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It’s all in the comments: the sociality behind social media

By Nell Haynes, on 2 December 2014

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boys in the fieldsite hang out after school and look at Facebook on a mobile phone

As I begin to write my book about social media in Northern Chile, it’s great to see little insights emerge. One of the first of these insights is that interaction is essential to the ways people in my fieldsite use social networking sites. Facebook and Twitter are the most widely used, with 95% of people using Facebook (82% daily), and 77% using Whatsapp with frequency. But with other sites or applications, use falls off drastically. The next two most popular forms of social media are Twitter and Instagram which are used by 30% and 22% of those surveyed respectively.

So what makes Facebook so popular but not Twitter? My first reaction was that Twitter doesn’t have the visual component that Facebook does. This was partially based on the fact that many of my informants told me that they find Twitter boring. Yet Instagram is even less well-used than Twitter. And as I began looking more closely at the specific ways people use Facebook and Twitter, I began to see why they feel this way.

People use Facebook most frequently because they are most likely to get a response on that platform. In fact, this forms a sort of feedback loop in which people perceive that others use it more, so when they want the most feedback they use Facebook, which in turn keeps others coming back as well. As this cycle continues, people know that if they want their friends, family, colleagues, acquaintances, and even enemies to see something, Facebook is the place to put it. This is also what attracts older generations to use Facebook—if they want to see what is going on with younger generations, they join. But as their age-peers join for the same reasoning, they begin interacting with them as well. In essence, Facebook is the most truly social of the social media for people living in Alto Hospicio.

This desire for interaction is exemplified by the fact that far more important than writing statuses, or even posting photographs, memes, videos, or links to websites of interest, is the commenting in which people engage. It is not unusual to find a single sentence status update that has more than twenty comments. Many comments are positive and supportive. When a young woman posts a new profile picture, it will usually receive more than ten comments essentially expressing the same thing: “Oh [daughter/niece/ friend/cousin] you look so pretty and happy!” When someone expresses a complaint, like neighbours playing music too loudly, comments usually range from “How annoying!” to “Do you want to borrow my big speakers so you can show them your music is better?” These comments generally serve a function of staying in contact and supporting friends and family by simply reminding them that you are paying attention and care about them.

This type of cohesion has impacts beyond social media as well. Many friends of friends actually get to know one another through such comments on social media, so that by the time they end up meeting in person at a party or group outing, they are already familiar with one another, friendly, and if they’ve interacted enough on the same posts, may have already added one another as friends on Facebook. Thus, Facebook is not only a space for interacting with old friends, but making new ones as well.

Aside from helping me to understand how important sociality is to people in my fieldsite, this realization also serves as an excellent example of the ways quantitative and qualitative research support one another. Quantitative data from my survey alerted me to the fact that Facebook was popular not just for it’s visual uses. But I had to go back to my qualitative research to find out why exactly this might be. As I continue to analyze and write, I find that I keep bouncing between the two, reassuring me that without both aspects, this project would not have been complete.

For more on the confluence of qualitative and quantitative data, here are examples from England and Brazil.

Social Media – Just stop that and behave.

By Daniel Miller, on 30 October 2014

Image courtesy of Sally Anscombe, Creative Commons

Image courtesy of Sally Anscombe, Creative Commons

I am just finishing a chapter of my monograph on social media in England in parallel with the other eight team members who are simultaneously writing theirs. At the moment the biggest problem I am finding with writing about social media is perhaps not surprisingly the social media themselves. They just refuse to behave decently, by which I mean in ways conducive to being written about in an academic text.

The chapter I have just finished has been trying to explore the impact of the wide variety of platforms that are currently available to people in The Glades. That in and of itself is not a problem. The theory of polymedia comes in handy because it was devised to deal with a situation where, instead of a single or a dominant media, we have many potential platforms such as Snapchat and Tinder and Tumblr and Twitter. These start to express social differences, moral choices, differentiated relationships and so forth – thus polymedia. The next stage would be for academics to explain why people might prefer this or that social media for some particular purpose. For such explanations we are indebted to some excellent writings, of which the clearest is probably Nancy Baym’s book on Personal Communication in The Digital Age.

