UCL Social Networking Sites & Social Science Research Project
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    The continuum of visibility

    By Jolynna Sinanan, on 17 February 2014

    Photo by Jolynna Sinanan

    Photo by Jolynna Sinanan

    If Facebook is a visual platform-one where people can show aspects of themselves through words in posts, or what was status updates or comments and in photos that they have taken themselves or photos taken of them in posts, uploads and albums, or share something made by someone else in memes, clips, audio and video-then we also have to think about how people engage with each other through visibility.

    Since returning to field work in Trinidad last week, I have been continuing working with Dr Gabrielle Hosein at the University of the West Indies on spectacular politics, work which started when I documented the hunger strike of Dr Wayne Kublalsingh last year.

    Now, we are thinking about how people engage with each other though the Facebook tools: Like, Comment, Post and Share. What can these things say about how social life plays out on Facebook? Trinidad is well versed and have a language for degrees of visibility. The most extreme, the spectacle, is played out for four days of the year, culminating on Carnival Tuesday. Playing Mas is about being the spectacle and being the show, ‘playing yourself’, externalising a true self that can’t be enacted the rest of the year, on the festival of disruption and inversion of the usual social order. The literature on Carnival speaks to how people come to exist through visibility, being seen and being in stage, whether or not one is being seen as themselves, or through a mask (Lovelace, 1979, Birth, 2008, Mason, 1998, Franco, 1998).

    As Carnival has specific understandings within Trinidadian culture, the cultural understanding of the usage of Facebook is less about Facebook, than an enactment of a cultural world that is Trinidad (Miller, 2011, Miller and Sinanan, 2014). So what can ‘likes’, ‘comments’, ‘posts’ and ‘shares’ tell us about the degrees of visibility? The first very important factor to note is the research that is informing this pre-theorising is based in a small town. El Mirador has all the ideals and frustrations of small town life. It’s a town that is considered to hold ‘traditional’ family and community values and most people know each other or at least know of each other and each other’s families. El Mirador can be too social, where everybody knows everybody’s business.

    We’re starting to ask people when and how they use ‘likes’, ‘comments’, ‘posts’ and ‘shares’ and we are finding there is a distinct correlation to ‘offline’ social life. ‘Like’ represents the benign sociality of the local idiom of ‘liming’, hanging around, gentle acknowledgement and visible presence, and the other end of the spectrum is ‘post’, which is really putting yourself out there, on show. The majority of posts are sharing of moods, what people are doing, where they have been, holidays, family events, parties etc, there is very little political comment or commentary. When asked when they would not engage with something someone has posted, that is when they ‘do nothing’, the majority respond around ‘TMI: too much information’- when people are too visible. ‘Sharing’ is directed to specific groups or individuals, there is less sharing on an individual’s wall, but more general sharing that would resonate with certain individuals or groups. ‘Commenting’ is more personal, it is one degree down from posting, people comment when they feel strongly about something: ‘if it affect me’.

    If usage of Facebook is embedded in existing social relations and spaces, it is worth unpacking the nuances of what ‘posts’, ‘comments’, ‘shares’ and ‘likes’ connote. The hazards of becoming too visible, even through online engagement on Facebook invites controversy and invites attacks on the self, whereas gentle acknowledgement, hanging around and being present is, in this context, more socially acceptable.

     

    References:

    Birth, Kevin, 2008, Bacchanalian Sentiments: Musical Experiences and Political Counterpoints in Trinidad, Durham and London: Duke University Press

    Franco, Pamela, 1998, ‘Dressing Up and Looking Good: Afro-Creole Female Maskers in Trinidad Carnival’, African Arts, Vol. 31, Iss. 2, pp. 62-67

    Lovelace, Earl (1979), The Dragon Can’t Dance, London: Longman

    Mason, Peter, 1998, Bacchanal! The Carnival Culture of Trinidad, London: Latin America Bureau (Research and Action) Ltd

