SMT Surgery 2
By Rozz Evans, on 2 September 2019
The second SMT Surgery will be taking place on Wednesday 11th September. SMT members Rozz Evans (Head of Collection Strategy) and Karen Jeger (Head of Collection Services) will be available between 2.00 and 3.30 in Rooms 102 and 103 in the Roberts Building.
Please email email@example.com to book a particular time-slot. Alternatively you can just turn up on the day (although you may have to wait a short while if SMT members are already speaking with colleagues). We can also arrange Skype but please let us know in advance so we can ensure we have the necessary set-up to. You can come on your own or as part of a small group, and can specify that you would like to see a particular member of SMT (from those available) if you prefer. In the first surgery, a colleague attended bringing a number of questions and issues on behalf of their team which was a very useful and productive conversation so that might be something worth considering.
This is a pilot and will be running until December, so if you are unable to attend on the 11th September, future agreed dates are:
4th November (11.00 – 1.00 pm)
10th December (5.00 – 7.00 pm)
We welcome feedback throughout the process from those who attend and those who don’t! During the pilot, the surgeries are being run by a small group of SMT (myself, Karen Jeger, Peter Dennison, Andy Pow and June Hedges). If it proves to be something that is useful and becomes an ongoing thing, on the full SMT will take turns to run the surgeries. In the meantime, if there are particular SMT members you would like to meet with, please let us know. Notes from previous SMT meetings are available on LibNet too.
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