By Ciara Green and Daniel Miller

Image by Giselle, Creative Commons

For 18 months, we have worked together on the ethnography of The Glades. As part of this, we intend to write a joint paper focusing on the research we did within four local secondary schools on sixth formers aged 16-18. This will be concerned with the precise impact of new social media on relationships between school pupils, rather than schooling itself. It particular, we will examine relationships that have been discussed in terms of ‘cyber bullying.’ Much of this is dictated by policy concerns and as a result, tends to classify pupils, for example, into victims and bullies. By contrast, we want to situate such issues within the more general and now ubiquitous use of social media amongst this population, without diminishing our concern with the impact of such behaviour, including the potential for suicide. Our method will be to respect the way the pupils themselves discuss these issues, which suggests a much more ubiquitous culture of quarrelling such as the occurrence of what the school pupils refer to as ‘Twitter Beef’ within which many people play varying roles at different times. Our main contribution will be to try and isolate changes which seems unequivocally related to the specifics of social media, such as the use of ‘indirects’, the expansion of communication from within school to potentially 24 hour access, and the idea that people are more inclined to problematic communication when ‘hiding behind a screen’.

We cannot, however, ignore a huge popular debate on whether social media makes the lives of these pupils in some ways better or worse. In particular, there are more sensationalist newspaper articles that imply a massive increase in cyber bullying with major consequences for pupils. In response to this we found we had different perspectives. Ciara is of the generation that experienced this activity and was subsequently more inclined to see social media as exacerbating problems and wants to ensure we don’t detract from this experience of harm. Danny, considering the ubiquity of such issues in periods prior to social media, was more conservative. We both, of course, recognise that the term cause is too simplistic and social media is part of much wider contexts. We will see changes that some regard as negative such as indirects and ubiquity and also ones the pupils regard as positive such as increased access to social support.

Nevertheless, we felt as good scholars we should supplement our interpretation of our pupil interviews with any other data that might be relevant. It seemed worth knowing, for example, whether the period of social media adoption coincided with any change in incidence in behaviour such as teenage suicide, eating disorders, cutting and self-harm. After spending a considerable amount of time on this issue and consulting with a statistician we soon found that good intentions were not enough. We find the statistical data is inconsistent and sometimes related to factors such as reporting self-harm which may not be the same as incidence. The academic papers based on such data are themselves constantly divided in the negative and positive gloss they put on such figures. Meanwhile, accounts in mainstream media tend to use such data to make eye-catching claims, such that the more ‘objective’ the data, the less objectively it seems to be used.

In turn, we have our own ambivalence about our qualitative data. Danny would see teachers’ suggestions that things were just as bad before social media as confirmation of his position, while Ciara sees it as confirmation that teachers are less close to the actual experience of pupils than they think. So where does that leave us? In practice, it leads us back to our starting point. What we can do is write clearly about which specific factors the pupils themselves believe has exacerbated negative consequences. We can also provide an important corrective to the policy directed classifications by using the pupils’ descriptions to give greater nuance that is usually found in terms such as ‘cyber bullying’. We can hope that precisely because we have differing perspectives we can, in combination, provide a fair reading of our extensive findings. Our discussions were not in fact enlightened by this wider enquiry. But, after all, even if the statistics had been clear as to trends, we would still have had plenty to debate around any assumption as to whether the material from our study accounts for any statistical correlation as opposed to many other possible factors. But then no one said academic writing is easy.

Teenager from a low income family using Facebook (Photograph by Razvan Nicolescu)

This blog post is part of a much larger theme of the impact of social media on low income populations. This is most debated among social media theorists and activists and is also one of the research objectives of the Global Social Media Impact Study. I will give just a few insights on this issue from the Italian fieldsite.

