Left- an old man is choosing an ‘old people phone’; right- the interface of the ‘old people phone’. (Photo by Xin Yuan Wang)

By Jolynna Sinanan and Xin Yuan Wang

We had the opportunity to talk comparatively about what is coming out of our respective fieldwork, when Jolynna took a detour through China on her way home from her second round of fieldwork in Trinidad to visit Xin Yuan. We found a number of complimentary themes and parallels from our field sites and our discussions with our informants. Trinidad and the region of China where Xin Yuan is doing her fieldwork are similar in that there are large amount of intra-state migrants (in Xin Yuan’s field site, rural migrants amount to two thirds of the local total population), whose main social networks remain in their home towns. This suggests that these groups may need social media mostly in terms of developing social networks in their area of destination as well as for their contacts who remain in their home towns. Of course, it is too early at this stage to talk about the social consequences of the appropriation of social media among migrants, which we definitely aim to address at the end of the project.

However, some very obvious parallels did express themselves clearly enough in Jolynna’s short research visit, and pushed us to think WHY. For example, we both found that there are very few to no people over the age of 50 using social media, or even seem interested in using social media (in Xin Yuan’s case, she found so far, that nobody over the age of 45 is using social media and Jolynna has only one informant over 60 who uses Facebook). We discussed a couple of factors to why this is the case: A) illiteracy (especially in Xin Yuan’s case amongst older rural migrants in China); B) older people as being more  technophobic; and C) the dominance of face to face relations for older people. The first two factors are to do with people’s capability and willingness to use digital technologies, however the last reason has more to do with people’s perception of social life and the social normativity around the questions such as “which kind of social connection really matters in one’s everyday life”.

Firstly, in both of our field sites, older people are more invisible in the smartphone market. From her observations and discussions with informants, Xin Yuan has found that many older locals and migrants are illiterate and they are mostly interested in a phone that can meet the basic functions of making and receiving calls. They are generally not interested in smartphones because they ‘don’t see the need’. Their need for the main functions of making and receiving calls plus the extra need for easier usage is reflected in the phones, which is called the ‘old people phone’, available in the industrial town at a very low price (around 300 RMB, equals to 30 pounds). This kind of mobile phone is designed for easy usage, buttons and screens are larger, the screen itself is not cluttered with graphics, the phone also allows for two SIM cards, there is a clear SOS button, which calls the number of the person’s choosing if they need to reach them urgently and the incoming call alert is particularly loud (see figure above). The phone also doesn’t need to be charged as often as a regular phone, battery life can last up to a month as older people here tend to associate the phone with a landline telephone, which remains plugged in and doesn’t need to be charged. Yet, in Trinidad, there are very few phones especially for older people on offer. Landline phones with larger numbers can still be found, but mobile phone shops cater more for younger customers, they have all sorts of ‘fad’ phones on offer, of different colors and camera functions to upload photos directly onto SNSs and the newest iPhones, Samsung Galaxies and Blackberries dominate display cabinets.

More so, older people in Xin Yuan’s field site don’t seem to have the desire to make friends beyond their immediate living areas, where they keep mainly face-to-face communication. Xin Yuan suggests that this reflects the old saying that “yuanqin buru jinlin” (close neighbours are better than faraway relatives), perhaps because it is only their neighbors that they would turn to for day to day support, which they can’t rely on faraway relatives for. It is a very pragmatic attitude towards social relationships, since one can only survive within a stable social network where they can turn for help in a tough ‘real life’ situation.

It is no surprise to find that the social networks of older people are more or less shrinking in both Jolynna and Xin Yuan’s field sites. Like China, Trinidad is an extremely family-oriented society, but there is more of a pattern that the elderly are engaged more in face-to-face relations with their immediate and extended families, unless their relatives live abroad. Children of the elderly visit very often, everyday or once every two days if they live nearby and at least in El Mirador, sociality for older people still resolves more around the town market place, which is a bustling hub on the weekends.

This project sought to explore social media through an anthropological lens, where, as Daniel Miller emphasized in an earlier post, context is everything. So far, in our respective field sites of a semi-urban town in Trinidad and an industrial town in China that is a hub for rural migrant workers; older people aren’t using social media as much as we might have thought. Social media doesn’t seem to be a priority for a demographic of people whose relationships are predominantly face-to-face in closer and more immediate circles of neighbours and family, perhaps in the face of smaller, more localised social networks or a lack of the need or desire to make and keep new friends.

Photo courtesy of Harlan Harris, Creative Commons

This is my last week in my field site until 2014. I’ve been hussling to spend as much time with as many people as I can in the last couple of weeks, I’ve been invited to a wedding, a ceremony of Hindu prayers (a puja), a political rally, a cd launch by a local band and a high school reunion on a cruise. Ethnographically, all great stuff. Some days, I’ve just been leaving my apartment with my worldly possessions tied in a gingham tablecloth attached to a stick and wandering around to see where the day goes and who I’ll end up talking to (metaphorically. I’m actually in the car, driving around and checking in on different informants to see if it’s convenient to hang around.) Last Friday was particularly rainy for a dry season day in El Mirador so I decided to try some virtual fieldwork on Facebook, a habit I’ll have to get into from next week when I leave Trinidad. I had a look at the timelines of around 20 friends- informants I know quite well and people I’d asked to complete a questionnaire and I saw something that gave me that heart-in-your-stomach-oh-my-God-I’ve-been-in-the-field-for-six-months-and-I’ve-got-it-all-wrong feeling. There was very little activity on most of those timelines for the last month, a friend added here and there, an occasional meme or tagged photo, an occasional status, but for the majority of those pages, there was a sharp decline in activity than when I arrived six months ago.

