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Talking to the BBC about social media in China

By Tom McDonald, on 14 March 2017

Earlier this month, I was very fortunate to be interviewed by the BBC on my research onto the use of technology in China. The article that was published as a result of the interview is a good example of ‘public anthropology’, showing how the discipline’s research can made relevant to a wider audience.

This commitment to engaging with the public through anthropology is something that is also mirrored in two books that I published last year: Social Media in Rural China and How the World Changed Social Media (the latter is co-authored with the rest of the Why We Post team). Both of these volumes tried to respond to the immense interest in social media from the general public, by writing in an accessible and open style. We chose to keep all citations and the discussion of wider academic issues to endnotes. Many readers seem to have enjoyed this style of easy-to-understand writing.

Photo: Gillian Bolsover

Photo: Gillian Bolsover

A central aim of the book Social Media in Rural China was to try and help non-Chinese audiences, who have limited experience of Chinese social media and find it hard to imagine what they are like, to understand the nature of these platforms and the kind of social effects they are bringing to a small rural community in China.

Given this, it’s also been surprising to see how the book has been received in Hong Kong and Mainland China. I’ve gained a lot from discussing sections of the book with undergraduate and postgraduate students—most of whom are Chinese—in my Local Cultures, Global Markets and New Media and Digital Culture courses. Readers are often interested to understand a “foreigner’s” reflections on contemporary rural China.

Photo: Gillian Bolsover

Photo: Gillian Bolsover

This feedback will be particularly useful as I put together articles for academic journals over the coming months. In this way, I am extremely fortunate to have the opportunity to balance two quite different forms of writing: academic writing aimed at fellow researchers in universities, and a more accessible writing for a general public which can also inspire articles such as the one that appeared on the BBC.

Visualising Facebook by Daniel Miller and Jolynna Sinanan

By Daniel Miller, on 7 March 2017

Screenshot 2017-03-07 15.43.28

Today marks the publication of a new book called Visualising Facebook, which I have written with Dr Jolynna Sinanan. It is available as a free download from UCL Press and also for purchase in physical form. One of the key arguments from the larger Why We Post project, of which this book is one out of eleven volumes, is that human communication has fundamentally changed. Where previously it consisted almost entirely of either oral or textual forms, today, thanks to social media, it is equally visual. Think literally of Snapchat. So, it is a pity that when you look at the journals and most of the books about social media, they often contain either no, or precious few, actual visual illustrations from social media itself. One of the joys of digital publication is that it is possible to reproduce hundreds of images. So, our book is stuffed to the gills with photographs and memes taken directly from Facebook, which is, after all, our evidence.

For example, as academics, we might suggest that the way women respond to becoming new mothers in Trinidad, is entirely different from what you would find in England. In the book, we can reproduce examples from hundreds of cases, where it is apparent that when an English woman becomes a mother she, in effect, replaces herself on Facebook with images of her new infant. Indeed, these often become her own profile picture for quite some time. By contrast, one can see postings by new mothers in Trinidad, where they are clearly trying to show that they still look young and sexy or glamorous, precisely because they do not want people to feel that these attributes have been lost, merely because they are now new mothers.

In writing this book we examined over 20,000 images. These provide the evidence for many generalisations, such as that Trinidadians seem to care a good deal about what they are wearing when they post images of themselves on Facebook. While, by and large, English people do not. But this becomes much clearer when you can see the actual images themselves. Or we might suggest that English people are given to self-deprecating humour, while Trinidadians are not. Or that in England gender may create a highly repetitive association between males and generic beer, as against women with generic wine. In every case, you can now see exactly what we mean. We also have a long discussion about the importance of memes and why we call them `the moral police of the Internet’. How memes help to establish what people regard as good and bad values. This makes much more sense when you are examining typical memes with that question in your head.

To conclude, given the sheer proportion of social media posting that now consists of visual images, it would seem a real pity to look this gift horse in the mouth. Firstly, it has now become really quite simple to look at tens of thousands of such images in order to come to scholarly conclusions. But equally, it is now much easier to also include hundreds of such images in your publications to help readers have a much better sense of what exactly those conclusions mean and whether they agree with them.

 

This post was originally published on the #NSMNSS blog here.

“The Value of Social Media” at the AAA conference

By ucsanha, on 10 December 2016

Daniel Miller talking at the AAA conference. Photo by Nell Haynes.

