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Dates for LCCOS Leadership Surgeries November 2023 – Jun 2024

By Rozz Evans, on 17 October 2023

We’re delighted to announce the latest series of dates for our regular LCCOS Leadership Team surgeries.

LCCOS Leadership Group Surgeries

These surgeries are just one of several ways that colleagues are able to engage directly with senior managers if they want to.

You can raise issues and ask questions about any aspect of LCCOS or how it is run.  Suggestions for improvement are also welcome. You might want to share things that have worked really well in your job or team that you would like to see taken up more widely. We are always interested in your ideas!

One of the most important things about working for LCCOS is that no matter what our roles we are united by all wanting to do the very best job we can and provide a service we can all be proud of.

It is also an opportunity to raise problems, but please do make sure that you speak to your Line Manager first if your feedback is of a personal/sensitive nature or relates to another colleague or Library user.

You can attend on your own account, as a representative of a group or team, or come along in small groups.

Surgeries are currently scheduled to run via Teams, but sometimes it will be possible to conduct them face-to-face. Please feel free to request this if you prefer it and we will do our best to accommodate it.

The times and dates below all fall between 9.30am and 4pm, but we are very happy to arrange surgeries for colleagues who work evenings and weekends – please email me directly (rosalind.evans@ucl.ac.uk) and I will arrange it.

Site visits and meeting attendance

Members of the LCCOS Leadership Group are also available to visit sites and join team meetings. You can request this either via your section head, or by directly contacting the relevant member of LCCOS Leadership Group if there is someone specific you’d like to invite.

Online Feedback form

Finally, there is an online feedback form if you prefer. If you put your name on it, you will receive a response, but you can also post anonymously if you are more comfortable with this.

Scheduled dates

Dates are scheduled as below. Please email the named person to book as indicated. I will be sending out a monthly reminder via the lccos-allstaff@ucl.ac.uk mailing list.

  • 20 Nov:  10:00 – 11:00: Paul Ayris (Pro-Vice-Provost, UCL LCCOS) & June Hedges (Director of Liaison and Support Services; Deputy Director of Services) – email j.hedges@ucl.ac.uk 
  • 14 Dec:  14:00 – 15:00: Martin Moyle (Director of Services) & Lara Speicher (Head of Publishing, UCL Press) – email l.speicher@ucl.ac.uk
  • 17 Jan:  11:00 – 12:00: Andy Pow (Head of Finance, LCCOS) & Rozz Evans (Head of Collection Strategy) – email rosalind.evans@ucl.ac.uk
  • 16 Feb:  11:00 – 12:00:  Margaret Stone (Director of Digital Services and Service Improvement) & John Maisey (Head of Visitor Services) j.maisey@ucl.ac.uk
  • 19 Mar: 15:00 – 16:00: Karen Jeger (Head of Collection Services) & Peter Dennison (Head of Customer Service) – email p.dennison@ucl.ac.uk 
  • 22 Apr: 11:00 – 12:00: Paul Ayris (Pro-Vice-Provost, UCL LCCOS) & Sarah Aitchison (Director of Special Collections) – email s.aitchison@ucl.ac.uk
  • 22 May: 14:00 – 15:00: Martin Moyle (Director of Services) & Kate Cheney (Director of Site Library Services) – email k.cheney@ucl.ac.uk
  • 18 Jun: 14:00 – 15:00: Peter Dennison (Head of Customer Service) & Michelle Wake (Site Libraries Manager and Senior Librarian, UCL School of Pharmacy) – email m.wake@ucl.ac.uk

Do feel free to email me directly if you have any general queries, comments or questions about the LCCOS Leadership Surgeries.

The Pro-Vice-Provost’s View

By Paul Ayris, on 10 August 2018

New Senior Management Team

The current Library Strategy has now formally been completed and a report on the Library’s success in achieving its objectives in the 94 Action lines will be presented at the next meeting of Library Committee.

The Library Strategy is currently overseen by the Leadership Team. The role of the Senior Management Team (SMT) is  different – to oversee the operation of the Library on a daily basis and to lead on policy development. The fantastic work of both teams was highly commended as part of the Library’s entry in the THELMA Awards for 2018.

The new Library Strategy is currently in the final stages of being developed and will be signed off by Library Committee in the first meeting of the new academic session. Feedback has suggested that some colleagues find the distinction between the Leadership Team and the Senior Management Team difficult to understand. You said, and we listened. So, for the coming Strategy period, the two committees will be merged into one. The revised Membership and Terms of Reference can be seen in the new set of SMT Terms of Reference.

SMT will continue to meet regularly as it is the primary policy-making group in the Library. Its actions and decisions set the framework within which initiatives and projects are progressed throughout UCL Library Services. Within UCL Library Services, it has ultimate responsibility for all the Library’s services and infrastructure. However, for 3 meetings a year, the SMT will become the Library Strategy Committee. In this form, it will oversee the preparation, communication, delivery and maintenance of the new UCL Library Services Strategy, which will set the Library’s overall priorities for the duration of each Strategy period.

The change to the new committee structure takes place on 1 September 2018. Please do not hesitate to ask me, or any member of the new SMT, if you have any questions.

Paul Ayris

Pro-Vice-Provost (UCL Library Services)