This work depends upon the concept of an ‘affordance’ which means more or less, that which a particular platform would seem naturally best suited to do. So we can suggest that Facebook is better for the storage of photos, while Twitter seems good at spreading information. Some media demand simultaneous presence, others are asynchronic, some anonymous and others anything but private. What usually happens is that we assume a platform is `naturally’ that which we have found most people use it for and then look at these various affordances in order to account for that dominant usage.

This is fine for a while, but then as we observe these social media more closely and for a longer period of time, they start to behave not just badly but really quite outrageously. They start to be used for all the things we claimed they were useless for, or for the exact opposite of that which they were doing previously. I look at the data and think `Whoopsadaisy’ that is NOT what is supposed to be happening. To take a very simple example, my generation used email as the breakthrough media in destroying a century of attempts by industry and commerce to separate work from leisure, and I could write happily about the affordances of email that explain this consequence. The trouble is that today young people use email to scrupulously divide their personal communication from work and commercial usage – the exact opposite of what I do with it.

Historically in both Trinidad and England BBM, the Blackberry messenger service, was the place teenagers used to be nasty to each other. I could give a whole list of features as to why BBM was good for this purpose. In Trinidad this genre of usage moved from BBM to WhatsApp which is fine, since WhatsApp is basically a copy of BBM. But in England the genre migrated lock, stock and barrel to Twitter which in several important respects is exactly the opposite of BBM. Twitter is very public, BBM was heavily encrypted etc etc. I read loads of articles about how Twitter is naturally about information or Facebook is ideally suited to the young. Only to find that Twitter is used by other groups simply to banter and Facebook is now mainly used to keep connected with older family members. In fact the entirely different `Twitters’ I have discovered operating just within just The Glades is ridiculously diverse. At which point you realise no, it isn’t especially good for information dissemination. It’s just a short text platform that can, and now is, used for pretty much anything. This is just within The Glades. Once you start comparing our nine sites then it is really hard to claim any kind of consistent behaviour at all. Social media are such an undisciplined and unruly bunch of creatures that they would challenge a zoo let alone a poor academic.

The theory of polymedia and the study of affordances remain essential tools of analysis, and often work perfectly well. But there are clearly a whole lot of others things going on, which my chapter attempts to explain and explore. I think this can be done, and basically has to be done, because we do no one any favours if we ignore the variability of actual usage which is precisely what anthropology is built to discover and acknowledge. But sometimes in this study of social media I just want to teach the little bastards a bit of discipline.

Teens are obsessed about spell checking thanks to Facebook

By Juliano Andrade Spyer, on 2 July 2014

Photo by Juliano Spyer

Photo by Juliano Spyer

Schoolteachers and staff in Baldoíno have a common perspective about the impact of social media on education. For them, Facebook and similar services are bad because they make students even less interested in what happens during classes. The argument tends to be that the Internet in general is a good thing, but young people avoid the “good internet” to devote a lot of time to socialization. The typical example of the “good internet” here is Google because it’s where one can learn things. Google fits into the image of a sort of oracle of knowledge that fits well with the idea of what a teacher is while Facebook is the playground and the understanding is that children have nothing good to teach each other.

If you ask a staff member of a school to give an example of the consequences of using the “bad side of the internet”, they may talk about how poorly students are writing because of the lingo they use to communicate through social networking sites. They say that kids are now happy to misspell words because they all like to type in this way. But this is actually very far from what the evidence from fieldwork shows. I am confident to claim that, at least here in my field site, Facebook has made spelling-checks an obsession among younger users and they are constantly improving their writing skills for that reason.

Here is a bit of my own pre-theorizing about the way things work here in terms of social mobility. Displaying economic progress is an important part of life, hence the effort made to show off this progress through actions such as buying branded clothes or a being a strong speaker through which the neighbors can evaluate the technical quality of your investment in education. Teenagers appear to have been given a central role in this arena: they are the main embodiments of display for family wealth and that may be a heavy burden to bear. These kids are intensely comparing what they have to what others around them have to look for signs of  a“lack of conditions”. And a serious indicator of poor economic means shows itself through writing.

I have systematically asked teens about different topics related to technology and almost all of them are highly concerned about not misspelling words on Facebook’s public areas. Some have newer phones that have spellcheckers and these are sought after technologies. Others with less powerful smartphones get into the habit of using Google to check the words they are not sure about. And as a consequence they all claim that their writing skills have improved as they fell more confident about writing.

