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Student welcome and induction 2024 – save the dates!

By Angela Young, on 19 July 2024

The LCCOS Induction Working Group has been busy planning welcome and induction for new students for the 2024-25 academic session. With a series of blogposts, we’ll be keeping you up to date with what’s happening, how you can get involved and how we can support you locally.

What’s happening?

New students are being encouraged to come to campus and collect their ID card as early as possible this year from Monday 16th September, so we can expect to see campus getting lively from then (International Student Welcome Week) and really buzzing by the following week.

We will be inviting LCCOS colleagues to get involved in our Induction Taskforce to support our central activities, so pencil the following dates in your calendars and keep a lookout for future updates:

  • International Student Library Seminars: 12.15-13.00 every day w/c 16th September in the North-West Wing.
  • Support Services Fair: 10.00–15.30 every day Mon 23 – Wed 25 Sep in the cloisters (and Fri 27 at UCL East).
  • Explore demonstrations: 12.00-12.30 and 12.30-13.00 every day w/c 23 September in the Science Library G15 Teaching Cluster room.
  • Getting Started spaces in Main and Science libraries: 10.00-16.00 every day w/c 23 September, and wraparound TBC at Main Library towards the end of w/c 16th Sep and w/c 30th Sep.

Why get involved?

The Induction Taskforce is a great opportunity for anyone across LCCOS to get involved in meeting and greeting new students, to work with colleagues from across LCCOS, and to develop your experience and skills.

Here’s what some Taskforce members said when reflecting on their involvement last year:

“It’s always good to meet the new students and welcome them. It was good to work with other library team members. It was a very good opportunity to learn from them as well.”

“I learned from this experience and really appreciated the opportunity to contribute.”

“I really liked helping with the Explore session, and engaging with the users in a class setting and on a one to one basis in something specific like searching Explore.”

Supporting local inductions

Local, tailored inductions for students in individual faculties, departments or academic programmes, or at individual library sites, are vital to complement centralised activities and instil a sense of belonging. Take a look at our recommendations on how you might deliver local inductions and what content to include.

 

Shared (S:) drive administration changes

By Margaret Stone, on 16 July 2024

There will soon be some changes to the way that access to shared drives (S: drives) is managed within LCCOS. This post contains information for staff who will manage access and for all staff who may need to request access to shared folders.

What do I need to do now?

  • Be aware that you may receive a message in the coming days advising you that you have been assigned as an owner of one or more top-level S: drive folders.
  • Watch out for further communications on changes to the process of requesting access to S: drives.

What is changing?

ISD have introduced a new process where each S: drive (top level folder) has a number of named owners who can grant and revoke access to the folder and its sub-folders. Previously, administration was managed by computer reps, in particular the LCCOS HR Team.

Based on input from LCCOS Section Heads, we will shortly be assigning two staff members as owners of each top level folder. We will contact these owners with more information. ISD provide a management tool, accessible through Desktop@UCL Anywhere, which owners can use to add or remove access to these folders.

Once these owners have been assigned, we will provide a list of folders and owners on the LCCOS intranet. After this, line managers who need to request access to a folder for a member of their team should contact one of the owners to make this request. Similarly, line managers are responsible for working with the folder owners to revoke access when it is no longer required – e.g. when a staff member leaves the team or leaves UCL.

We will also be taking advantage of this opportunity to review the shared folders in use and rationalise/archive where possible, as well as providing best practice information on the use of shared drives alongside other storage options including Teams/SharePoint. Teams wanting to set up a new S: drive folder should discuss the request with LCCOS IT Support, as departmental computer reps.

What is the impact of these changes?

For the first time, we will have a local view within the department of the members of each folder and we can manage access more rigorously and efficiently. Previously, the ISD process was quite opaque, even to departmental computer reps.

By devolving access control to local managers, it will be quicker to grant access and easier to review membership at any time.

In parallel, our review of shared folders and best practice should improve the way we manage information and process data as a department.

What if I have questions?

If you have any questions about these changes, please contact LCCOS IT Support.