    Miller, Daniel (2011) Tales From Facebook, Cambridge: Polity

    Miller, Daniel and Sinanan, Jolynna (2014) Webcam, Cambridge: Polity

     

     

    Public and private: space and media

    By Nell Haynes, on 10 February 2014

    Photo by Nell Haynes

    Photo by Nell Haynes

    When Daniel Miller came to visit my fieldsite in Northern Chile a few weeks ago, I took him on a walking tour of the city. He had just arrived from his own fieldsite in Trinidad, and as we walked he kept remarked that two places are quite different. They share certain aspects: warmth, nearby beaches, revealing clothing, and gated homes. Yet, he told me that compared to the razor wire or broken glass-topped fences in Trinidad, these just didn’t seem as intimidating. Similarly, we discussed the ubiquity of car alarms as the continuously sounded that evening as we sat in my apartment. “Are they really protecting anything if one goes off every three minutes?” I asked.

    A few days after Danny left, I was having coffee with a Catholic priest in a nearby neighborhood. Telling me about his perceptions of the town after living here 6 years, he lamented the lack of “confianza” or trust between neighbors. “Neighbors like each other, but there’s not much trust between them.” He suggested this is a product of the fact that the city is new. It has only been incorporated for a decade. None of the adults who live here grew up in these neighborhoods. The fences are high but there is no neighborhood watch group here.

    In a lot of ways this explains the ways I have been warned about safety here. People just don’t seem to trust what might happen in public space. The fences around houses may in fact be a way of delimiting the private from the public in a way that leaves no questions as to where the boundaries lie. And by claiming the space as private rather than public, perhaps that makes it a little safer.

    One thing I noticed right away upon arriving here is that people rarely use their phones in public. Not in the plaza, on the bus, or while waiting in line at the supermarket. When Danny and I visited the local market near the municipal gymnasium, we asked a group of vendors about this. One woman, who has a clothing stall in the market told us people never have their phones out in public because they are afraid someone will come by and swipe it. The most recent statistics I could find were from 2008, when 1,236 non-violent robberies (the type that might result in having their cell phone stolen from their hands as they sit in the plaza, or their pocket in a busy market). This is not particularly high, roughly matching national statistics, yet I am given pause that perhaps many such thefts go unreported. About a year ago, online security company ESET reported almost 60% of Latin American residents have had at least one cellular phone stolen. The Catholic priest also told me that the most recent statistics he has seen suggests that about 40% of Alto Hospicio residents have had some personal effect stolen in the last year. “Probably because their billfold or phone is sticking out of their pocket in a public place.” While statistics like “40%” and “1,236 reported” might not necessarily reveal much, I do sense that cellular phone theft is quite common and the vendedora is correct: people know this and protect themselves by not using their phone in public.

    So, I wonder then, if there is a certain “privateness” to the cell phone. And perhaps to the internet in general. Though one may interact with their friends though social media, that is generally something done while in private space. Even the local call center/internet café provides patrons with rather large cubicles while they use the computers. Though you might be airing your dirty laundry on facebook for all of your friends, the person physically next to you wouldn’t (or shouldn’t) know.

    So these walls, these fences, these car alarms, and these cubicles provide a sense of delineation. A car alarm may be tripped just as easily by someone doing a bad parking job or a ball thrown amiss as by someone trying to steal it. Fences can be jumped. Cubicles can be peeked around (at least one young man quickly turned off his pornographic video as Danny and I walked by in the internet center). But that is not the point. The point, perhaps, is to say this is mine, and this is private. If you touch this, walk past it, or look at my screen, you are transgressing a boundary. So however social, social media might be, for these Northern Chilean users, it ideally retains a sense of the private.

