UCL Ways of Working

Last week, UCL launched the new behavioural framework for professional services staff, UCL Ways of Working.

The framework enables individuals, teams and leaders to set clear expectations, support development, have quality conversations and be their best in the workplace. The nine Ways of Working are clustered around three central themes:

• Personal Excellence
  How I show up at work, how I am expected to do my job
• Working Together
  How we work as supportive and collaborative teams
• Achieving our Mission
  How we deliver on what is important to UCL’s mission and goals

The framework was built for and by colleagues working in professional services roles across UCL, from faculties, departments, institutes, other academic units, offices of Vice-Provosts (including Library Services ) and central services.

The UCL Ways of Working Wheel (see below) and Descriptors provide a simple overview of the central Ways of Working, outlining how we work consistently, successfully and happily as an integrated professional services community. Supporting indicators and steps to development are then detailed for each grade and these can be used to support appraisal conversations, induction and probation meetings, and in recruitment – writing adverts, job descriptions and preparing for interviews. Detailed guidance is available on how to use the UCL Ways of Working.