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Talking to the BBC about social media in China

By Tom McDonald, on 14 March 2017

Earlier this month, I was very fortunate to be interviewed by the BBC on my research onto the use of technology in China. The article that was published as a result of the interview is a good example of ‘public anthropology’, showing how the discipline’s research can made relevant to a wider audience.

This commitment to engaging with the public through anthropology is something that is also mirrored in two books that I published last year: Social Media in Rural China and How the World Changed Social Media (the latter is co-authored with the rest of the Why We Post team). Both of these volumes tried to respond to the immense interest in social media from the general public, by writing in an accessible and open style. We chose to keep all citations and the discussion of wider academic issues to endnotes. Many readers seem to have enjoyed this style of easy-to-understand writing.

Photo: Gillian Bolsover

Photo: Gillian Bolsover

A central aim of the book Social Media in Rural China was to try and help non-Chinese audiences, who have limited experience of Chinese social media and find it hard to imagine what they are like, to understand the nature of these platforms and the kind of social effects they are bringing to a small rural community in China.

Given this, it’s also been surprising to see how the book has been received in Hong Kong and Mainland China. I’ve gained a lot from discussing sections of the book with undergraduate and postgraduate students—most of whom are Chinese—in my Local Cultures, Global Markets and New Media and Digital Culture courses. Readers are often interested to understand a “foreigner’s” reflections on contemporary rural China.

Photo: Gillian Bolsover

Photo: Gillian Bolsover

This feedback will be particularly useful as I put together articles for academic journals over the coming months. In this way, I am extremely fortunate to have the opportunity to balance two quite different forms of writing: academic writing aimed at fellow researchers in universities, and a more accessible writing for a general public which can also inspire articles such as the one that appeared on the BBC.

From Facebook to ‘fakebook’ – who controls the information on social media?

By Xin Yuan Wang, on 24 November 2016

A young Chinese factory worker reading on his smartphone

A young Chinese factory worker reading on his smartphone.

Mark Zuckerberg finally said that Facebook plans to have a more effective control of misinformation, which is a sharp reversal in tone from the comment he made immediately after the US election that the “the idea that fake news on Facebook…influenced the election in any way is a pretty crazy idea.” The fake news that circulated widely on Facebook is believed to have influenced the US election. It is reported that some fake news was created by teenagers in Macedonia who cashed in by catering fake news to demand, and many more were posted by ‘alt-right’ people who cooked up stories on platforms such as 8chan, 4chan, and social media.

The story of how fake news circulated on Facebook reminds me of what I have witnessed about the information consumption on social media among Chinese factory workers during my 15 months of field work in a small factory town in southeast China. Certainly, in many ways the two cases are incomparable, whereas the pattern of information dissemination seems to bear certain similarities.

For Chinese factory workers whose average education level is below middle school (most of them dropped out of school before the age of 17), social media has become the most important, if not the only, information resource. Therefore, social media actually plays an extremely important role in those less-educated people’s communication and (informal) education. What are the consequences of people being dependent on social media as their major information resource? Well, first of all, there will be a higher chance that the information people get will become unbalanced. For people who simultaneously consume news from other traditional media with ‘gatekeepers’, such as TV, newspapers, and magazines, social media is only one of the tools to get news.  Therefore, even if there are fake news stories on social media, the reliability of that news will be constantly tested in a more rounded information environment and any possible hazard of fake news will be diluted in a more balanced ‘informational ecology’ – just like natural purification. However, if social media has become the only or the major information resource, the risk of fake news can be amplified. Generally speaking, the higher education people receive, the lower the chance that social media will become their only or major information resource.