I like this example because it shows how an assumption about the effects of the Internet may be wrong and yet remain as the truth, at least to a certain group. The perspective of school staff reveals less about what happens in terms of learning and possibly more about another important topic related to the internet here: how it has deepened the generation gap. We are talking about parents that are functionally illiterate in terms of reading, but also in terms of operating a computer. So young people have the whole World Wide Web to live their lives away from the sight of adults.

Seeing red: watching the World Cup in Northern Chile

By Nell Haynes, on 27 June 2014

kids marea roja

Neighborhood children celebrate Chile’s victory. Photo by Nell Haynes

The very first night I spent in my fieldsite in Northern Chile, the national team qualified for the World Cup. I had no TV, no radio, and internet only through my smartphone. But I knew every time the team scored. Horns honked, dogs barked, whistles cut through the evening air, a dull roar of shouts bouncing off one another between the small homes, and six floor apartment buildings hung around the city like the fog that rolls in every afternoon from the Pacific Ocean. When the opposing team scored, you could hear the low rumble of grumbling viewers. By the game’s end, the horns were honking again, fireworks were being set off, and I ventured to my balcony to see people waving large flags in the street.

After nine months in this working class city of 100,000 people, football is back, and it is everywhere. Though advertising in general is limited, people find individual ways to visibly express their excitement about World Cup. The single bar in the city has no signs outside or inside advertising that they will be open for games. Restaurants have no specials. This is possibly because people tend to watch at home with friends and family, grilling meat, and drinking beer, rather than watch in in a more public place. Or perhaps people feel inclined to watch from home because there is no incentive to watch in a public place. Either way, the result is clear. When I watched one afternoon game at the bar, I was one of only 5 patrons (all the others being 20-30 something men who seemed to know the bartender on duty). In fact, the family and friends joining together in each private home usually outnumbered those gathered in the bar.

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A small crowd watches Chile vs. Netherlands in the local bar. Photo by Jair Correa.

The few instances of businesses advertising World Cup specials were limited to interntional companies. The hardware store (owned by US company Home Depot), and one supermarket (owned by Walmart) had special giveaways advertised, and of course the Coca Cola and Becker beer cans on sale throughout the country are decorated with football themed designs. But on a local level nothing commercialized about the World Cup. Instead, people have individually created visible practices associated with supporting their national team—wearing red football jerseys, setting off fireworks, and posting a great deal on social networking sites. These posts began about a week before the World Cup began, in anticipation.

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A World Cup themed display in Sodimac Homecenter. Photo by Nell Haynes

Many of the Facebook posts were typically Chilean in style, in that they were humorous memes. Some compared the team’s coach, Jorge Sampaoli, who is bald, to bald reggaetón singer Pitbull. Others, in anticipation of a match against the Australian team, featured pictures of kangaroos in compromising positions. Others posted sarcastic cartoons about the blindness with which Chileans follow football, or “Survival Guides” for those uninterested in the games. Politically involved young people often posted links to articles about the protests in Brazil, often followed by an image supporting the Chilean team, and commenting on their sense of feeling torn between the game they love and the capitalist exploitations behind the event. “Vamos Chile…..a pesar que el trasfondo del mundial es una mierda no pueden negar que el futbol es hermoso sobretodo cuando gana chile” [Let’s go Chile…..it’s a shame that the transformation of the World Cup is shitty, but they can’t negate that football is beautiful and above all when chile wins”

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A popular meme circulating before and during the Chile vs. Australia match.

On the day of the game, posts turned more personal. Young men and middle-aged mothers alike post on Facebook invitations to friends to watch the game in their homes, often enticing them with photos of beer or food accompanied by a Chilean flag or football. Local businesses such as Chinese restaurants suggest customers should “put their orders in now to go along with The Red” (the nickname for the national team).

The experience of watching the games was captured in photos posted on Facebook and Instagram. These usually consist of people wearing red football jerseys, red, white, and blue wigs, hats that look like footballs, and other variations on festive attire, while standing next to a large television displaying a match. Others display the meats being grilled while watching the game. Even those stuck at work during games. Posted selfies at their desk while draped in the national flag. The large percentage of men working in mining operations several hours outside of the city were not left out. A few hours later, after they’ve finished their twelve hour shift, workers in the nearby copper mines post their cell phone videos of hundreds of their coworkers erupting as they watch a goal being scored from the company dining hall.

