X Close

Anthropology of Smartphones and Smart Ageing Blog

Home

Anthropology of Smartphones and Smart Ageing

Menu

Archive for the 'Brazil' Category

A Walk for Humanity

Marilia Duque E S30 April 2021

Mike out for a walk in São Paulo

São Paulo is a city where work organises time and sociability. We are known as people who are always in a hurry and the city is a place where asking “How are you?” is usually met with people discussing what they are currently doing in their work and career. All of this has been challenged by the COVID-19 pandemic and the social distancing restrictions that were put in place to contain it, which have changed how people work and live. It doesn’t matter if these restrictions have been ineffective, a consequence of the political disputes in the country and the irresponsible actions taken by the federal government. Covid-19 was viewed as a ‘little flu’ when it first broke out[1], opportunities to buy vaccines were neglected[2] and the country now lives in a state of having to choose between saving jobs (‘the economy must come first’)[3] and saving lives, as Brazilians have not had the opportunity to benefit from a national plan that guarantees both. The result is that the number of deaths caused by COVID-19 in 2021 alone has already surpassed the total amount of deaths between March and December 2020. A special commission was created to investigate the actions taken by the executive power under the Bolsonaro leadership[4].

This post is not about the macroeconomic or political perspective of this crisis. It is about the micro-perspective of everyday life during the pandemic in a middle-class neighborhood in São Paulo where I live. It is also written from the privileged perspective of someone who can afford to work from home. It is about my observations of how people’s behaviour has changed when it comes to time and openness in my local area. Between May to July 2020, the number of divorces in Brazil increased by 54%[5]. I am among those counted in this percentage. Living alone with my 17-year-old son, far from our relatives and isolated from our friends, we decided we should have a dog. And so Mike came into our lives. My son says that Mike is his ‘antidepressant’. What I found out is that he is not alone.

I take Mike for a walk twice a day and I try to combine these walks with quick stops in the local supermarket when I have to buy food or any other supplies. Similarly to me, walking the dog has become an opportunity for many of my neighbours to meet and talk to other people face to face. In the past, when two dogs inevitably stopped to smell each other, their owners were more likely to pull their leash and move on. This has changed. With the excuse that the dogs are ‘getting to know’ each other, owners now allow themselves to stop and talk.

That was how I got to know a young couple who moved to São Paulo one month before the pandemic started. He told me about his challenges as a teacher who had to learn how to teach online overnight. He also told me about how his wife ended up working in a hospital, even though she is trained as a dentist. Another older woman told me the history of her dog, a pet that originally belonged to her daughter, and how she had to take over the dog when her daughter got married. She is now thankful that she has her dog for company. Another man I spoke to found out that I was named after a small city in Brazil that is close to the city he was born in. Since then, every time we meet, even though his dog doesn’t like mine that much, he tells me about the particularities of his city and how he ended up in São Paulo.

These conversations are not restricted to dog owners. Each dog can become an opportunity for someone to stop and talk while petting the dog. Sometimes, they just really want to talk, like the woman I met who took her smartphone out to show me her daughter’s dog and talk about her family. At the time, I thought about warning her that it was not safe to take her smartphone out on the street and show it to someone she had never seen before, but I couldn’t ruin her happiness with security issues. So, I let her talk and show me some pictures and videos.

However, sometimes, people really just want to pet the dog, they want to give and to receive some affection. My son is responsible for taking Mike for a walk early in the morning before he starts his online classes at school. He has had to start waking up 10 minutes earlier so he could allow for people who want to stop and show their affection for Mike on his way. One woman explained this phenomenon to me: ‘It is dog therapy’, she said. She then explained in detail the hygiene-related habits she has adopted since her mother, who has an underlying condition, moved to her house at the beginning of the pandemic. Her dog is also great company for her mother, so she does everything she can to minimise the risks of COVID-19 transmission.

We both agreed that people are feeling lonely and the dogs provide time to pause and reflect, reminding us that among everything else, there is love and humanity. The conversation also reminded me of a young man I had met the day before. While he was on his knees petting Mike, he told me he was alone and that he was considering getting a dog. He was interested to know whether a dog like Mike could live well in a very small flat.

Like in the US[6] or Australia[7], the desire for some company has resulted in a wave of pet adoptions at the beginning of the pandemic in Brazil. One year after the ‘pandemic puppies’, as the phenomenon was known worldwide, a report conducted by dog-sitter provider Rover.com among Americans[8] showed that those who had welcomed a ‘pandemic pet’ did it for emotional support and happiness (41%) or because they needed something positive in their life (39%). 93% said it improved their mental and or physical wellbeing. The report also showed that 54% of owners adjusted their budgets or reduced expenses in order to keep their pets and 90% are still completely happy with the decision they made almost a year ago[9].

