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Sharing anthropological discoveries on social media: ‘marketing’ or ‘interactive learning’?

By Daniel Miller, on 6 August 2015

Indian teenager using smartphone

Social media and engaging anthropology? (Photo: Pabak Sarkar CC BY 2.0)

Over the last year, people have often asked us questions like “Surely you will market your project using social media?” or, “What exciting campaigns based on social media will make your project a success?”

Well the answer is that indeed we think we have learnt a good deal about social media. What it is useful for, but equally where claims are made that are not borne out by our evidence. We have concluded that this huge emphasis on marketing through social media has far more to do with the wishes and desires of the marketing industry for this to be the case than any sober assessment of what social media actually is.

Looking at our research as a whole, we find quite limited successful employment of social media as a form of mass marketing and promotion. Yes certainly in some cases, but in most of our field sites it’s force is quite limited.

Our primary theorisation of social media is instead as a form of sociality and the formation of small groups for internal discussion. It is not generally a means for trying to reach new or different people but rather for consolidating social groups that are largely known. Some platforms such as LinkedIn and Twitter clearly command a wider presence but even here, social media generally works best for groups that are linked by common interests such as devotees of Star Wars, rather than in reaching a generic audiences.

We are not alone in this. Fore example, even people in business are starting to appreciate that Twitter is not always effective in driving traffic in the direction that they would wish.

So yes, we do envisage a role for social media in the dissemination of our project findings but mainly other than as a tool for mass marketing. We see social media as an important instrument for interactive learning. So people who take our online course will be encouraged to form small groups in which they can discuss the material and make and receive comments about what they are learning.

People who cannot meet physically in class rooms can use social media for discussion. Social media can also harness one’s personal networks to disseminate information in limited ways, and much of the more successful commercial usage we observe in our field sites relates to businesses where personal interaction is also important.

What people seem to imagine is that a project that studies social media will – for that very reason – concentrate on using social media. But we have never been advocates for social media.

The point of our research is to remain open and cautious about our findings, and we are just as comfortable noting the limitations and negative effects of social media as its potentials.

Facebook as a window: managing online appearance

By Razvan Nicolescu, on 31 July 2015

Shop window in Grano

Shop window in Grano (Photograph by Razvan Nicolescu)

A particularly common way that many people in the Italian field site thought about Facebook was by comparing it to a shop window (vetrina in Italian). Some did not exactly like the fact that, like a window, ‘everybody can see your personal stuff.’ In contrast, others used this new kind of visibility as an opportunity to actively promote different aspects of their interests. Out of this latter category, teenagers and some local entrepreneurs were by far the most active in this way, followed by artisans, artists, and a few local politicians.

In my forthcoming book, I explain how much of this region’s history explains why people are very concerned with the way social visibility reflects their social status. For example, families have always demonstrated their core moral values by keeping a clean and tidy house. Equally, most women spend considerable time beautifying themselves, selecting their clothes, making sure their outfits are neat and that their family is equally well dressed before they are willing to leave their own home. Dressing reflects the social and economic status people believe they have, even though their actual economic position could be somewhat different (for example, because of the massive unemployment in the region).

So how is this reflected on Facebook? Just as people put all this time and effort into their offline appearance, now many are extremely careful in curating their Facebook page. They do so by being extremely careful in selecting and editing the photos they upload, showing their support for online friends with comments and ‘Likes’ and in general trying to make sure their appearance on Facebook is consistent with how others would see them ‘offline.’ Facebook is considered a very public platform, and therefore people are very considered in how they post.

Among other things, the role if Facebook here is to actually make sure that there are no major differences between how people appear to others ‘offline’ and ‘online,’ for example, by offering adjustments or justifications when this may seem to some that this is not the case. Recently, a friend of mine in the field site had to post a long message on his own timeline to reply to an accusation from one of his online friends (which remained unnamed) who accused him of not being a proper ecologist. This remark was triggered by some of my friend’s recent postings in which he vaguely displayed some sort of sympathy for mass consumption practices.

Similarly, people are increasing aware that when they dress to go out, some of their friends might take a photo of them and upload it on Facebook. Therefore, that particular photo will have an implication beyond the transience of the particular event they have attended to.