First, we should keep in mind that low income is not necessarily related to poverty in Grano.  I will briefly explain why. Indeed, the unemployment figures for the local population seem to be close to recent ones for the southern Italy: that is unemployment of almost 22%, with unemployment among youth at 61%. However, relatively much less people believe they are poor. This is related to a rewarding combination of the following mechanisms: closer kin relations, which also imply efficient redistribution of material goods and possessions within the nuclear family; alternative sources of income, such as from subsistence agriculture; and the possibility to dramatically reduce the costs of living with no direct impact on social status. I will not detail these here, but I will give a typical example: let’s take a family formed of a middle-aged couple with two children where only one adult is employed on a part-time basis. The family could either own their house or live in the same house with some of their own parents; the grandmother is cooking for the entire family and at least one other parent or sibling can contribute fresh vegetables from their campagna (a small house and agricultural lot outside the city) or produce their own olive oil for the entire year. The costs for education and healthcare is minimal and the family can afford to send their children on a weekly basis to private courses of English Language or football. Such a family would normally not consider themselves poor and will always point to other people who have a lower standard of life than their own.

In this post I will refer to people from this latter category, who normally agree they have outstanding economic difficulties. It is this group of people for whom at least one of the first two mechanisms described above does not exist or does not function for different reasons. Regarding the use of social media, the first thing that blatantly differentiates them from other people in the town is related to the cost of technology. Most people living in difficult economic conditions simply cannot afford to pay for an Internet connection (which is at least 20 EURO/month), a cheap second-hand laptop (around 60-80 EURO), and do not have any interest in acquiring a smartphone. Indeed, just a few people in Grano use the free Internet services offered by the public library or the local employment office.

Then, it is interesting how this situation changes for the couples with children and especially when the children turn 12-13 years old. It is this period when parents start to realize they have to buy their children a smartphone and allow them to be present on Facebook as the majority of their school colleagues do. Moreover, most of the parents encourage their children to use social media as they see this as an imperative alignment with their peers. It is then when one of the parents – usually the mother – might also start to use Facebook.

I could not see any major difference in the use of social media among teenagers coming from different economic backgrounds. However, for parents who normally have a much more limited set of peers, social classes seem to draw daunting barriers in the online environment. In this context, for the families living in difficult economic conditions adults’ online presence never takes-off and is definitely much more restricted than for better-off people in the same age group.

It is interesting that young adults (e.g. early 20-year olds) coming from impoverished backgrounds continue to use social media in a way that aims to level off the social differences within their peers. At the same time, this offers their younger siblings and families more convincing grounds to cover up these differences when it is their turn. In this context, what does poverty on social media look like? The short answer is that poverty is portrayed in most cases as a more or less distant and ‘third-party’ issue in which the implication of the self is vaguely hinted at: poverty in different parts of the world, poverty in Italy, poverty as driven by politicians or egotistic economic systems. It is interesting to think why most of these postings and comments do not belong to people who are actually under difficult economic conditions.

It is also interesting to think about the striking absence of any reference to, or display of, one’s own poverty in the online environment. In particular, among teenagers and young people to reveal in any way how poor they actually are is perceived, among other things, as seriously affecting their prospects to venture up the social scale and out of poverty.

front page headline from Trinidad and Tobago’s ‘Newsday’, 19.03.2014

(note: this blog post contains language around racial categorisation that may be offensive when taken out of context)

In the last month, the circulation of two videos of school yard fights on social media have become the subject of attention by the national news media. The first video, captured on a phone outside a prestigious school in the capital city, Port of Spain, shows a group of girls outside the school yard in a confrontation, which escalates into a fight between two girls, kicking, pulling hair and shoving each other to the ground. The crowd of girls cheers them on, and a passing off-duty policeman tries to break up the fight. Some of the crowd turn on him and yell at him for trying to break up the fight. The second is another group of girls in a high school in the rural town of Toco inside a classroom, one springs off a table onto a girl who has been swearing at her and they struggle on the ground.

Fights between school children are nothing new. They occur in all sectors of society, between boys or girls, between private and public school students alike. The reaction to the fights across the country reflected normative concerns around good versus bad parenting and the decline in morals for kids today. Yet, the stakes are much higher for what these judgement calls imply in Trinidadian society.