The reality in Brazil is quite different. In 2020, 13.4 million Brazilians were unemployed[10]. In comparison to 2019, informal work has decreased by 2.4%, while formal work in the private sector has gone down by 7.8%. Self-employment has gone down by 6.2% and the number of people who stopped looking for a job has gone up by 16.1%. The negative economic outlook and its impact on people’s household budgets is associated with a 70% increase in cases of pet abandonment during the pandemic in the country[11]. Some people had to leave their own houses to live with a relative and couldn’t take their pets with them[12]. In addition to this, there are two other factors that have contributed to pet abandonment during the pandemic in Brazil.

In the beginning, there was misinformation and misguided fears with regards to pets infecting humans[13], which were also reported in China by TIME magazine[14]. Now, as the pandemic remains out of control in Brazil, having reached 390.000 deaths[15] while I was writing this text, the many cases of pets being abandoned also reflect the sad fatality of many owners’ deaths[16]. Other than the economic crisis affecting the country, but often working in combination with it, that is the main reason that people are increasingly deciding to leave behind the pets of their relatives who passed away[17].

Just when I was just struggling to find a way to end this text on a hopeful note, I realise it is time for me to take Mike for a walk. I will enjoy every encounter he brings my way. I will keep listening to what people have to say. I will let them pet my dog for as long as they want. It’s true that, like everybody else, I don’t have the power to change the ‘macro’ reality of the situation, but I can contribute to my ‘micro’ reality. I can turn every walk into a walk for humanity.

 

Footnotes

[1] https://edition.cnn.com/2020/05/23/americas/brazil-coronavirus-hospitals-intl/index.html

[2] https://www.nytimes.com/2021/01/18/world/americas/brazil-covid-variants-vaccinations.html

[3] https://www.nature.com/articles/s41581-020-0327-0

[4] https://www.canalmeio.com.br/edicoes/2021/04/26/covid-19-matou-mais-em-4-meses-que-em-2020-inteiro/

[5] Between May and July 2020, the number of divorces in Brazil went from 4.641 to 7.213: https://epoca.globo.com/brasil/divorcios-crescem-54-no-brasil-apos-queda-abrupta-no-inicio-da-pandemia-24635513

[6] Dog adoptions and sales in US: https://www.washingtonpost.com/nation/2020/08/12/adoptions-dogs-coronavirus/

[7] https://www.theguardian.com/world/2020/aug/16/dog-gone-eescue-pet-shelters-emptied-by-surge-in-demand-during-pandemic

[8] https://people.com/pets/pet-adoption-statistic-year-into-coronavirus-pandemic/

[9] https://www.rover.com/blog/pandemic-pet-adoption-boom/?irgwc=1&utm_term=10078&utm_source=impact&utm_medium=affiliate&utm_campaign=384088798&utm_content=2JSQAdWFyxyLR970JSywsQuwUkB0a%3AQn7zsuTA0

[10] https://economia.uol.com.br/empregos-e-carreiras/noticias/redacao/2021/02/26/desemprego—pnad-continua—dezembro-2020.htm

[11] https://www1.folha.uol.com.br/cotidiano/2021/02/apos-onda-de-adocoes-abandono-de-animais-domesticos-dispara-70-na-pandemia.shtml

[12] https://www.bbc.com/portuguese/brasil-53594179

[13] https://www.bbc.com/portuguese/brasil-53594179

[14] https://time.com/5793363/china-coronavirus-covid19-abandoned-pets-wuhan/

[15] https://especiais.g1.globo.com/bemestar/coronavirus/estados-brasil-mortes-casos-media-movel/

[16] Economic constrains and owner’s death or hospitalization also reflect in pet abandonment in UK: https://www.glasgowlive.co.uk/news/glasgow-news/charity-warns-thousands-dogs-risk-18666922

[17] https://www.bbc.com/portuguese/brasil-53594179

Learning how to do a “gambiarra” on WhatsApp: the power of improvisation

Marilia Duque E S19 November 2020

(@Jornal do Sudoeste: http://www.jornaldosudoeste.com.br/noticia.php?codigo=105255)