LCCOS Career Framework

By Michelle Wake, on 24 June 2024

Are you thinking about developing your career? The Career Frameworks provide you with information about a range of roles across UCL, detailing activities and responsibilities for different roles and transferable skills and competencies. They also promote three key ways that you can develop new skills and experiences; learning from experience, learning from others and formal learning.  Colleagues have also very kindly provided Career Case Studies, which provide an insight into their career journeys.

The Career Framework for LCCOS staff is being launched with the area of Customer Service (Library Services), with other job families to follow.  A family is not a section of LCCOS, but a group of jobs that have similar professional characteristics.  Many job roles within LCCOS will combine more than one of the LCCOS families.

If you have any questions or need further information please contact Michelle Wake

UCL LCCOS Staff Summer School 2024 – Entire programme now available

By Angela Young, on 24 May 2024

The UCL LCCOS Staff Summer School is a series of training and development sessions, events and online activities aimed at staff from across LCCOS, to support their ability to answer enquiries and to provide support, training and advocacy to users and stakeholders. Sessions are generally delivered by colleagues, so we can share our expertise.

The programme for this year is now complete and all sessions are open for bookings, including a session on Monday 10 June for anyone interested in finding out more about demonstrating their professionalism in library and information work through CILIP professional registration (ACLIP, MCLIP) and revalidation.

For full details of the programme and to book your place(s), see the UCL LCCOS Staff Summer School calendar. Presentations, accompanying links and materials and recordings (where applicable) will be made available on the UCL LCCOS Staff Summer School Moodle Course. If you do not already have access, please get the enrolment key. Sessions are open to all UCL Library Services staff, with approval from your line manager.

Introducing the UCL Copyright Literacy Community and new resources.

By Christina Daouti, on 13 May 2024

UCL Copyright Literacy Community

My LCCOS colleagues understand all too well how copyright considerations shape decisions we make in our roles. In some cases, the answer to a copyright question is straightforward, for example whether using a resource is covered by the terms of a licence. However, more often than not the decisions we make (to share, digitise, include, copy, and support others in similar decisions) involve a degree of interpretation and risk. Copyright literacy is, among several definitions, about acquiring the knowledge, skills and confidence to deal with uncertainties around copyright (see, for example, Morrison and Secker, 2021).

A new UCL Copyright Literacy Community is being launched this summer. The community, which will have representation from UCL academics, students and professional services staff, will gather together to identify areas where an understanding of copyright is necessary for specific academic, research and professional practices, including open science practices. Members will have opportunities to discuss challenges they share in their area, put forward suggestions and work together on any projects that emerge. Crucially, the community will also review and enhance the current copyright programme at UCL. For more information, see our blog post or contact c.daouti@ucl.ac.uk.

Call for action

We are seeking academic staff and students to take part in the community. There are also some limited opportunities for LCCOS colleagues to take part in the community, with more places available in the future as the community expands. Copyright knowledge is not necessary, but an interest in this area, with insights on how it applies in your role, is what the community is about. Please share this information with your contacts and let me know if you are interested in joining.

New copyright resources

Online tutorial: Copyright and your Teaching

Screenshot from Copyright and your Teaching UCL online tutorial. Includes text and the image of a pocket watch.

A new ‘Copyright and your Teaching’ online tutorial has just been published. The tutorial is designed for anyone with teaching responsibilities in mind.

Like Copyright Essentials, this new tutorial addresses copyright scenarios inviting you to consider copyright exceptions and make some judgements. While Copyright Essentials appealed even more to Star Wars fans, this new tutorial is for anyone who likes the work of Christian Marclay (there are many copyright-related reasons to choose this example). GenAI is also addressed.

Please complete the tutorial when you have time and consider promoting it if you can. Your feedback is also very valuable.

Text and Data Mining guidance

New guidance on Text and Data Mining (TDM) is now published on the copyright website, complementing the existing LibGuide. The guidance was developed in collaboration with colleagues from e-resources, Open Science and Library Skills. The guidance focusses on the copyright exception for TDM and other copyright considerations. Please also see our guest post on the Open Science blog.

