Global deactivation of Portico Mappings

Global deactivation of Portico Mappings

Portico mappings on Moodle pages were globally deactivated on 26th February 2025.

Enrolled students will retain access to their Moodle courses.

How will this impact students on my course?

• Students who are already enrolled on a Moodle course WILL continue to have access to that Moodle course.
• Students who join a Module on Portico WILL NOT be automatically enrolled onto the corresponding Moodle course.  Students can still be manually enrolled.
• Students who leave the module on Portico WILL NOT be automatically unenrolled.

Moodle and Portico mappings

If Portico mappings are active on a Moodle course, student enrolments on that course are automatically updated overnight to mirror the student registrations held in Portico.  Consequently, students who change courses or withdraw from their studies are automatically enrolled (or unenrolled) from the Moodle course when their Portico record is changed, and according to their Portico status code.  This is desirable when students change/drop modules within the first few weeks of term, however, if students are automatically unenrolled after they have been awarded grades, these grades become inaccessible, which can be very problematic.

Note: the ‘inaccessible’ grades, submissions and logged activity are not deleted.  These can be accessed again if the student is re-enrolled manually, with the option ‘Recover users old grades if possible’ ticked, however while a student is no longer enrolled on a course, there is no way to view their content.

Why deactivate Portico mappings?

To reduce the likelihood of the problem of ‘inaccessible/missing grades’ from occurring, Portico mappings have been globally deactivated on all Moodle courses.

Information on the global deactivation of Portico mappings is also available on the wiki guide – Deactivating Portico enrolments.

Can I re-activate Portico mappings on my courses?

Doing so may inadvertently enrol (or unenrol) students whose data is not accurate in Portico.  Before making any changes, please contact us via MyServices.

The Digital Education team are unable to manually unenrol students from Moodle courses while they remain registered against the course item in Portico.