of the above times with prior arrangement.