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What would happen if Facebook disappears tomorrow?

By Razvan Nicolescu, on 30 March 2015

Women explaining how she uses WhatsApp (Photograph by Razvan Nicolescu)

A friend explaining how she uses WhatsApp (Photograph by Razvan Nicolescu)

This quite obvious question kept coming up during my fieldwork in southeast Italy for different reasons. First, the transitory nature of Internet-based platforms and services is a big challenge for anthropologists; so we had to adapt our research methods and dissemination strategy to respond to this. Secondly, people in Grano themselves put this question in different ways as many recognized that Facebook started to be part of their everyday lives. Finally, many people were quite anxious about Facebook because they could not see any alternative to this service.

The vast majority of people I talked to agreed that the short answer to the question in the title is… ‘Nothing!’ – they would not be affected in any way if Facebook would disappear some day. This seems to also be supported by the second comparative questionnaire from the research. For example, 82% of the respondents answered the question: ‘Has using social media made you a) happier, b) less happy, c) no difference,’ by indicating variant (c).* Motivations for this option were usually related to the fact that Facebook was perceived as a nice and attractive gadget or accessory that could hardly be related to the sources of happiness or personal satisfaction with their lives. These sources were located in very precise places inside and outside the individual, unlike Facebook that few people had a clear idea of what really is and how it functions.

At the same time, only 34% of Facebook users think their use of the service is becoming less frequent, while almost 50% think their usage remained the same. The nature of our research could not identify trends, but the quantitative data confirms the key finding that even if most people in Grano do not see social media as too important and revealing, they nevertheless use it increasingly more. But the intensity of the usage is not limited to more frequent use or interaction on one single platform, such as Facebook, but mainly to continuously finding alternative platforms on the horizontal: such as WhatsApp, Instagram, or Twitter for example.

As I will detail in a future post, these platforms function so that each sustains or complements the use of the others so that there is actually no overlapping between platforms. And in particular, Facebook acts as a common kind of reference for all other social media. In this context, the ethnographic material suggests that not Facebook itself, but the kind of new public visibility that this service introduced is destined to not disappear. While Facebook could be replaced, outclassed, or rebranded it is what people have discovered about themselves by using Facebook that will stay there a little longer.

And this is why nobody in Grano would really mind if Facebook would disappear one day: they had already gained a new technology. This is established by the totality of social media people use and not by any one platform in particular.

P.S. – Facebook, as indeed all Internet giants, are already aware of this; and the way they fight their own ‘fear of disappearance’ is by continually transforming themselves and inventing new horizontal markets. This is simple marketing but what economic reality proves is that even these basic methods are extremely volatile in the Internet market. It is relatively easier to transform and invent in the domain of communications than when you are stuck in an Internet-based version of a conventional business, for example, and at least another 9 anthropologists who studied social media around the world also know why.

* This data is preliminary. Accurate data based on the quantitative questionnaires will be provided in June 2015.

Social media and the shifting boundaries between private and public in a Muslim town

By Elisabetta Costa, on 26 March 2015

Photo posted on the Facebook profile of a research participant

Photo posted on the Facebook profile of a research participant

Facebook is designed to encourage people to reveal information about themselves, and the market model of Facebook’s founder Mark Zuckerberg is based on sharing and radical transparency (Kirkpatrick, D. 2010).  Also, scholars have largely focused on the “disclosure effect” of Facebook, and have studied the ways this social media has led people to publicly display private information about their daily life.

In Mardin, however, people are really concerned about disclosing private information, facts and images. I’ve been told several times by my Mardinli friends, that the public display of photos portraying domestic spaces and moments of the family life was sinful (günâh) and shameful (ayıp). The variety of the visual material posted on Facebook in Mardin is, indeed, quite limited compared to what we are used to seeing on the profiles of social media users in other places, like London, Danny, Jo or Razvan’s fieldsite. For example when people in Mardin organise breakfast, lunch or dinner at their house, and invite family’s friends and relatives, they rarely post pictures portraying the faces or bodies of the participants at the feast. They rather prefer to show pictures of the good food. In this way they can reveal and show off their wealthy and rich social life, and at the same time protect the privacy of the people and of the domestic space. Yet, when images portraying people inside the domestic space are publicly displayed, these tend to be very formal and include mainly posed photography. By doing so, the aura of familiarity and intimacy is eliminated, and the pictures are more reminiscent of the formal images common in the pre-digital era.

