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System outage disruption to Library Services : 11th – 13th April

By Jes E Cooban, on 6 April 2016

A system outage will take place between Monday 11th and Wednesday 13th April next week, which will cause disruption to a number of Library services. Details on the attached poster and given below.

It will not be possible to:

  • Make or cancel reservations
  • Place inter-library loan requests
  • Book a study room
  • Renew loans
  • View your library card information
  • See current item availability
  • Pay fines

Self service machines will be unavailable, but we will be able to issue and return items for you through our off-line circulation system.

Apologies, but we will not be able to see any details of your account off-line, so cannot answer questions about the books you have on loan, etc.

Some holdings information (but not including current availability) can be obtained through COPAC

Special loan arrangements:

NO books will be due for return or renewal while this outage is taking place

3 hour loans: from Friday 8th April at 4.00 p.m. until 10. 00 a.m. Thursday  14th April

Overnight loans: from Friday 8th April at 10.00 a.m. until 10. 00 a.m. Thursday  14th April

2 day loans: from Friday 8th April until 10.00 a.m. Friday 15th April

All libraries will be open as usual and staff will be on hand to help with queries and locating books.

Apologies in advance for any inconvenience caused.

 

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