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An Instagram photo shared during the Chile vs. Spain game.

But more telling than these orchestrated photos and videos were the immediate reactions to the game that were posted in simple messages on Facebook. When there was something to cheer about, my Facebook feed instantly filled with simple statements of “conchetumare” (a somewhat all-purpose expletive), “weon!” (somewhat equivalent to ‘dude’), “vamos chile mierda” [let’s go chile. shit!], and  of course, “goooollllll” after every score.

After the games, Instagram and Facebook again filled with photos of people celebrating in the streets. Huge crowds gathered in plazas to set off fireworks, sing fight songs, and generally continue the party. People posted videos of the national hymn being sung at the start of the game. These were not just young people, but grandparents and mothers carrying young children. Of course, the posts stopped about two hours after the game ended, but I could still hear the singing and fireworks through my closed window late into the night.

And then, the next day, in further, but subdued celebration, memes reappeared teasing opponents who lost, or chastising referees blamed for a Chilean loss. After defeating current world champion, Spain, a photo of an airplane bearing the Spanish flag, with “gentlemen, start your engines” was shared by many people.

Overall, on non-game days, about 20% of posts are related to the world cup. On game days, this rises slowly until they peak during the actual game the make up more than 60% of posts from the 90 people I follow on Facebook. Similarly, among Instagram users from my fieldsite, about 80% of photos posted during game time have something to do with the game. Clearly, for many people, life stopped in order to watch the game. Yet, in order to actively participate in a community of fans, social networking provided an outlet for humor, pride, predictions, and even gut reactions to plays. This may have something to do with the fact that people are watching in small groups in private spaces, rather than large numbers gathering in the local bar. While family members got up to dance and toot horns after each goal scored when I watched from friends’ homes, they seemed to want a more collective experience. This desire was summed up by my friend’s uncle, who after Chile’s win over Spain quickly declared, “Let’s all go outside and see what’s going on in the streets. If there’s a party happening we need to be a part of it.”

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A mashup of photos of people literally partying in the street after the Chilean team beat Spain, posted on both Instagram and Facebook.

It is also worth noting that the number of posts on either social media site that reference support for a team other than Chile is almost non-existent. There is a somewhat large population of Colombian immigrants in the fieldsite, and thus, the Colombian team has had a few posts in it’s support. By overwhelmingly, the posts reference the team of the poster’s home nation. The World Cup is not about the world, but about Chile’s place in it, and Facebook, rather than acting as a window to a “global civil society” (Tomlinson and Young 2006:1) rather functions much as Anderson described early national newspapers as foundational to a sense of community as a nation. In fact the simultaneity he described (1983:37) has gone into warp speed as people have moved from reading the same daily news items, to being able to immediately comment on an acquaintance’s “conchatumadre” just seconds after a Chilean player scores. This Saturday, Chile will battle home team Brazil in the second round of the tournament, and might be eliminated. If that happens it will be interesting to see if excitement and Facebook posts continue, as people in my fieldsite cheer on other South American teams, or if the exit of the Chilean team will mean an absence of attention to the World Cup both in media consumption, and social media curation. Then again, maybe predictions will be right and we’ll never get a chance to know, because Chile will win it all!

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A widely shared image of how Chile could pass through the rounds to win the World Cup.

References

Anderson, Benedict. Imagined Communities. London: Verso, 1983.

Tomlinson, Alan, and Christopher Young, eds. National identity and global sports events: Culture, politics, and spectacle in the Olympics and the football World Cup. SUNY Press, 2006.

THE WORLD CUP ON SOCIAL MEDIA WORLDWIDE
This article is part of a special series of blog posts profiling how social media is affecting how ordinary people from communities across the planet experience the 2014 World Cup.

