X Close

LCCOS staff news

Home

Menu

Archive for the 'User experience' Category

Facilities & Projects Team Blog – Science Library 1st floor ceiling repairs

Collette E M Lawrence9 June 2022

Science Library 1st floor ceiling repairs

Our team information can be found at the following link Facilities & Projects Team

We have just received confirmation from the contractor with regards to work taking place.

Essential ceiling repair works will be taking place on Friday 10th, Saturday 11th and Sunday 12th of June, on the 1st floor corridors in the Science Library, around the toilets and meeting room,106. The works involve the removal of the ceiling tiles, and the containment of the cabling in the voids above. This is an Estates initiative that has materialised from the new fire alarm installation project.

The works will also include a tower install and barriers will be in place to ensure safety.

Staff and Students will be required to access the stairs and lifts via the reading room while these works take place.

If you have any issues or queries regarding this please contact your building manager or the Library Facilities & Projects Team at lib-facilities@ucl.ac.uk

Facilities & Projects Team Blog – DMS Watson Fire Alarm Upgrade – Final Commissioning

Collette E M Lawrence9 June 2022

DMS Watson Fire Alarm Upgrade – Final Commissioning

Our team information can be found at the following link Facilities & Projects Team

We have just received confirmation from the contractor with regards to final commissioning of the fire alarm system taking place next week.

On Monday 13th June and Tuesday 14th June between 8AM – 4PM Portsmouth electrical contractors will commence the audibility testing of the fire alarm system, so final commissioning can take place.

This will be completed on a floor-by-floor basis to mitigate the impact on Library users and Library colleagues, as well as our neighbouring buildings. The alarms will be activated sporadically throughout the day and will not be continuous, they will however be activated multiple times, unfortunately due to the nature of the works, we cannot be entirely specific on when the alarms will sound.

We believe that levels basement, ground, first and second are the worst affected areas with the sound levels and synchronisation, therefore hopefully the upper levels will be much easier and quicker to complete.

Friday 17th June the contractors should have reached the acceptable sound and synchronisation levels. At this point the contractors will return with the UCL Fire Safety Team to witness the synchronisation. Again, this will be level by level and the alarms will sound sporadically.

If you have any issues or queries regarding this please contact the Library Facilities & Projects Team at lib-facilities@ucl.ac.uk

Facilities & Projects Team Blog – Dutch Reading Room Refurbishment 

Collette E M Lawrence9 June 2022

Dutch Reading Room Refurbishment

Our team information can be found at the following link Facilities & Projects Team

We have just received confirmation from the contractor with regards to work taking place next week.

Thursday 16th June 2022 The Dutch Reading room will be having its furniture replaced so this room will be closed on this day.

If you have any issues or queries regarding this please contact the Library Facilities & Projects Team at lib-facilities@ucl.ac.uk

Facilities & Projects Team Blog – Room 302 Senate House Hub 

Collette E M Lawrence8 June 2022

Room 302 Senate House Hub

Our team information can be found at the following link Facilities & Project Team

UOL have informed us today that essential works are to take place in room 302 in the Senate House Hub.

The works will take place on Thursday 9th June, between the hours of 09.00-12.00, and involve cabling works within the riser, some drilling will take place but this will be very short bursts.

During this time the room will not be accessible, so please seek alternative study space, all other areas of the Hub will not be affected and normal services will be available.

If you have any issues or queries regarding this please contact the Library Facilities & Projects Team at lib-facilities@ucl.ac.uk

Facilities & Projects Team Blog – DMS Watson Closure due to Water shut down

Collette E M Lawrence7 June 2022

DMS Watson Closure due to Water shut down – Our team information can be found at the following link Facilities & Project Team

We have just received confirmation from the contractor with regards to work taking place this weekend.

The Science Library will be closed on the 12th June 2022 due to our contractor, Arctic, being instructed by Estates, to carry out essential work, which involves replacing two valves in the plant room of the Science Library.

In order to do this, Artic will need to isolate the water supply to the whole building, for the entirety of the day, which has resulted in the decision to close the library for the duration of the works, and to re-open, as usual, on Monday 13th June, at 08:45.

Staff will be relocated to the Main Library while this work is carried out, please speak with your line manage if you require further information on this.