In all these cases, the consequence is that Facebook works as a window that opens up a view both towards an exterior appearance of the individual which also reflects on the social norms existing in the local community, and the interior of moral values or domestic family. For both, people follow clear guides to the type and level of visibility they are expected to reach.

Why do young men from lower socio-economic classes prefer shopping online?

By Shriram Venkatraman, on 3 July 2015

Shopping1

Photo by Shriram Venkatraman

Most of us on social media have noticed the static advertisements that are displayed on the side panels or the advertisements that intrude upon the videos we watch on Youtube. While some choose to ignore them some view them as an irritating factor that impinges on their personal space/time, and while some see them as distracting to say the least, for others they may be informative. The views are as myriad as the advertisements themselves, and are relative to the social context of the viewer.

However, this post is not about the different kinds of advertisements that get displayed on social media, nor is it about any kind of advertising strategy. My aim is simply to illustrate a finding, namely how advertisements on social media can transform the norms of consumption and shopping for the lower socio-economic classes in some societies by acting as a gateway to online shopping.

Let’s explore the case of how advertisements on Facebook have driven young men from the lower socio- economic classes in Panchagrami, South India, to explore the world of online shopping, and thus escape from subtle discrimination and embarrassment they sometimes face in shopping malls.

The young men of lower socio-economic classes in my field site have a fascination with online shopping. Though, most of them are school dropouts, one investment in particular that appeals to them is a smart phone with a 3G data pack. Access to Facebook or WhatsApp isn’t too far for these youth, as this becomes a natural extension of a 3G connection.

Other than socializing on Facebook, another significant aspect of their activity on Facebook is clicking on the different advertisements, specifically those which display colourful clothes, shoes or hi-tech phones. While at the beginning most did not know how to buy from these e-shopping sites, they didn’t have to look far to find informal tutors to advise them. Most of these tutors were educated IT employees who hailed from the same area and were childhood friends of theirs.

While it may seem as though their shopping on these portals is just a natural extension of them being on the internet or on social media, this turn to online shopping has much deeper facets that require attention.

Why Online Shopping?

While most online shopping still requires plastic money (credit/debit card), the Indian e-shopping portals offer a cash payment model known as ‘cash on delivery’ which perfectly fits the cash economy that dominates this demographic. They don’t have credit cards and some don’t even have a bank account. This model lets them choose and buy products online, then pay in cash only when they receive the products at their doorstep. This service gives them access to things from t-shirts to trousers to slippers etc. through these portals, without the hassle of owning a credit card.

Using e-shopping portals gives them an opportunity to experience better service and feel important. This was of particular importance because of the way they were treated by salesmen in malls who would look down at them when they asked too many questions, or if they asked for choices before they had made a selection. They also felt that, because of their skin colour, salesmen assumed that they could use their power and expertise to force products that they would never have chosen.

They very often said that they felt helpless and like fools when they walked out of a store. They also often felt too intimidated and embarrassed to visit upscale showrooms, and often felt out of place. The salesmen often just assumed that they weren’t worth his or her time because they didn’t see them as a potential sale. So, when they would ask questions, the salesman would obfuscate rather than waste their time.

However, this didn’t happen on e-shopping portals. It patiently showcased anything they wanted or even aspired for. Even though they had enough cash, a salesman always got irritated with them, but e-shopping portals didn’t.

Further, anything you asked for came to your doorstep rather than having to go out looking for it. In addition to convenience, this service has allowed them to showcase their power and status in ways that they previously could not.

The availability of cheaper products on these portals also allows them to consume products specifically intending to give them as gifts to their kins. This gift giving through buying things online automatically builds status among their social circles as well.

However, when it came to buying electronics, like smart phones, they preferred a showroom environment so that they could feel the phone before investing in it. They still used the e-shopping portals to compare models, before going to a showroom. Let’s suppose they want a Sony or HTC phone, first they go to the e-shopping portal and compare the visual features, then ask their IT friends to help them with the features, then they compare prices and look for other models and the associated visuals and features, then, finally, go to Youtube to watch videos of how the phone works. They go back to evaluate the number of stars (gold stars) the phone has received on the e-shopping portal. Finally, they decide on the model they want and go to a showroom in Chennai to get the phone.