The legacy of colonialism is not far away in the consciousness of Trinidadians. From the formation of the society of indentured East Indians and ex-enslaved Africans, there has always been benign (and in periods such as the Black Power movement) overt antagonism between Indo- and Afro-Trinidadians. Yet, the country has also been an exemplary one for the potential of a pluralistic, genuinely cosmopolitan and ethnically mixed society to exist cohesively and peacefully. It is quite common for families to be made up of Afro- and Indo- Trinidadians of Hindu, Muslim and various Christian beliefs. Race and class in Trinidad is an extremely complex topic, way beyond the scope of a brief blog post. There is a well-established argument that despite the appearance of antagonism based on race, the real conflict in Trinidad is based on class (Yelvington, 2010, Meighoo, 2003, Singh, 1994,  )

The concern that arises from the circulation of videos such as these resonates with an argument that Daniel Miller and myself raised in Webcam. To summarise, video footage as evidence has a fruitful contradiction. On the one hand, the visible evidence that we see as real-time captured footage on a phone attests to the truth of the event and on the other hand, the truth that appears on film has more potential to be fabricated and false- especially when taken out of context. The hazard of the rapid circulation of such videos is the moral discourse that is generated by the ‘truth’ of what appears in the videos. If taken as evidence, comments such as these, which appeared on Facebook confirm that girls who are in school yard fights are undisputedly certain sorts of girls.

“These little black children!”

“I don’t apologise for my words, but damn shameful disgraceful old n***a behaviour”

“typical poor black ppl children … not an indian child there … child mudda (mother) with bout 6 chilren for bout 5 different man and one child she eh (isn’t) sure who is d fadda (the father) is … black people need to wake d f*** up before its too late”

And the comments go on, each with at least three ‘likes’. But this is Facebook and the people who leave comments have their names (or pseudonyms) and profile picture clearly visible. A quick scan through the commentators’ profiles where few have tight security settings shows that all of the commentators who comment on race are themselves Afro-Trinidadians.

This brief observation speaks to a well-discussed themes in critical race studies, of internalised racism and institutionalised racism. Face-to-face, when racial observations are brought up in everyday conversations, they are more peppered with humour and are generally good-natured, even if they reflect more harmful racial stereotyping. Yet, comments on Facebook redrew the boundaries of what is said and accepted in public. Offline, none of the conversations around the incidents contained the severity of condemnation of the online comments. Symbolic interactionalism based on racial categorisation has a long history in Trinidad and the visibility provided by the affordances of Facebook adds another dimension to deeply messy areas of race and class.

Bibliography:

Yelvington, K. (2010). Producing power: Ethnicity, gender, and class in a Caribbean workplace. Temple University Press.

Meighoo, K. P. (2003). Politics in a’half made society’: Trinidad and Tobago, 1925-2001. Kingston: Ian Randle Publishers.

Singh, K. (1994). Race and class struggles in a colonial state: Trinidad 1917-1945 (p. 226). Calgary: University of Calgary Press.

Photo by Razvan Nicolescu.

This post is about what people in the Italian fieldsite feel their peers should not do on social media.

Here is a fragment from an interview with a 18 year old student on an issue that was mentioned in different ways by most of the teenagers I talked to:

‘What I don’t like [about Facebook] is… these guys who pretend [on Facebook] they are completely different than how they really are [in realtà]. For example, there are some who [at school] don’t talk to anybody, they are all alone (…) and on Facebook they talk a lot, they talk a lot about themselves, how nice they are, they friend up with many people, they ‘Like’ so many things (…) and in reality they don’t even say ‘hello’… there is this girl, she just passes along without saying anything to you…’

These teenagers are not necessarily complaining about either of these two contrasting attitudes of the person, but rather the difference between the two attitudes. Most of the teenagers I talked to think that the most annoying issues they are exposed to on social media are related to a sort of inconsistency between online and offline presence. They seem to not mind if some of their peers are distant or not very social offline, and not even if some are ‘over-social’ and extremely creative online; rather, they sense an inadequacy whenever they see contrasting behaviours in each of the two worlds, that are not justified or explained somehow. At the same time, the attitude of some teenagers and young people to refuse joining any social media seems to be accepted and sometimes even appreciated.

To give this discussion more context, it is important to note that among teenagers and young people in the Italian fieldsite, Facebook is by far the most used social networking site and WhatsApp is by far the most used mobile app. The two platforms rather complete each other: young people think Facebook is a more resilient tool to present oneself and to communicate with a larger set of peers, while WhatsApp is thought as being appropriate for more transient communication within smaller and more intimate peer-groups such as family and close friends. Additionally, there are several other Internet sites and applications which provide these platforms with multimedia content, most notably YouTube and online photo editors such as PicMonkey, iPiccy, or piZap.