In Portuguese, the term “gambiarra” is used to describe someone fraudulently tapping into the electricity supply. In everyday life, the word also refers to an improvised solution that was achieved with limited resources. In that sense, “gambiarra” is an exercise of creativity. I have previously talked about my experience teaching old adults in a WhatsApp course aimed at the third age in Sao Paulo, where I conducted my fieldwork. In this post, I will address how I taught them to do a “gambiarra” on WhatsApp. My goal was to turn WhatsApp into a diary that could help them in their daily tasks, from shopping to managing their intake of medication. This idea came from my observation that students usually bring pen and paper in order to take notes and systematise what they learned. Their notes were basically step-by-step lists that conveyed the information they received that day in the more linear way of thinking they were more familiar with. Moreover, writing things down was also a strategy they used in order to remember what they learned.  During the course, I noticed that they used this strategy not only for the WhatsApp classes but also to help them to remember what they have to do, where they have to go and how to get there.

I could have taught them to use an app designed for that purpose, such as Note or even Calendar. However, among these students and among my research participants in general, WhatsApp is the app they feel most comfortable with, as this is where their conversations with family and friends take place. Therefore, the choice to build a diary on WhatsApp would avoid any constraint related to the adoption of a new app. In other words, the diary on WhatsApp would be ready-to-use, as my students were already basic Whatsapp users. Whatsapp doesn’t have a diary functionality, so we then started our “gambiarra”. The idea was that each student would add their own contact on WhatsApp, so they could start a conversation with themselves (which would be enhanced by features like audio messages and photos). There are two ways to do this and no guarantee as to whether which of them will work, as it depends on the device students have. The first way to do this is to add yourself as a contact by saving your own phone number under ‘Contacts’ and then search for the name you have given to this contact and to start a conversation with yourself. When this option fails, you can ask someone to share your contact with you on a conversation or on a group on WhatsApp you have access to. You will then have the option to click on “message” and you will be able to start a conversation with yourself.

Option 1 (left) and Option 2 (right): starting a conversation ‘with yourself’.

I also gave students a bonus. After the “gambiarra” was done, I taught them to “pin” this chat on the top of the WhatsApp conversations list, so they could easily access their diaries.

The diaries on WhatsApp could help them in multiple ways. They could create their shopping list directly on the app. They could do so by typing the items, they could use the audio to record them and they could also take a picture of the list they had on paper.

Examples of a shopping list on WhatsApp Diary: text message, audio message or picture

Taking pictures is a powerful resource for registering, organising and accessing information they come across during their daily routines. Like any of us, older people may also use the WhatsApp camera to record a particular street name they want to remember for later reference, the bus they intend to take or the useful phone number they might want to use later to have pizza or even medication delivered.

WhatsApp Diary used to remember a street name or a location.

WhatsApp Diary used to register information about public transport.

WhatsApp Diary used to take note of a useful telephone number.

Keeping diaries on WhatsApp can also be used for self-care. Older people can type or use voice messages to register a particular symptom or event they want to report to their doctors, like a day when they felt dizzy, for example. WhatsApp can help them make a note of these events, plus the app automatically registers the date and time when the event was reported.

This functionality can also help older people manage their medicine intake. My mother’s case is one example of how this works. She is in her late sixties and has to take a pill to manage a chronic condition every day, as soon as she wakes up. This allows her to then start her day. The problem was that sometimes, she was not sure whether she had already taken the pill or not. Together, we decided to do a “gambiarra” on her WhatsApp, so she could have her own diary to manage her pills. Since then, as soon as she takes her pill, she sends a message to herself. The message (“okay”) is registered there on her WhatsApp diary together with information about the time and date, which she can access anytime she is not sure whether she has taken her pills that day.

In that sense, the use of WhatsApp for health purposes can itself be seen as a “gambiarra”. WhatsApp was not designed for health purposes, but its functionalities can be used to deliver and improve care. This requires improvisation and creativity, but also a pinch of empathy. Especially among older people, exploring the apps they are already comfortable with can save them time and effort in adopting new technology.

WhatsApp can actually be a time-saving and low-cost tool whatever the target audience and objective is. That is why the use of WhatsApp for health can become more than a “gambiarra”, that is spontaneously adopted due to a constraint on resources. Indeed, as I observed in the Brazilian health landscape, there is a shift in Whatsapp use from informality to formality, as it is also used by doctors, clinics, hospitals and health insurance plans as their institutional channel to communicate with patients. You can read more about these examples in my book “Learning with Whatsapp: Best Practices for Health”, where I describe different uses of WhatsApp for Health based on what I observed during my ethnography in São Paulo. You can find out more about the book here, and download it free here.