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Is QQ uniting the many different Chinas?

By Tom McDonald, on 19 November 2013

A meme shared by a research participant with the following caption: "I already have you in my heart. Even if there was someone better, I wouldn’t want them." (Original author unknown)

A meme shared by a research participant with the following caption: “I already have you in my heart. Even if there was someone better, I wouldn’t want them.” (Original author unknown)

China, it is often said, is a country of great contrasts. While our project has placed researchers in eight different countries around the world to research the impacts of social media, for China we deliberately chose to have two separate researchers and fieldsites: one in the north of China, and another in the south. It made sense to have two fieldsites in China because the country is such a unique case: Facebook and Twitter are inaccessible from the mainland, and the country has instead developed it’s own social media networks to fill the gap: QQ, WeChat and Weibo.

I have been astounded by the difference between our two Chinese fieldsites. My China North fieldsite is a very small rural town which is characterised by a relatively fixed local population with little inward migration, a strong emphasis on education, adherence to family planning laws, powerful ideals of family and the institution of marriage.

By contrast, the China South fieldsite where my colleague Xinyuan works is a relatively large urban town, with factories that employ rural migrants from faraway in China’s poorer western provinces. Xinyuan has shown how her participants often avoid family planning laws and show far less concern for the formal education of their children. Their decisions also seem led by more short-term ideals relating to the new pleasures and experiences that migration to urban areas can offer them.

To all intents and purposes, it seemed as though our fieldsites were two different worlds. At least that was the case until last month, when we moved our attention from day-to-day fieldwork to analysing the content of our participants’ QQ profiles. The results of the exercise was startling: despite all the differences between the north and south China fieldsites, most people create and share very similar types of posts. In China the most popular genres of these posts centring on ideals of either romantic relationships (see above example), or childbirth and child-raising.

Our task as anthropologists is to try to make sense of whether there is a link between these similar behaviours in our very different fieldsites, and what these phenomena mean for our understanding of society.

It is very early speculation at this stage, but I have a feeling that these similar postings might be one of the ways in which people across China are able to feel that they share values with each other, despite all the other differences that separate them. It does not matter that the participants from the China North fieldsite do not know our participants in the China South fieldsite, or vice versa. The fact that our informants are mostly writing and sharing the same kinds of posts might mean that they already have more in common than we had previously thought.

If we are to follow this line of reasoning, then it may be possible to speculate that social media in China is playing an important role in nationalism. But the nationalism I am suggesting here is not the obvious kind (and the one that attracts the most media and academic coverage), which operate on the level of patriotic postings, censorship, or protectionism of the Chinese internet. Rather, the nationalism I am proposing operates at a deeper (and far more subtle and widespread) level. Could it be that these posts play an active role in making Chinese people who are so obviously different in terms of status, background and wealth, feel a little more like each other?

If this is the case, then we need to also acknowledge that this affinity, rather than being ‘top down’, is expressed and furthered by users themselves every time they write, like or share one of these apparently innocuous posts. However ridiculous it may sound, the idea that a sense of Chinese nationalism might be partly constructed by shared baby photos and romantic memes could take us a step closer to understanding China as it is imagined and experienced by the normal population.

Social media and the sense of autonomy

By Razvan Nicolescu, on 23 October 2013

Photo by Razvan Nicolescu

Photo by Razvan Nicolescu

This post is about the usage of social media among teenagers in the Italian fieldsite and in particular about the idea of self-autonomy. The first thing to say is quite obvious: that is, most teenagers’ usage of social media happens between two main forces that act simultaneously and most of the time in opposite directions. On one hand, their peers encourage an active usage of new technology and social media, and on the other hand, parents and schools tend to drastically discourage and limit this usage. While online friends require more online interactivity and participation, families and teachers encourage more offline involvement. These kinds of misunderstandings are largely discussed in the anthropological literature (see for example Livingstone, Ito, or the Digital Youth Project) and I will not dwell here on this topic.

Another important issue related to teenagers’ usage of social media is that, like when playing in the playground, social media provides the setting where they learn and practice sociality inside the various peer-groups they adhere to and with no significant help or guidance from adults. At the same time, the famous psychologist Jean Piaget argued that roughly between 12 and 14 years old teenagers engage on the road from an ego-centric to a de-centered understanding of the world. In social terms, this process corresponds to a movement from a rather concrete to a more abstract understanding of relationships. Whether it is driven by an individual fascination or by a social imperative for the newly discovered relationships, may be debated. What is really important, I argue, is that the individual is entering int0 a vast system of communication and relations with a large number of peers in a relatively short period of time. There seems to be little time and space to filter out ideas and to be very strict in following some pre-defined rules for communicating, in adults’ terms. Instead, teenagers seem to sort out these rules on the go, while being active on social media.