    Photography in the age of Snapchat

    By Daniel Miller, on 2 February 2014

    Photo by Island Photography

    Photo by Island Capture Photography (Creative Commons)

    I want to suggest that conventionally when we consider the role of the photograph in society, we see this as a kind of three stage movement. First there is the practice of photography itself. We have assumed that this was merely the requisite technology, largely the handmaiden to the desire to have a photograph. Then there is the object, the photograph, and that was assumed in turn to be the handmaiden to the ultimate aim, which was to record something. The photograph was there to serve as an object of memory, a technical facility to retain an image beyond the relatively poor ability of the brain to accurately retain images of the past. It could be as an art, but it was more often a wedding or holiday.

    Today most photographs are taken for their use in social media. Figures quoted online vary but it is suggested around 350 million photos are shared per day on Facebook, 55 million on Instagram, 400 million on WhatsApp and 450 million on Snapchat.

    I want to suggest that as a result, we need to completely turn on its head our conventional understanding of photography. Memory has been reduced merely to the legitimation of having a photograph, but the photograph itself has lost its position as the aim of the exercise since mostly the photo is merely the excuse for what now takes centre stage which is the act of taking a photograph. Photography as an activity has moved from background to foreground. Fortunately we can see this sequence more clearly because it corresponds to the development of three social media sites in sequence. The movement from Facebook to Instagram to Snapchat/WhatsApp.

    Photography on Facebook
    Facebook now appears as the convenient bridge between more traditional photography and the more recent social media. Facebook places considerable importance on the photo album and the collecting of images. Everything shared whether tagged or not is also stored. One of the reasons Facebook’s long term future is likely to be older people, is that it is very effective in this role, certainly compared to conventional photograph album and the analogue photo. As Xinyuan recently noted you can turn to QQ to see yourself as you looked ten years ago when you first joined QQ, soon this will be common on Facebook.

    Photography on Instagram
    Photography on Instagram has a much more transient feel than Facebook. In working with young people I find that Instagram gives them a kind of creative project. All day they can think about what would make a good photograph? (similarly, what would make a clever tweet?). If they don’t see anything else, they can always take a Selfie. This gives purpose to the day and becomes a bulwark against the constant concern with being bored. As such, where once we framed the photograph, now we use photography to frame experience. Here we see the reversed sequence. Storing the photo, as in Facebook, is exposed as mere excuse for having a photo, which in turn is mere excuse for the real purpose, which is the project enacted by the act of photography itself.

    Photography on Snapchat/WhatsApp
    It was Snapchat that bludgeoned to death our conventional view of photography. If the photo can only last for a maximum of ten seconds, then we can’t even pretend it’s about memory or even about the image. The point about Instagram is now made explicit. It can only be the act of taking that matters. Except that on Snapchat/WhatsApp we realise that this is not just individual experience it is a social act, we take pictures in order to share, and to see the response to our sharing. We have to take the word ‘Snapchat’ literally – the photograph is just a form of chat, saying Hi, a more interesting emoticon. WhatsApp is a bit less violent a repudiation of the photograph, but still highly transient. Clearly we may work with all three of these social media and all three of these relationships to photography.

    As I will argue in a more extended paper, the mistake is to think this makes photography more superficial, actually I will argue this makes photography more profound.

    Honor, fame and networked photography

    By Elisabetta Costa, on 14 January 2014

    Photo by Elisabetta Costa

    Photo by Elisabetta Costa

    Social media photography in my field site in south-east Turkey is extremely self-oriented. I have recently been asking friends and informants why people post specific images, and the answer has always been the same: “They want to become popular!” For example food is a very common image on Facebook and it is always represented in similar ways: in special occasions during dinner with friends or family, as soon as the wonderful food is ready and put on the table or on the floor someone takes the picture and posts it on Facebook. In few cases I had to wait up to twenty minutes before eating because everybody wanted to take a picture and upload it on Facebook, or keep it on their phones to show it to friends. When people organise dinner with friends or extended family and the food is particularly good-looking, taking a picture and making it public is a must. As everybody told me, the main goal is to appear awesome and become popular. On Facebook there are not pictures of ordinary food during ordinary dinner, or pictures with amazing food eaten with ordinary family members. It’s always a combination of good food and good people, the best way to impress the public. Even when the picture portrays a group of friends or family members, the picture is more oriented toward increasing the popularity of the person than to strengthening social ties with others.

