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Facilities & Projects Team Blog – DMS Watson Water Meter Installation

By Collette E M Lawrence, on 18 May 2022

DMS Watson Water Meter Installation

Our team information can be found at the following link Facilities & Project Team

We have just received notification from UCL Estates with regards to work being carried out by Thames Water in the basement of DMS Watson.

Thursday 19th May 2022 – There will be no water between 0800hrs – 1000hrs in DMS Watson due to Thames Water installing a new water meter in the basement.

If you have any issues or queries regarding this, please contact the Library Facilities & Projects Team at lib-facilities@ucl.ac.uk

UCL Press books exceed 6 million downloads

By Alison Fox, on 16 May 2022

We are delighted to announce that UCL Press books have been downloaded more than 6 million times, just 8 months after celebrating the milestone of 5 million downloads.

Since launching in 2015, we’ve published more than 240 academic books – including monographs, edited collections and textbooks. Downloads have taken place in 246 countries and territories across the world, reaching readers in countries as far afield as Afghanistan and North Korea! You can see the full details of exactly what has been downloaded where here.

Selected highlights

  • Our 6 millionth download was Cash Flow: The businesses of menstruation by Camilla Mørk Røstvik, which tells the riveting story of commerce and menstruation from the twentieth century to today.
  • The most popular title on our list continues to be How the World Changed Social Media by Professor of Anthropology Daniel Miller and a collective of eight other esteemed global anthropologists. The English-language edition has been downloaded more than 650,000 times since it was published in March 2016 and has been translated into four languages.

Teams Calling and telephony update

By Margaret Stone, on 11 May 2022

Library Services as a whole moved to telephone calls via Microsoft Teams Calling in October 2021.  Since then, most staff telephone handsets have only been available for outgoing internal calls, and these will eventually be removed.

We have been working with ISD to identify those handsets which need to be replaced with Teams handsets, and also identify which numbers (currently associated with handsets) need to be set up as ‘Call queues’ in Microsoft Teams.  This is being done on a site-by-site basis, ensuring that sufficient handsets are provided for emergency purposes.

As each site is scheduled, the ISD project team will work with the site manager to agree the replacement plan and the queues which need to be set up.

Any staff who need a headset for on-campus work should make a request to Library IT Support.

If you have any other queries as the process continues, please route these via site managers to Margaret Stone.

*Updated* Job Shadowing Scheme Guidelines and Form

By aanchal.bhatt, on 4 May 2022

Dear Library Staff,

I am happy to inform you that the Library Services Job Shadowing Scheme has been updated, with easy to follow guidelines and only ONE form to complete.

The purpose of this scheme is to make it as flexible and accessible as possible for anyone within the department to take part in a form of job shadowing. The guidelines are there to support you and the form is there to help guide the conversations needed to organise this activity.

What is Job Shadowing?

Job shadowing is a form of learning and development, where an individual from one area or team has the opportunity to work alongside and gain experience of the role of another individual. Job shadowing is accessible to all employees, of any shift pattern, any grade and any experience.

The flexibility of this scheme means that it can be successfully used within a hybrid working environment and job shadowing (observing, undertaking tasks, participating in meetings) can occur virtually as well as face to face.

Further information including links to the form and guidelines, details of how to participate, plus a handy flow chart, can be found on the dedicated Libnet page: https://www.ucl.ac.uk/libnet/hr/learning-and-development/job-shadowing-library-services-staff

If you have any questions or wish to discuss the scheme further, please feel free to email aanchal.bhatt@ucl.ac.uk

Kind Regards,

Aanchal Bhatt

Facilities & Projects Team Blog – SSEES Lighting Upgrade

By Collette E M Lawrence, on 28 April 2022

SSEES Lighting Upgrade

Our team information can be found at the following link Facilities & Project Team

We have now received confirmation from the contractor working on SSEES Lighting Upgrade.

Due to essential electrical work, which forms part of a lighting upgrade in collaboration with Library Services, Estates and Sustainability, the Lower Ground floor of SSEES Library will be CLOSED to users all day on Saturday 30th April 2022. Unfortunately, it will not be possible for staff to offer a fetching service for material and journals during the closure, as there will be no lighting in that area.

Other floors of the Library are not affected and will be open as normal, on Saturday.

If you have any issues or queries regarding this, please contact the Library Facilities & Projects Team at lib-facilities@ucl.ac.uk

Disability Talks

By Grazia Manzotti, on 25 April 2022

Dear colleagues,

As Inclusion Lead and chair of a group on Invisible Disability at UCL GOS ICH,  with colleagues at ICH we  have organised some talks on Disability and I thought some of Library Services colleagues may like  to attend. All the talks are on zoom  and the links are include below.

We continue with our Disability Visibility Seminar Series in April and May. Join us online as we hear from a range of different speakers.

Tuesday 26th April, 13:00 – 14:00 – Dr. Lola Solebo and Lucie Teoh 

Childhood visual impairment and blindness in the UK: findings from BCVIS2 

Lola is an NIHR Clinician Scientist based at the UCL Great Ormond Street Institute of Child Health, and is also a Consultant Paediatric Ophthalmologist at Great Ormond Street Hospital

Lucie is a PhD student in the Population, Policy and Practice Research and Teaching Department at the Great Ormond Street UCL Institute of Child Health. Lucie’s project will use linked administrative hospital and mortality records to explore healthcare use and outcomes of children with vision and eye disorders in England.


