A Pilot Study in Creative Digital Engagement with Museum Collections
By Admin, on 14 July 2025
Zeyu Zhao, Doctoral Student; Jin Gao, Lecturer in Digital Archives
UCL Department of Information Studies
7 July 2025
How can we reimagine cultural heritage collections to engage younger audiences? This question has been central to Zeyu’s doctoral research and led to the curation ARt-Z: Unlock the Unseen, a mini Augmented Reality (AR) exhibition featuring digital reinterpretations of the Chinese Export Watercolours (CEW) collection from the Victoria and Albert Museum (V&A). We are grateful for funding from the UCL Centre for Humanities Education (CHE) Technology Stream Fund and the UCL Institute of Advanced Studies (IAS) Octagon Small Grants. The AR exhibition was held at First Floor Gallery – Breakout B of UCL East Marshgate from 1–23 May 2025. It explored how digital tools shape museum engagement while simultaneously serving as a practice-based pilot research method for Zeyu Zhao’s doctoral study, supervised by Jin Gao, Kaitlyn Regehr, and Photini Vrikki.

Exhibition poster.
The exhibition title, “ARt-Z”, reflects its mission: to create an AR-enhanced art experience for Gen Z, those born between 1997 and 2012. These young people, born in a media-saturated era, often expect museum displays to be visual, interactive, and socially shareable.1 As a result, to better reach younger audiences, museums are increasingly blending traditional roles with digital innovation. They are evolving from static knowledge centres to dynamic, participatory spaces.2 This exhibition aimed to contribute to that shift. Rather than passively viewing artworks behind glass, visitors were invited to explore each painting beyond the frame and continue their engagement beyond the gallery.
The exhibition presented 10 digitised CEW paintings, each enhanced with layered AR interactions. Visitors could scan QR codes next to the printed artworks, then use their mobile devices to access immersive experiences, including zoom-in details, animated loops, and ambient audio that unlock hidden narratives.
The layout was kept simple and accessible, with enough open space for visitors to move around comfortably and focus on each artwork at their own pace. An introductory video was also played on a nearby screen to guide first-time users through the AR experience. This helped ensure that anyone, regardless of technical background, could engage with the exhibition confidently and independently.

Exhibition installation view. Photo by Shuhua Tang.

Exhibition installation view. Photo by Zeyu Zhao.
Reinterpretation of V&A’s CEW Collection
To situate the experience within a meaningful cultural context, the exhibition content was based on the V&A’s Chinese Export Watercolours (CEW) collection. The CEW collection includes over 2,350 artworks created by professional Chinese artists in the eighteenth and nineteenth centuries for European and North American markets. These works, which blend Chinese and Western artistic techniques, present local customs, occupations, trades, flora, fauna, and cultural beliefs. Despite their historical significance, they remain relatively understudied. Their transcultural nature and unfamiliarity to most audiences made them ideal objects for AR reinterpretation.
This exhibition was part of the third phase of the UCL–V&A CEW project, led by Dr Hongxing Zhang at the Asia Department at the Victoria and Albert Museum and Dr Jin Gao at the Department of Information Studies at UCL. The previous two phases focused on digitisation and provenance research. Here in Phase III, ARt-Z leveraged the CEW collection for public engagement, using AR technology to surface hidden layers of cultural meaning while offering a visual and interactive experience aligned with Gen Z preferences.

Exhibition installation view. Photo by Shuhua Tang.

A guided tour by curator Zeyu Zhao. Photo by Shuhua Tang.
Design and Technical Implementation
The AR experiences were created using Adobe Aero, a user-friendly, no-code platform compatible with other Adobe tools. Each artwork went through a six-stage development process involving image matting, keyframe drawing, animation production, AR creation, detail design, and testing.
The first task was to prepare the visual assets, isolating figures or details from the original artworks using Photoshop. Then, in Adobe Illustrator, Zeyu redrew key frames to suggest motion or transformation. These were animated in Adobe After Effects to form short loops or sequences. Zeyu then imported all assets into Aero, where she set up the interaction logic, assigning triggers, movements, and sounds to create layered experiences. Finally, all the AR content was tested on an iPad to ensure a smooth and intuitive experience.
In this exhibition, visitors could freely interact with these artworks on their devices. By scanning the QR codes next to the digitised painting printouts and following the software instructions to point their devices directly at the painting, the AR experience would animate automatically. Visitors could then tap the interactive points to unlock animated videos and explore hidden layers of the painting. The trigger-based interactions allowed for the integration of short animation sequences (e.g. MP4s or embedded GIFs) and environmental effects, which enhanced immersion without overwhelming the user.