Collaboration across LCCOS

Copyright support is all the stronger when informed by different areas of practice. The tutorial was reviewed and subsequently improved by the LCCOS Copyright Literacy Steering group. Likewise, the TDM guidance brought together perspectives from various colleagues and was approved by the LCCOS Collections Management committee. The aims of the new UCL Copyright Literacy Community reflect this spirit of collaboration.

If you would like to get involved or perhaps refresh your copyright knowledge first, please get in touch. Copyright sessions are also available on demand: please contact c.daoutis@ucl.ac.uk to arrange a session at your library site.

UCL Open Days – your help is needed for an LCCOS welcome

By June Hedges, on 9 May 2024

UCL Undergraduate Open Days are taking place on Friday 28 and Saturday 29 June 2024. Campus will be buzzing, and prospective students and their families are invited to come into the Main Library and Science Library, find out about LCCOS services, collections and resources and undertake our online self-guided library tours. In the Flaxman Gallery in the Main Library, we will have a staffed stand to welcome attendees, give information about LCCOS and answer questions, enabling us to showcase what LCCOS is all about, and inspire prospective students to come and study at UCL.

All LCCOS staff are invited to contribute to staffing the welcome stand. Full briefing will be provided. If you do not normally work on the days of the open days, you may claim time in lieu (any Grade of staff) or overtime (Grades 1-6), so if you don’t quite have enough annual leave left for that summer holiday you are dreaming about, this could be just the opportunity for you to earn extra time off!

Staffing of the stand will be in 1 hour shifts from 10.00-16.00 on both days. We invite you to contribute to between 1 and 3 non-consecutive shifts on either or both days, depending on your availability and the number of volunteers.

This is an opportunity to meet and work with other colleagues from across LCCOS, to broaden your experience of providing customer service and develop or enhance your professional skills.

To get involved, with consent from your line manager, please sign up by Friday 14 June and we’ll come back to you to finalise your contribution.

Sign up to contribute to the UCL Open Day LCCOS welcome stand

If you have any questions, please contact Angela Young angela.young@ucl.ac.uk

Contributed by Peter Dennison, June Hedges, Angela Young

Diversifying reading lists: Economics project

By Hazel M Ingrey, on 26 April 2024

Recent work by the Economics department ‘How diverse is your reading list? An analysis of BSc Economics curriculum’ has been published on the UCL Education Conference blog.

Economics approached the Library for help extracting data from ReadingLists@UCL to undertake a quantitative analysis of the diversity of their undergraduate reading lists.  They used the bibliographic data to look at the authors’ gender, ethnicity and geographic location, and discovered a ‘significant lack of diversity’ in their lists. After taking steps to diversify a reading list they also identified additional actions to expand this work.

For LCCOS this shows how Library teams (Subject Liaison and ReadingLists@UCL) can help support a department, working together to fulfil a novel request. It also showcases one of the ways the data in ReadingLists@UCL can be utilised to support faculty research or pedagogy.

 

 

 

Library Liberating the Collections website launched

By Rozz Evans, on 23 April 2024

The Library Liberating the Collections (LLTC) Group are delighted to announce that we have just published some web pages about our work and the projects and issues we are engaging with in relation to improving the inclusivity and diversity of our collections.

The group formed in July 2020 to bring together and oversee strands of activity in the EDI space specific to our library collections.  Our focus is on assessing where collection development and management over the 200 years of UCL’s history reflect (and in some cases confirm) inherent bias and structural inequalities in the university and in society; and making changes to our processes and decision making to address the impact of this.

Our work aligns to the LCCOS Strategy Accessible Collections theme, specifically the goals around a) improving our local discovery and access systems for a better user experience when engaging with UCL collections and b) continuing to invest in the inclusivity of our physical and digital collections.

We have an action plan which is an agreed strategic set of actions intended to open up the collections, ensuring that works by under-represented authors on race, sexuality, gender and disability are more visible and promoted within UCL and to external communities.