    In Dry Rock Town people spend hours looking at the Facebook walls of acquaintances and gossiping about them. This activity is socially accepted, and usually done together with friends or relatives. Women especially enjoy their time together in front of a smartphone or preferably a laptop, commenting about other people’s life as based on what they see on their Facebook walls: “She became fat…He got married to that beautiful woman…He is still single…She always wears beautiful clothes…He has a good job…He became rich…She always goes to the hairdresser…etc, etc, etc.” People gossip in particular about acquaintances or distant family members with whom they don’t have daily interactions, and that are Facebook friends of friends. In a town of 80,000 inhabitants where everybody knows all of the families in the town (and consequently everybody recognizes everybody as a member of a family), Facebook is the best way to get updates and have fresh information about other people’s lives. Because of gossiping, chats, and rumors, the content Facebook walls often ends up being what people know about a certain person. For this reason Facebook visual material is accurately chosen and updated in order to improve self-images, increase respectability and honor. Facebook is used as an identity card to present the self to friends of friends, and friends of friends of friends, and eventually the whole town and the extended family.

    People are continuously involved in the practice of updating new pictures that can increase their social reputation. Thus the very practice of posting photos of amazing dinners and holiday trips is one of the main pleasures derived from these activities. It surely increases the their social fame within the town, and with friends and relatives.

    Facebook, tribes and internal migration in Turkey

    By Elisabetta Costa, on 12 December 2013

    Photo by Elisabetta Costa

    Photo by Elisabetta Costa

    In my field-site in south-east Turkey, Facebook is a very important communication tool for keeping alive extended family relationships. On Facebook, people communicate with first, second, and third degree relatives living in different regions of Turkey. The number of relatives that a person has on social media varies between 20 and 300. While parenting and sibling long-distance relationships are usually maintained on the phone and more recently on WhatsApp, extended family relationships are maintained through Facebook. This form of social media seems to be the most appropriate to communicate with distant relatives with whom there is not intimate and close contact.

    In South-East Turkey both among Arab and Kurdish populations, tribes have been the main social organization that has captured the attention of anthropologists for several years. What happens to the relationships between members of the same small tribe when they migrate to different parts of the country? The migration of Turkey’s Kurdish and Arab population from the East to the Western Provinces has been massive in the last decades and continues today. Due to this migration, Istanbul became the “the biggest Kurdish city” in Turkey; and all the Western cities of Turkey are inhabited by a big number of Kurds and Arabs.

    In Dry Rock Town I have met many people who use Facebook to communicate with relatives living in different parts of the country. Those not belonging to any tribes usually communicate with first degree relatives, e.g. cousins, aunts and uncles. Those who are attached to a tribe organization usually communicate with a bigger number of family members, and this the case of rural people.

    M. is a 19 years old Kurdish boy who came to Dry Rock Town from a near village to attend the preparatory classes (Dershane) to be able to pass the university entrance exam. On Facebook he has 200 friends of which 180 are family members living in different parts of Turkey. The ten persons he speaks to most on Facebook are ten cousins who live in Istanbul, Izmir and Cyprus in order to study or work. The remaining 170 are first and second degree relatives distributed among Istanbul, Cyprus, Mersin, Dry Rock Town, and towns in the same province as Dry Rock Town. On Facebook he doesn’t communicate with relatives living in the village. He says he doesn’t have the need to do so because he meets them every weekend and they mainly communicate face by face.

    S. is a 24 years old Arab girl who grew up in a village of Dry Rock Town Province and migrated to a town of Western Turkey six years ago with her family. On Facebook she has 90 friends of which 80 are relatives living in different part of Turkey and 10 are school friends. Only one Facebook friend lives in the same town where she lives at the moment. The 10 persons she speaks with most on Facebook are 7 cousins, 1 aunt, and 2 school friends, who live in different parts of Turkey. And the people closest to her, aside from her immediate family, are cousins living all around the country. She doesn’t like the place where she lives now, she feels discriminated because of her south-eastern origins, and she doesn’t have friends there.

