Web & Mobile Services
  • Social Media

  • November 2015
    M T W T F S S
    « Oct    
  • A A A

    Archive for the 'silva' Category

    WebNet presentation

    By Web and Mobile Services (WAMS) , on 22 June 2015

    Thanks to those that came to the WebNet meeting on June 18th.
    We have had a number of requests for the presentation and for those who came but would like to have another look, please visit the WAMS news page on the ISD website at


    Reminder – WebNet tomorrow June 18th

    By Web and Mobile Services (WAMS) , on 17 June 2015

    This is to remind you that tomorrow, Thursday June 18th,  between 12 and 2, WAMS is holding its termly WebNet meeting which this time is dedicated to a briefing about
    Indigo and Silva and the new CMS.

    The room is in the basement of the Cruciform building:

    LT2 Basement 404

    Feel free to bring your lunch.

    Hope to see you there!
    The WAMS team


    WebNet: Indigo and Silva Briefing

    By Web and Mobile Services (WAMS) , on 9 June 2015

    Come and find out more about Indigo – UCL’s website design pattern library – and how it works with Silva.

    The provisional programme is:

    The new CMS: what’s happening?
    What is Indigo?
    What is the difference between an Indigo Silva template and the existing corporate template?
    How easy is it to move my site to Indigo Silva?
    Is Silva editing different with Indigo?
    When can I start?

    No need to book.
    Venue: Cruciform Basement, B404 – LT2
    Date: Thursday 18 June 2015
    Time: 12.00 – 2.00pm


    Silva editing broken in Chrome

    By Joel Hardman, on 22 May 2015


    The fix has now been rolled out so editing should work in Chrome again – please hard refresh you page if you are still having problems (CTRL F5 / CMD F5)


    It looks like Chrome has recently updated and broken Silva editing – the save button doesn’t work.

    So please use Firefox to edit.



    Silva outage – Wed May 6th 2015

    By Web and Mobile Services (WAMS) , on 27 April 2015

    Dear Silva Editors,

    Outage – no editing – Wed May 6th between 5pm and 8pm

    Next week Wednesday between 17.00pm and 20.00pm there will be NO editing in Silva.

    Please pass this on to the relevant Chief Editors, Editors, and Authors.

    We apologise in advance for any inconvenience.

    Best wishes,

    Web & Mobile Services

    Disabled publishing ‘in the future’

    By Web and Mobile Services (WAMS) , on 19 February 2015

    Dear Silva users,

    If there are any Silva Editors out there who have used a facility in Silva to put a future date when a certain page should be published,
    please take note: we have had to disable this particular feature.

    If you’re not sure what this means, you’ve probably never used used it… so ignore.

    If you have any questions regarding this, do email silva-support@ucl.ac.uk


    Web & Mobile Services

    Finding info for Silva CMS

    By Web and Mobile Services (WAMS) , on 5 February 2015

    Since we changed the ISD website, some of you may have found it hard to find guidance on how to do certain things in Silva.

    I’ve made some changes: you will find all the ‘how-to’ guides as before.

    You now also have information about what you can do in Silva and the training, manuals etc.



    By Web and Mobile Services (WAMS) , on 11 December 2014

    For those who attended WebNet on December 3rd, 2014, those who wanted to attend but couldn’t and also those who never thought of attending:

    1. LectureCast of WebNet December 3rd, 2014 – with speaker Dan Jackson (WAMS) and Paul Boag (Headscape) – 55 minutes.
    2. Paul Boag’s Digital Transformation for HE (pdf to download)
    3. User-testing website – to get users video-ed whilst testing
    4. Free user-testing website ‘Peek’ with generic tasks
    5. Crazy Egg website – to see where people click on your site
    6. Don’t make me think by Steve Krug – if you have time to read a short book…
    7. Hemingway App – to help you edit long paragraphs

    Paul Boag at WebNet 2014 at UCL

    Update on Silva – 14.09pm

    By Web and Mobile Services (WAMS) , on 13 November 2014

    The cache is now back to 30 minutes i.e. if you publish something on your Silva site, it will be visible to the users after 30 minutes.

    Web & Mobile Services

    Update on Silva – 13.10pm

    By Web and Mobile Services (WAMS) , on 13 November 2014

    Silva seems to be back up and running, although we would like to say this with caution.
    We’ve had to extend the cache from 30 minutes to 3 hours, but can hopefully reduce that back to 30 mins when we feel things are stabilising. We plan to assess this in about 2 hours.

    If you have any *URGENT* messages that need to go out on your website, please send the URL to silva-support@ucl.ac.uk and we will take care of ensuring it goes out faster.

    Web & Mobile Services