Whereas in most of the cases people tend to follow online the same social norms regulating the boundaries between private and public offline, it’s also true that these boundaries have increasingly shifted. The desires of fame, notoriety and visibility is very strong among young people living in Mardin. For example, after posting a picture, it’s quite common to write private messages to friends asking them to “like” the image. I’ve also been told off a few times by my friends in their early twenty, for not having liked their pictures on Facebook. Facebook in Mardin is a place to show off, and to be admired by others. It’s the desire of popularity and fame that has led people to publicly display moments from their daily life that have traditionally belonged to the domestic private spaces. By doing so, the private space of the house has started to increasingly enter the public space of Facebook, despite limitations and concerns. Also the body and the face of religious headscarf wearing women have been widely shared on the public Facebook, apparently in contrast with religious norms. A friend told me: “Facebook brings people to behave in strange ways. A religious covered woman I am friends with, on Facebook posts the pictures with her husband hands by hands” This public display of the conjugal life contrasts with the normative ideas Muslims from Mardin have of the private and the public. Several other examples show that Facebook has led people to publicly display what has traditionally belonged to the domestic and private sphere.

In Mardin the culture of mahremiyet, the Islamic notion of privacy and intimacy (Sehlikoglu, S. 2015), continues to regulate the boundaries between the private and the public both online and offline, but with significant differences between the two.

References

Kirkpatrick, David. 2010. The Facebook effect. Simon and Schusters

Sehlikoglu, Sertaç. 2015. “The Daring Mahrem: Changing Dynamics of Public
Sexuality in Turkey.” In Gender and Sexuality in Muslim Cultures. Gul Ozyegin
(Ed), Ashgate.

How much hate is there on Facebook?

By Razvan Nicolescu, on 2 March 2015

One of the 10 best memes of 2013 according to wired.com

One of the 10 best memes of 2013 according to wired.com

This blog post was inspired by one question Sonia Livingstone asked the Global Social Media Impact Study team after our joint presentation at SOAS. The question was addressing the relation between emotions and social media and in particular to what extent we agree with the stereotypical image that sees social media as the default display for negative comments and interventions.

In the first part of my answer, I was arguing that seldom ‘the negative’ is already in the gaze of many observers of social media. Sometimes, negative news, heated discourses, and reports of intolerance are so poignant and invite to instantly share that they gain a kind of momentum that clearly stands apart from any other type of information. Then, everyday online conversations could allude to the ‘theme of the day’ as it were.

But, after 15 month of fieldwork in southeast Italy I cannot really say that ‘the negative’ dominates social media. By contrary, if we take a look at the Facebook pages of people in Grano in any given day and apply some simple statistics, we will see that most of the times the negative comments represent less than 10% of the total number of comments, while sometimes they are negligible, hatred is virtually absent! Instead, people really prefer irony and wittiness to express their various disappointments and discontents on a daily basis.

This points to the issue that in what regards news, social media behaves quite similar to a classical broadcast medium such as TV; the main differences rest in its real-time, broadness, and reproductive nature, as well as in the possibilities of (usually) horizontal interaction using the same environment. But then, most people prefer to use social media to engage with the mundane, the personal. In this context, most accusations of social media as being shallow and negative come from the fact that both the public and the private are conflated in the same platform. As I showed elsewhere, in southeast Italy most people have solved this tense situation by finding alternative spaces where they could really be private: such as mobile messaging and WhatsApp.

This points to the second part of my response, which is about the different layers of intimacy people in Grano actually construct by means of social media. I have discussed this elsewhere, but, we can just think of somebody who uses mostly text messages to communicate with her fidanzato, phone calls with her parents, WhatsApp with her best friends, and share Facebook statuses and comments to everybody else. These different layers of intimacy suppose different sets of emotions that could be better expressed by different media. The mechanism by which people use different media to objectify the particular kinds of relations they have or want has been described in the theory of Polymedia.