Is this the start of the decline of Facebook in Trinidad? When I come back, will there be a new popular social networking site? It is those particular individuals? Is it just a quiet time of year? I caught up with a few of those people this week and asked them what their most common used feature of Facebook was this last month. Almost unanimously, it was the private message inbox and it was used almost every day.

What it means to be visible in Trinidad is a key theme in understanding Trinidadian personhood. Trinidadians have a language for visibility, bacchanal: drama, scandal, commotion, gossip, fas: to point something out and make a big deal of it and maco: to get into other people’s business (usually unwanted attention). Cultural idioms of visibility are embedded in Carnival through the use of the stage, spectacle, performance as a transformation of the self. The nature of performance, staging and being seen are all things that Trinidadians understand well.

The other side of controlling what is seen and how is controlling what is concealed and how. Razvan Nicolescu’s assertion in his project blog post from earlier this month, that “new technology grants people freedom to work towards what they actually want to be” is certainly resonant in Trinidad. People go through extraordinary efforts to amplify aspects of themselves they want to be seen and at the same time concealing others. And here, perhaps like in Italy, “the individual and the society press people into particular kinds of persons.” The ‘Trinidadian’ element is the constant negotiation of revealing and concealing, some of these informants were quite pleased that their timeline looked inactive and perhaps boring, as there was a lot of activity going on in Goffman’s backstage of the inbox (even some bacchanal) and nobody knew it was there.

It is starting to look like my virtual fieldwork is going to take the form of sitting on my couch, in front of my tv, ice cream on the table and hanging around the Facebook inbox. Leaving the Caribbean for now suddenly doesn’t seem so disheartening.

Image courtesy of Alec Couros, Flickr Creative Commons

Last January, Facebook replaced the ‘wall’ and introduced the ‘timeline’, ‘a new kind of profile that lets you highlight the photos, posts and life events that help you tell your story… Timeline gives you an easy way to rediscover the things you shared, and collect your most important moments’ (McDonald, 2012). Over a year, on, I was sitting with one of my informants, Charlie, in front of her open Facebook page, enjoying a typical past time: macoing other people’s pages (maco: Trinidadian colloquial for looking into other people’s business. One of the most common things that has come up in conversation is that people don’t like it when others maco their profile, even though everybody is looking at everybody’s profiles and profiles of their friends. I actually regret not putting the question, “Do you maco other people’s profile on Facebook?” into our general questionnaire on SNS usage.) Charlie showed me one of her friends from work who recently had a baby. We scrolled through the page and she said “What was I doing last year when she when she got engaged, then got married, then was pregnant and then had this child? All that happened in a year?! Wow, Facebook.” Each life event that had taken place for her friend in the last year had been captured on screen, in pictures, statuses, albums and comments.

The timeline is a curious thing. It’s not quite a blog, which has aspects of different categories of personal documents: they are ‘part life history, part diary, part letter, part guerilla journalism, part and “literature of fact” (Graham et al. 2010: 284). The timeline has elements of a blog, it can support a collection of different media, like text, photos and videos, but it’s not quite diary keeping, history or faction. Facebook clearly encourages the use of the timeline as a quick entry diary or scrapbook that becomes a collection of moments that reflect the important things in a person’s life, but after speaking with over 100 people now about how they use the timeline, the more common use is for sharing of memes, music videos, and ‘clippings’, links to other things that are made by other people.

Are people constructing their narratives by speaking through the digital artifacts of other people? Are they even constructing narratives at all? What is somebody revealing about themselves by sharing Grumpy Cat memes? Am I taking Grumpy Cat too seriously?

Having oodles of data in the form of timelines, I’ve been toying methodologically with how to tackle understanding the timeline while doing this ethnography. If the timeline is a form of narrative, perhaps a revisiting of narrative in ethnography might be a starting point. How do people talk about the timeline? What is it exactly to them? Krizek, for example privileges story telling in ethnographic methodologies and culture and communication, “with a specific focus on meanings and identities as revealed in personal narratives” (2003: 143). Krizek’s research interest is non-routine public events; social occasions, performance and enactment. To an extent, the timeline is an event, it appears, it passes, it can be recollected, here in digital form. Personal narratives are part of a larger context, in the case of the Facebook timeline, this is two-fold: the narrative of the timeline in the wider context of Facebook to the person, and the narrative of the individual (about Facebook or themselves) in the larger context of their lived experience. Krizek, quoting Rosenwald and Ochenberg (1992: 1) agrees that “Personal stories are not merely a way of telling someone (or oneself about one’s life; they are a means by which identities are fashioned” (2003: 142).

These two levels, the narrative of the timeline in the context of facebook usage and the narrative of the person in the context of their lived experience seems worth investigating. It just feels a little too post-post-modern at the moment, though.

References:

Graham, Connor, Satchell, Christine and Rouncefield, Mark, (2010), ‘MoBlogs, Sharing Situations and Lived Life, Computer Supported Cooperative Work, Springer, pp 269-289

Krizek, Robert L. (2003) ‘Chapter 12: Ethnography as the Excavation of Personal Narrative’, in Carr, Robin Patric, Expressions of Ethnography: Novel Approaches to Qualitative Methods, State University of New York Press, Albany

McDonald, Paul, (2012) ‘Timeline: Now Available Worldwide’, http://ja-jp.facebook.com/blog/blog.php?post=10150408488962131, accessed March 24, 2013