By Alison Major, on 14 February 2017
Today’s excerpt is from Social Media in Industrial China by Xinyuan Wang, UCL Deprtment of Anthropology.
Every day after work, a group of young female factory workers leaves the factory plant together, hand in hand. All of them are unmarried young women, and gossip about relationships is always the most popular topic. Girls chatter avidly on the 10-minute walk from factory to dormitories; everybody is trying to contribute something to the daily ‘gossip time’:
‘Hey, did you hear that he just asked for her QQ number? I was surprised that he wanted to add her on QQ!’
‘Really? I didn’t know he was keen on her. Oh no – it is really bad news for his ex-girlfriend. A few days ago I just saw her new QQ status … sounds like she really regrets the break-up. Look, look … ’
The girl then took out her smartphone, showing her friends the evidence she had spotted on QQ.
The very action of men and women adding each other on QQ can easily be interpreted as romance, since, in the words of one girl, ‘QQ is not used for talking business or other things; QQ is for you to fall in love (tan lian ai)’. It has become almost a consensus among young people that one of the major functions of social media is to develop and maintain romantic relationships. Xiao Lin, a 20-year-old factory worker, sent me QQ messages explaining how QQ helped him to become a better lover:
I am much more bold and romantic on QQ … you just wouldn’t say those sweet words face to face … And I used lots of cute stickers when we were chatting on QQ, which made her find me really funny.
Many young migrant workers, like Xiao Lin, think they can be a better lover on social media. Vivid stickers and emojis enrich people’s expression; an element of time delay allows more scope for strategic communication. Behind the screens of their smartphones, people feel more empowered and confident. Rather than a diminished form of intimate interaction, romantic relationships on social media have become an efficient modality combining elements of voice, image and text, as well as emoji and stickers. There is another reason why social media is regarded a place for romantic love: a public display of love offline is usually frowned upon in GoodPath. Walking hand in hand was the most intimate interaction that one could spot on the street. When Xiao Yu, a 21-year-old hairdresser’s apprentice, posted photos of herself kissing her boyfriend on QQ, she perceived QQ to be a romantic and liberating place where one can feel free to display intimacy as the ‘public’ was different:
In big cities people won’t make a fuss [about kissing in public]. But here some traditional people would dislike it … but the good thing is they are not on my QQ!
Xiao Yu’s kiss photographs elicited many comments. Rather than feeling embarrassed, she felt that was exactly what she was looking for: ‘… When you posted something like that, you just knew what people would comment. If I am not sure, then I won’t post it,’ Xiao Yu explained. To the question ‘do you think about what kind of reaction you will receive when you post something on social media?’, the majority of participants, both in GoodPath and in Shanghai, said yes. Moreover in many cases the imagined audience and presupposed reaction justify the posting. A few days later, Xiao Yu finally uttered the real reason why she posted the kiss photos – to warn another girl to stay away from her boyfriend as she assumed the girl had been stalking her.11 ‘It’s so annoying, she is still flirting with him (Xiao Yu’s boyfriend) on his Qzone. Is she blind? I am pretty sure she saw the kiss photo on my Qzone.’
In romantic relationships, surveillance on social media can lead to jealousy in various ways. For instance, a delayed reply to a WeChat message can make the romantic partner feel unimportant, especially when he or she can see on other social media platforms that their partner is online. Situations such as that described by Cai, a 22-year-old waitress in a restaurant, are very common: ‘I sent him a message half hour ago; he didn’t reply, but ten minutes ago, he updated his QQ status … that made me feel upset.’ She was always online throughout the day when working at the restaurant; the multiple social media platforms her boyfriend used allowed her to connect with him constantly, but such an environment also made it more difficult for her boyfriend to hide anything from her. Many young people share similar insecurities about their romantic relationships, As Zhu, a factory worker aged 20, complained: ‘She [his girlfriend] never mentioned our relationship on her QQ. My gut feeling is she is not that committed, or maybe she is hiding something from me?’
Because social media profiles are continuously subjected to scrutiny to a greater extent than most offline spaces, for many young people such as Zhu a romantic relationship gained its ‘legitimacy’ by a public announcement on social media. However, in practice, the attempt to make a public announcement may backfire. Lujia, a factory worker, set up a QQ group of 78 contacts in order to win the trust of his new girlfriend. He explained:
My girlfriend said she was not sure about my love, unless I showed it in public (gong kai); Once I set up the QQ group and show my love for her she will believe me.
On this QQ group, every few hours Lujia wrote something along the lines of ‘ … darling you are the most beautiful woman in my life and I love you so much’. Clearly not everybody thought Lujia’s declaration of love quite as sweet as his partner did, and most people soon quit the group. As one former member complained, ‘he thought QQ was his own place to do whatever he wanted … But why should I read screenfuls of such goosebump-arousing nonsense?’ What was evident in Lujia’s case was that ‘audiences’ felt extremely disturbed and offended. Unlike posting something on one’s own social media profile, Lujia’s QQ group messaging, which constantly tried to grab people’s attention to witness something of little relevance for them, was way too aggressive and inappropriate.
