Photo by Gabriela Nicolescu

There are two local newspapers and a regional one in the Italian town where I am conducting fieldwork. They appear once a week before the weekend and are distributed freely in the main hot spots of the town, like cafés and retail units. The biggest one is published in a few thousand copies, a significant number when one considers  the town’s population is almost 20,000. Its editorial line is strongly on the social side, so that more popular themes like politics are not discussed. While the main editorial team is composed by a few men who work pro-bono for the publication, anybody in the local community can contribute as author. The editors encourage this kind of public involvement through a series of initiatives such as local writing contests or symbolic prizes offered to prestigious Italian journalists. Last year around one hundred people from the local community wrote at least one article for the journal, out of which more than a dozen were considered constant contributors.

The impact of this journal on the social life of the town is amazing. Almost every adult who enjoys reading newspapers reads carefully at least the main column on the front page which represents the subject of the week. This could be then debated over a few weeks in different public spaces, in the subsequent numbers of the journal, or in various other local media, such as Facebook. People usually trust the information in the journal much more than the news coming from more distant sources such as national journals or the RAI. It seems to represent a sort of undeniable proof for the different social issues within the local community.

I will not discuss here the intellectual and cultural issues that are at stake with this journal as neither my research is interested in these sorts of disputes. Rather, I am interested in how  the local population relates to this particular media and how different this relationship is when the same content is made available on Facebook. There is a whole discussion on the role of social media in the current Italian society, see, for example, the way the political movement MoVimento 5 Stelle (Movement 5 Stars) has constructed much of its political success on the massive popular mobilisation through the internet and social media. However, I will limit this posting to a few considerations on how people in the small town relate to the news on Facebook.

If teenagers and some young people could easily have 800-1,200 Facebook friends, most of the adult population have somewhere between a few tens and 200. The only adults who reach the teenagers’ numbers of online connections are particular public actors such as artists, social activists, entrepreneurs, or people involved in different ways in media. Their Facebook profile is almost the same: they post on different social issues or share joking posts and let their online connections  comment or disseminate this information. As these actors recognise that their audience is very eclectic, which also implies they do not necessarily share the same the political or social views, they usually prefer to not moderate these conversations. Their most common explanation is they do not afford to loose connections or their interventions are less important than the initial postings. At the same time, if some people enjoy participating to the online debates, most of the audience does not. They rather prefer to discuss the different issues offline, within the family, or in particular circles of friends. It is here where Facebook seems to act like a newspaper. Like journals wait for clients in an empty caffe, Facebook pages wait for people to access them when they don’t have anything else to do.

However, the type of information individuals gather from the two sources are very different. If in the local newspaper people are interested in the public news, in Facebook users tend to look for the private persons who are interested in news. To wait for public news on Facebook is nonsense. This might be interesting for different activists or entrepreneurs, but most of the people seem to spend huge amounts of time online just trying to find the information that is most private and available in a relatively public environment. The reasons could be pure friendship or curiosity. What is important is that most of the time in the private world of Facebook, news is unimportant if it do not serve to better understand your peers.

Photo by Camille Rose (Creative Commons)

Online Social networking use by businesses is already quite well established. With newer avenues, business expansion and marketing ideas to a ready audience of other net-workers happens effortlessly, even for cash strapped small scale businesses. Entrepreneurs and social entrepreneurs are finding avenues to market and spread the word about their ventures, and create brand value at almost no cost by using social network or media websites. The social network, fan and follower base that these entrepreneurs end up building for their local businesses through globalised internet tools is inspiring.

For example, a local kiosk chain in India, which serves wraps for people to eat was at some point of time known more from its Facebook page than through other means. In fact, the owner of this chain uses Facebook and other social networking sites as his main marketing and branding tool. A strategy adopted by such new food chain entrepreneurs with limited budget in India is to get a few well known newspapers or magazines carry an article about them in the Lifestyle section. They make sure to mention their brand’s Facebook or Twitter page in such articles and end up getting a considerable number of fans or followers online. How much of this converts to business is an aspect to consider, but, the mission of creating a brand value at almost no cost is accomplished.

The use of social network as a knowledge network by entrepreneurs and social entrepreneurs is yet another area of interest. With existence of several interest groups and knowledge sharing groups or networks, it is well known that these social networks have gone on to help several of its members by bringing together strangers separated by physical distances onto a common platform. Entrepreneurs and Social Entrepreneurs have found this platform an extremely viable medium through which knowledge of business processes, technicalities, laws, organisation culture and so on can be shared extensively in a cost effective manner.