We have been running regular Library Senior Management Team (SMT) surgeries since July 2019. These are just one of several ways that colleagues are able to engage directly with senior managers should they so wish.
However, now that we have become a much larger team in the form of LCCOS there have been some changes in governance.
Going forward, the surgeries will be hosted by members of the LCCOS Leadership Group.
You are welcome to attend on your own, as a representative of a group or team, or in small groups. Whatever suits you is fine! Please note that if your feedback is of a personal/sensitive nature or relates to another colleague or Library user you should speak to your Line Manager in the first instance where possible.
Surgeries are currently scheduled to run via Teams, but sometimes it will be possible to conduct them face-to-face. Please feel free to request this if you prefer it, and if possible, we will accommodate that request.
The times and dates below all fall between 9.30am and 4pm, but we are very happy to arrange surgeries for colleagues who work evenings and weekends – please email me directly (email@example.com) and I will arrange it.
Please also remember that members of the LCCOS Leadership Group are available to visit sites, join team meetings etc. so please do let us know. You can request this either via your section head, or by directly contacting the relevant member of LCCOS Leadership Group. You are always welcome to contact individual members directly too.
Finally, there is an online feedback form if you prefer. If you put your name on it, you will receive a response, but you can also post anonymously if you are more comfortable with this.
We are always interested in your ideas. One of the most important things about working for LCCOS is that no matter what our roles we are united by all wanting to do the very best we can.
Dates are scheduled as below. Please email the named person to book. Any general questions, comments, or suggestions please feel free to email me directly. I will be sending out a monthly reminder via the firstname.lastname@example.org mailing list.
|Date||Time||Hosted by||Email to book|
|25 November 2022||11 – 12 pm||Anna Di Iorio (Site Libraries Manager and Senior Librarian, RFHML) & Margaret Stone (Head of Digital Services and Service Improvement)||email@example.com|
|12 December 2022||10.30 – 11.30 am||Ben Meunier (Director of Operations, LCCOS) & Andy Pow (Head of Finance)||firstname.lastname@example.org|
|17 January 2023||2 – 3 pm||Peter Dennison (Head of Customer Service) & Rozz Evans (Head of Collection Strategy)||email@example.com|
|14 February 2023||3 – 4 pm||Laura Cream (Director of Engagement) & Martin Moyle (Director of Services, LCCOS)||firstname.lastname@example.org|
|16 March 2023||2 – 3 pm||Paul Ayris (Pro-Vice-Provost, UCL LCCOS) & June Hedges (Head of Liaison & Support Services)||email@example.com|
|18 April 2023||10 – 11 am||Kate Cheney (Head of Site Library Services) & Kat Nilsson (Director of Museums & Cultural Programmes)||firstname.lastname@example.org|
|17 May 2023||3 – 4 pm||Sarah Aitchison(Head of Special Collections) & Rowena Lamb (Head of Research Integrity)||email@example.com|
|12 June 2023||11 – 12 pm||Martin Moyle (Director of Services, LCCOS) & Emma Todd (Head of Research Culture)||firstname.lastname@example.org|
|14 July 2023||11 – 12 pm||Ben Meunier (Director of Operations, LCCOS) & Michelle Wake (Site Libraries Manager and Senior Librarian, UCL School of Pharmacy)||email@example.com|
|04 September 2023||9.30 – 10.30 am||Paul Ayris (Pro-Vice-Provost, UCL LCCOS) & Lara Speicher (Publishing Manager, UCL Press)||firstname.lastname@example.org|
|06 October 2023||10 – 11 am||Peter Dennison (Head of Customer Service) & John Maisey (Head of Visitor Services)||email@example.com|