    The anthropologist Martin Van Bruinessen (2002) ten years ago wrote that tribes and tribalism in Kurdish society were alive and more pervasive than the decades before. To confirm his theory and bring it further I believe that intra-tribe relationships in many cases continue to be the most important ones for a new generation of young adults who experience migration more and more. Thanks to social media, people are able to maintain these relationships despite migration and urbanization processes. While the people I’ve interviewed have continually mentioned to me the existence of their tribe (Aşiret), proving the existence of a strong tribe ideology, only after having looked at their Facebook’s practices did I start to understand what tribe is for them.

    Martin van Bruinessen, 2002, ‘Kurds, states and tribes’ in Faleh A. Jabar and Hosham Dawod (eds), Tribes and power: nationalism and ethnicity in the Middle East. London: Saqi.

    Social media in social spaces

    By Nell Haynes, on 9 December 2013

    Toasting to New Friends (Photo by Nell Haynes)

    Toasting to New Friends (Photo by Nell Haynes)

    The first time I was invited out by friends on a Friday night in my fieldsite in Northern Chile, I was surprised by the ways social media and technology permeated the evening’s events. My new friend Alex* sent me a message on Facebook asking if I would like to go out with he and his friends Andrea and Edith, who I had never met. When he got to my street to pick me up, he sent another Facebook message to let me know. As I walked down the stairs and to the parking lot of my apartment building, I knew I was looking for a Honda because he was constantly posting pictures of it on Facebook. He was standing leaning against the car looking at his Samsung phone. When I got to the car, he began to tell me a story of locking his keys in the car while at Edith’s house. I already knew most of the story though, because someone had made fun of him for locking the keys inside via his Facebook wall about an hour earlier.

    We drove a few blocks to Edith’s house where she and Andrea were waiting, and they hopped in the back seat. We then drove to a karaoke bar where the music was so loud I could barely hear Andrea was make fun of Edith for constantly using Whatsapp. Edith retorted that Andrea was just jealous because she didn’t have Whatsapp on her phone. I looked around and all three of my companions were on their phones. I was about to pull out my own just to fit in when Alex passed me his. On the note app he had written, “”If you get bored let me know and we can leave.” I wrote back “I’m just happy to have friends to hang out with on the weekend!” He laughed and then pulled up an app called LED that made the phone into a scrolling sign of the type that shows stock market prices. He wrote “It’s too loud to talk” and showed everyone at the table. He handed the phone to me to write something and at a loss for anything creative wrote “I can’t hear anything!”

    Shortly after, Alex told the three women we should pose for a picture, and the two others started posing, then switching places, posing again, standing up and posing, so that we ended up with about 10 photos of the three of us. A man Alex knew from work walked past and offered to take a photo of all 4 of us. Again, many pictures were taken with people standing, then sitting, then in a different order. We sat back down and Alex sent everyone the pictures from his phone via Facebook message. About five minutes later he passed his phone around to show the picture of the four of us that he had already put on Instagram. By the end of the night, I was Facebook friends with Edith and Andrea, and Alex and I had started following each other on Instagram.

    While this may seem like just a mundane night out, I was struck by the amount and ways people in Northern Chile were using social media even in the physical presence of their friends. One great thing about starting this project in a new fieldsite is that even seemingly commonplace things surprise me. Among my friends in the United States it would be considered incredibly rude to spend so much time looking at a phone while with others. In my previous fieldsite in Bolivia, very few of my urban middle class friends had smartphones, so messaging would have been done via old-fashioned text messaging and photos would have been posted to Facebook several days later. Many people argue that the influx of social media into time spent physically together spells the demise of substantive relationships. But in this case social media allowed us to interact, overcoming the loud music, to communicate more effectively. Certainly social media is changing friendships, but I think this story demonstrates the ways these media are not separate from “the real world,” but are integrated into the ways people interact when physically present in social spaces.

