The Pro Vice-Provost’s View

New to UCL survey

The results of the New To UCL Survey are now available. Overall, some 92% of new students agreed that they feel welcome and part of the UCL community, and 94% are satisfied with their overall arrival experience here. Our reputation and location are the top reasons why our students choose to study with us.

Two questions in the Survey relate particularly to the Library. The first, I have successfully been able to use one or more of the libraries within UCL, scored an impressive overall score of 96% – 97% for undergraduates, 96% for taught postgraduates (PGT) and 94% for postgraduate research students (PGR).

The second Library question was: I have successfully been able to access online library resources e.g. e-journals, e-books. Here the overall score was 89% – 84% for undergraduates, 92% for PGTs and 94% for PGRs.

These are fantastic results and everyone in the Library should feel congratulated on an outstanding performance, which is once again visible across the whole of UCL.

The survey was developed by the Office for the Vice-Provost (Education & Student Affairs) after wide consultation across UCL and is intended to replace the Arrival section of the Student Barometer. The fieldwork took place in November. Surveys were sent to just under 19,000 new students, both undergraduates and postgraduates, and 25% (4,600) took part.

Paul Ayris

Pro Vice-Provost and Director of Library Services