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Security certificate errors

By Catherine Sharp, on 20 May 2010

Users with personal accounts on ejournal and database sites (such as JSTOR) may find themselves presented with security certificate error messages when they log in to a site via the ejournals or databases list, then log in to their personal account on the site to access saved searches and alerts.

Library Services is investigating solutions to this problem, but if you see a security certificate error message you can safely select the option to proceed to the website.

Security messages vary between web browsers. Below are some instructions for Internet Explorer 8 and Firefox 3:

Internet Explorer 8

After logging into the resource via the ejournals or databases list, when you try to log in to your personal account you may see the following message:

ie8_step1.jpe

Click Continue to this website (there is no danger in doing so.) If you then see a security warning message, select No.

Firefox 3

After logging into the resource via the ejournals or databases list, when you try to log in to your personal account you may see the following message:firefox3.jpe

Click Or you can add an exception..., then Add Exception, then Get Certificate, then Confirm Security Exception.

Apologies for any inconvenience this causes.

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