    *All names have been changed

    Digital public, publics, publicness

    By Jolynna Sinanan, on 5 December 2013

    todays yoof_davity dave

    (image, courtesy of davitydave, Creative Commons)

    Doing what is essentially two simultaneous ethnographies is no simple task (‘Simple’ as in ‘straightforward’, not ‘easy’. Conducting ethnography is generally not easy, but analysing the ‘online’ component can be mistaken for being easy. In the last two weeks, doing ethnography entailed sitting on Facebook for a few hours a day, staring at hundreds of posts and actually calling it work). Now that we have all done a considerable amount of fieldwork and have met quite a few people, we will all also be spending more time on Facebook (or QQ, or QZone) looking at streams of what people post. For us, debates and differentiation between ‘offline’ and ‘online’ are becoming increasingly irrelevant, as each area gives us more information and provides more insight and depth of understanding to the societies we are studying. Looking at posts on Facebook involves a mix of images, text, acknowledgements in the form of comments, tags and likes and sharing of content made and modified by others in links to other material, memes and videos. We aren’t just analysing images taken and posted by individuals, we are also analysing shared and mixed content. Just photos, for example, would be more straightforward: photos are inherently reflexive, they are taken by someone of something, and they are a way of pointing out, describing and judging, yet; the image-maker is also visibly absent from what they have captured.

    So who is all this content for? A general public, groups of publics, or certain individuals? A brief review of other studies on visual practices, photo-sharing and circulation included a study from 2011 by Lindtner et al. on how the sharing of digital media is not just about the exchange, but about social and cultural production, maintaining social ties and identity production. They interrogate the idea of ‘publics’ by drawing on the work of Warner (2001, 2002), which distinguishes between a single public and several publics. Media sharing is aimed towards specific publics, for example, when friends see what other friends have posted there is a sense that ‘this is aimed for me to see’, despite their actual relationship (if any) to the individual (Lindtner, 2011: 5.3). An individual could have several of their networks on Facebook and so each network or ‘digital public’ in this sense is also part of the individual’s impression management (in Goffman’s sense). Aspects of the individual that are being shown through what they post are for specific people in those networks to understand the reference and not others. Some posts I came across that exemplify this are status updates like ‘DON’T LIKE ME?? Have a seat with the rest of bitches waiting for me to give a F#@k’ and ‘I hate how after an argument I think about more clever shit I could of said’ and  ‘The most amazing things happen when you really slow down and look at all the wonders around you and you realize God truly does have a plan.’ A quick look at the likes and comments, especially by those informants I’ve met, says that these are distinct messages to people where close friends know the context.

    A discussion with the other researchers on the project leads us to think that aspects of managing publics will be common and others will be comparative. By looking at the content of shared images, posts and updates, we can start to gauge what MacDougall describes as ‘the range of culturally inflected relationships enmeshed and encoded in the visual’ (2005: 221). So there will be a lot of time procrastinating, I mean, working on Facebook in the months ahead.

     

    References

    Lindtner, Silvia, et al. “Towards a framework of publics: Re-encountering media sharing and its user.” ACM Transactions on Computer-Human Interaction (TOCHI) 18.2 (2011): 5.

    MacDougall, David. The corporeal image: Film, ethnography, and the senses. Princeton University Press, 2005

    The Facebook wall as expression of traditional values

    By Elisabetta Costa, on 11 November 2013

    Photo by Elisabetta Costa

    Photo by Elisabetta Costa

    The inhabitants of Dry Rock Town in south-east Turkey have a mix of social, economic, geographical and ethnic backgrounds. The composition of the town is complex, beginning with a heterogeneous population that has lived here for decades and centuries. Additionally, different groups of rural and urban Kurds, Turks and Arabs came to live in the town more recently for different reasons, contributing to the expansion of the city. At the moment the main social differences of the inhabitants can be explained mainly as a consequence of different levels of urbanization. In fact we can see the people now living in Dry Rock Town as distributed along a continuum from more rural to more urban.