Daniel Miller talking at the AAA conference. Photo by Nell Haynes.

From the Why We Post Team, Nell Haynes, Tom McDonald, and Daniel Miller attended the American Anthropological Association conference in snowy Minneapolis, Minnesota, USA at the end of November. All participated in a session organized by Heather Horst, and Robert Foster, titled “The Value of Social Media.” The session explored the use and meaning of social media through anthropological conceptions of value, which have advanced our understanding of practices that are meaningful to people and the worlds they inhabit. 

Danny began the session with his talk on how social media may be used to create anthropological value. He related his ideas to those of Nancy Munn’s early anthropological research on the Trobriand Islands in which she suggested that social relations expanded an individual’s or group’s status, while something like witchcraft shrinks it. Indeed, the idea of anthropology is to expand knowledge, but there exist “witches” that work in contrast. He suggested these witches include obfuscating language, the tendency of anthropologists to be very individually focused, and the idea of criticism and critique without regard for actual solutions. But, he suggested that social media is a key way in which anthropologists might find value in their work. Both as a topic and as a medium for reaching wide student audiences, social media may actually demonstrate that anthropology helps us to understand the contemporary world, as well as become the means through which students from across the world can connect to other students, engage in discussions about anthropology, on platforms like FutureLearn and UCLeXtend, where the Why We Post Project’s online courses are based.

Nell Haynes used her fieldwork in Northern Chile to explore ideas of value that are not necessarily based in economics and currency. Looking at adult women who sell used clothing and home items through Facebook pages, Nell explained that the motivation for these women was not increased income, but social connections with other women that they create through their commercial activity. In essence, social media has opened not only new spaces for economic activity, but has given opportunities to women whose social worlds were once more confined to the family. For these older women, the “value” of their economic pursuits on social media do not correspond to the exchange value of the goods they sell, but rather the value of the social relationships gained, sustained, and strengthened through selling.

Tom McDonald talking at the AAA conference. Photo by Nell Haynes.

Tom McDonald talking at the AAA conference. Photo by Nell Haynes.

Tom presented on his research in Rural China, examining how hierarchies become overtly expressed on China’s most popular social media platform – QQ – in the form of level status conferred upon users through collecting points and virtual currency. He discussed the changing attitude of rural Chinese townsfolk towards these levels, showing how desires to accumulate levels influence their practices of internet use in everyday life, giving a cultural explanation for the appeal of these systems. In fact, users’ accounts of level accumulation cross between emphasizing honest effort and intentional distortion, and in so doing place value on the practice’s aspect of self-cultivation. Tom argued that individual internet users are able to transform social media use from a wasteful habit that incurs the disapproval of other family members into a virtuous activity.

The session was well-attended and inspired rousing discussion about a topics ranging from the role of critique in anthropology, to the ways that algorithms may influence social media users. Later in the day, with an equally exciting crowd, Danny presented on the project as a whole and the ways in which the anthropology of social media contributes to broader understandings of the discipline as well as understanding what it means to be human. In his talk, the keynote address for DANG or the Digital ANthropology Group of AAA, he focused on the “theory of attainment,” which posits that rather than suggesting, with each technological advancement we decry “the end of humanity” or entering a “post-human state,” instead what we define as human must take technological advancement into account. As such a definition of humanity takes into consideration human’s persistent ability to attain new advancement.

Overall, it was a productive and informative conference. Tom, Nell, and Danny only wished that more of the team could have been there with them.

From Facebook to ‘fakebook’ – who controls the information on social media?

By Xin Yuan Wang, on 24 November 2016

A young Chinese factory worker reading on his smartphone

A young Chinese factory worker reading on his smartphone.

Mark Zuckerberg finally said that Facebook plans to have a more effective control of misinformation, which is a sharp reversal in tone from the comment he made immediately after the US election that the “the idea that fake news on Facebook…influenced the election in any way is a pretty crazy idea.” The fake news that circulated widely on Facebook is believed to have influenced the US election. It is reported that some fake news was created by teenagers in Macedonia who cashed in by catering fake news to demand, and many more were posted by ‘alt-right’ people who cooked up stories on platforms such as 8chan, 4chan, and social media.

The story of how fake news circulated on Facebook reminds me of what I have witnessed about the information consumption on social media among Chinese factory workers during my 15 months of field work in a small factory town in southeast China. Certainly, in many ways the two cases are incomparable, whereas the pattern of information dissemination seems to bear certain similarities.