To add another layer to the problem. Unlike traditional media where information is distributed in a relatively neutral way, information on social media is not only filtered by customised algorithms based on users’ personal information, but is also filtered by people’s personal social network online – that is to say, each social media contact is a potential news agent who feeds you news on a daily basis. To give an example, as written in the book Social Media in Industrial China based on my research, a comparison of the shared postings on 145 social media profiles of factory workers and 55 profiles of middle-class Chinese in Shanghai shows that there is almost no information flow between two different social groups. Over a period of four months only one out of 6,000 articles (0.03 per cent) was found to have been shared in both groups, though 5.1 per cent of articles were shared within the factory workers group and 1.6 per cent within the Shanghai group. In the case of factory workers, the possibility of the same information being shared within the social group with similar social-economic status is 170 times higher than the possibility of it being shared across groups with different socio-economic statuses.

Also, the amount of fake news I encountered on factory workers’ social media profiles was much more than that on the  profiles of middle-class Chinese. Most of the fake news were sensational and dramatic stories about conspiracy, romance, or crime. Even though a few factory workers commented that they could imagine that there were certain ‘untruth’ elements in those news items, most people who shared the news believed the news was based on true stories and those who were not 100% sure certainly enjoyed the reading – as a kind of entertainment. “I would say there must be some truth in it (fake news) otherwise there won’t be so many people sharing it, right? Well, at least I feel for the story, that matters,” a 25-year-old male factory worker told me.

So while there is now the debate about how a social media company can take responsibility to control fake news on social media, for all intents and purposes one also has to acknowledge that in many cases, the most powerful information control comes from people’s sociality – on social media there is a certain truism: ‘who you know may decide what you know’. Among like-minded friends, on social media one receives news that is in most cases only confirming the beliefs shared by the social group one belongs to.

Anything but selfies

By Daniel Miller, on 30 March 2016

different genres of selfies

In every respect we are delighted with the launch of our project. We now engage in daily interaction with thirteen thousand students registered on our FutureLearn course, plus 2,100 on the translated versions on UCL eXtend. The 9,500 downloads of our books is a real boost for Open Access.

But there has been one element that I found rather irritating. Here is a project that dealt with tensions on the Syrian-Turkish border, 250 million Chinese factory workers, the nature of Englishness, transformations in human communication, politics, gender, and education. Yet almost every single media enquiry, and we are happy that there were so many, seemed to focus upon the selfie and almost inevitably mentioned a specific kind of selfie taken in Chile of people’s feet. Which is why, given the choice, I would love to answer questions about our project on any topic under the sun – other than bloody selfies.

But as an anthropologist I have to transcend any personal feelings and always ask ‘why?’. My explanation is going to be as benign as I can make it – what I would like to believe to be the case – though certainly it may be otherwise. My supposition is that the selfie is iconic of social media because it speaks to the single dominant story we want to tell ourselves and which, by creating anxiety, also sells newspapers. We tend to argue that social media is the latest stage in an inevitable journey from the kind of intense kinship-based sociality studied by anthropologists to the fragmented narcissistic individualists studied as a kind of modern pathology by sociologists and psychologists. So the media and others find it strange that it is anthropologists, the group who are supposed to represent the other end of this story – kinship and tribes – who are talking about the selfie. Perhaps this represents a kind of profound disconnect.

It may then follow that the best way anthropology can be presented as a repudiation of this simple story is by noting that as anthropologists we have refused to regard the selfie as this icon of the fall of humanity from the graces of proper and intense sociality. A photo of unpretentious feet is the opposite of the self-absorbed look-at-me selfie of the face. If this explanation is correct it would be parallel to my early blog post about the ‘no-make-up selfie’ where adults in my fieldsite only started posting selfies when they found a cancer charity-based model which seemed to repudiate the association between the selfie and supposed teenage self-centeredness.

We do indeed repudiate the simple story of a decline in humanity and indeed we try and show why even these teenagers are more complex, mature and social than this story implied. If this is the case then I should be happy that the media has made our point so succinctly. Hopefully once that point has burst the selfie boil, this then clears the way for the media and others to focus on the way we tell a hugely different story of highly socialised and diverse social media that has important consequences for almost every other aspect of our lives. For example, the way we use our analysis to critique the very concept of ‘superficiality’ which is the premise of much of this discussion of the selfie. Perhaps now we can argue that in most respects social media takes society in the opposite direction: more social, less individual, closer to the way society is represented by anthropology and less close to the pathologies of the individual studied in psychology. At least that is the story I hope we will eventually be allowed to tell.

