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Global Social Media Impact Study


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‘Work-bound’ people and digital travel

By Xin Yuan Wang, on 4 December 2013


(Photo by Xin Yuan Wang)

One of the research foci of our project is the usage of social media among disabled, house-bound people. As the profile of Dr. Karamath in Tales from Facebook (Miller 2011), and the story of Amanda Baggs in Digital Anthropology (Ginsburg 2013) suggest, social media, or internet in a broader context, allow disabled people a ‘bigger’ life. For example, allowing people to express themselves better, to communicate with friends more conveniently, and even a gain a ‘second life’. Even though I have encountered people who have disabled relatives in their  rural hometowns and heard people talking about disability caused by factory work, so far in my fieldsite I have only met one person who has a slight problem in his left leg.  I found that it is difficult to find similar examples of appropriation of digital technology among disabled persons at my field site given that most residents live here for the purpose of working.

However, from time to time I witnessed another kind of ‘bound’ situation which is not caused by physical disability among my ‘working class’ informants. I called it ‘work-bound’. WDG, is a local grocery shop keeper in his early 40s. His shop opens from 6:30 am to 10:30pm (16 hours), seven days a week. He cooks in the shop, has three meals in the shop and even sleep in the shop since otherwise thieves will visit during the night. He and his family (his parents, his wife and two children) virtually live in the shop 365 days per year. Even though the rent for his shop is not very expensive (around 2000 pounds per year), he still can’t afford to close the shop for a whole day, so it is open every day of the year. He told me that for 4 years, he only closed the shop once since he needed to send his mother to hospital on that day.  WDG is not alone; most shop keepers at my field site see ‘closing shop for holiday’ as a total waste of time and money. WDG is always busy at his shop. People come to post parcels, top-up mobile phone or game points, and buy food and drinks throughout the day. For the purpose of doing business, three years ago WDG installed a desk computer at his shop. Thus, he spends most of everyday sitting in front of his computer. It is curious to note that besides pages for mobile phone and digital game top-up, another ‘always open’ webpage is Google Earth, where he checks different places in the world from time to time. One day, knowing that I study in London, WDG skillfully googled the London map and asked me to show him where I lived in London. He also asked me to show him around UCL campus, and the British museum nearby. The whole family crowded in front of the computer screen to see the Google map of London, or to use their words, to ‘visit’ London. I was just amazed and moved at people’s pure joy that came from the virtual tour of London in their 12 square meter shop which they were confined to 365 days per year, 24 hours per day.

Compared with small shop keepers, factory workers have relatively longer ‘off-work’ time. People who work in factories have two days holiday per month. However one cannot take two consecutive days, which means that most of them can’t afford a holiday longer than one day. This month I was invited to join a group of my factory friends’ trip to a nearby sightseeing place. From the field site to that place, high speed train takes four hours for one-way, however ordinary train takes almost 9 hours. Nevertheless, the high speed train ticket costs around 20 pounds more than the ordinary one, so my friends decided to take the slow train without thinking twice. Therefore, they will spend almost 18 hours in transit, and less than 12 hours at the sightseeing attraction. On Saturday, they managed to leave a half day earlier to catch the afternoon train. On the train out, they played cards for almost 9 hours – everyone was so excited about the card playing, even though when they arrived at midnight, everybody was exhausted. The worst thing was in order to save money, they booked a very cheap guest house in a night club district near the train station, and there were stereos blasting in the district until 4 o’clock in the morning. Even though everybody managed to get up at 7 am, no one had enough energy to do any sightseeing for the rest of the day. After cans of redbull, we managed to finish the main sightseeing place in the morning, but after lunch, none were willing to move anymore. Thus, we wisely did a couple of things to kill the rest of our 5 hours in that city – sitting at KFC, staring at our smartphones, uploading photos to QQ and Wechat, and some even played the Wechat online game “tian tian ku pao” while others slept with their heads resting on the table. The communication between people at the site was very limited, it seemed that everybody felt too tired to talk with each other. Finally, one remarked, “I have never felt playing QQ and Wechat was a blessing as much as today!”  it was a joke which made people laugh. However the fact that my friends came all the way to a sightseeing place to spend a whole uninterrupted afternoon with their smartphones was not a joke at all. Life moved on after the one-day trip, my friends arrived at 6:30 the next morning and had to go straight to work at 7:30am. I checked all of their social media profiles and found that none of them mentioned how tiring the trip really was. Instead, they used beautiful and delightful words to describe how happy they were and how interesting the place was. I felt like going to the place by merely looking at the warm smiles on the beautiful photos, failing to realize that the place we went to together was actually the same place they talked about on their social media profiles.