    In the last weeks I have worked on the visual analysis of my informants Facebook posts and what has struck me most has been the homogeneity of their Facebook profiles. Although the differences existing in  real life between rural and urban people are evident, their Facebook visual materials look quite similar. It doesn’t matter if a woman or a man has grown up in the main city of the region or in a small village, and they have completely different life-styles. Their Facebook profiles have many things in common and their visual materials are not so different from each other. Traditional values of family, honour and women’s modesty are overtly represented.

    For example, H. is a young Kurdish woman who works in a highly professional environment, grew up in a big city in southeast Turkey, has male friends, drinks alcohol in restaurants, and eventually will freely choose the person she marries. Her Facebook wall is not so different from the one of S., a woman in her early thirties who grew up in a small town, has very few relationships with non-family members, and that is married to a man who was chosen by her family. In both cases, relatives, family members and traditional habits surface as the main objects of the visual materials that appear on their Facebook walls. Pictures of weddings and family gatherings, and self-portraits with relatives are the most represented images.

    The Facebook social network reproduces the social space of the village where there is no space for anonymity. On Facebook everybody is very careful to not damage their own reputation and that of the family because on Facebook everybody knows each other. The practices learned in the anonymous spaces of the big city disappear in the self-representation played out on Facebook. I refer specifically to habits and customs of urban women, such as hanging out with friends, coming home late at night, drinking alcohol, smoking cigarettes, and having intimate relationships before marriage, which are not represented at all on the Facebook wall.

    But as written in a previous post, in contrast with the normativity of the public space, the private chats and the private messages of Facebook are exactly the opposite. People do secretly what they can’t do in the offline world: chatting with girls and boys, flirting, finding lovers, new friends and partners, getting in touch with foreigners, playing games, and being politically active.

    How are numbers important?

    By Razvan Nicolescu, on 30 September 2013

    Photo by Gabriela Nicolescu

    Young people in the Italy fieldsite using mobile phones (Photo by Gabriela Nicolescu)

    This blog post is about some of the significances of the huge difference in the usage of social media between teenagers and other people in the Italian fieldsite. If we are looking at the average usage of social media, we could easily identify a few groups that are corresponding to different age groups. The first group is constituted by teenagers aged up to 16-18 year old who use social media, and especially Facebook, quite intensively. This means that most of them have around 1,000 online connections and if they are not always-connected through a smartphone than they may spend a few hours a day or every few days on different social media.

    This definitely contrasts with the rest of age groups. Young people between say 20 and 30 year old use social media in a more nuanced way. Even their subscription to the service is more unpredictable. If most of the young people who use some sort of social media have on average around 200-300 online connections, there are individuals, like the ones described in my previous post, who near 1,000 connections and have very precise strategies for online communication. At the other end of the spectrum around 20% of young users who have a few tens of connections and engage sporadically in any social networking activity. The way these people think about online media is actually very close to the way young people who refuse to subscribe to any social media at all motivate their resistance. At the same time, the way young people use Facebook or Twitter is much more heterogeneous than in the case of teenagers: it ranges from a few minutes a week to a few hours a day and from random to constancy. It is interesting that most of the time this usage is quite consistent for any given individual and does not necessarily depend on the time of the year or on the work schedule.

    Then, for adult population figures drop dramatically, from around 30-40% of young adults who are active on at least one social media to around 20% in the case of adults. Old people use social media rarely, and usually in relation to some younger relatives who live elsewhere and actively encourage this usage. Most of the time this media is skype, that seems to respond better to the exigencies of this particular kind of distant relationship. The reasons are many, from its synchronous character, the possibility of high quality video conversations, to the ease of its usage which is a highly important issue for old people who usually have relatively poor computer expertise.