However, in most cases some subtle strategies regarding the public display of love on QQ had been applied. It was very common to see a couple talk to each other in a way that others would not be able to understand without knowing the context of the dialogue. For example, a conversation between a young couple on Qzone that could be seen by all the online contacts was:
‘Don’t forget you promised me that you wouldn’t tell her about that.’
‘Yes I promised, and I didn’t tell her about that at all, quite the opposite, I told her that you said those three words on my birthday, and she was so delightfully surprised. I told you she liked you.’
Even though substantial information from the above correspondence was very limited, everyone who read the dialogue got the message that these two people were close to each other and that their relationship was exclusive. That is exactly the reason why, rather than this taking place on the seemingly more convenient and private basis of one-to-one chatting, the couple chose to talk secretly ‘in public’. Such ‘coded’ intimate talk on QQ between lovers skilfully displayed love in public without disturbing others too much.
The self-exposure of personal relationships on social media is not always about positive emotions. Having arguments on social media, for example, is regarded as a fatal hit to a romantic relationship. Huang Ling, a 19-year-old factory worker, explained the problem:
Each time, when we had some friction, he would update his QQ status immediately with things like ‘please introduce girls to me, I need a girlfriend, blah blah … I really hated him for that!
Two weeks after their break-up, Huang Ling was still complaining about her ex’s outrageous QQ usage, and every female friend of hers expressed the same resentment. As one of her close female friends remarked, ‘How could he say so regardless of the place and the situation (chang he)?! He just wanted her to lose face’. Ling applied some ‘media sanctions’ to cope with the break-up’s aftermath. First of all she locked her Qzone, which means nobody could view it except herself.
I need some space you know. I don’t want people to gossip about my break-up. Even though they do it out of kindness, I still find it so annoying.
Huang Ling’s elder cousin even called her very late at night to ask her what had happened when he saw her ‘unusual’ QQ status update. She felt embarrassed to explain the reason to her friends and relatives, and therefore locked the only channel (Qzone) from which most of her friends got news about her. After four days Huang Ling reopened her Qzone, having already deleted all her previous QQ status updates. Meanwhile Huang Ling’s updates on WeChat were very remarkable, even dramatic. During the four ‘non-QQ’ days she uploaded a large number of emotional remarks on WeChat. One day she even uploaded a photo of her arm, carved by herself with a steel ruler (Fig. 4.3). The two ‘bloody’ Chinese characters she carved on her skin were hate (hen) and love (ai). It seems that only carving her own skin would fully express her strong feelings about the frustrating break-up. She told me:
Because some of my family members are on Qzone, I don’t want to scare my relatives and other friends. Whereas the circle of friends on WeChat is much smaller; most of them are just colleagues at the factory, so it won’t cause me too much trouble. And he [the ex-boyfriend] will see the photo either way as he is also my WeChat friend.
If we view Huang Ling’s story together with the accounts of Xiao Yu’s careless display of a kiss photo on Qzone and Lujia’s less successful public display of love on QQ group, a more comprehensible picture emerges. First of all, we need to recognise that social media provides many possibilities; it enables people to practise romantic relationships online with much greater freedom than in offline situations. Social media has also become an essential arena in which romantic relationships take place in daily life. However, a more liberating place online does not equal fewer social norms. New norms about what is appropriate or inappropriate on social media dealing with romantic relationships emerged almost immediately. For instance, the release of private problems between couples on social media usually brought immense embarrassment, serving to trigger even worse consequences than in an offline situation. Sociologist Erving Goffman12 used the word ‘frame’ to explain how people’s behaviour is cued by elements that constitute the context of action. In the frame of social media, people were not only aware of the private/public nature of social media, but also intentionally played around with it to express the exclusiveness and intimacy of relationships – even though not everyone was successful at first.
Also, from the frequently applied and highly valued public displays of love on social media, we see how on social media the perceived public gaze is just as strong as in the offline situation. Online, young rural migrants may be free from the disapproval and judgement of senior relatives and fellow villagers, yet their peers’ opinions or those of even strangers were highly valued, and can also cause concern. Regardless of what kind of social rules one follows, as long as there are ‘others’ the risk of ‘losing face’ always exists, and sometimes the uncertainty of who is watching online exacerbates the anxiety.
Another point that emerged from the varied use of social media in romantic relationships is that, in order to make sense of sociality on social media, a whole range of available communication tools must be taken into account. As suggested by the concept of ‘polymedia’,13 it makes no sense to study only one particular media platform in isolation – the meaning and use of any one of them is relative to the others. As is clearly shown in Huang Ling’s situation, her choice of WeChat only made sense in comparison with the role that QQ and mobile phones played in her social life. Furthermore, in a polymedia environment, once one has either the smartphone or a personal computer, the decision which media to use is no longer much affected by either access or cost; instead it becomes a social and moral choices. For instance, in Lujia’s case, his choice of using QQ group messaging to declare his love for his girlfriend had been regarded as very inappropriate. The approach of polymedia, as well as the arguments put forward about new social norms on social media, are not confined to the analysis of romantic relationships on social media.