The quote above expresses the common thought that people should be true to their peers on social media, or at least not confuse them too much. But it is also true that teenagers expect confusion and excitement on social media. But they feel that this kind of confusion should come from people who also adopt these attitudes in the classroom or on the streets. Most of the users of social media explore the myriad of options available online and their own creativity in order to strengthen various parts of their personalities. Very often social media is not an extension, but an enabler, or a way of promoting the self that is considered acceptable in each particular community. This is the reason why, for example, when a couple breaks up the most violent manifestations are happening online rather than offline. By removing an ex-lover from the list of online friends and thoroughly reconsidering each of their mutual friends one has to objectify the split in ways that in the offline world are considered either unnecessary or ‘natural’. In another post I will write about the effort people put in translating the ‘natural’, and what this means, into the online environment. For now, my point is simply that while on one hand this process is admired in different ways, on the other, people who appear online in ways that seem to have no equivalent or justification in the offline word are highly sanctioned.

This also represents a critique to the sort of literature and public discourses that judge changes brought by social media in terms of fundamental shifts from a pre-existing cultural logic. This kind of discourse was repeated in different ways for the advent of mobile telephony, the Internet, web-based applications and services, and indeed for describing other similar ‘revolutions’ such as the invention of the printing press, modern public transportation, or television. At least from this ethnography it seems that people just do not fit too easy into this model.

Teens may use different characters to add layers of information to a name. (Photo by Juliano Spyer)

Through the process of “gutting” profiles I had the opportunity to pay attention to a kind of posting I see often but did not recognize as a type of coded communication. Many of the female young adults and teenagers I friended publish regularly moralizing content that they themselves write. At first sight they are rather uninteresting, looking like an amateurish exercise on writing self-help prose, but a trusted local showed me that there was more to it than I had grasped at first. Lange’s (2007) notions of privately public and publicly private have been helpful to study this phenomenon.

First, let me show you what it is that I am talking about. Here are examples of the content these informants may share at any time and any day:

“When all seems lost, give glory to God”.

“The pain will pass just like the smile will arrive”.

“Today’s tip: ignore offensive words because poison only does you harm if you swallow it”.

“The size of my deception is the size of the trust I gave. There are people that don’t think of others, they only see their own bellybutton.”

“Sometimes change must come from within”.

“To be happy is not to have a perfect life. But to use your tears to irrigate tolerance. Use the losses to refine patience. Use the mistakes to carve serenity. Use pain to lapidate the pleasure. Use the obstacles to cultivate intelligence”.

I arrived at this topic–codes teenagers and young adults use to speak privately in public areas such as Facebook–as my research assistant told me about a recent experience she had related to the use of social media. The story involves her close friend who is 16 years old, that for the purpose of anonymity I will call G16. G16 liked a boy that had a reputation of being a lady-killer. The information reached G16’s mother, who is overly-concerned that her daughter will not sacrifice her future because of an unplanned pregnancy. As G16 refused to friend her mom on Facebook, the mother decided she had the obligation to spy on her daughter. She did so by convincing my assistant’s mother to request that my assistant show them the content G16 posts on Facebook.

This story will make better sense if you have an idea of what Baldoíno, our Brazilian field site, is like. This used to be a fishing village about half century ago. It has steadily grown and has became a sort of working class neighborhood for the manual labor hired by the touristic industry nearby. Students in general are not very interested in studying, but are under the spell of digital communication devices and services. This passion started with Orkut and Messenger, and has now materialized in Facebook. Of course, as Professor Daniel Miller recently pointed out in his blog post, Facebook  is becoming less cool for younger generations.  In Baldoíno, young people are  quickly migrating to the new cool thing: WhatsApp. And my hypothesis is that the absolute fascination with these products is partially about looking cool, but mainly about having the possibility of communicating among themselves and, as much as possible, away from adults like teachers and parents. This sort of privately-public communication is possible partly because older people here are not well trained in reading, writing, using keyboard and mouse, and navigating through computer screens. That is the case of the mothers of G16’s and my assistant. It takes a long time for them to read and even longer to type.

