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Contacting the Duty Officer in an Emergency.

By Noel Forrester, on 3 October 2017

The Library Services Duty Officer is here to be the single, senior representative of UCL Library Services in a variety of non-standard and potentially serious events/circumstances. The D.O. is expected to act as senior decision-maker, a communication link in the event of an emergency and may be required to act as a spokesperson for Library Services within UCL. As you are aware, the Duty Officer rota is sent out on a weekly basis to all Library Services staff and is available at https://www.ucl.ac.uk/libnet/duty-officer.

In the event of an emergency, where you are not able to access the rota, due to a building evacuation, loss of power or lack of available IT equipment, UCL Security will make contact with the Duty Officer on your behalf. UCL Security can be contacted on 020 7679 2222 or extension 222.

UCL Security are available 24/7. Please ensure that you memorise this important information – in an emergency call 222 from any UCL phone. If you have any questions regarding contacting the Duty Officer, please do not hesitate to contact me or refer to the Duty Officer guidelines at https://www.ucl.ac.uk/libnet/duty-officer/policy.pdf.

Noel Forrester
Departmental Safety Officer & Security Manager
University College London
Gower Street
London WC1E 6BT
Tel: 0203 108 7855 (57855)
Mobile 07917555624
noel.forrester@ucl.ac.uk

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