Fitting In: Real methods in anthropology

By Jolynna Sinanan, on 20 May 2014

By Elisabetta Costa, Nell Haynes, Tom McDonald, Daniel Miller, Razvan Nicolescu, Jolynna Sinanan, Juliano Spyer, Shriram Venkatraman, and Xin Yuan Wang

Qzone profile by Amber Wang

Qzone profile by Amber Wang

Most disciplines have formal methods for collecting data. By contrast the critical issue for ethnography is the task of transforming ourselves into the kind of person we need to be in order to conduct successful fieldwork. Someone people in the area feel comfortable with, would wish to make friends with and have confidence in. Since our method is in essence the cultivation of good relationships with our informants. Each of us has had to learn this sensitivity to the field and often change their appearance and behaviour accordingly.

For example Shriram found that when he started his fieldwork in South India he wore a t shirt and jeans. Practically no one would speak to him. But when he tried to go to the other extreme and conduct fieldwork wearing a formal shirt and trousers, he found that most people thought he was trying to sell them something. In one case after patiently explaining to a school the nature of our project and the research he would like to conduct the school teacher apologised but said firmly that the school was not really interesting in purchasing this `anthropology.’ Eventually he took further measures. He pierced both his ears and started wearing hand spun kurtas and `intellectual wear’ to clearly position himself as an academic. After which the fieldwork went just fine.

Juliano has found his fieldsite to be a split between evangelical Christians and others, and he needed neither to look like a `person of God’ or `person of the world’ so instead of dressing like either of these, he went for a European look that managed to be a neutral ‘gringo’ look that meant he could talk with people from both sides. Jolynna, by contrast had to take off most of her clothes, and adorn Carnival costume before those associated with the creation of Carnival camp that she wanted to study would speak to her. Elisa found that she had to shave her legs and underarms more carefully than usual since even to show a single hair where the legs or arms are not covered could be seen as shameful in this part of Turkey. She also found she had to keep the house immaculately clean.

Jolynna Sinanan modelling Carnival costumes. image by Cassie Quarless

Jolynna Sinanan modelling Carnival costumes. image by Cassie Quarless

Tom suffered from the quantity of strong alcohol he was expected to drink in local ‘feasts’ since that was the basis of male solidarity and commensality in the village where he lived. Danny found that he had to retreat from the more participatory nature of ethnography to more formal interviews since that was what people in England seemed to expect of him. On the other hand when looking at the subsequent interviews he didn’t find that the teenagers he worked with at schools had talked to him any differently as a middle aged man that to his colleague Ciara Green who is young woman, so the assumption that he should, for example, talk to boys and her to girls, turned out to be an unwarranted `strategy’. Nell got censored for drinking straight rum without a mixer, but also suffered considerable sunburn from having to hang out for long periods outside in the North Chile sun. Xin Yuan found that she had to dispense with the clothes she normally wears and adopt the bright patterns preferred by local people. Finally Razvan found he had to shift his behaviour and demeanour between four groups he was encountering: the students, the professionals, the friends and those for him his being a husband seemed most appropriate.

Elisabetta Costa in local headscarf

Elisabetta Costa in local headscarf

The other area of sensitivity which proved very variable was how we managed our own Facebook/QQ profiles. For example Jolynna at first tried to follow Danny’s advice and adopted a very neutral passive profile in Trinidad. She soon found this was entirely inappropriate and had to replace it with a very active one in which she posts frequently in order to make people comfortable, while, by contrast, the same strategy was correct for our English site where we post nothing at all in order to affirm that this sites exists solely for the purpose of research. Xin Yuan in the meantime blinged up her QQ profile with music and colour but also postings about her life in England in order to make herself look more interesting.

All of which confirms a basic premise of anthropology that methods are not things you start with. Rather it is only when you have learnt about the nature and preferences of the particular populations you are now living with that you can also determine what are the most appropriate ways of interacting with them and at least try to conform to their expectations.

Resurrecting and Remixing for Youtube Fame

By Nell Haynes, on 5 May 2014

Photo by Nell Haynes

Photo by Nell Haynes

The latest music craze here in Northern Chile is actually a song from 1993. Italian band Corona’s Rhythm of the Night has been stuck in the collective brain of young Chileans for the last two weeks. Though reading the song title or artist’s name might not immediately ring a bell for blog readers, the song reached number 11 on the US Billboard chart and number 2 on the UK singles chart for 18 weeks in the early 1990s. The song is admittedly catchy (to refresh your memory: the original music video on youtube ). But the circumstances of it’s recent popularity in Chile are both coincidental and very much due to a convergence of typically Chilean sociality and the ways social media functions in relation to Polymedia.