As the mothers pressed my assistant to expose her friend and to break the confidence they have on each other, my assistant decided to cooperate but not to volunteer information either about G16’s life or about how to use Facebook and the local codes of usage. And as expected, the mothers did not spend much time looking at the girl’s timeline as it was much too crowded with written stuff. Instead, they asked to look at G16’s photos. The logic of the request was that, if G16 was dating this guy, they should have photos of each other as a couple. But, as my assistant explained, G16 knew that a picture of that kind would find a way of reaching her mom the same way the gossip about her secret affair did, so she would never expose herself like that.

The attempted spying failed and G16’s mother was then convinced that it was a better strategy to have an honest conversation with her daughter.But the story would have been somehow different if my assistant had been as helpful to the mothers as she was to me. You first need to know that the extensive amount of generic moralizing content was disguised communication. Secondly, you would need to be part of G16’s group of trusted companions to know through face to face communication what was going on in her life. Under such circumstances I could see that there was a lot G16 was saying about her romance on recent postings.

Here are examples of her coded messages (which have been re-written for anonymizing purposes):

“Don’t ever ignore someone that loves, worries about you and misses you. Because maybe one day you may wake up and find out you have missed the moon while counting the stars”.

“I matured a lot recently and learned to acknowledged myself. As new people came to my life, I also decided to let go others that did not add to my well-being. – feeling bothered”

According to my interpreter, the first message was a warning to the boyfriend. She was telling him and others that know him that she was not happy with the little attention he is offering her and telling him she would not tolerate that much longer. The following message suggests that she had decided to let go of him even if his actions do not please her. My assistant speculated that G16’s conversation with her mom had a positive outcome. So writing is a way of hiding things from the older generations here. Together with writing one hides hints of what is going on under the look of a prosaic or philosophic reflection that makes no reference to specific people, places or events. Had it not been for the help and trust of my assistant, I would have never guessed the true meaning.

Reference

Lange, P. G. (2007), Publicly Private and Privately Public: Social Networking on YouTube. Journal of Computer-Mediated Communication, 13: 361–380. doi: 10.1111/j.1083-6101.2007.00400.x

Photo by Razvan Nicolescu

This post is about the usage of social media among teenagers in the Italian fieldsite and in particular about the idea of self-autonomy. The first thing to say is quite obvious: that is, most teenagers’ usage of social media happens between two main forces that act simultaneously and most of the time in opposite directions. On one hand, their peers encourage an active usage of new technology and social media, and on the other hand, parents and schools tend to drastically discourage and limit this usage. While online friends require more online interactivity and participation, families and teachers encourage more offline involvement. These kinds of misunderstandings are largely discussed in the anthropological literature (see for example Livingstone, Ito, or the Digital Youth Project) and I will not dwell here on this topic.

Another important issue related to teenagers’ usage of social media is that, like when playing in the playground, social media provides the setting where they learn and practice sociality inside the various peer-groups they adhere to and with no significant help or guidance from adults. At the same time, the famous psychologist Jean Piaget argued that roughly between 12 and 14 years old teenagers engage on the road from an ego-centric to a de-centered understanding of the world. In social terms, this process corresponds to a movement from a rather concrete to a more abstract understanding of relationships. Whether it is driven by an individual fascination or by a social imperative for the newly discovered relationships, may be debated. What is really important, I argue, is that the individual is entering int0 a vast system of communication and relations with a large number of peers in a relatively short period of time. There seems to be little time and space to filter out ideas and to be very strict in following some pre-defined rules for communicating, in adults’ terms. Instead, teenagers seem to sort out these rules on the go, while being active on social media.

Paulina is a 14 years old. She has been on Facebook for two years. She has around 800 friends on this platform, her profile is public, and she does not differentiate too much between her online friends. She is usually online two to three hours a day and logged into her Facebook account. She admits she does many other things online, including homework, however, most of the time she is busy answering different requests or messages she receives on Facebook. She does that because she feels she has to respond to these requests and she has to be quick if she wants her own thoughts to be heard. She is not interested if other people look at her online profile and why they would do that.