For Chinese factory workers whose average education level is below middle school (most of them dropped out of school before the age of 17), social media has become the most important, if not the only, information resource. Therefore, social media actually plays an extremely important role in those less-educated people’s communication and (informal) education. What are the consequences of people being dependent on social media as their major information resource? Well, first of all, there will be a higher chance that the information people get will become unbalanced. For people who simultaneously consume news from other traditional media with ‘gatekeepers’, such as TV, newspapers, and magazines, social media is only one of the tools to get news.  Therefore, even if there are fake news stories on social media, the reliability of that news will be constantly tested in a more rounded information environment and any possible hazard of fake news will be diluted in a more balanced ‘informational ecology’ – just like natural purification. However, if social media has become the only or the major information resource, the risk of fake news can be amplified. Generally speaking, the higher education people receive, the lower the chance that social media will become their only or major information resource.

To add another layer to the problem. Unlike traditional media where information is distributed in a relatively neutral way, information on social media is not only filtered by customised algorithms based on users’ personal information, but is also filtered by people’s personal social network online – that is to say, each social media contact is a potential news agent who feeds you news on a daily basis. To give an example, as written in the book Social Media in Industrial China based on my research, a comparison of the shared postings on 145 social media profiles of factory workers and 55 profiles of middle-class Chinese in Shanghai shows that there is almost no information flow between two different social groups. Over a period of four months only one out of 6,000 articles (0.03 per cent) was found to have been shared in both groups, though 5.1 per cent of articles were shared within the factory workers group and 1.6 per cent within the Shanghai group. In the case of factory workers, the possibility of the same information being shared within the social group with similar social-economic status is 170 times higher than the possibility of it being shared across groups with different socio-economic statuses.

Also, the amount of fake news I encountered on factory workers’ social media profiles was much more than that on the  profiles of middle-class Chinese. Most of the fake news were sensational and dramatic stories about conspiracy, romance, or crime. Even though a few factory workers commented that they could imagine that there were certain ‘untruth’ elements in those news items, most people who shared the news believed the news was based on true stories and those who were not 100% sure certainly enjoyed the reading – as a kind of entertainment. “I would say there must be some truth in it (fake news) otherwise there won’t be so many people sharing it, right? Well, at least I feel for the story, that matters,” a 25-year-old male factory worker told me.

So while there is now the debate about how a social media company can take responsibility to control fake news on social media, for all intents and purposes one also has to acknowledge that in many cases, the most powerful information control comes from people’s sociality – on social media there is a certain truism: ‘who you know may decide what you know’. Among like-minded friends, on social media one receives news that is in most cases only confirming the beliefs shared by the social group one belongs to.

Public anthropology: urgent yet undervalued

By Laura Haapio-Kirk, on 17 November 2016

An education in anthropology encourages us to ask deep questions and look beneath the surface.

An education in anthropology encourages us to look beyond cultural assumptions.

In the days following the results of the US presidential election, there has allegedly been a wave of racist attacks and hate crime across the States against Muslims, hispanic Americans, black people, ethnic minorities, and the LGBT community. At the root of such behaviour is deep cultural ignorance and education is one of the most powerful weapons we have against intolerance and fear of the ‘other’. The humanistic sensibilities that an education in anthropology fosters can be paradigm-changing. It seems apparent that a commitment to an engaged public anthropology has never mattered more, or been more feasible in this digitally connected age. Many anthropologists, including the Why We Post team, feel the moral and political imperative to bring anthropology to a wider audience than was previously possible with traditional modes of research dissemination. But as anthropologists situated within today’s hyper-competitive academic job market, how can we navigate the often tenuous balance between public and academic output?

How can we manage to produce high-quality public content at the same time as managing the responsibilities that come with being professional anthropologists working within the demands of the academic job market? This was a question put to me by Alisse Waterston, the president of the American Anthropological Association, after a talk I gave at the IUAES in Dubrovnik back in May. The theme of IUAES this year was ‘world anthropologies and privatisation of knowledge: engaging anthropology in public’, yet my panel was the only one with the explicit theme of how to bring anthropology to the public. The panel convenors, Jenny Ingridsdotter and Kim Kallenberg from Södertörn University in Sweden, explained the difficult balancing act inherent in their academic lives: “In order to pursue an academic career we are encouraged to write peer reviewed articles and engage with research communities. Yet little time is left to engage socially and interactively with local communities or communicate important results to public spheres. As young scholars it might be even more complicated to legitimise designation of time to public output. Still we feel it is really important and at the core at what we do as ethnographers.”