If you have any issues or queries regarding this please contact your building manager or the Library Facilities & Projects Team at lib-facilities@ucl.ac.uk

Facilities & Projects Team Blog – Fire Alarm Testing & Ceiling work

Collette E M Lawrence19 May 2022

Fire Alarm Testing & Ceiling work – DMS Watson

Our team information can be found at the following link Facilities & Project Team

We have now received confirmation from the contractor working on Fire Alarm upgrades, testing and ceiling works in DMS Watson. CESB will be putting up signage in and around the site.

Saturday 21st May 2022 & Sunday 22nd May 2022 – All Day The Ground Floor bookable student pods will be unavailable this weekend due to snagging work with Fire Alarm, some additional sounders will be fitted in this area to ensure within the pods the legal minimal decibel level is met.

Monday, 23rd May 2022 – 07:00 to 09:00 – The Fire Alarms will be tested for 2 hours, floor by floor, This is to tally with the usual fire alarm testing that takes place on Monday’s, so hopefully will be a familiar sound to students and staff.

Monday, 6th June 2022 (early morning) – Investigative works to the 1st floor ceiling will be carried out to plan the works and equipment needed for the weekend, but that will not impact too much, as it will be just a member of the install team and a step ladder assessing the ceilings.

Saturday, 11th, Sunday 12th and Monday, 13th June 2022 – Ceiling works on the 1st floor will be taking place. The area will be barriered off for the duration, so will affect the Accessibility entrance and the use of the 1st floor toilet over this period.

If you have any issues or queries regarding this, please contact the Library Facilities & Projects Team at lib-facilities@ucl.ac.uk

Meet the Team: Library, Culture, Collections and Open Science (LCCOS)

Benjamin Meunier19 May 2022

In early Spring, Prof David Price facilitated a series of virtual “Meet the Team” events to help colleagues in different parts of Research, Innovation and Global Engagement (RIGE). One of these events, held on 10 March via MS Teams, focused on our work in Library, Culture, Collections and Open Science (LCCOS), to familiarise colleagues in other parts of RIGE with the role of LCCOS.

In order to provide all staff in LCCOS with an overview of our department, this blog post provides a short summary of the session. The slides are available at LCCOS Meet the Team.

Martin Moyle, Director of Services, opened the event, explaining that the LCCOS presentation would comprise a very brief overview of LCCOS and Library Services, followed by five short presentations highlighting specific areas of LCCOS likely to be of particular interest to RIGE colleagues.

He then gave a short introduction to LCCOS, which since December 2021 has brought together Library Services, UCL Culture, Research Integrity, Research Culture and Open Science.  He highlighted the size of the new  department – with 440 staff, by far the largest constituent part of the RIGE portfolio.

Martin went on to introduce Library Services, highlighting the fact that with 4.8 million annual visits to our libraries, UCL is the busiest university library service in the UK. He also emphasised UCL’s internationally important collections, the innovative services which Library staff provide (for instance ‘Click and Collect’ introduced during the pandemic) and the sheer scale of both physical and digital resources. We hold over 2 million print items and provide access to over 1.1 million e-books, plus 86,000 e-journals and 800+ databases! On Special Collections, Martin presented the team’s role in managing, conserving and making accessible 10,000 linear metres of rare books, archives and records. He emphasised that we hold one of the foremost collections of such material in the UK, and emphasised that they are not simply kept under lock and key, but are well used for teaching, research and outreach.

Charting the Library’s performance, Martin presented key metrics (National Student Survey, Postgraduate Taught Experience Survey, Postgraduate Research Experience Survey) which showed how UCL has outperformed other UK libraries in supporting users during Covid, although our NSS scores dropped to 79.9% from 88.5% pre-Covid. Surveys shows consistent high satisfaction with the online library and lower scores for the physical library, which we know is due to historic under-investment in physical spaces and ongoing challenges in providing enough study spaces for our ever-growing student cohorts.  He also highlighted the latest UCL faculty compliance with REF OA Policy at 88-96% as a measure not only of the OA Team’s success, but as a mark of successful partnerships across RIGE.

