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Digital Education team blog


Ideas and reflections from UCL's Digital Education team


Student digital experience tracker

By Moira Wright, on 10 March 2017

How should institutions respond to students’ changing expectations of their digital environment? What experiences at university prepare students to flourish in a digital world? What are institutions doing to engage students in dialogue about their learning environment and to gather intelligence about their changing needs?

Following a successful pilot with 24 institutions in 2016 a student digital tracker tool, built on resources such as the Jisc/ NUS student digital experience benchmarking tool  and the Jisc guide to enhancing the digital student experience: a strategic approach. The questions cover issue important to learners and/or to staff with a focus on the learning experience.

The student digital experience tracker will allow universities, colleges and skills providers to:

  • Gather evidence from learners about their digital experience, and track changes over time
  • Make better informed decisions about the digital environment
  • Target resources for improving digital provision
  • Plan other research, data gathering and student engagement around digital issues
  • Demonstrate quality enhancement and student engagement to external bodies and to students themselves

The tracker is delivered in BOS – an online survey service specially developed for the UK education sector. Institutions using the tracker will receive guidance on implementation in BOS, real-time access to their own data, are able to benchmark their data against their sector data, and access further guidance on how to understand and respond to the findings.

UCL students are invited to participate in the survey and a link has been added to students Moodle landing page on the right side. Alternatively you can access the survey using this link: http://tinyurl.com/ble-student-survey-2017 – please advertise to UCL  students. The survey is open until March 31st 2017.


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