The Why We Post course on FutureLearn runs three times per year.

The Why We Post course on FutureLearn runs three times per year.

I believe that there are several factors that enabled our team to successfully produce large amounts of public output at the same time as writing up their research, publishing, and applying for jobs (all of the 5 post docs have now secured academic employment). Firstly I think it’s important that public engagement shouldn’t be an afterthought to research, but like with Why We Post, should begin from a project’s inception if it is to be successful. Partly this is because the writing skills necessary for communicating to a general public take time to hone, and also because it’s important for researchers to understand early on in their work the kind of field material (video, photographic, textual) they need to record in order to produce engaging content that will appeal to non-anthropologists.

Given our topic of research is the uses and consequences of social media, our project was conceived as having a broad appeal from the outset; with selfies and memes we might be able to bring people to anthropology who otherwise might overlook it. Project leader Daniel Miller envisaged a spectrum of dissemination/engagement methods including open access books, an e-course, and a public-facing website, all of which was made possible by a generous ERC advanced grant which funded the project and has covered my salary as a public engagement fellow and research assistant. I was hired at the three-and-a-half-year mark when the team were in the process of writing up. Working with these talented researchers to produce our public content I saw how it was often difficult for them to juggle the academic and public output, even with the support of a team. The more conversations I had with them, the clearer it became: public engagement in anthropology is currently institutionally undervalued and needs greater recognition within the established modes of evaluation that researchers are subject to. I think that projects with more limited resources than ours would struggle to produce the same range of public output, despite the best intentions of individual researchers to reach beyond the ivory tower.

Can we draw people to anthropology through analysis of popular culture such as the selfie?

Can we draw people to anthropology through analysis of popular culture such as the selfie?

In addition to writing 11 open access books (aimed at both academics and lay readers, with jargon-free text and references kept to footnotes), the Why We Post team agree that producing visual and textual material for the online course was the most time-intensive of our initiatives, taking longer than expected. One of our researchers, Shriram Venkatraman believes that this was mainly down our high production values coupled with our lack of experience in creating such material – and a lack of existing models to follow. We were the first UCL course on FutureLearn and the first comparative anthropological online course of this scale. The sheer amount of material coming from our project also posed a challenge – how do you condense insights from a total of 135 months of ethnographic fieldwork across nine fieldsites into a concise course aimed at a general audience? The answer: a combination of Googledocs, tracked edits, miles of emails, and a lot of good will and humour. Support also came from UCL’s Digital Education team whose expertise in online learning was pivotal in developing a successful course.

Despite the time-intensive nature of scripting and filming course content, Jolynna Sinanan commented that the skills she gained were invaluable: “The time pressure was immense but the skills we learned in filming, writing, developing and translating content for the course were very valuable, especially when gaining public exposure for our research is becoming more important. We are also competing within an academic climate that values producing a high level of quality as well as quantity, so we need to display virtuosity as well as accessibility with our research outputs, from being able to write journal articles to making short films for YouTube.” The skills developed in public engagement can also benefit traditional academic output, as Xinyuan Wang explained: “producing the course actually helped my academic writing as in the course I needed to describe and discuss things in a straightforward and engaging way (which is actually more difficult in many ways than composing an academic paper). After working on the course, my own arguments actually became clearer and better constructed, which is definitely very helpful in my future writing and actually saved time rather than wasted time in the long-run.”

While the process of transforming research findings into public education was both challenging and rewarding, once the team’s contracts were nearing completion and they launched into job searches they faced a new challenge: the academic job market currently does not value online learning in the same way as offline learning. Dr Nell Haynes, our team member who conducted her fieldwork in Northern Chile explained: “The online course is not at all considered to be equal to teaching in-person courses, despite the fact that it actually took much much more time, revision, and creative thinking than preparation for a traditional lecture course. And while there has for some time been a strong movement by anthropologists to have administrations grant more weight (in tenure review and other institutionalised forms of evaluation) to public work, it certainly seems that search committees are often reproducing these very biases. Based on conversations with other job applicants this does seem to be a systemic trend.”

Our course is available in the 7 languages of our fieldsites on UCLeXtend.

Our course is available in the 7 languages of our fieldsites on UCLeXtend.