Paulina is a 14 years old. She has been on Facebook for two years. She has around 800 friends on this platform, her profile is public, and she does not differentiate too much between her online friends. She is usually online two to three hours a day and logged into her Facebook account. She admits she does many other things online, including homework, however, most of the time she is busy answering different requests or messages she receives on Facebook. She does that because she feels she has to respond to these requests and she has to be quick if she wants her own thoughts to be heard. She is not interested if other people look at her online profile and why they would do that.

Paulina’s mother opposes most of these ideas. She has had a Facebook profile for around two years, but she was never too active on it. She has around 80 Facebook friends, most of them mothers. Actually, one of the reasons many parents started using Facebook was to friend their children so they could watch over their online behavior. She could not understand why her daughter would just post ‘everything’ on Facebook. She is quite confused in particular by the fact that her daughter seems to not make any choices in what to post and what to not post online, or in differentiating somehow between the audience of these posts. A private quarrel could go online, as well as an important prize at school. After some time of trying to control her daughter online, she gave up and started to mind more her own Facebook friends.

This story is very typical for the Italian town: teenagers introducing their parents to Facebook and young people introducing their parents to computer and skype. In a way, this seems to correspond to the process described by the term polymedia. However, when teenagers started to be active on twitter, things changed dramatically: they suddenly evaded the more socially accepted peer-to-peer communication for a much stranger one. Most parents do not even bother to ask their children what they do on twitter, not to mention trying to go to the site. Meanwhile, teenagers enjoy their newly discovered autonomy that corresponds to a sort of abstractization of social relations as detailed above. In any case, many teenagers seem to think that while Facebook became rather normative and predictable, twitter allows them to be more autonomous and innovative. And rules seem to be more difficult to be enforced here.

Facebook for fitness: a case study from India

By Shriram Venkatraman, on 18 September 2013

Photo by Bharfot (Creative Commons)

Photo by Bharfot (Creative Commons)

The following is a case study of a fitness enthusiast (a small business owner as well – owns a gym) in our Indian fieldsite who shares his passion for body building and subtly influences his business members through Facebook.

Krishna, aged 28, is a body building enthusiast who just loves fitness to the extent that it was natural for him to start his fitness centre/gym immediately after he graduated. While pursuing his Bachelors in Business Administration at a college close to the fieldsite, he took on several part time jobs, all in the field of fitness, at various privately owned and community gyms both in the city of Chennai and in the villages surrounding it, working in a wide spectrum of roles from being an instructor to looking after the administration. He learnt through being an apprentice to various well known instructors. He read most of the well-known fitness magazines that his work place subscribed to. He was not just an instructor who only preached, but  was also a walking proof  by practicing his own ideals on fitness. He participated very actively in most of the state-based fitness competitions and has even won a few of them, which further added to his credibility.

He surrounded himself with friends (mostly young men) who were also interested in fitness and he seemed to have influenced most of them to get into body building, and even compete in a few city/state and national level competitions themselves. His network which mostly consisted of people who were seriously into fitness and body building, now seemed to have influenced him in turn by respectfully addressing him as their “Master”. They do this even now, and the gym members seemed to have forgotten his real name and just address him as their Master. His personal attention to the fitness of his friends seemed to go a long way. He volunteered to help them compete in competitions and thereby spread around this idea (in a way popularising himself as a brand too, as he did not have a business at that time). Hence, it was natural for him to look out for an opportunity to expand his passion and with a good business sense he turned his network of friends into clients. He started his own gym and had a ready network of friends who naturally joined the gym. A member of his network seemed to have even helped him with procuring the equipments, while one helped him with a bank loan and another with the space for the gym.

Now he is a the owner of this small business, who owns and runs an 1800 square foot gym in a rented area. The gym functions in an artificially created shed in the terrace of a building owned by his friend’s dad. Thanks to his friend’s influence, he pays a rent which is at least 60% less than the market price. He charges his members a very reasonable amount as his gym does not have any electronic equipment and is not air conditioned. His network expanded considerably and so did the gym membership, the membership roster boasts of approximately 200 members on a rotational basis. Given that this is a men-only gym with very limited facilities, this number seems to be significant. Also most most of the gyms for body building use rather than usual aerobic fitness regimes.

