In the 20 July 2017 edition of The Week@UCL, we shared what we had heard so far on the TOPS programme. This included feedback from 1,700 colleagues on the key issues you face and your ideas for improving professional services.

Throughout the autumn term, we will continue talking and listening to you all – professional services colleagues, academics and students – again to test and gather feedback on the ideas for improving professional services.

To launch this activity, we wanted to provide a reminder of the ideas, explore these in a bit more detail and let you know the ways you can get involved to share your thoughts and feedback.

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