Why We Post is “the biggest, most ambitious project of its sort”, says The Economist

By Laura Haapio-Kirk, on 14 March 2016

How the world changed social media

Since our launch on the 29th February, the first three open access books in the Why We Post series have been downloaded over 6,000 times! 6,000 downloads in just two weeks makes for a very happy team. The entire series of 11 volumes will continue to be released by UCL Press over the coming year, so keep your eyes peeled.

News has spread far and wide of our project and its ambitious public dissemination strategy comprising not only of our books, but a free e-course and a website with films and stories from our nine fieldsites. In the past two weeks we’ve enjoyed global media coverage and have been thrilled with the response from learners on our course who come from all over the world.

Press round-up (29/02/2016 – 14/03/2016):

 

The medium is the messengers

 

English:

The Economist (05/03/2016  print and online): The Medium is the Messengers: A global study reveals how people fit social media into their lives

“These fly-on-the-wall perspectives refute much received wisdom… ‘Why We Post’ thus challenges the idea that the adoption of social media follows a single and predictable trajectory.”

The Economist – (02/03/2016  online): Babbage Podcast: From headers to footies (from 06:33)

“(Why We Post is) the biggest, most ambitious project of its sort.”

BBC World Service – (29/02/2016 radio): World Business Report (from 4:13)

BBC Click (02/03/2016 radio): What is the Point of Posting on Social Media 

“… a global snapshot of our relationship with the social media… This is a nuanced picture of a world coming to terms with a rapidly evolving way of connecting, or even disconnecting, with something unexpected pretty much everywhere the researchers looked.”

“What’s really heartening about this study and the research is you see people taking the technology seriously, looking at the things it makes possible, the things that it interferes with, the new forms of social exchange that become feasible when you have smart phones and internet and social networks, actually looking at how it affects us as people. It’s really vital that this work continues… It’s a sense of a discipline emerging, or rather that the discipline of anthropology is properly embracing social media as an important part of human society… What they’re doing is identifying core principles, like the fact that social media can help create privacy. It’s a really important insight and that’s not going to change, even if it’s no longer Facebook, it’s something new.” – Bill Thompson, BBC Technology writer

CBBC Newsround (29/03/2016 TV): Two mentions of ‘footies’ on the morning and afternoon programmes.

BBC World Service – (29/02/2016 radio): World Update (from 8:51)

BBC Radio 4  (29/02/2016 radio): Today Programme (from 2:54:32)

Spanish:

BBC Mundo (05/03/2016 online): De “Footies” en Chile a “uglies” en Inglaterra, cómo el mundo cambió las redes

BBC Mundo (09/03/2016 online): La artista argentina de Instagram que engañó a miles de personas

Portuguese:

O Globo (07/03/2016 online and print): Pesquisa mostra diversidade do uso das redes sociais pelo mundo

 

Learners on our course come from all over the world.

Learners on our course come from all over the world.

 

And here are selected comments from learners on our course:

“Thank you for this course. Although I am a journalist and social media user I now have an understanding of the cross-cultural realities of social media… how it is used differently across different cultures.”

“Fantastic course. This has been a great introduction and it seems like it’s almost limitless as to where one could further go from here in these studies.”

“Really enjoyed the course. I found it extremely interesting with edifying discussions! I hope social media evolves into something truly radical rather than merely, ‘a look at me peep show for the digitally besotted’ (John Pilger)”.

The course has just entered its third week, and it’s not too late to sign up! Join the course in English on FutureLearn and in Portuguese, Tamil, Hindi, Spanish, Chinese, Turkish, and Italian on UCLeXtend.