As body building requires huge amounts of motivation and inspirational stories and pictures, it required a significant amount of time to ensure that his members are motivated to turn up to the gym every day. Following up with them was itself a huge task. Cell phones helped him in this task, where calling members individually and talking to them personally and messaging them inspirational quotes helped, however sending inspirational pictures of body builders with quotes in them were not possible with the phone that he had. So, he turned to a cheaper but an effective and valuable option: Facebook.

He made sure to add most of his old members as his friends on Facebook and also  asked every new member their Facebook ID and made sure to add all of them as his friends on Facebook. He send all his Facebook friends, who are his clients, pictures of body builders with inspirational quotes. He also sends them personal messages and pictures that he downloads from the internet. As a member of other international fitness groups on Facebook, he has all of these pictures and quotable quotes falling into his lap. He also shares stories of people in unfortunate circumstances and who have made it big and relates them to fitness. His way of caring, motivating and influencing his members/clients was now becoming easier. He says that he knows his members welcome this because, when they open their Facebook page every morning, they see a positive message with the picture of a strong man, which creates a positive energy in them to face the day and, in a way, subtlety influences them and reminds them of fitness and his gym.

He says his membership churn-over has reduced considerably since he adopted Facebook to communicate with them and has definitely helped in reducing a considerable amount of time/money spent over phone in motivating members to turn up for fitness. This method he feels is very non-intrusive. Further, he is now able to use his time effectively to concentrate on other business details and with Facebook groups, he uses them as a knowledge network to know the latest developments in the body building world, which has also brought down his magazine subscription charges. He prints out pictures of body builders and inspirational quotes that he gets on Facebook and now pastes them in his gym, to motivate those working out in the gym. Of course, he also relies on phone to communicate with people with whom Facebook doesn’t work or who are not into Facebook. He says his presence on Facebook also has helped him attract new members in the area. So when people search for gyms in the area, his name stands out with the area name. His Facebook ID is a combination of the name of the gym and his name, as well and with his geographical details are given, it’s pretty certain that his name stands out when people search for a gym in this area. Surprisingly, he doesn’t have a page for his gym and he says he doesn’t want to create one simply for the reason that his clients would then be clients and lose personal touch with him if he has a page instead of his profile. A profile makes sure his clients are his friends and it shows he cares for them.

QQ and education: children, parents, and schools and communication in China

By Tom McDonald, on 22 August 2013

'Summer Holiday Homework' textbook

Chinese textbook entitled ‘Summer Holiday Homework’ used by a middle school student in the North China fieldsite (Photo by Tom McDonald)

In the North China fieldsite, education makes a really neat contrast with Xinyuan’s case that she outlined in her earlier blog post, where she described how the migrant factory workers in her South China fieldsite often seemed to be having children specifically with the objective of sending them to factories at the earliest possible age.

The situation could not be more different here in North China, where education has presented itself as being an overwhelming priority for parents. Although people in the town and the surrounding villages are not in excruciating poverty, they are also by no means wealthy. Nonetheless, doing whatever they can to make sure that their child gets the best education seems to be at the front of parent’s minds. For example, here the summer holidays are not turned over the children’s play, as one may expect. Instead, many children attend tutoring classes (fudao ban). Most of the tutoring classes follow the normal school times of 8-11:30am and 2:30-5:30pm, except they take place an astonishing seven days a week.

Given the importance of educational achievement that parents place on their children, social media seems to play a role that would be best defined as somewhat antagonistic and contradictory to these educational aims. There is a discourse around QQ in the town that assumes it to be bad, and particularly threatening to children’s educational achievement of young people, and so it requires access to be restricted. This is then weighed against more practical benefits offered by the services that mean that they are in fact used by many student, parents and teachers alike.

One of the most common statements that emerged was that parents said their middle school children did not have QQ accounts or mobile phones. Almost every parent of children who did not have QQ or a phone would say ‘it affects study’ (yingxiang xuexi) as the reason for their children not having access to certain types of communication. For example, Mr Li bought a computer in the year 2003 when he was trying to make a go of his photography business. At this time Mr Li’s daughter was about 7 years old. Mr Li decided to setup a QQ account for his daughter. He saw that she was using it a lot and became worried she was playing too much, so he tried encourage his daughter to limit her own use, threatening to change the password if she did not comply. After two days Mr Li went to change the password, and realised it had already been changed. His daughter maintained that she hadn’t changed the password herself, saying to her father ‘hey, how can I not login?’. From this event Mr Li explained that he realised that young people caught on to new technologies very quickly.