If we as a discipline do not value public anthropology highly enough, is it any surprise that the public generally have little time for anthropology? How can it be that a discipline which claims to be global and encompassing in outlook is so limited in its output, often failing to give back to the very communities that it draws knowledge from? We decided to make our e-course and website (including 130 films) available in the seven languages of our fieldsites, and we are in the process of arranging translations of our open access books. The hope is that as public awareness of anthropology grows through such efforts, that there will be more demand for the discipline. As Shriram Venkatraman commented: “our effort is just the start of something big. When there is more recognition from within the field for public outreach and the social impact we can create, this will hopefully encourage many more such efforts which will increase the standing of Anthropology in the eyes of the general public.”

It is heartening to see other efforts towards quality and sustained public anthropology, such as the founding of the Public Anthropology Institute (PAI) at Wesleyan University, and we hope that such initiatives garner wide praise among anthropologists. We have a duty to promote the kind of cultural sensitivity that anthropologists take for granted to as broad an audience as possible, so that people who see cultural difference as a potential source of anxiety, might come to appreciate, and even delight in, the multitude of ways there are to be human.

 


Thanks to the Why We Post team for sharing their experiences of the public engagement balancing act. Also thanks to our lively panel at IUAES (Berna Yazici, Laura Korčulanin, Miha Poredoš, Aivita Putnina, Branko Banović, Margarita Barrera, Helleka Koppel, and Pascale Hancart Petitet) who continued conversations with me beyond the conference, and who are involved in projects ranging from public art installations of golden excrement in the ‘Give a Sh*t’ project, to an anthropological radio show in Laos.

Taking Why We Post to China

By Daniel Miller, on 11 October 2016

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Although the Why We Post project is primarily an attempt to study the use and consequences of social media, there were other broader aims. Particularly, the hope that the project would show that while the discipline of anthropology might have originally developed for the study of tribal peoples or ethnic minorities, it is also the most effective means of understanding a global, contemporary and highly dynamic phenomenon such as social media. This would be an especially important message for the largest population of the world, China, where anthropology retains a rather conservative position within the university systems and there is a real chance that it will not survive let alone take its proper position as an effective and vanguard approach to the contemporary world.

As it happens, it is hard to think of two more effective means of making this point than our two books on social media in China. In particular, Tom McDonald’s study in rural China has a consistent narrative about how even such small rural towns are actually thoroughly imbued with digital transformations and tend to have better connectivity today than the village he comes from in Yorkshire. It is a still clearer point for Xinyuan Wang who effectively demolishes most stereotypes about Chinese society – for example the commitment to education and kin – by showing the distinctive nature of not some small exception, but the 250 million Chinese represented by her study of new factory workers. The comparison between these two books, Social Media in Rural China and Social Media in Industrial China, showcases the diversity of contemporary Chinese society and how can we better grasp the nuance and depth of a changing society through a contextualised understanding of the evolving nature of Chinese social media.

Daniel Miller at the People's Press who are publishing Chinese versions of the books.

Daniel Miller at the People’s Press who are publishing Chinese versions of the books.

To share our findings we organised a trip to four major centres (Hong Kong, Guangzhou, Beijing, and Shanghai) and nine separate institutions. At a major anthropology and sociology department such as in Hong Kong University, Sun Ya-sen University in Guangzhou, and the Chinese Academy of Social Science in Beijing we could highlight our key point about this potential for anthropology itself in working with dynamic and shifting new media. But it was equally important to talk to Communication Departments such as at the Baptist University of Hong Kong, the Chinese University of HongKong, and the Communication University of China in Beijing so that students in that discipline were exposed to the potentials of ethnographic fieldwork. Our audiences ranged from arts and humanities at NYU in Shanghai, to philosophy students in Fudan University of Shanghai. We also visited the People’s Press who had published Xinyuan’s translation of the Digital Anthropology book and where I realised that my fellow authors included both the present and all the past presidents of China.

Tom McDonald

Tom McDonald delivers his talk on social media in rural China.

We carried out a live online book launch from Hong Kong (which you can watch again here) and opened an exhibition about the project at Hong Kong University where Tom now teaches. We also made sure that all the films on the Chinese version of our website were stored on UCL servers, rather than on YouTube which is blocked in China, so that students in mainland China could access them. Our trip attracted interest from Chinese local media including two of the largest Chinese online news agents, PengPai news and Tencent News, as well as the most popular English TV channel in Shanghai, Shanghai ICS, helping our message to reach more than ten thousand Chinese people within a few days.

