Earlier this year, Katie and I attended a relatively small conference, hosted by UCL no less, for User Experience Design in healthcare. The talks were varied, with several personal stories highlighting some of the shortcomings in healthcare due to lack of or misaligned consideration of their users when designing their products and services. In this […]

What? UX London was a conference on user experience design, i.e. how we can design products/services/systems for users to have meaningful and pleasant experiences using them. The incentive was that within ARC, we have little experience in designing our products and with an increasing number of web projects which are not just intended for internal/researcher-only […]