June Hedges, Head of Liaison and Support Services, amplified Martin’s introduction with a more in-depth overview of Liaison and Support Services, which includes Open Science, Research Data Support, Bibliometrics Support and Research Integrity as well as Academic Engagement, Library Skills, Teaching and Learning Support and Open Access Services. In essence, Liaison and Support Services are all about enabling the learning and research of the UCL community, whether that is introducing new undergraduate students to UCL’s libraries and our services during the induction period, or providing support for seasoned researchers when they come to publish their outputs. Teams within Liaison and Support Services. The teams within the group vary greatly in size, from a “team” of one supporting bibliometrics, to the many in the Open Access Team, but all of them actively collaborate and work with colleagues across RIGE and the whole of UCL. June briefly introduced each team and pointed to more information about their work (via web links).

Paul Ayris, Pro-Vice-Provost (Library, Culture, Collections and Open Science) then presented on Open Science, setting the international context and outlining UCL’s strategy and the role of UCL’s Office for Open Science. Paul set out the 8 pillars of Open Science, and described how LCCOS was able to support all of these through leadership, advocacy and engagement. Detailed information on the Office for Open Science and Scholarship is available at https://www.ucl.ac.uk/library/open-science-research-support/ucl-office-open-science-and-scholarship. Paul also illustrated UCL’s position as a leader in Open Access since 2000, based on a chart showing research output and the percentage of OA publications within each institution in the Russell Group. UCL has consistently topped this chart over two decades, with Oxford, Cambridge and Imperial jostling for the remaining top 3 places. Finally, Paul presented UCL Press as an example of the impact of Open Science: with over 5m downloads from 246 countries, the research published through the UK’s first fully Open Access university press is reaching a truly global audience. The success story of UCL Press contributes to UCL’s leadership role in Open Science and LCCOS will continue to develop this agenda over the coming years.

Frank Penter, Director of Operations (UCL Culture) gave a sweeping overview of Museums, Collections, Public Programme, Theatre and UCL Engagement. The team manages 8 cultural venues, including 3 accredited museums and the Bloomsbury Theatre as well as collections which encompass over 160,000 objects ranging from Ancient Egyptian dresses to Jeremy Bentham’s head! Frank presented how UCL collections are embedded in teaching, with over 5,000 student uses of collections per year (and 3,100 specimens used in the Grant Museum in term 1 only!), and in research. For instance, the Petrie received 32 researchers from 5 different countries in Term 1 of this academic year.  Pre-Covid around 1,300 research visits were handled annually.  In addition to these ‘standard’ research support activities, the team also work on a number of funded projects with external and internal partners. Frank also explained that the Bloomsbury Theatre is actively used for student co-curricular activity, UCL academic and research activity as well as its range of commercial productions. Frank explained the work of the Programmes and Exhibitions team and their role in working with academics to develop activity and exhibitions in our museums and the Octagon/Cloisters. Frank presented UCL Engagement, who are here to spark connections between people and ideas. Frank illustrated what the team can help with, including advice and support, training (such as an Online Public Engagement course, or Public Engagement Skills and Practice for researchers and PhD students) and funding (such as Beacon Bursaries, Train and Engage, or Listen and Learn funds).  Finally, Frank presented the ground-breaking work of the Co-production Collective.

Emma Todd, Head of Research Culture, then presented work she has been leading on a wide-ranging transformation project. Research culture describes the environment in which research and innovation happens. It is made up of the expectations, values, attitudes and behaviours of our research communities and it shapes how research is created, how it’s stored, shared and the outputs that are delivered. Emma explained that there is an increasing focus on Research Culture within the sector – from Government and funders and also across peer institutions. Culture really does eat strategy for breakfast, as the famous quote goes from management consultant and writer Peter Drucker. If the culture isn’t right, we can’t fully deliver on UCL’s ambition. It is widely accepted in the sector that current research culture is not effective in helping sustain research excellence or the wellbeing of the people who deliver the research. Emma noted that there are also financial and reputational reasons why it’s important – funder requirements (including for quality-related research (QR) funding through REF) and our ability to attract the best researchers depends on UCL doing more to enhance its research culture. Wholesale change will require research organisations, funders, publishers and government to coordinate and consistently apply practical actions across the research community. But in the meantime, this complexity should not stop UCL from making progress on an institutional basis. Emma described what we’re doing at UCL, broken down into 3 parts. The first part between April – Aug 2021 was consultation with the research community. Part 2 is ongoing short term action in the form of a 6-month £1m+ Enhancing Research Culture Programme – ERCP (Feb-Jul 2022). Finally, Part 3 will be to develop a roadmap for cultural change (Apr – Sep 2022). Emma explained that she and her small temporary team (currently funded until 31st July) will deliver this project by working across UCL, with Faculties, colleagues in RIGE and in central Professional Services, and by integrating existing activity – of which there is a lot. A Research Culture Operations Group will oversee the ERCP and roadmap development and  report into RIGE Committee, which will have strategic oversight.