Xinyuan Wang explain the dual migration from rural to urban and from offline to online.

Xinyuan Wang explains the dual migration from rural to urban and from offline to online in industrial China.

On a more personal level there were two striking responses. One was the delight of audiences when they realised that Tom would be lecturing in Chinese which was important to convince them that he could be an effective fieldworker in China. The other was the way young female students were clearly inspired by the elegant and articulate but also poignant presentation by Xinyuan and they made clear that they didn’t just want to emulate our way of working, but saw her as a model for what women in China could become in the future.

Why We Post Tour of Chinese Universities

By Xin Yuan Wang, on 12 September 2016

Daniel Miller China Tour

Between 12th-24th September 2016, Professor Daniel Miller and two researchers on the Why We Post project, Tom McDonald and Xinyuan Wang, will give a series of talks about the findings of the project at nine top universities in HongKong, Guangzhou, Beijing, and Shanghai. This China tour also include the launch (13th September) of the two newly released open-access books: Social Media in Industrial China (Wang, 2016) and Social Media in Rural China (McDonald, 2016). If you can’t be with us in Hong Kong, do join our live-streamed launch and put your questions to the authors.

China was the only country in the Why We Post project with two research sites. One of the reasons for this was because China maintains a greater degree of separation and autonomy in their use of popular digital media when compared to the rest of the world, therefore a global comparative study of social media required close scrutiny of particularly Chinese forms of social media such as QQ, WeChat, and Weibo.

The project includes a considerable amount of material on China such as the two newly released open-access books by UCL Press; one of the five weeks of the Anthropology of Social Media e-course; and a series of films set in the Chinese fieldsites. All of our short films (more than 100) about the uses of social media from our nine field sites have Chinese subtitles, and our website and e-course are both available in Chinese. Bringing an anthropological understanding of Chinese social media in the context of a comparative study back to China is a big commitment the project’s ultimate goal of turning global research into free global education.

Despite there being Chinese universities that teach anthropology, they have tended to see anthropology as a discipline that deals mainly with minority populations. We believe that the more a population becomes modern and urban and indeed digital, the more we need anthropology. This is because most of life now happens in the private sphere. In a little village perhaps it’s easier to see what’s going on from a surface glance. In a modern city where everyone goes to their own private home after work it is much more difficult. So you need research that is not afraid to follow people into the places where they actually live, which may be inside their smartphones, their social media profiles, as well as inside their homes. Otherwise we will not understand the modern world at all. Asking people questions via superficial surveys is not enough. Anthropologists spend many months living with people in order to be sure they understand what is really going on.

We believe that digital technologies including social media may be more formative of life in China than in almost any other country. While China has great and honourable traditions, the development of what we think of as modern China is relatively recent and relatively fast, taking place at the exact same time that new digital technologies are becoming an integral part of people’s lives. So whether we’re talking about the infrastructure of new cities or the spread of inexpensive smartphones, digital technologies are ubiquitous to the new China, and this means it is particularly important to understand their use and their consequences from a deep and engaged anthropological approach.

We hope that this China tour will introduce digital anthropology as a research tool to the Chinese academy. It is also hoped that the debates and talks will help to formulate key questions for future study within Chinese anthropology. We hope that China will play a key role in these future studies commensurate with its importance as a modern population that is embracing every form of new digital technology, and hopefully also embracing anthropology as the best means for observing and understanding their consequences.

The table below contains details of the talks in this China tour. For further updated information (in Chinese) please see here: http://uclwhywepost.isitestar.vip

巡回演讲安排 Brief Schedule of the China Tour

Expanding beyond our project – kinship in the light of social media

By Daniel Miller, on 26 July 2016

The recent meeting of the European Association of Social Anthropologists in Milan was the first time we have engaged in a collaborative consideration of a topic linking our team’s research with that of others working in similar research areas. The chosen topic was kinship in the light of social media. From our own team, Elisa spoke about the use of social media for reconstituting tribal identity amongst Kurds, Tom spoke about how rural Chinese actually seek out strangers using social media, Xinyuan discussed the use of social media to re-orientate from kin to other forms of socialisation and Razvan discussed how people in South Italy re-constitute kin within wider relationships. My own paper was on the development of ‘fictive friendship’, i.e. how kinship is increasingly modelled upon friendship.