Given that they are now equipped with knowledge regarding their intended product for purchase, they are more confident when it comes to shopping in mall showrooms and don’t feel intimidated with either the ambience or the salesmen. They often felt that they knew more than the salesmen after this process of acquiring knowledge about the phone through social media.

In other words the collective social knowledge that social media offers, transforms their shopping experience itself, from just being a passive buyer to an assertive consumer, who wouldn’t be put down so easily.

Such experiences have led them to click on more advertisements, as they realize that it was these advertisements that actually offered them a window to a new shopping experience.

Personal and public aesthetics: What I learned from my own visceral reactions in the field

By ucsanha, on 25 June 2015

jair selfie

Photo by Nell Hayes

At first, I couldn’t quite put my finger on it, but over the first several months in my fieldsite in northern Chile I began to realize that one of the reasons I never quite felt totally at home was that the aesthetics of the place never quite fit with my own sense of aesthetics. By aesthetics, I mean the effort and thought that people put into the way things look. In my fieldsite, a city of 100,000 inhabitants, I noticed this in public parks and municipal buildings, in both the inside and outside of homes, and in the way people dressed. It was not only an intellectual exercise, but a visceral feeling. If I wore the clothes that I was used to wearing, perhaps a dress or a fitted button down shirt, I felt as if everyone was staring at me because I was dressed with too much care. Perhaps they were right. There wasn’t really anywhere to go looking smart. The only bar in the city had cement floors, cinderblock walls, and heavy metal bands playing live every weekend.

Over time I thought more about the sense of aesthetics in Alto Hospicio, and realized that while I had considered it entirely utilitarian at first, there was something more particular about it. The aesthetic was very much a part of the accessibility and normativity that prevailed in the city. The predominant aesthetic was not nonexistent, nor did it always privilege form above function or the “choice of the necessary” as Bourdieu calls the working class aesthetic. While many people clearly could afford to redecorate their homes or buy expensive clothing from the department stores in the nearby port city, their aesthetic choices leaned toward an appearance that was not too assuming. They didn’t flaunt or show off in any way. It was an aesthetic that was presented as if it were not one, because aspiring to a particular aesthetic would be performing something; a certain kind of pretension. Yet the aesthetic relies on deliberate choices to not be pretentious or striking; to be modest; to be unassuming. This aesthetic then not only predominated in the material world, but also online. Unlike in Brazil, where young people would never post a selfie in front of an unfinished wall, this was precisely the type of place youth in northern Chile might pose. While in Brazil this would associate the person with backwardness that contradicts the type of upward mobility they hope to present, in northern Chile this type of backdrop would add a sense of authenticity to the person and their unassuming lifestyle.

So, in the end, what began as a visceral feeling of discomfort in the field site, actually led to a very important insight. As I told academic friends many times during my fieldwork, “This place is a great site for research, but not at all a great site for living.” Fortunately, even some of the “not at all great” parts of about living in northern Chile helped my research more than I realized at first.

 

Reference

Pierre Bourdieu, Distinction: A Social Critique of the Judgment of Taste. Richard Nice, trans. New York: Routledge (1984), pp 41, 372, 376.

 

It’s not just about Chinese migrant workers

By Xin Yuan Wang, on 22 June 2015

Chinese female migrant workers working in a local reflective vest workshop. Photo by Xinyuan Wang

Chinese female migrant workers working in a local reflective vest workshop. Photo by Xinyuan Wang

A question always strikes me as I write up ethnography and prepare for talks based on my 15 months of fieldwork among Chinese factory workers in southeastern China: what will people learn from Chinese migrant workers’ use of social media? Of course these stories may sound ‘exotic’, but I will see it as a total failure if they are nothing more than novel and exotic in peoples’ eyes.