Therefore, I suggest that most of the stereotypical allegations around social media are informed by a stereotypical understanding of media as a homogenous and consistent environment with well-defined purposes. And it is also true that most people I worked with see Facebook as imposed from the exterior, by some higher social and economic forces, and maybe this is why most of them do not see any problem if someday it will simply disappear.

Facebook and the State: propaganda memes in Turkey

By Elisabetta Costa, on 27 February 2015

Propaganda meme that has widely circulated on social media during the protest of March 2014

Propaganda meme that has widely circulated on social media during the protest of March 2014

The academic and journalistic accounts on the political uses of social media have mainly emphasized the practices of activists and dissidents, or alternatively the control and censorship by States, but I believe that one area of research has been largely overlooked: the government’s production and distribution of social media outputs for propaganda purposes.

After having observed the political uses of social media in Mardin for a long time, I was struck by the wide circulation of videos, memes and news supporting the government and the ruling party AKP. Most of this material was produced and originally shared by institutional sources or other informal groups whenever some significant events occurred. For example, in March 2014 anti-government protests erupted all around the country when a 15 years old boy died after having been in a coma for 269 days, the boy had been hit by tear gas while he was going to buy bread during the Gezi Park protest in Istanbul. In March 2014 the social media sphere in Mardin was populated by memes that were reproducing the government discourses and minimising accusations of police brutality. The image posted above is only one example of the several memes of this kind, the caption says: “This is not the way to buy bread/This is.”
The Turkish government’s engagement with social media was also documented by few journalists, and it was reported that in September 2013 the governing AKP party created a team of 6000 social media users to help influence public opinion. However, I have never come across any detailed report or research about this crucial and important topic.

In Mardin the active usage of social media by the government and the ruling party AKP, is also interlinked with State’s control and surveillance, as a consequence of these two factors, government opponents were not very active online. All this leads me to argue that social media in my field-site, far from creating a democratic public space, have rather reproduced and reinforced existing inequalities and exclusions of political and ethnic minorities.

“I’m Feeling …” – Status Messages on Social Media

By Shriram Venkatraman, on 25 February 2015

Photo by Sean MacEntee (Creative Commons)

Photo by Sean MacEntee (Creative Commons)

 

“Smiling :)”

“Happy !!!!!!!”

“Feeling Sad…”

“Irritated!”

Do the above look like private messages that one sends? More often than not at Panchagrami, they end up as Status messages on Facebook or WhatsApp groups.

Though these messages might authentically represent a person’s state of mind at a given point of time, there is no denying that such status messages receive much more responses (As Likes or Comments on Facebook or as questions on WhatsApp) at a rate faster than other posts. These kinds of messages normally occur with higher frequency among the young people  (less than 30 years old) at Panchagrami.
Status messages such as these tend to have a sense of mystery attached to them and would never reveal the whereabouts of the person (home/office/college or at a shopping center – where does he/she post this message from?) or if this message is related to ones personal or professional life or just something they encountered.

For example: A message such as “Pissed Off!” normally tends to have responses that could be put into several categories,

it could be serious —– “Sorry for you…What happened?”
it could be sarcastic —– “Once again?” or “Me Too!”
it could be an advice —- “Take a walk bro…things would be alright”
or offering immediate support —- ” Call me at +9199******08″
or it could be a joke —- “Take a leak” or “Don’t do it on your chair”

and for no reason a message such as this can attract two dozen Likes on Facebook – now this cannot be categorized under anything.

A message such as “I am smiling” can have responses such as

“I know why”

“What’s brewing?”

“Its good to smile. Smile often”

“hmmmm… hmmmm…”

A look at these messages leads one to reason out the ready support system that a person might have, though one cannot deny that there is a
level of performance associated with this as well. However, letting your ready audience know of a state of mind that one is in has its own strong and weak points. While several point out that channeling your frustration with your boss at work onto WhatsApp/Facebook as a status message and attracting a few soothing responses might calm your nerves, several also believe that people tend to overuse this platform for venting out their day to day frustrations, a few even criticize the neediness of the people who post such messages.

However, interviewing college students at Panchagrami revealed that authenticity of such messages in itself needs to be questioned at times.
Observing that such messages now attract a lot more responses, a few use it to their strategic advantage in order to receive more Likes and comments on their profile.

