Social media Goldilocks: Keeping friendship at a distance
By Daniel Miller, on 9 December 2014
Many people seem to think that social media such as Facebook are principally a means to find and to develop relationships such as friendship. Clearly those people don’t try to study the English. I have just finished a chapter of my book on Social Media in an English Village and it has become increasingly clear that the primary purpose of some social media, such as Facebook, is rather more to keep people at a distance. But that needs to be the correct distance. Goldilocks is the ideal middle-class English story. Whether it comes to porridge or beds we, the English, don’t want the things that are too hot or too cold or too short or too long. We want the things in the middle that feel just right. So it is with many relationships.
Yes, after Friends Reunited the early social media were often used to re-connect with people one had lost contact with. But as I heard many times this was also something one could regret, since often enough one was reminded of the reasons one hadn’t kept in touch in the first place. But that’s ok. If they become friends on Facebook you don’t actually have to see them. On the other hand you can satisfy your curiosity about what has subsequently happened in their lives as an entirely passive Facebook friend. Or if that feels a bit too cold you can add a little warm water to your bath with the occasional `like’.
When it first developed academics and journalists used to claim that the trouble with Facebook was that users couldn’t tell a real friend from a Facebook friend. Actually long before Facebook came into existence people would sit in pubs with one friend endlessly dissecting the last three encounters with a third party to decide whether that third party was or was not a `real’ friend. In fact the beauty of social media is that there are so many ways of adjusting the temperature of friendship. You can like or comment, you can have them in a WhatsApp group, you can private message them, you can send them a Snapchat, you can follow them on Twitter, you can acknowledge them in their professional capacity on LinkedIn, all on top of whether or not you phone, email and visit them.
Some of the best insights into the nuances of positioning come from discussions about the use of social media after a divorce, which might be your parents or relatives or again friends. Suddenly everyone is aware of what shouldn’t be shared with whom, and who might take offence if you are warmer to this side than you are with that side. Even in England we do sometimes actually make friends, but we then spend decades calibrating the right distance, judging exactly how much of a friend we want them to be and social media is just a wonderful way of getting things just right.