Paulina’s mother opposes most of these ideas. She has had a Facebook profile for around two years, but she was never too active on it. She has around 80 Facebook friends, most of them mothers. Actually, one of the reasons many parents started using Facebook was to friend their children so they could watch over their online behavior. She could not understand why her daughter would just post ‘everything’ on Facebook. She is quite confused in particular by the fact that her daughter seems to not make any choices in what to post and what to not post online, or in differentiating somehow between the audience of these posts. A private quarrel could go online, as well as an important prize at school. After some time of trying to control her daughter online, she gave up and started to mind more her own Facebook friends.

This story is very typical for the Italian town: teenagers introducing their parents to Facebook and young people introducing their parents to computer and skype. In a way, this seems to correspond to the process described by the term polymedia. However, when teenagers started to be active on twitter, things changed dramatically: they suddenly evaded the more socially accepted peer-to-peer communication for a much stranger one. Most parents do not even bother to ask their children what they do on twitter, not to mention trying to go to the site. Meanwhile, teenagers enjoy their newly discovered autonomy that corresponds to a sort of abstractization of social relations as detailed above. In any case, many teenagers seem to think that while Facebook became rather normative and predictable, twitter allows them to be more autonomous and innovative. And rules seem to be more difficult to be enforced here.

Photo by mikeleeorg (Creative Commons)

In this post I will summarise my individual interest in this project and how it relates to my previous work.

In my PhD I discussed a particular and apparently individual reaction to the lack of appropriate alignment of the individual to the external forces that come from society. I showed that in rural southeast Romania existential boredom could be the result of a continuous evaluation of the relation between the individual and his or her designated social position. In particular, people I worked with used to represent this alignment by adopting particular attitudes towards the material culture that surrounded them. If wealthy and hard-working peasants expressed their relative success through sustained work and reticence, most of the dispossessed and unemployed people expressed their disapproval of their current social situation by engaging with a larger spectrum of practices that ranged from being extremely expansive to being annoyingly inactive.

In all these cases, there was a local morality that always justified people’s different attitudes. I argued that this morality was not articulated necessarily simply by the customary village life, or by the local enactments to the various ideological impositions, but this was judged according to people’s social positions. These judgements were usually done in relation to what kind of role a particular individual was supposed to play within the community. In particular, idleness was judged locally as either a right or a shame.

Elsewhere, I showed how Romanian teenagers in a rather affluent neighbourhood in Bucharest engage with media technology in a highly normative way. Even if majority used to declare that media liberated them and offered so many opportunities, their actual online practices showed that they adopted very strict and normative attitudes within their social groups. One of the reasons for this attitude was the fact that their communities and peers actually obliged them to create and follow self-made norms that were meant to protect them from the unpredictability of the online medium. I showed that in spite of the new and exciting opportunities offered by social media, teenagers nevertheless found there the same kind of annoyance and boredom as in the offline world.

I see this project as a continuation of my work. I am interested to explore the use of social networking in relation to the way individuals perceive their social positions. Is social networking simply reproducing these social arrangements, or, by contrary, people use social networking in order to emphasis or to contradict particular aspects of their social positions? Why would the individual present himself or herself in everyday life in different ways in offline and online environments? When is he or she free to actually do this? Will Goffman’s arguments about the presentation of the self be true for social networks, or will we contribute to a more refined understanding of social relations?

Two of the issues that Goffman missed are the individual freedom and the morality that determines the individual to act. Goffman sees the world as a set of principles that the individual has to pursuit if she wants to be successful within any given society. As I showed in my PhD, people’s practices are not necessarily the result of the particular hierarchy of social forces that act upon them, but rather are informed by a sustained individual comment on this hierarchy. My question is how this relation changes when the individual is free to choose between different concurrent representations of the self in the online and the offline worlds. What does freedom mean here?

I also intend to explore what people do actually look for when they either engage enthusiastically with, or, by contrary, are indifferent to social networking. I am interested in the implications of social networking on people’s ideas about how they should live their lives. The hypothesis is that people use social networking in relation to their individual ideas about how they should act in the society. The question is then how does social networking contribute to these ideas.