Finally, as Director of Operations, LCCOS, I spoke briefly about space strategy, focusing on library spaces. Whilst further work would be needed to establish a space strategy after UCL’s institutional strategy was more clearly defined, I indicated that libraries and learning spaces would aim to provide a range of interrelated learning environments, offering spaces with a clear identity, fostering sense of belonging for students (for postgraduate students, for instance), but also encouraging cross-disciplinary working. I added that space would also be develop to help extend the shared services model based on hubs, the Student Centre and UCL East approach, creating a local hub for students, e.g. within each Faculty​. I also noted that, as noted in previous Strategic Operating Plans, LCCOS would explore the feasibility of concentrating print stock in fewer sites to allow world-class user experience (24-hour opening, faculty identity, access to specialist services and resources including unique print collections) and improve financial and environmental sustainability. This could be complemented by Library-managed learning spaces​. This piece of work would follow from the UCL strategy and Estates masterplan, when those institutional plans are developed. I highlighted the ongoing work to establish a UCL Special Collections facility to exploit the exceptional institutional assets, particularly for cross-disciplinary research work. This could be linked to a wider Arts & Humanities and Social Sciences hub​, potentially in partnership with other academic institutions in London. Finally, I outlined potential for developing libraries further as portals between UCL and local communities​, which presents a great opportunity to work with colleagues in museums, collections, public engagement and Open Science.

Facilities & Projects Team Blog – SSEES Lighting Upgrade

Collette E M Lawrence28 April 2022

SSEES Lighting Upgrade

Our team information can be found at the following link Facilities & Project Team

We have now received confirmation from the contractor working on SSEES Lighting Upgrade.

Due to essential electrical work, which forms part of a lighting upgrade in collaboration with Library Services, Estates and Sustainability, the Lower Ground floor of SSEES Library will be CLOSED to users all day on Saturday 30th April 2022. Unfortunately, it will not be possible for staff to offer a fetching service for material and journals during the closure, as there will be no lighting in that area.

Other floors of the Library are not affected and will be open as normal, on Saturday.

If you have any issues or queries regarding this, please contact the Library Facilities & Projects Team at lib-facilities@ucl.ac.uk

Self-guided Campus Tours

Benjamin Meunier22 April 2022

I found out today about self-guided tours which UCL Communications have produced for prospective students, available at https://www.ucl.ac.uk/prospective-students/campus-tours/self-guided-campus-tours.

The tour consists of a digital map of campus, with videos of some of the university’s landmarks. It focuses on the central Bloomsbury campus, featuring the Front Quad and the Portico, and has a marker for the School of Pharmacy. Whilst it doesn’t showcase many of our libraries, it does feature the Main Library (with a video of the Flaxman Gallery), the Cruciform Hub, the Student Centre, the Institute of Education Library and UCL Special Collections as well as views of SSEES Library. It also includes links to the Bloomsbury Theatre, the Grant Museum of Zoology, UCL Art Museum and the Petrie Museum.

According to the website, the tour should take between 45 to 50 minutes. This might be a useful resource for first-time visitors to UCL, and I thought it would be useful to share since I don’t think these virtual tours have been promoted much internally.

Facilities & Projects Team Blog – Wilkins Building Infrastructure Project

Collette E M Lawrence30 March 2022

Wilkins Building Infrastructure Project

Our team information can be found at the following link Facilities & Project Team

We have received confirmation from the contractor with regards to work taking place in the Wilkins Building next week.

A cold water storage tank is being installed in room B15D, which is forming part of the Wilkins Infrastructure project, this is working towards a permanent solution to the heating issues within the building, which will include the Main Library.

This work will be taking place over 3 days, the 4th, 5th & 6th of April 2022, with pipe works also being installed in the following areas, JBR and surrounding toilet area, which requires these toilets being closed for the duration of the works, the old Refectory and an office off of the North Cloisters.

There will be some localised noise disruption, possibly, permeating through to the Main Library and Information Point areas.

If you have any issues or queries regarding this please contact the Library Facilities & Projects Team at lib-facilities@ucl.ac.uk