Now…”I’m Amused!”

Comparative ethnography: Local and global levels

By ucsanha, on 12 February 2015

For the first year of my fieldwork, I lived in Alto Hospicio, Chile, a city considered marginal and home to the working poor (as the US class system would call them). I spent the year chatting with neighbors in my large apartment building, kicking balls back to children playing in the street, shopping at the local markets and grocery stores, buying completo hot dogs from food vendors, walking along the dusty streets, and taking the public bus to and from Iquique. Now, for my last few months of fieldwork, I am living in Iquique, the larger port city, just 10 km down the 600 m high hill that creates a barrier between the two cities.

iqq beach 1

Photo by Nell Haynes

This project is based on comparative ethnography, but usually this means comparison across continents, hemispheres, and language barriers, at least. Yet, I have learned a great deal from comparing Iquique and Alto Hospicio, even in just one short month. Iquique is more lively, with a US-style shopping mall, many bars and restaurants, more variety in terms of grocery stores, a beach, a casino, and the sort of variety of different jobs and services available in mid-sized cities across the world. By comparison Alto Hospicio seems bare, even barren. There are no billboards there advertising the latest Tommy Hilfiger perfume (available in the TH shop in the tax free import zone of the city). There are no Peruvian-Italian fusion restaurants, or even cuisines like vegetarian, Indian, Mexican, Thai, or Italian alone. There is no theater, no yearly film festival, and—perhaps most disappointing for me last year—bars with happy hour deals on mojitos.

But what I know of Alto Hospicio, is that while there is less investment in infrastructure and commercial activity (or even advertisement), it is still a lively place. Neighbors chat, people take Saturday trips to the beach with their family, and friends gather to pass time or celebrate special occasions. But in many ways the lack of commercial activity gives Alto Hospicio a homogeneity that one does not encounter in Iquique. As I’ve written before, from the very shape of the houses to the clothing people wear, the spectrum of aesthetics is limited. People work in mining, in service industries, or own small businesses such as a corner store. And everyone knows that for “once” (pronounced own-say), the evening tea, the table will be equipped with bread, margarine, sliced cheese, and sandwich meat to accompany the hot tea. And most people seem quite content to share these things in common with their neighbors.

aho mirador

Photo by Nell Haynes

I wrote last month that the acceptance and even pride surrounding normativity is reflected on social media. But in looking at the social media in Iquique this becomes even more apparent. Foreign newspaper and magazine links are much more prominent. People post pictures from events they attended or even displaying the new throw pillows they’ve purchased for their couch, while in Alto Hospicio photos taken inside the home are rarely are intended to demonstrate the interior decoration. And the percentage of funny memes is much much higher in Alto Hospicio.

None of this shocks me. Coming from a middle-class US background, Iquique feels more like home, and Facebook usage from those residing here looks much more like what my friends at home post. But what this reminds me of is the ways that homogeneity may be working as the world becomes more and more connected. Iquique begins to look and feel like the Midwest of North America (well, with the added bonus of a Pacific Ocean beach), while Alto Hospicio remains very locally focused. That is to say, perhaps certain places are more or less likely to be both homogenized by social media, and have that homogeneity reflected on social media, given their figurative proximity to the global centers (in terms of economics, aesthetics, consumption, services, education, and work opportunities). By looking across all 9 sites of the Global Social Media Impact Study, this may become more or less apparent. We may find that those places that remain on the global “periphery” remain peripheral on social media as well. There may only be a 10km highway separating Alto Hospicio from Iquique, but the differences seem continental.

Normativity on social media in Northern Chile

By ucsanha, on 7 January 2015

As many entries in the blog affirm, local cultural aspects are often reflected or made even more visual on social media. As I have written before of my fieldsite, there is a certain normativity that pervades social life. Material goods such as homes, clothing, electronics, and even food all fall within an “acceptable” range of normality. No one is trying to keep up with Joneses, because there’s no need. Instead the Joneses and the Smiths and the Rodriguezes and the Correas all outwardly exhibit pretty much the same level of consumerism. Work and salary similarly fall within a circumscribed set of opportunities, and because there is little market for advanced degrees, technical education or a 2 year post-secondary degree is usually the highest one will achieve academically. This acceptance of normativity is apparent on social media as well.