But for us the most interesting development was seeing our work in juxtaposition with the work of others. Gabriele de Seta of Academia Sinica Taiwan presented the aesthetics of visual posts by older Chinese users of social media and how these are strongly differentiated from those that had been established amongst younger users. Giovanna Bacciddu of Pontifica Universiad Catolica Chile, explored the use of social media to connect Chilean birth parents with their children who had been adopted in Italy. Gulay Taltekin Guzel and Alev Kuruoglu of Bilkent University Turkey, showed how religious Muslim newlyweds in Turkey establish a site to discuss the moral and other norms of married life. Finally, Roger Canals of the University of Barcelona looked at how kinship and religious ideals are interwoven in the aesthetic of social media representations of the cult of Maria Lionza in Venezuela.

Taken as a whole the session, which produced a very lively and engaged discussion, showed why this will always be a central topic within the anthropological study of social media. It is not simply that the family is one of the foundations for so much usage of social media, including new platforms such as WhatsApp. Nor even that social media is often important in itself for helping people create new relationships with kin which may include the repair of ruptures in the family thanks to migration, but it can also mean creating new distance from kin in favour of other forms of sociality. Above all it became evident that we cannot understand the development of social media itself, except through seeing it in part as a reflection and manifestation of wider changes in kinship relations and the rise of other relationships models such as the stranger or friendship. Fortunately, the study of kinship is perhaps the single best established tradition in anthropological scholarship and it seems a very productive means to re-engage this traditional scholarship with an entirely new medium.

 

Making a MOOC: Social Dynamics and Ecological Design

By Laura Haapio-Kirk, on 7 July 2016

Screen Shot 2016-07-07 at 09.57.01

Guest post by Sheba Mohammid, a fellow on the Why We Post project. Sheba is a PhD candidate at RMIT University in Digital Anthropology/ Media and Communications and was previously Coordinator of the National Knowledge Gateway of Trinidad and Tobago.

I recently had the opportunity to conduct an 18-month ethnographic study of digital media use and learning in Trinidad and Tobago. In the process of analysing the findings, the Why We Post Massive Open Online Course (MOOC) was also being designed. The Why We Post team at UCL had a genuine interest in making their research available to the widest possible audience in learner-centred ways. One of these approaches is the MOOC that is currently making its second run. The team also has a keen interest in improving the MOOC and also seeing where the MOOC fits in a menu of resources. MOOCs have been in mainstream discussion, garnering both praise and critique. As my research on out-of-school learning was wrapping up and the MOOC was being created, there was further opportunity for discussion on the challenges and opportunities in making an effective MOOC and what this could potentially mean. In following my participants, my research focused on a low-income community. Here I found learning being performed in complex and nuanced ways that resist simplistic pedagogization but still produce some probing questions for considering the multiple dimensions of MOOCS and how they fit into the ecosystemic learning practices I observed.

Participants interested in informal/non-formal learning in the community I studied practiced their knowledge creation, sharing and use in complex ecologies that incorporated multimodal resources, searching, finding and problem solving in online and offline contexts. The reality, though, is that they weren’t using MOOCs. Some were not aware of the courses available while others were not interested in signing up. This resistance was often blamed on time constraints but deeper discussion often revealed that there was a reluctance to take a course because of the pressure that they often associated with formal classes. This was often based on poor educational experience or attainment in their past formal schooling. These participants however did employ many strategies for learning in their day to day lives that often used video resources and interactions that were outside of a bounded course. This may, on one hand, lead to a debate between the virtues of xMOOCs and cMOOCs, but it also begs a deep consideration of where MOOCs fit in the ecosystemic approaches to learning that acknowledge that people traverse a variety of everyday terrains in their learning. Does the MOOC fit into a wider ecology of resources where people who want to view the videos separately, for instance, are free to do this while the people who want to take a structured course can sign up for it? Should the MOOC itself be resistant to being a replication of a classroom and start thinking of more fluid ways that encourage different approaches? For instance, my study participants often associated traditional education with a measure of shame-based learning where failure was very much maligned. The identity of the learner and his/her feelings of success were often tied to being able to demonstrate getting things “right” in very public ways.