A visitor engaged in an AR experience ©Shuhua Tang.
Online Engagement
To reach Gen Z more effectively and stimulate online discourse, we ran social media campaigns on Instagram (@artz_unlocktheunseen) and Xiaohongshu (@ARt-Z). These two platforms are widely used by Gen Z for creative and lifestyle content in the UK and China.
Two hashtag challenges, #ChiefExperienceOfficer and #BestPhotographerAward, encouraged visitors to record and share their favourite AR moments. These user-generated posts had a ripple effect: several visitors reported attending after seeing the exhibition in their friend’s feed, which highlights the influence of peer-led digital word-of-mouth promotion. By studying these online interactions, we aimed to capture the “afterlife” of museum visits and examine how digital content shaped ongoing engagement.

A promotion post on Instagram @artz_unlocktheunseen.

An audience’s reflection on Xiaohongshu @鹅油果酸奶冰淇淋.
(Translation: UCL East Watercolour AR Art Exhibition. Just finished my lab and stumbled upon a fun little exhibition on the first floor of Marshgate. Scan the QR code and you’ll see lively animations based on Qing Dynasty Chinese Export Watercolours — the once-static scenes suddenly come to life! If you’re around UCL East, do stop by and check it out. It’s actually quite fun!)
What Visitors Thought
We conducted on-site observations and distributed an online questionnaire during the exhibition period. Over 96% of respondents reported feeling engaged with the AR content. Many spent extended time at each artwork, returned with friends, or explored multiple AR layers.
Some also expressed curiosity about how the AR effects were made, which led to spontaneous informal tutorial workshops. These mini-workshops added another layer to the exhibition, not just as an experience to visit, but as something to learn from and create with.
Visitors also suggested future additions, including playful 3D animated scenes or wearable glasses, physical souvenirs, printed brochures, and themed workshops. These ideas offer valuable inspiration for shaping future exhibition practices.
The feedback below reflects a range of visitor experiences, most of which came from UCL students, and highlights both enthusiasm and thoughtful critique:
- “Outrageous but magical exhibition! Perhaps it could be held several more times.”
- “The exhibition is generally satisfactory. I hope to see them online after the visit.”
- “Very nice. It would be even better if there could be some additional installations to enrich the scenes.
- “The way of advertising should be chosen according to the target audience, for example, if the audience is college students, you can flyer the cafeteria off campus.”
- “The exhibition and the idea of the app are great. In the app, I’d suggest trying to make the transition from one painting to another more smoothly so that users wouldn’t have to go to a camera app and scan every QR code.”
Presentation at UCL Celebration of Humanities Education
On 11 June 2025, we presented this mini AR exhibition project at the UCL Celebration of Humanities Education. This event highlighted the wide variety of CHE projects and fostered discussions on innovative practices in humanities education. It offered an opportunity to exchange ideas with other educators and researchers exploring innovative approaches to humanities teaching and creative learning. During the session, we shared the aims, design process, visitor feedback, and research reflections from the exhibition.

Zeyu Zhao giving a presentation at the UCL Celebration of Humanities Education. Photo by Jin Gao.

Zeyu Zhao showing how to use Adobe Aero to access the AR experience. Photo by Jin Gao.
Overall, ARt-Z demonstrated how AR can be used to bring underexplored cultural heritage collections to life for younger audiences. It also highlighted the potential of hands-on, research-led curation as a method for studying digital cultural behaviours in context. As Zeyu’s doctoral study progresses, this pilot study will form a key part of her broader investigation into social media engagement and museum curation.
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1 Hughes, K., and Moscardo, G., 2019. For Me or Not for Me? Exploring Young Adults’ Museum Representations. Leis. Sci. 41, 516–534. https://doi.org/10.1080/01490400.2018.1550455
2 Bautista, S.S., 2013. Museums in the Digital Age: Changing Meanings of Place, Community, and Culture. Bloomsbury Publishing PLC.
Zeyu Zhao is a doctoral student at the Department of Information Studies, UCL. Her research, supervised by Dr Jin Gao, Dr Kaitlyn Regehr and Dr Photini Vrikki, explores how digital tools shape audience engagement with museum exhibitions.
Dr Jin Gao is a Lecturer in Digital Archives at the UCL Department of Information Studies and an Associate Director of UCL’s Centre for Digital Humanities. Dr Gao is also a Visiting Research Fellow at the Victoria and Albert (V&A) Museum, working on various collaborative research projects. Dr Gao teaches on the MA/MSc in Digital Humanities programmes and the MA in Archives and Records Management programme. Dr Gao also serves as the Admissions Tutor for the MA/MSc in Digital Humanities programmes and the Placement Coordinator for the MA in Archives and Records Management programme.
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