One particularly amusing example of this type of acceptance is especially apparent from a certain style of meme that overwhelmed Facebook in October of 2014. These “Rana René” (Kermit the Frog, in English) memes expressed a sense of abandoned aspirations. In these memes, the frog expresses desire for something—a better physique, nicer material goods, a better family- or love-life—but concludes that it is unlikely to happen, and that “se me pasa,” “I get over it.”

Screen Shot 2015-01-07 at 6.52.19 PM

Similarly, during June and July of 2013 a common form of meme contrasted the expected with reality. The example below demonstrates the “expected” man at the beach—one who looks like a model, with a fit body, tan skin, and picturesque background. The “reality” shows a man who is out of shape, lighter skinned, and on a beach populated by other people and structures. It does not portray the sort of serene, dreamlike setting of the “expected.” In others, the “expected” would portray equally “ideal” settings, people, clothing, parties, architecture, or romantic situations. The reality would always humorously demonstrate something more mundane, or even disastrous. These memes became so ubiquitous that they were even used as inspiration for advertising, as for the dessert brand below.

Screen Shot 2015-01-07 at 6.55.50 PM

For me, these correspondences between social media and social life reinforce the assertion by the Global Social Media Impact Study that this type of research must combine online work with grounded ethnography in the fieldsite. These posts could have caught my eye had I never set foot in northern Chile, but knowing what I know about what the place and people look like, how they act, and what the desires and aspirations are for individuals, I understand the importance of these posts as expressing the normativity that is so important to the social fabric of the community.

WhatsApp: A pain in the arse

By Juliano Andrade Spyer, on 4 January 2015

3063220201_29035044d1_o

Image courtesy of Josh Stocco, Creative Commons

It is not uncommon for the people of Balduino to discuss sex. Even my least talkative informants enjoyed telling me about their love affairs outside their official relationships. So it is not surprising that loads of sex clips circulated through my informant’s smart phones’ WhatsApp exchanges. Yet I did not understand that a trusted female informant – that agreed to share her personal communication with me – constantly forwarded me clips of heterosexual anal penetration.

Most of the videos she sent me depicting sex had in common one element: they were low budged videos that displayed painful anal sex penetration.

Since I cannot show you those clips because of the nature of the content, I will briefly describe what is particular about them.

One clip shows the moment the male actor mistakenly misses the actresses’ vagina and penetrates her anus abruptly. The video is edited comically using slow motion to depict the ferocious reaction of the woman as she breaks from that predictable porn performance and, screaming, begins to attack her partner on that scene. There are also clips in which the women try to hide the pain by screaming in as if she was having an orgasm.

All these videos indicate that the women are putting up with those scenes for reasons that are not related to pleasure. They accept it, most likely because they are being paid as porn actresses, but they do not like it.

Why would adult heterosexual women be sharing this kind of content if it is not because it turns them on – as it clearly doesn’t?

My informant and her friends laugh at these scenes. For them, it is humouring the only channel that allows this kind of subject to be brought up. Laughing about these videos is a way to talk about the sudden change in gender relations in the village.

It was only in the past two decades that most women there began having the opportunity of developing a career and becoming financially independent from their male partners.

Men are no longer needed as before to provide money and protection for the family. In fact, women have become better adapted to the formal job market; they have studied more and are more productive than men according to various sources I spoke with. This change raises discomfort among men.

An informant told me her partner took away her birth control pills when she refused having sex late in the night (as she had to work early in the morning) as a way to punish her. As a mother she would again have to stay home and accept her dependence on him. Looking from this angle, the sharing of these painful anal clips exposes how difficult it has been for women and for men to negotiate new roles.

The conclusion may seem too obvious; but showing painful anal penetration clips may be just a way of agreeing that the men in Balduino are a big pain in their arses.

 

Does Facebook produce reality?