Ethnography in a way is a storytelling of others’ lives. This technique is also widely used in novel writing, film making, and all forms of the narrative of ‘otherness’. Recently a film came out called Still Alice, a touching film telling the story of an extremely intelligent female linguistic, Alice, in her 50s who suffers from Alzheimer’s. In the film Alice is not only gradually losing all of the professional knowledge she acquired after many years of education and research, but also all the memories of her life, of being a mother, a wife, a woman, even a human being.  My colleagues and friends who watched the film shared the same thought, how lucky we are to still have those memories which, from time to time, we take for granted. And some of them, including myself, even became a bit panicked when we would forget something all of the sudden – OMG, is that an early sign of Alzheimer’s?! Whether being grateful, thoughtful, or even panicked, all of these reactions come from the fact that we are placing ourselves in the story and imagining ourselves living her life. Empathy is the word we use to describe these experiences that bridge other’s stories and our own.

And ‘empathy’ is key for the ethnographer. I still recall the days when I felt desperate about the state of my filedwork, that I had nothing to do but watch ‘stupid’ videos on people’s smartphones with the factory workers or just stare at people’s repetitive movements on the assembly line for hours. All the boredom drove me bananas and I howled to Danny that I couldn’t bear such a dreadful life anymore. What Danny said not only calmed me down but also woke me up: “Don’t forget, if you have enough, you can easily walk out in the near future, but for them, it’s their whole life.

The most unforgettable thing I learned from my fieldwork was not the material I took away for my research, but the personal experience of being able to live those migrant workers’ lives. Through this experience I developed an empathetic respect for other people’s lives and motivations which, in turn, has allowed me to reflect upon, and be grateful for, my own life. However, not everybody has the ‘luxury’ to experience others’ lives like ethnographers do. This further highlights the importance of our research, that we have the opportunity to bring an empathetic understanding of ‘others’ to the public when they read or listen to our research.

People constantly gain knowledge of themselves through understanding others: how we are different from the others, how we are similar to the others, why we are different or similar, these inquiries help us to depict the outline of the ‘self’. This is the main reason for the importance of learning other’s stories, because they allow us to gain perspective on our own lives, to think and feel differently. A good novel or a good film achieves this, so why not ethnography? One could argue that ethnography can do this even better, given its holistic knowledge of the given population and society.

The empathy and thought evoked from an anthropological study of ‘others’ can be very powerful, one of the most famous cases comes from Margaret Mead’s fieldwork in Samoa. Mead’s book Coming of Age in Samoa has sparked years of ongoing and intense debate on various issues such as society, community, social norms, and gender. For example, Mead described how gender is constructed by the local community, in this case one totally different from American society, and argued that masculine and feminine characteristics are based mostly on cultural conditioning. This argument actually influenced the 1960s ‘sexual revolution’ when people in the West started to rethink gender.That’s the real strength of ethnography.

This bares a question for all anthropologists, in what way is your research relevant to an audience who may not necessarily be interested in the specific group or society that is the focus of your research? The knowledge drawn from fieldwork should not be parochial. As we can see in Mead’s case, ethnography about a group of people which seems to bear very limited relevance to people in the West is capable of inspiring people by evoking reflection of the ‘self’, culture, and society.

In some of my talks, as well as at the end of the ethnography I am writing, I always try to remind people that it is not just about Chinese rural migrants. Yes, they are the human faces behind ‘Made in China’, they are said to be part of the biggest migration in human history. However, it is more than that. For example, understanding the ways migrant workers experience social media as the place where real daily life takes place in the context of their appalling offline situation pushes us to think about the complex relationship between online and offline, which is one of the core issues about social media use worldwide. The fantasy images on the social media profiles of Chinese rural migrants may look totally bizarre to you, but the logic of applying imagination to guide, explain, fulfill or strike a balance in daily life is as old as human history – dreams, sexual fantasy, folktale, religion…you name it. So a study of how people play out their fantasies about life with the help of social media and how such experiences impacts people’s lives may not just be relevant in that given population and society. It is not just about Chinese rural migrants, it’s about understanding them as well as gaining understanding of ourselves.