In studying the social dynamics of informal learning among my participants, I observed that their practices involved deep negotiation of failure, experimentation and non-linear, iterative learning. A lot of normative discourse about the internet emphasises the potential of technology to promote collaboration. I found that the dynamics at play were more complex than this as people were also using the internet in their learning to navigate sociality in ways that allowed for privacy for their own experimentation. People who were learning crafting through YouTube videos often confessed that they had never saw themselves as creative nor felt comfortable in school settings unless they thought they were good at a particular subject. They were however willing to invest time in processes of trying, failing and experimenting using YouTube videos on their own. The internet was a resource that allowed them greater control of their privacy in learning. They were then able to negotiate when they would share their process for feedback within their communities. Collaboration is often emphasised as a key facet of learning in MOOCs. Does collaboration become forced, however, and a tyranny in itself that does not acknowledge the multifaceted ways that people learn through individual reflection, privacy, sharing and interaction?

The communities my participants were involved in often were not online or based on a shared subject interest but a mix of their everyday relationships. If the participants in Trinidad and Tobago were being measured on online participation such as uploading their own videos or comments, it would seem that they were not particularly active. When their learning practices were viewed in relation to the wide ecosystem of their everyday lives and the complex sociality therein, it became clear, however, that they were moving through a number of offline contexts sharing and constructing their knowledge. It was not only their competence in their expertise that affected their perceptions of performance. A dimension I saw as social confidence or confidence within and of their social contexts was as key a factor as subject content. These Trinis were navigating their learning, interactions based on feelings of social confidence as they were negotiating their social confidence itself.

MOOCs are often measured on collaboration and online participation. In considering the ecology of how learners practice informal learning, however, a series of questions can be posed:

  • How do we best conceptualise the MOOC as a resource and a space in a wider ecosystem of resources and spaces?
  • How do we factor for design that values the nuanced dynamics of an ecology of learning in which people have spaces for individual reflection and interaction?
  • How do we incorporate offline elements into MOOCs that leverage everyday communities and relationships?
  • How do we create spaces where people can build subject competence and social confidence?
  • How do we measure MOOC success on the intent of the people who are using it as a resource? Are completion rates the best measure or is utility to participants based on their criteria a better success factor?

MOOC architects, designers or users are still in the process of negotiating the answers to these themselves. But in starting with the participant’s perspectives and the complex dynamics of their practice, we are creating an agenda to improve learning in ecosystemic ways with MOOCs playing a role in this ecology.

Are you currently taking the Why We Post course on FutureLearn or have you previously taken other MOOCs? Where do you see the MOOC fitting in your wider learning? Was it a successful experience for you?

The end…not really!

By Laura Haapio-Kirk, on 4 April 2016

Learner locations on Why We Post: the Anthropology of Social Media

Learner locations on Why We Post: the Anthropology of Social Media

The first run of our free five-week e-course, We Why Post: the Anthropology of Social Media, has now come to an end on FutureLearn. We have been delighted by the extent of learners’ engagement with the course, and we thank everyone for sharing their experiences of social media from all over the world. As we have seen, an e-course itself can be a form of social media: a place where learners engage, discuss, and deepen their experience of learning. 

The course on FutureLearn might be over, but the learning does not stop here. You can access our course any time on UCLeXtend. And the best bit? It’s available there in the following languages: English, Chinese, Portuguese, Spanish, Tamil, Hindi, Italian, and Turkish.

If you were enrolled on the FutureLearn course but have not yet had an opportunity to complete it, don’t worry: the learning materials will remain accessible. If you missed the course this time, sign up for the next run starting 13th June 2016.

Podcast

We asked you if there was anything you would like to know more about, resulting in lots of brilliant questions. We have tried to answer as many as possible in this podcast featuring Daniel Miller, Xinyuan Wang, Shriram Venkatraman and… a cat. 

Go further

If you want to expand on knowledge gained on the course, take a look at our free open access books which contain deeper explorations of the topics and fieldsites that you have already encountered. Our book, How the World Changed Social Media, is an ideal place to begin, offering a comparative analysis summarising the results of the research.

The Why We Post series of 11 open access volumes, published by UCL Press.

You can also watch over 100 films from our fieldsites on our YouTube channel and learn more about our discoveries on our website.

Keep learning

If this course has inspired you to consider further academic study you might be interested in the MSc in Digital Anthropology at UCL which combines professional development and methods training with a solid grounding in anthropological theory and critical analysis.

We hope that you will continue to think critically about the rich tapestry of experiences that constitute social media and its impact, both in your own life and for others around the world.