We hope that the website will not only be a way to acknowledge and be transparent about some of the issues we are dealing with but also to celebrate our progress and, most importantly, demonstrate our commitment to this area of work and ensure opportunities for dialogue and engagement.

UCL LCCOS Staff Summer School 2024 – help shape it!

By Angela Young, on 19 April 2024

We are now putting together the programme for the UCL LCCOS Staff Summer School 2024 and are reaching out to colleagues to help shape it.

Laptop displaying attendees at online session of LCCOS Summer School, on a desk with a window behind with bright sunlight.

Image generated by Microsoft Copilot’s AI

If you haven’t engaged with our Summer School before, it is a series of training and professional development events open to all LCCOS staff but particularly aimed at staff who are customer facing and whose roles include providing information and support, responding to enquiries, or liaison, teaching and training. The Summer School aims to support colleagues in developing their knowledge and skills so they are better able to fulfil these aspects of their roles. Sessions are usually delivered by colleagues, sharing the knowledge and expertise we have across LCCOS, and some may be aimed at staff supporting particular disciplines.

The Summer School takes place during June and July, with a mixture of live online events that will be recorded, and face to face events.

Recordings and materials from previous years of the Summer School are available on the UCL LCCOS Staff Summer School Moodle course.

Please help shape this year’s Summer School by completing our suggestion form by Friday 3 May 2024. You can also use the suggestion form to request the enrolment key for the Moodle course, if you don’t already have access.

eXperience eXchange 2024 – book your place

By Angela Young, on 4 April 2024

Are you involved or interested in teaching / training or academic engagement / liaison activities as part of your role? Then book your place now for the 2024 LCCOS eXperience eXchange, which will take place online on MS Teams on Wednesday 15 May from 2pm.

eXperience eXchange – what happens?experience exchange logo

LCCOS colleagues come together to share ideas and good practice about teaching or training design and delivery or academic engagement or liaison activities through short presentations or other activities.

How does it work?

You are invited to give a short presentation or teaching activity (5-20 mins) to exchange your experiences on any aspect of your work relating to teaching or training design and delivery or academic engagement or liaison activities. This may include feedback from events or training you’ve attended, something new you’ve tried in your work, an idea you might have and would value some peer input, or simply giving colleagues an insight into your role and activities.

The event also includes Lessons from LILAC, a report by colleagues who attended this year’s LILAC: The information literacy conference.

Who can attend?

Anyone with an interest in teaching or training, or academic engagement or liaison. You can choose to present or simply to attend, but the event depends on contributions so please consider presenting – it can be as short or as long as you like! We particularly encourage LCCOS staff outside of Library Services to consider contributing. It’s a perfect opportunity for colleagues to find out what you do and enable cross-team innovation within LCCOS.

People sitting in a circle exchanging ideas

Image created by Microsoft Copilot’s AI.

Why get involved?

There are many benefits to being part of the eXperience eXchange, including:

  • bringing colleagues together to give everyone a better understanding of activities happening across LCCOS.
  • benefiting colleagues who may be inspired by your experiences to inform their work.
  • an opportunity to get input and feedback from colleagues to help you develop your ideas.
  • a development opportunity which can provide evidence for an application for HEA Arena fellowship or on job applications, giving opportunity to give a presentation or deliver a short teaching activity in a safe space with a friendly audience, and for sharing best practice with colleagues.
  • an opportunity to try out new teaching activities or tools, including tools for presenting online, such as polls, breakout rooms and whiteboard features.
  • an opportunity to gain inspiration from the work of your peers.

What is the format of the presentations?

This year we invite contributions in one of three formats:

  • A short presentation (5-10 mins)
  • PechaKucha (20 slides of 20 seconds each)
  • A longer presentation or activity (15-20 mins – allows time for more in depth presentations or opportunity for interactivity and input from colleagues).

If you’d rather not present, you can attend as an attendee only, but remember that the event depends on contributions.

How do I sign up?

Simply complete the registration form. We will send you the link to join and liaise with you over your contribution.