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How ‘English’ is social media?

By Daniel Miller, on 1 August 2013

Image by notfrancois (Creative Commons)

Image by notfrancois (Creative Commons)

Many of the pioneers of social anthropology such as Malinowski and Radcliffe-Brown worked from England, and helped define the discipline as the study of the ‘other’. This is probably one of the reasons why there has been some neglect with respect to the anthropology of Englishness. Certainly there are research projects based in the UK, but many of them deal with topics such as English racism or specific issues such as class or gender. So the levels of generalisation that might be made about groups such as The Nuer or The Trobriand Islanders are rarely attempted here. It took something of a maverick in the form of Kate Fox to more directly address the issue in her hilarious and insightful book Watching the English.

But if I want my study of social media to be directly on a par with all the others, I must then address the question of ‘How English is Social Media in England?’ This means also thinking about wider questions of how The English have more traditionally created patterns of sociality and communication. As it happens my fieldsite which, from now on, I propose to call The Glades shocked me in that although it is not far from the highly cosmopolitan and multicultural world of London, it has only around a 1.5% migrant population, making it highly and homogenously English. So even if this hadn’t been the plan I would perforce be studying Englishness. Kate Fox who is consummately English used that very trait to create her work. She tackles the topic with teasing humour and exaggeration and irony. For example she identifies as the core to her findings something she calls the English ‘social dis-ease’, that is their lack of ease with socialising. ‘It is our lack of ease, discomfort and incompetence in the field (minefield) of social interaction; our embarrassment, insularity, awkwardness, perverse obliqueness, emotional constipation, fear of intimacy and general inability to engage in a normal and straightforward fashion with other human beings’ (2004: 401).

For me this raises the question of how far the English use social media to resolve their dilemmas of trying to have communication while carefully preserving their autonomy and distance in order to keep away from embarrassment. Could social media be a form of reticence? Some evidence came from ethnographic encounters with commercial and service institutions. The idea of getting a balance right between involvement and autonomy seems to have become the key life skill in virtually everything. On one morning I listened to a church official talking about their use of social media. He was concerned whether it was appropriate for the church to text people because they might feel the church shouldn’t be intruding into their private lives. That afternoon I was talking with someone whose work is to market local businesses. His dilemma was that if you fail to engage with people, you cannot promote your business, while if you even once step over the boundary of accepted intrusion into customers’ lives, they will often never return. We were trying to ascertain if Facebook provided a useful modus vivendi in this regard. Even in the private domain we encountered people who saw Facebook is ideal for corresponding with neighbours down the street they live in. It was seen as equivalent to the chatting and gossip that occurs in the public domain, while within the comfort and isolation of one’s own private home. Indeed many of those who were most positive about Facebook legitimated it as, in many different ways, a ‘Goldilocks’ platform that is sociable but under such controls that it was not going to be personally or spatially intrusive (for an analogous case see Alana in my book Tales from Facebook).

A similar example would be students and others leaving the village and seeing Facebook as allowing sufficiency of retained contact while giving them space for growing autonomy, this pertained both to family and their ex-school friends. For still younger informants, platforms such as instagram and snapchat found niches within this frame. For example, snapchat indicated that very small tight group within which you demonstrated that you didn’t mind showing very embarrassing shots, though even these only because they are fleeting (the photos disappear within a few seconds). While instagram meant people could comment on photos without being particularly close. Polymedia, that is the range of platforms, may be giving people choices in degrees of closeness and distance. It is early days yet, but all of this suggests that my study must also become an anthropology of the Englishness of Social Media, and that this may well prove a key to understanding my data.

Anthropology of social media within the city and the Gezi Park protests

By Elisabetta Costa, on 16 June 2013

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Photo: Elisabetta Costa

Our seven ethnographies on the impact of social media are all going to be carried out in seven different towns, in seven different countries. These have different sizes and characteristics, but as written in the research proposal they are all towns with links with bigger and cosmopolitan cities, and at the same time with surrounding rural villages and areas. Furthermore, in order to have more comparable data we decided to carry on the core of our analysis in an area of the town around 25000 inhabitants.

What I would like to stress more in this blog post is the internal cultural heterogeneity that I am coming across in my field-site. In the first two months spent in the field what has drawn my attention more has been the heterogeneity of the people living here. I am trying to meet new people every week and I am finding out that the distinctiveness of their cultural traits is quite relevant. Differences in religion, politics, social class, level of education, gender, ethnicity and age contribute to the shaping of different internet related social and cultural practices. My field-site is also inhabited by teachers, civil servants, university students, engineers, architects, NGO workers, medical doctors, nurses, polices men that came to work here from other parts of West and East Turkey. These persons actively contribute to the life of the city and to the shaping of different processes of social and cultural change. At this point of the research heterogeneity in the cultural traits of this small city’s inhabitants is definitely more visible than any sort of imaginable homogeneity. And what is even more interesting is that different forms of appropriation of the internet and social media seem to be perpetuating cultural differences instead of reducing them. It seems that any generalization about the appropriation of the internet in this small city can be built up only on the assumptions of great diversity. Following the anthropological methodology we know that through the comparisons of these different internet-related habits we will find out why and how dissimilarities emerge. But how can we compare these diversified and heterogeneous practices?