Wednesday 27th April, 13:00 – 14:00 – Dr. Michelle Heys

Neurodiversity meets cultural diversity and social adversity 

Michelle is a Paediatric clinical epidemiologist and Associate Professor Community and Population Child Health.


Thursday 19th May, 13:00 – 14:00 – Professor Sara Ryan 

How much learning disability awareness is needed before things, er, change?

Sara is Professor of Social Care at Manchester Metropolitan University and author of Justice for Laughing Boy, Connor Sparrowhawk: A death by indifference.


Best wishes


Grazia Manzotti

Survey on Customer Feedback Received Ad Hoc – Deadline Extension

By Bethan Smith, on 25 April 2022

As you may have seen from the recent blog post, the Survey on Customer Feedback Received Ad Hoc has been created to try and gain a better understanding of how colleagues receive, process and store feedback received on an ad hoc basis.

Please note that we have extended the deadline for the survey to accommodate as many responses as possible. The deadline for completing the survey is now 5pm on Friday 29th April.

If you have not done so already, please do take the time to fill out the survey with your experiences of receiving customer feedback on an ad hoc basis.

All comments received from this survey will be invaluable in helping the Feedback Management Working Group to understand how best to process, store and share our ad hoc customer feedback in the future.

If you have any questions, please do not hesitate to contact Bethan Smith.

Self-guided Campus Tours

By Benjamin Meunier, on 22 April 2022

I found out today about self-guided tours which UCL Communications have produced for prospective students, available at https://www.ucl.ac.uk/prospective-students/campus-tours/self-guided-campus-tours.

The tour consists of a digital map of campus, with videos of some of the university’s landmarks. It focuses on the central Bloomsbury campus, featuring the Front Quad and the Portico, and has a marker for the School of Pharmacy. Whilst it doesn’t showcase many of our libraries, it does feature the Main Library (with a video of the Flaxman Gallery), the Cruciform Hub, the Student Centre, the Institute of Education Library and UCL Special Collections as well as views of SSEES Library. It also includes links to the Bloomsbury Theatre, the Grant Museum of Zoology, UCL Art Museum and the Petrie Museum.

According to the website, the tour should take between 45 to 50 minutes. This might be a useful resource for first-time visitors to UCL, and I thought it would be useful to share since I don’t think these virtual tours have been promoted much internally.

Facilities & Projects Team Blog – DMS Watson 3 Room Refurbishment Project

By Collette E M Lawrence, on 21 April 2022

Our team information can be found at the following link Facilities & Project Team

We have now received confirmation from the contractor working on the DMS Watson, 3 Room Refurbishment Project.

The installation of 3 Fire Doors will be taking place, tomorrow and part of next week, between the 22nd and 27th April 2022. Due to this work taking place, the installation may impact on the corridors by B12, B12a and B13, for short periods, so please be aware of this when walking in these areas.

If you have any issues or queries regarding this, please contact the Library Facilities & Projects Team at lib-facilities@ucl.ac.uk

eXperience eXchange 2022 – bookings now open

By Angela Young, on 1 April 2022

Bookings are now open for the 2022 Library Services eXperience eXchange, which will take place via Zoom on Tuesday 10 May 11.00 – 13.00.

eXperience eXchange – what happens?

experience exchange logoLibrary staff come together to share ideas and good practice about library skills training, academic engagement and other support activities through short presentations or other activities.

How does it work?

Colleagues from across Library Services are invited to give short presentations or teaching activities (5-20 mins) to exchange their experiences an any aspect of their work relating to library skills training, academic engagement or other support activities. This may include feedback from events or training you’ve attended, something new you’ve tried in your work, an idea you might have and would value some peer input, or simply giving colleagues an insight into your role and activities.

Why get involved?

There are loads of benefits to being part of the eXperience eXchange, including:

  • bringing colleagues together to give everyone a better understanding of activities happening across our service.
  • benefiting colleagues who may be inspired by your experiences to inform their work.
  • an opportunity to get input and feedback from colleagues to help you develop your ideas.
  • a development opportunity which can provide evidence for an application for HEA fellowship or on job applications, giving opportunity to give a presentation or deliver a short teaching activity in a safe space with a friendly audience, and for sharing best practice with colleagues.
  • an opportunity to try out new teaching activities or tools, such as presenting online using Zoom, which could include utilising polls, breakout rooms and whiteboard features.
  • an opportunity to gain inspiration from the work of your peers.

What is the format of the presentations?

This year we invite contributions in one of three formats:

  • A short presentation (5-10 mins)
  • A PechaKucha (20 slides of 20 seconds each)
  • A longer presentation or activity (15-20 mins – allows time for more in depth presentations or opportunity for interactivity and input from colleagues).

You may find our guidance on using Zoom for live online training helpful and we can provide individual support and guidance on presenting online if you wish.

If you’d rather not present, you can attend as an attendee only, but remember that the event depends on contributions.

How do I sign up?

Simply complete the registration form. We will send you the link to join and liaise with you over your contribution.