Social media and new rewards in learning

By Elisabetta Costa, on 19 June 2015

Photo by Elisabetta Costa

Photo by Elisabetta Costa

 

Education has become an important topic of investigation in our comparative research. Last May we also explored and presented our findings in a workshop held at UCL. In Mardin, similarly to field-sites in rural China and Brazil, parents and kids tend to see social media as a dangerous threat to formal education. The education system in Turkey is built around examination preparation, and examination results can chart the course of a person’s life. In this context social media is deemed by students and parents as responsible for worsening exam results, as it takes time away from books. For this reason students preparing for important examinations often close their Facebook or Twitter accounts for a few weeks or months. Whereas social media seems not to be beneficial to the preparation of multiple choices exams, in other situations it emerged to be quite helpful in the learning process.

This is the case for University students attending the English preparatory class at Mardin Artuklu University. Instructors of English highlighted a general lack of motivation among students, who were more interested in passing the exam than learning the language. Also, students used mnemonic approaches that led them to memorise grammar rules, rather than actively engage with the new language. In this context, social media has contributed to creating new motivations and rewards where the formal education system has failed. Students, indeed, were practicing English on social media in four different ways:

  • Male students used Facebook to secretly flirt and communicate with foreign women.
  • Students often wrote quotations or uploaded their status in English, they wanted to be seen by teachers, friends and peers as proficient English speakers.
  • Students joined English language political groups dealing with the Kurdish issues.
  • Students listened to English songs on YouTube.

Love, fame, politics and music became four new rewards which drove students to learn a foreign language. In a formal education system where the main concern of the students is the acquisition of a diploma, social media has created new rewards that positively influence learning motivations.

What’s our conclusion? Introducing ‘scalable sociality’

By Daniel Miller, on 16 June 2015

Scalable Sociality Infographic

Scalable Sociality

Right now we are finishing the last of our eleven volumes from this project, a book which will be called How the World Changed Social Media. Not surprisingly, people are starting to ask about our conclusions. There are of course many of these, and the website will also showcase these ‘discoveries’, but as anthropologists our primary concern is to determine the consequences of social media (or what used to be called social networking sites) for our own core concern which is sociality – the study of how people associate with each other.

We have concluded that the key to understanding this question is through what we will call ‘scalable sociality.’ Prior to social media, we mainly had private and public media.

Social networking sites started with platforms such as Friendster, QZone and then Facebook as a kind of broadcasting to a defined group rather than to the general public, in a sense scaling downwards from public broadcast.

By contrast some of the recent social media such as WhatsApp and WeChat are taking private communications such as telephones and messaging services that were mainly one-to-one and scaling upwards. Often these now also form groups, though generally smaller ones. Also these are generally not a single person’s network. All members of the group can post equally to all the others.

If we imagine two parameters – one consisting of the scale from private to public and the other from the smallest group of two up to the biggest group of public broadcast – then as new platforms are continually being invented they encourage the filling of niches and gaps along these two scales. As a result, we can now have greater choice over the degree of privacy or size of group we may wish to communicate with or interact with. This is what we mean by scalable sociality.

However this is just an abstract possibility. What people actually do is always a result of local norms and factors. In each society where we conducted fieldwork, we saw entirely different configurations of these scales as suits that area.

In our South Indian site these mainly reflect traditional groups such as caste and family. In our factory China site an entirely new society of floating workers create largely new norms of group interactivity including their first experience of true privacy. While in our rural Chinese site the main difference is that it is possible to now include strangers on the one hand and to extend various social ‘circles’ on the other. In our English site people specialise in the exact calibration of sociality that is neither too close, nor too distant.

Nonetheless, all of these are variants that can be understood as exploiting this new potential given by social media for an unprecedented scalable sociality.

Opening doors: Rural Chinese business promotion on social media

By Tom McDonald, on 28 May 2015

A typical shopfront in the North China fieldsite (Photo: Gillian Bolsover)

A typical shopfront in the North China fieldsite (Photo: Gillian Bolsover)

One surprising feature of QQ – the most popular social media platform in the rural Chinese town where I conducted research – is its lack of dedicated ‘business’ profile pages, such as those offered on Facebook.

WeChat, the second most popular social media platform in the town, does allow business owners to set up an official ‘public account’ (gongzhong hao), although registration requires users to submit details and a scanned copy of their business licence, which is enough of a hassle to deter most people I knew from signing up.