When I started to consider the different locals’ reactions to the Gezi Park protests that have been going on in the last two weeks in many cities of Turkey, my first feeling was to think in terms of the different national and transnational networks my informants were part of. However I believe that categories of networks used to describe communication processes and internet usage brings scholars – and journalists – to think more and more in terms of connection and to not see the rest. As Marilyn Strathern (2002) pointed out “Its epistemological effect (making connections) makes thinkers lazy.” She also reminds us that the more we talk about connection the more divisions become visible. For this reason I believe that a comparison between different practices emerging in the field should be linked first of all to the work of political ideologies at a “micro-level” and only secondly to networks. Ideology and the articulation of hegemonic (and counter-hegemonic) positions within the nation are important. I believe that it is through the intersection between these two different perspectives (network/ ideologies and hegemony) that we can understand more in depth why, and how, distinct and contradictory internet-related practices emerge.

References:

Strathern Marilyn. 2002. “Not giving the game away”  In: Gingrich A. and Richard F. (eds.) Anthropology by comparison. London: Routledge

Class and communication

By Daniel Miller, on 1 June 2013

Photo by cityofstrangers (Creative Commons)

Photo by cityofstrangers (Creative Commons)

I don’t really want to study social class, every researcher on English society seems obsessed with it, as are the general public. Consider the recent reaction to the BBC Great British Class Survey or books such as Watching the English. But after just two months fieldwork in The Groves I am immersed in a whole slew of such differentiations. How far do the people of High Grove look down on those of Low Grove? Is everyone now using the term ‘social housing’ as a proxy for not just lower class but all sorts of problematic behaviour they associate with that class? Can I ignore stories of parent’s weeping when their child fails to get into their chosen school? I would like to have focused on something more original, but the integrity of ethnography starts with ignoring what you would like your study to be about, and going with your evidence.

When I do research on class I find I fluctuate in my perspective. Sometimes I see through welfare glasses where class looks like differential life chances, and the sensibility of fairness. I remain incensed by the degree that it is still the mere luck of being born to lower income families and lower educational expectations that largely determines life’s opportunities and the likelihood of suffering and deprivation. This remains true of the UK where inequalities still mainly stem from chance not ability. But I also see class with other glasses that pick up all sorts of nuances and playfulness of style as social differences which make up a fascinating tapestry of distinctions in clothing music and style, without necessarily meaning a whole lot in terms of objective life chances.

I may have inherited this duality from the French anthropologist/sociologist Pierre Bourdieu. Much of his research concerned poverty and the relationship between education and subsequent social mobility. Others, such as his book Distinction are associated with issues of taste. The recent BBC Great British Class Survey is a pop version of the work of Mike Savage which is in turn a pop (or updated) version of Bourdieu. But Bourdieu was less divided since with the legacy of Marxist writing he still saw taste and life chances as two sides of the same coin, which guaranteed the status of class as an object of study.

How will class relate to the study of digital communications? Differential digital literacy may still reflect class as welfare. Other differences are more complex. Some quite hip young people are into Instagram used for all sorts of ‘edgy’ photo effects. But others with a serious interest in photography see this as an inauthentic cheat that devalues photography as art. Maybe this is typical of the democratization of skill? There are early indications. There seems to be a stronger digital presence generally including higher usage of Instagram in High Grove. Does this run parallel with evidence its high street has the delicatessens and art galleries, while Low Grove has few such class markers?

I am suspicious of correlations as evidence of cause. My work with the hospice suggests that it was often high status families who were most reserved and cut off from social communications and ended up suffering social isolation as a result. So higher status may not translate as advantage. Class is cross-cut by gender and age, and Facebook seems to be migrating from younger to older. Also social differentiation fragments into many different competitions. As Bourdieu once put it there is a struggle for hierarchy between the different hierarchies. So things will be complex, but that is the nature of ethnography, and if don’t manage to tease out these tangled threads, who will. Fortunately we have another two years to try and make sense of such things.

Facebook and prohibited communication

By Elisabetta Costa, on 17 April 2013

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Photo by gypsy in moda (creative commons)

I arrived in my fieldsite in south-east Turkey two weeks ago and I am in the process of settling into the town. As I am really at the early stage of the research, whenever I go shopping, to the hairdresser, to the internet café or to the Locanda for lunch, I aim to get in touch with the locals.

I have been casually asking around what people think about social media, whether they use it or not, and for which reasons.

One middle-aged Kurdish man tolf me that he doesn’t have a Facebook Page because he doesn’t want to upset his wife. “My wife is going to kill me if I start using Facebook”.

Then young women do not say that they use the social media openly in front of their relatives. They just confess it to me privately.

Again the head of an Arab family with whom I am spending most of my time once told me: “Facebook is used only to communicate with people of other sex! We do not like it and we do not use it!”

It would seem that here Facebook is used mainly as a channel to look for prohibited friendships, partners and mistresses.

One of the initial hypothesis of my research was that the overall consequences of SNS on family was profoundly contradictory: Facebook is used by subordinate subjects – women and young people – to challenge old hierarchies, to promote a greater role of the individual against “traditional” forms of authority (Hofheinz 2011 , Salvatore 2011) and to question gendered habitus. But at the same time Facebook is used as a way to keep alive “traditional” family relations in the face of dispersed family and of the failure of welfare state projects. Indeed transformations produced by forces such as the state, economy, migration and cultural flows overlap with the idea of the family as a primary resource of identity and self-security that is rarely questioned (Joseph 2010).

After the first ten days of fieldwork it seems even more worth investigating how Facebook is challenging traditional family and traditional relationships by creating new space of actions and new freedom, and consequently new constraints and restrictions.

References

Hofehinz, A. 2011. “Nextopia? Beyond Revolution 2.0” International Journal of Communication. 5 (2011).

Salvatore, A. 2011. “Before (and After) the ‘Arab Spring’: From Connectedness to Mobilization in the Public Sphere” Oriente Moderno, 1 (2011).

Joseph, S. 2010. “Framings: Rethinking Arab Family Projects” Rethinking Arab Family Projects.