    Therefore, we have this highly unequal distribution of knowledge and practice in relation to social media across the town population. As most of the literature in this area focused on teenagers and different affluent, and influent, people or social groups, our project objectives aim to cover other segments of population as well as some particularly overlooked social issues. However, before doing that we need to understand the important differences in terms of penetration and usage that seem to exist in most of the sites in this project.

    The questions that have arisen from the preliminary survey on the usage of social media that we undertook in the Italian fieldsite are many. I will discuss here just one aspect: the very different numbers and intensity of usage in relation to social media among the various age groups together with the complex social relations between people belonging to these age groups seem to indicate the fact that it would be completely meaningless to focus exclusively on social media. That is, social media could not account but for a particular part of the society and the relationships that are at work here. At the same time, social media seems to be a very helpful lens through which we, as anthropologists, could make sense of these relationships exactly because they are objectified in a very transparent and accessible medium. In particular, I suggest that the numbers presented in this post point not to an inequality between different age groups, but rather to a very specific mutual completion of these.

    Some of the ways society understands to use the numbers related to social media are more obvious: for instance, the educational systems’ inefficient attempts to adapt themselves to the impressive request and consumption of new technology and media. These attempts seldom imply massive public spending on initiatives that are at least questionable, such as the new-technology-for-the-disadvantaged or the ones promising the migration of sensitive schooling processes on different IT infrastructures. These are examples of ‘big numbers’ taken ad litteram, with little, if any, attempts of critical interpretation. As fieldwork shows, whenever ‘big numbers’ are judged independently from ‘small numbers,’ important misunderstandings happen. The simple reason is that either one of these two groups could easily be irrelevant when not considered in relation with the other or when this relation is taken for granted.

    Can social networking sites harm you?

    By Juliano Andrade Spyer, on 28 June 2013

    dilmabolada

    Dilma Bolada facebook page

    Do you think that the company that owns the social networking site is using your data for purposes that harm you?

    This is the one question from a demographic survey our team is currently piloting that makes my informants stop and think. Only one person – out of five, so far – have answered “yes” to it, and it was an emphatic “yes”. But the others were convinced that there could not be such thing. And the rationale behind these answers seems to be: - Why would a company want to harm its clients?

    These optimistic informants also add that everything they do or say on Facebook, the most popular social networking site in Brazil, is both true and already known by others so there is no possibility their posts could produce any harm.

    This particular topic came back to my mind earlier this month as Facebook was accused of political censorship here in Brazil.

    Dilma Bolada” is the name of a fictional character inspired on the personality of Brazil’s current president, Dilma Rousseff. The author of the character, a 23 year old college student, has attracted  350,000 followers on Facebook alone.

    His character mixes the (strong) personality of the President with a relaxed tone typically used here on social networking sites to comment on politically-related news stories. As a result, following Dilma Bolada is like being part of circuit of close friends with access to what could be Dilma’s Facebook posts.

    At the end of May, Facebook erased a post published on Dilma Bolada’s page mentioning an alleged involvement of Aécio Neves on a corruption scandal. Neves will likely be one of her strong opponents on the next presidential race.

    The post was based on a news report published by a known magazine and, as the author of Dilma Bolada wrote on a later post, its content did not break Facebook’s user policy.

    Folha de São Paulo, an important national newspaper, picked up the story of an apparent act of censorship by Facebook to protect a politician. Other news venues followed.

    At first Facebook refused to comment on the decision, but the repercussion both online and through the press pressed the company to revoke the decision and to issue an explanation.

    According to Facebook, an automatic feature that detects harmful content was responsible for the deletion. The system bases its decision on feedback sent by users. The company explained that, in this case, the system did not operate correctly.

    The erased post was also reestablished – here, in Portuguese – on Dilma Bolada’s timeline, but the question that remains is: would Facebook have changed its decision if the problem had not drawn so much attention and noise?