By Elisabetta Costa, on 31 December 2014

Facebook meme

Facebook meme

Researchers of the Global Social Media Impact Study are currently writing a chapter about the visual material posted on social media. For this reason I’ve been carefully observing my friends’ Facebook profiles and I counted an incredibly high number of memes citing famous writers, poets, and philosophers. Differently from the Italian field-site (see Razvan’s last blog post) where highly educated people use Facebook to express their knowledge and abilities when these can’t be used in other ways, in Mardin young adults use Facebook to construct a well-educated, moral and virtuous self and make it visible to the others. As I’ve been told by many local friends, people in Mardin want to appear literate, wisdom, religious and moral, and they use social media to achieve this goal. In fact Facebook is also criticized for being used to construct an-ideal self that is quite different from the offline self. The discrepancy between the online and the offline was a discussed topic in Mardin, and it also emerged from my ethnographic observation.

On the public Facebook wall, people consciously post what they know is going to be under the gaze of others. The public Facebook wall in Mardin is a place to be observed and to be looked at. Young adults and and middle aged people don’t simply stage a successful character in that specific social context, but they perform a self that is imagined as continuously monitored, controlled and judged. In Mardin social media are spaces under surveillance, and people more or less consciously perceive themselves under the control and the gaze of others and of the State institutions.

In a region that has experienced decades of political violence and inter-ethnic conflicts, people’s traumatic experiences have led to the production of fears and suspicion towards the ‘other’, whether this is embodied by the State or by the social body, and whether the threat is real or not. These two levels, the State and the society, blend and reinforce each other. As result people tend to be aware of privacy settings, to be cautious about the material they share, and to post only what strictly confirms to dominant social norms. Surveillance is a productive force that generates specific performances and production of selves.

But probably the most interesting consequence of surveillance is that it makes the visible real. When the visible is monitored by the society and by its authorities, and for this reason it’s imagined as having real consequences, then it’s intended as real. It’s in this context of surveillance that the visible on Facebook becomes real. And this explains why many people in Mardin spend a lot of time and energy to accurately construct their idealized self on Facebook. In 1928 the two sociologists W.I. Thomas and D.S. Thomas formulated this theorem: “When men define situations as real, they are real in their consequences”. But we may also say that when one level of appearance is imagined as having consequences (and it does have consequences) then it becomes as real.

Social media Goldilocks: Keeping friendship at a distance

By Daniel Miller, on 9 December 2014

Many people seem to think that social media such as Facebook are principally a means to find and to develop relationships such as friendship. Clearly those people don’t try to study the English. I have just finished a chapter of my book on Social Media in an English Village and it has become increasingly clear that the primary purpose of some social media, such as Facebook, is rather more to keep people at a distance. But that needs to be the correct distance. Goldilocks is the ideal middle-class English story. Whether it comes to porridge or beds we, the English, don’t want the things that are too hot or too cold or too short or too long. We want the things in the middle that feel just right. So it is with many relationships.

Yes, after Friends Reunited the early social media were often used to re-connect with people one had lost contact with. But as I heard many times this was also something one could regret, since often enough one was reminded of the reasons one hadn’t kept in touch in the first place. But that’s ok. If they become friends on Facebook you don’t actually have to see them. On the other hand you can satisfy your curiosity about what has subsequently happened in their lives as an entirely passive Facebook friend. Or if that feels a bit too cold you can add a little warm water to your bath with the occasional `like’.

When it first developed academics and journalists used to claim that the trouble with Facebook was that users couldn’t tell a real friend from a Facebook friend. Actually long before Facebook came into existence people would sit in pubs with one friend endlessly dissecting the last three encounters with a third party to decide whether that third party was or was not a `real’ friend. In fact the beauty of social media is that there are so many ways of adjusting the temperature of friendship. You can like or comment, you can have them in a WhatsApp group, you can private message them, you can send them a Snapchat, you can follow them on Twitter, you can acknowledge them in their professional capacity on LinkedIn, all on top of whether or not you phone, email and visit them.

Some of the best insights into the nuances of positioning come from discussions about the use of social media after a divorce, which might be your parents or relatives or again friends. Suddenly everyone is aware of what shouldn’t be shared with whom, and who might take offence if you are warmer to this side than you are with that side. Even in England we do sometimes actually make friends, but we then spend decades calibrating the right distance, judging exactly how much of a friend we want them to be and social media is just a wonderful way of getting things just right.