The two ‘trips’ which both took place in November made me to think about the connection and question what digital media means to people in these two trips? It seemed that on the one hand, digital media allows people to experience the world in a way that will never happen without the technology otherwise; on the other hand, digital media have become such a significant and overwhelming part of people’s lives to the degree that people somehow need to reconstruct their offline world through the online world. The digital not only in certain degree freed people from their ‘work-bound’ offline life, but also significantly powered them to construct a much more interesting image of their offline life via social media. Furthermore, I can’t help but wonder what will happen if one day my shop keeper friend WDG finally has the chance to go and visit London, what he will do during his stay in London? Will he still spend a decent time on Google earth or his QQ profile every day given the ‘window’ offered by Google earth has long been the only familiar and unfailing way for him to see the world?


Ginsburg, Faye 2013 “Disability in the Digital Age”, in Digital Anthropology 2013. Heather A. Horst & Daniel Miller (ed.) London: Berg.

Miller, Daniel 2011. Tales from Facebook. Cambridge: Polity Press.

12 Responses to “‘Work-bound’ people and digital travel”

  • 1
    profepoppins wrote on 4 December 2013:

    In China, sometimes #digitaltravel is the only way to see the world for #workbound people #digitalanthropology http://t.co/O1mE7gi7g1

  • 2
    Nell Haynes wrote on 4 December 2013:

    I really like this concept of ‘work-bound’ and I am seeing similar things with Northern Chileans who work in the copper mines. They spend 7 days at the mines (then 7 off) and I notice in their time while staying at the mine they use social media much more frequently than when they are at home with their families. It seems like these work-bound people are finding their own form of digital escape. Thanks for helping me think about this!

  • 3
    Nuala Green wrote on 4 December 2013:

    Nuala Green liked this on Facebook.

  • 4
    amberwanguk wrote on 4 December 2013:

    NOV blog post

  • 5
    WWNAnthro wrote on 4 December 2013:

    RT @profepoppins: In China, sometimes #digitaltravel is the only way to see the world for #workbound people #digitalanthropology http://t.c…

  • 6
    barrywellman wrote on 5 December 2013:

    RT @amberwanguk: NOV blog post

  • 7
    JohnPostill wrote on 6 December 2013:

    Great post. Sometimes people will ‘travel’ (should that be in inverted commas?) via their computer screens to find other people, like the amazing story about the 28-year old Chinese man who was abducted from his village at the age of 5 and eventually (with help from online volunteers) managed to track it down thanks to Google. See http://www.bbc.co.uk/news/magazine-24526210

  • 8
    JohnPostill wrote on 6 December 2013:

    Great post. Sometimes people will ‘travel’ (should that be in inverted com… http://t.co/k0LSiiix5B

  • 9
    _Arlon wrote on 6 December 2013:

    Work bound people and digital travel http://t.co/2J40Z7iZxA via @JohnPostill

  • 10
    Glooscap_ wrote on 6 December 2013:

    Work bound people and digital travel http://t.co/AVdjWPdK3a via @AnthropolisCult

  • 11
    hahhh wrote on 6 December 2013:

    RT @JohnPostill: Great post. Sometimes people will ‘travel’ (should that be in inverted com… http://t.co/k0LSiiix5B

  • 12
    krisdu wrote on 2 January 2014:

    The trip with your factory friends reminded me of this story about “scarcity” that I heard today on NPR. http://www.npr.org/2014/01/02/259082836/how-scarcity-mentaly-affects-our-thinking-behavior