An additional cultural explanation also exists for why dedicated business profiles are less common on social media pages: townsfolk operate a far less regimented division between work and leisure.

The town’s shops, restaurants and small businesses are often run by family members. Even owners of larger businesses (like factories) in the town prefer to employ family or close friends wherever possible.

Given the choice, people would rather carry out transactions with friends instead of complete strangers. As such, outsiders coming to the town to conduct business often find themselves spending considerable amounts of time and money establishing friendly relationships with townsfolk before any business agreements can be made.

These factors mean that owners of small businesses in the town are far more willing to operate their business and personal affairs from a single social media account. This is also reflected in the fact that some owners of these businesses use their shop name as their screen-name, and an image of the facade of the shop as their profile picture.

Aside from identifying the store, the convention of including an image of a shopfront also has important symbolic meaning that points to the family. Anthropologist Charles Stafford has noted how doors in China are understood to be important mediating spaces between households and the outside, and that these entrances are also seen to represent the family itself.

All this suggests that rather than Chinese social media lacking a business feature, the platform instead reflects very different cultural understandings of the relationship between commerce and kinship, and is actually rather well suited to the rural Chinese preference that business, family and friendship should be closely intertwined.

The immigrants ‘crisis’ and the limits of Facebook

By Razvan Nicolescu, on 18 May 2015

Photomontage realised by Vento Rebelle and posted on their Facebook page on the 20 April 2015.

Photomontage realised by Vento Ribelle and posted on their Facebook page on the 20 April 2015 and shared by left-wing individuals in Grano.

This post is prompted by the continuous tragedy represented by the immigration from North Africa on the shores of south Europe. Data shows that over 23,000 people have died since the turn of the millennium in attempting to reach Europe, most of whom drowned in the Mediterranean Sea. This is about 50% more than the official estimations.

The most dangerous route is the one between North Africa and South Italy (mainly the Isle of Lampedusa) estimated to have seen almost 8,000 deaths in this time interval, followed by the Eastern Mediterranean route (between Greece and Turkey), and the West Mediterranean one (between Canary Islands and Spain).

In Italian media, the most common term used to describe this phenomenon is ‘tragedy’, and the Mediterranean Sea is deplored as a ‘cemetery’ or ‘battle camp’. The Italian authorities are undertaking the enormous effort to save the lives of immigrants and direct them to the overpopulated reception centres. Very recenlty the Italian Navy saved 4,000 migrants from the Strait of Sicily and one migrant woman gave birth to a baby girl on an Italian warship. In 2014 the operation ‘Mare Nostrum’ operated by the Italian authorities cost 144 mil EUR and was estimated to save more than 150,000 people in 421 sea interventions. According to the Italian officials, the number of people in Italian reception centres is currently almost 70,000, out of which 14,000 are unaccompanied children.

Since I started fieldwork in April 2013, the issue of immigration on the southern Italian shores was a central concern in Italian media. This was equally reflected on Facebook: each time a tragedy happened people used to share news and moving photos from mainstream journals on the platform. Most people who posted personal comments were deploring the existing situation and accused the larger international context of not taking appropriate action. The political left accused the immorality of Western world that did nothing to reduce poverty, inequality, and stop the numerous conflicts in Africa and Middle East, while the political right accused Europe of virtually leaving the southern countries of the continent alone in their fight to stop the death toll caused by illegal immigration.

Some directed their criticisms towards European Union and officials who did not recognize this as a European crisis and left some of the most impoverished countries, such as Italy, Spain, and Greece to solve it by themselves. Others accused the politicization of the crisis, as they saw that most political interventions, especially those from outside Italy, do not focus on the reasons of this crisis, but on ways to reduce immigration and requests for asylum.

But overall, most people in Grano had a profound sense of helplessness when confronted with the press reports on the never-ending tragedies. The general sense was that this was a humanitarian crisis that nobody really had control over; Italian authorities were simply obligated to react promptly and save lives.

This is one example when public social media mirrors the mainstream media. Both average people in Grano and leading editors in national journals share the sense that their voices are not heard by policy makers and that there is little will from the international community to solve some of the issues that cause migration in the first place.