Schools themselves also present a somewhat mixed set of messages regarding the use of social networking. Most obviously, the school rules prohibit the use of mobile phones. The reality is, of course, somewhat different. According to one middle school teacher, in a class of around 40 students, one might expect to find around 11 with telephones on their person. The most important reason for confiscating phones is the use of playing online games on phones or using it to send messages via QQ.

On the other hand, there were also examples of cases where schools had been incredibly pro-active in the creation of accounts. One parent explained their main reason for having a QQ account themselves was to hear from the school:

“I do not normally use QQ chat, I mainly use it for communicating with my child’s primary school teachers. My child has just started the second year of primary school, from the start of the first year, if teachers have some materials they just post it all on QQ, and you download it yourself.”

The final interesting twist to this story is that all this parental effort aimed at restricting young people’s access to QQ and mobiles is effectively then reversed when, at the relatively tender age of 15, most children leave home to read vocational college or high school in the nearby city district, about 20km away. This event changes a major part of parent’s views towards communication and it becomes more common for parents to condone the use of QQ or mobiles.

For example, Liu Ting has just finished her middle school examination, and has also managed to secure a place in the top high school in the nearby city. As a reward (jiangli) for her excellent results, her parents said they were going to give her 1000 RMB ($163 USD) cash. However her mother told us that Liu Ting said it was too much, so they came to a compromise of a 500 RMB ($81 USD) reward and a mobile phone for her to use when she started school in the city. Previously she had not been allowed the use of a phone.

These three quite contradictory examples all show different degrees of restriction or condoning of QQ and phone use, and reveal the nuances of shifting relationships between children parents and schools in China.

Categorising relationships through QQ’s friend lists, or, the problem of where to put one’s wife?

By Tom McDonald, on 26 March 2013

A list of a user's different groups of friends on QQ's Instant Messaging client (Photo: Tom McDonald)

A list of a user’s different groups of friends on QQ’s Instant Messaging client (Photo: Tom McDonald)

Listing the social connections of a research participant is a somewhat foundational methodological tool for any anthropologist. In times gone by, the ethnographer was expected to head off into the tropics, preferably dressed entirely in white, to painstakingly assemble kinship diagrams that indicated how members of a particular group were related to each other.

China’s most popular social networking service, QQ, is particularly notable in this respect, because it’s instant messaging client, in the same manner as a somewhat uncouth anthropologist interrogating his participants, forces users to categorise relationships by assigning their online friends to specific groups.

The above photo provides an example of a male office worker in his early 30s living in a small city in China. The names of the groups are as follows. The number of friends assigned to each group are included in brackets

  • My friends 我的好友 (99)
  • Highschool classmates 高中同学 (50)
  • Friends and colleagues 朋友同事 (30)
  • University classmates 大学同学 (45)
  • Wife 老婆 (1)
  • Universal (this is a pun where the user has replaced the one of the characters with a synonym that means ‘auspicious’) 普吉 (10)
  • Enterprise good friends 企业好友 (1)
  • Strangers 陌生人 (82)
  • Blacklist 黑名单 (0)

It should be noted that the ‘My friends’, ‘Strangers’ and  ‘Black list’ are all default categories for the instant messaging client, although users are able to rename them if they wish. Although it is too early to draw any firm conclusions about how the Chinese are categorising relationships at this stage, I would expect that we will see groups of school classmates to be a common theme throughout our participants. This perhaps tells us something about the importance of education in China and the endurance of classmate bonds throughout life.

Also of interest is the number of ‘Strangers’ who have added themselves to this person. I think this will emerge as another important theme as ur research progresses, and it leads me to believe that the friending of strangers might be an important element that distinguishes QQ from western social media platforms.

A final note on the exceptional category ‘Wife’. The fact that this user dedicates an entire list to his spouse may well set him apart as a ‘model husband’ (mofan zhangfu 模范丈夫), but perhaps it could also be indicative of the fact that he doesn’t know where to put his wife amongst all his other friends? I recall an incident from my previous research in China, when one of my informants, upon adding me as a QQ friend, realised that he didn’t have a suitable list to put me in, so after much deliberation, he created a new list, populated solely by me, called ‘Foreigners’.

Maybe I should have stuck with the white outfit after all.