Staff Survey Action Plan update: new Staff Survey Action Group to be created

The latest version of the Library Services Staff Survey Action Plan is available on LibNet. There has been activity on the areas which you identified as members of staff working in the Library, and the description in this version of the plan shows what progress has happened since last November. Highlights are outlined below, with a call for colleagues who would like to represent your peers in a new Staff Survey Action Group, which will devise the Action Plan for the next Staff Survey (due in late 2017).

 

Improvements to communication

Library SMT signed off a new internal communication strategy in May 2017, founded on staff feedback including findings from the Staff Survey. New strategy includes provision for more regular SMT Q&As responding to Library staff concerns or queries in monthly staff newsletter.

 

New computers

In light of staff feedback about IT equipment in Library Services, senior management approved additional expenditure of £110,000 to accelerate the replacement programme for staff desktop PCs. The Digital Libraries Team has ordered 121 new all-in-ones to replace all the staff Desktop@UCL PCs which are the lowest spec. Exact dates for delivery are yet to be confirmed, subject to the suppliers and ISD’s lead-in times, but the aim is to have the new equipment ready for start of session in September 2017.

 

Staff Survey Action Group

The Library SMT approved the establishment of a Staff Survey Action Group, chaired by myself as Director of Operations, to oversee action on future survey findings in an inclusive and transparent way. Terms of Reference have been agreed, and I will be calling for nominees during the summer to represent all grades of staff across Library Services. If you are interested in taking part, and have any queries, please contact me.