Resilience, semantic satiation, conflation, and Maslow’s hierarchy: I can only take so much!
By Joshua Anthony, on 24 August 2022
Author: Dr Chris Needham-Bennett
I am getting worried with hearing ‘resilience’ used incautiously. The word (a general noun) which, once a welcome umbrella term to describe the results of the contributory disciplines of business continuity, disaster recovery, crisis management, emergency response, etc., has become a hackneyed media mantra. The England middle order cricket team batsmen, the Lioness’s England football team are ‘resilient’, a company or local council has ‘built in resiliency’ (whatever that is). The Ukrainians are resilient. My local community needs to achieve resilience. I need to achieve personal resilience for my mental well-being; I am not sure to what?
This blog makes two fundamental points, the first is a conflation of resilience with mental well-being, stress management and associated issues, the second is the overuse of the term and a consequent diminution of its genuine meaning.
Alexander (2013) (noting several other authorities), cautioned that resilience might not have the ‘power’ to be a paradigm, yet almost a decade later—whilst it arguably is far from a paradigm—there is little doubt of a fascination with the phrase and burgeoning academic research (some of which is attributable to climate change research). Moser et al. (2019) note in their abstract that, ‘Resilience has experienced exponential growth in scholarship and practice over the past several decades.…it is an increasingly contested concept.’
The question to my mind is why is there such a fascination with the word? First let us discount hitherto traditional uses of the word which could include its proper application to botany, pharmacology, risk in some instances, material sciences, and metallurgy.
My increasing suspicion is that it is to do with a burgeoning societal self-obsession and narcissism combined with a notion of zero risk. Society appears to have latched onto a phrase which has been hijacked by a quasi-utopian vision which is manifested as follows.
The conflation with ‘well-being’
At the macro level, the OECD measures resilient cities using the criteria outlined below. Some of these seem an expression of good economic common sense. Others such as ‘% of citizens near open space’ seem a little tentative and debatable as to their links to resilience.
Perhaps as importantly, their definition as to what is resilience is, is tinged with slightly trendy overtones of a ‘brave new world’.
‘Resilient cities are cities that have the ability to absorb, recover and prepare for future shocks (economic, environmental, social & institutional). Resilient cities promote sustainable development, well-being and inclusive growth.’
Sadly, the definition does not really define precisely what the city will be resilient to, rather it is left in vague terms of ‘shock’. It does not mention some of the more critical resilience issues lower down on Maslow’s hierarchy (1943 version; cited by McLeod 2022) such as power, housing, water, sewage, defence, health, and food, without which the ability to live ‘500 metres from services or near an open space or well-being and inclusive growth’ might appear somewhat academic.
At the opposite end of the resilience spectrum, at the individual level, a simple google search of ‘personal resilience course’, offers a spectacular array of over 82 million results. A brief survey of the top five of them indicates that their duration is one day or in some cases half a day. The general view is that personal resilience is a skill or attribute that can be acquired in about 8 hours (the extreme min/max range for the duration of such courses appears to be 90 minutes to a 12-week period).
Robertson et al. (2015) expressed some reservations as to the evidence of the efficacy of such courses. Naturally since 2015 more evidence might be apparent but truly longitudinal studies of the ongoing effect of course completed a decade ago are yet to be available. Their practitioner notes state that,
‘Despite conceptual and theoretical support for resilience training, the empirical evidence is tentative, with the exception of a large effect for mental health and subjective well-being outcomes.’
One BBC report cites Dr Michael Pluess from Queen Mary University of London who is testing for the resilience gene, in which case if discovered it would potentially invalidate the courses cited above.
There is a real danger that resilience, which is a fundamentally practical issue at both the macro and micro level is suborned by the burgeoning but evidentially limited literature on resilience’s relationship to well-being, inclusivity, and mental health. Such links also veneer the unpalatable hard choices that real resilience demands. Put as simply as possible we all might live near open spaces and be very inclusive, but if London’s water supply remains dependent solely on abstraction from the rivers Thames and Lee then it does not matter how ‘positive’ you might feel about the City in about 20 years you will not have enough to drink (perhaps counterintuitively based on a multi-year average, London has only 100mm more rainfall than Jerusalem).
But is there any evidence that the overuse of a word diminishes somehow its value. Broadly speaking yes there is, and it is technically called ‘semantic satiation’. Smith and Klein (1990) noted that ‘Prolonged repetition of a word results in the subjective experience of loss of meaning, or semantic satiation’. At risk of oversimplifying their diligent study, it works something like this; on a relatively infrequent basis I inform my partner that I love her. It seems to cheer her up. If I informed her of my love on a daily basis she would be delighted for a while, then she would suspect that I am having an affair, then she would get bored with it and then perhaps later even angry. The phrase would become increasingly less meaningful and impactful.
At a more serious level it does seem to me to do some harm. In reality a lot of ‘building resilience’ is really risk mitigation or some type or diversification in the case of supply chains. If for instance, we take Markovic’s 1952 diversification theory (disputed by later critics) it does supposedly make an investment portfolio more resilient to market volatility, but the critical issue or activity is diversification which is a ‘thing’ in its own right with a word all of its own to describe it. Now one can make the argument that the end result is a more resilient portfolio, but one should not be tempted to change resilience to an activity which requires it to be a verb. Diversify is the verb or ‘doing word’; resilience is the result. Similarly, if we claim that all activities are resilience measures it somehow diminishes the utility or worth of risk assessments, risk mitigation, plans and responses all of which combine to achieve resilience.
It might be easy to dismiss these concerns as semantic academic posturing yet the power of words, their definitions, associations, and nuances are what will shape the future of resilience. I would wish resilience to remain practical, efficacious, and most importantly simple. Let us leave resilience as an ambition or end state that is achieved through an array of distinct professional activities. Let us also ensure that the fundamental hard and often costly problems associated with resilience are not whitewashed with an ephemera of pleasantries normally found at the higher altitudes of Maslow’s hierarchy of needs. There may well be benefits to stress or coping management courses but let us call them just that, not personal resilience.
Dr Chris Needham-Bennett is Managing Director at Needhams1834 Ltd and Visiting Professor at University College London.
Email Chris at: email@example.com
 Alexander, D. E.: Resilience and disaster risk reduction: an etymological journey, Nat. Hazards Earth Syst. Sci., 13, 2707–2716, https://doi.org/10.5194/nhess-13-2707-2013, 2013.
 Moser, S., Meerow, S., Arnott, J. et al. The turbulent world of resilience: interpretations and themes for transdisciplinary dialogue. Climatic Change 153, 21–40 (2019). https://doi.org/10.1007/s10584-018-2358-0
 McLeod, S. A. (2022, April 04). Maslow’s hierarchy of needs. Simply Psychology. www.simplypsychology.org/maslow.html
 Robertson, I.T., Cooper, C.L., Sarkar, M. and Curran, T. (2015), Resilience training in the workplace from 2003 to 2014: A systematic review. J Occup Organ Psychol, 88: 533-562. https://doi.org/10.1111/joop.12120
 Smith, Lee, Klein, Raymond Evidence for semantic satiation: Repeating a category slows subsequent semantic processing. Journal of Experimental Psychology: Learning, Memory, and Cognition, Vol 16(5), Sep 1990, 852-861
 Portfolio Selection, Harry Markowitz – The Journal of Finance, Vol. 7, No. 1. (Mar., 1952), pp. 77-91