In this context, the problem raised by this post is the inefficiency of social media to really influence the international agendas in the short term. The fact that people can act extremely fast on social media gave many the idea that their governments and international players should also act more promptly than they used to. And when they see this is not happening, many are disillusioned. They see that higher political forces simply disregard their concerns as expressed on social media.

Many people in Grano contrast this to the efficiency of some transnational agencies and influential social activists that use social media to sustain and promote their respective projects, whether these are political or humanitarian. The frustration comes from the fact that a media that is announced as being global and effective in nature, proves to be extremely limited and ineffective for most people.

This is reflected in one of the findings of the Global Social Media Impact Study that argues that most of the time, rather than representing global forms of socialization and information, social media is extremely local and specific.

In Grano, Facebook encompasses a strong emphasis on the local through photography of local sea and landscape, food, and traditions, and opens to broader issues through memes with moral implications, anecdotal content, and criticisms of the (usually) national politics. In this equation, the wave of people seeking a better life in Europe is seen as a ‘crisis’ and social media reflects the inertia of conventional media and European society at large.

Note: This seems to be the biggest social and humanitarian problem in contemporary Europe; it seems to be a response to the process of self-closure that sociologists and historians have remarked Europe has undergone in the last century. In this sense, it is a revolution. One main difference to the anti-governmental movements in recent years is that the migrants’ revolution is not promoted on social media, maybe because it does not have leaders, but there are common people who want to tell us something. The first step is to listen to them.

Memes: The internet’s moral police

By Daniel Miller, on 12 May 2015

On the face of it memes and religion would seem unlikely bedfellows, or even worthy of mention in the same discussion. Religions come to us from centuries of tradition and are defined by the continuity of custom and belief, and would be generally considered deep and spiritual. By contrast most people associates memes with funny looking cats, terrible puns and representing the latest phase of the superficiality and transience of the internet.

Despite that, if we look across our nine fieldsites there is certainly an argument to be made that memes have occupied the place in social media we might have anticipated being colonised by religion. Firstly memes are in fact the primary way most people do post explicitly religious imagery. In our book Visualising Facebook (forthcoming), which directly compared the visual posts of our fieldsites in England and Trinidad, this is something common to both.

A meme celebrating the religious festival of Diwali (Original author unknown)

A meme celebrating the religious festival of Diwali (Original author unknown)

But relatively few memes are actually religious in content. By contrast, a very high proportion of memes could now be said to represent the ‘moral policing’ of the internet. Memes have become the way people post visuals that express their values. In some of our fieldsites it is clear that people with less power or less confidence and who would be shy of posting their opinions directly or as text, are much more comfortable posting such memes.

An example values-based meme (original author unknown)

A values-based meme (Original author unknown)

But the notion of moral policing suggests that this amounts to more than simply the declaration of values. It is also about establishing what values are (or are not) acceptable for online postings. This might range from the support of gay rights, to accusing males of hypocrisy in their relationships with women, or even asserting the right not to care about football.

A humorous meme accusing males of hypocrisy in their relationships with women (Original author unknown)

A humorous meme accusing males of hypocrisy in their relationships with women (Original author unknown)

A meme directed against posts regarding football (Original author unknown)

A meme directed against posts regarding football (Original author unknown)

Perhaps the strongest argument for this idea of memes as moral policing comes from what might seem to be the counter instance, which is that the vast number of memes are devoted to humour. But when examined more closely actually a great number of these funny memes are humorous at the expense of some position of behaviour of which they disapprove. Or alternatively they are a way of allowing licence for behaviour of which they do approve but might not have been accepted. So in these instances women are all making fun around stereotypes about women, but also establishing a position with regard to that characterisation, though humour. This policing is as much about making freedom for values as for suppressing unacceptable ones.

A humour based meme (Original author unknown)

A humour based meme (Original author unknown)

A humour based meme (Original author unknown)

A humour based meme (Original author unknown)

Looking across the nine fieldsites in our study, this use of moralising memes seems common to all. Which is very helpful to our study, since one of our conclusions is that in each site there is considerable conformity and repetition. To explain this we need to understand the mechanisms that keep people in line. Moral memes may well be ones of these.