During the first week of April, a young man called into a radio station in the Dominican Republic and requested a song. In a classic misinterpretation of lyrics, he asked for a song with the lyrics “Esas son Reebok o son Nike” [Are those Reebok or Nike]. After a bit of back and forth discussion between the announcer and the caller, the disc jockey Brea realized he was referring to The Rhythm of the Night (though usually pronounced Nī-kē in English, most Spanish speakers pronounce the athletic brand Nīk), and happily played the song as he laughed at the misunderstanding.

Luckily some enterprising radio listener in the Dominican Republic was recording the interaction, and it quickly landed on Youtube. The “original” posting of the sound clip, accompanied by static graphic of Reebok and Nike logos, includes an explanation that the user received the sound file via Whatsapp and was so humored by it “I had to publish it” (hear the video). Hundreds of parody videos quickly appeared. From there it was picked up by Chilean radio stations, who began playing the sound clip along with the full version of the song. Chileans then did their own Youtube searches, which were quickly passed on through two popular Tumblr-like blog sites that generally publish links and photos pertaining to sex, drugs, drunkenness, humor, or some combination of the four. Among my over 100 Facebook friends in northern Chile, none published a link to the Youtube videos or sound files that circulated. Yet more subtle references popped up, such as the comment on a profile picture in which a pair of shoes is visible: “Esas son Reebok o son Nike?”

I didn’t understand these comments, and did not even notice them until April 10th, when I was invited to a cookout. As we waited for chorizo to heat on the grill, my friend Miguel asked if I had heard “Son Reebok o Son Nike.” Having no idea what he was talking about, a conversation equally as awkward as that between the radio announcer and caller ensued. But shortly, with his Samsung Galaxy phone in hand, Miguel played the radio clip for me. For the rest of the night, everyone was humming the tune. I found it the next day on Youtube and discovered it had almost 4 million views (compared to the original song’s less than 380,000 views). By the next weekend, when I went with some friends to a nightclub in Iquique, the entire dance floor erupted in screams of pleasure when the original song was played late in the night.

Clearly, this story illustrates the ways different forms of media, both online and offline, interact, and in fact depend upon one another to spread. The phenomenon started on the “traditional” media of radio, spread through personal Whatsapp message, was transferred to social broadcasting site Youtube, further spread through blog sites and word of mouth, and found it’s apex on a club dance floor. Rather than being eclipsed by Youtube or other online-based music platforms like Spotify or Soundcloud, music on the radio provides one way in which online music gains a hold. Users of Facebook and Youtube now take the place of radio disc jockeys in deciding what becomes popular. The content is both user-filtered and user-distributed. Yet, in taking on this role, comes the responsibility of being aware, and making others aware as well. If you don’t know why the song’s being played in the club on Saturday night, someone will be happy to tell you, and perhaps even show you the video, but not without a bit of social shame.

At the same time, there is something very Chilean about the importance of recognizing the song. Part of what’s being performed with screams of delight is not simply expressing that the song is good for dancing, but a performance of knowing why it is being played. A performance of being sufficiently socially connected, whether face to face (as I learned of the lyric misinterpretation) or via social networking, to sing along with “Son Reebok o son Nike” instead of “It’s the rhythm of the night.” Chances are, the song’s popularity will not last 18 weeks this time, but the song has found new exposure not only because it’s catchy, but because there is a story—and a funny one at that—that accompanies it.

 

Facebook for children?

By Elisabetta Costa, on 14 March 2014

Photo by Elisabetta Costa

Youth taking photos at a wedding in the Turkey fieldsite (Photo by Elisabetta Costa)

In common with many of our other fieldsites, here in south-east Turkey the sentiment is that Facebook is also not as ‘cool’ as it was before among teenagers. However, as Amber explained in her blog post, the increasing use of other social networking sites does not necessarily mean that Facebook is used less than before. This is a trend in common with findings in our fieldsites in other countries, as UK and Brazil, but the reasons of the change are specific to each field-site. Here people aged between 16 and 19 are telling me that Facebook is not so cool anymore because it is used more and more by younger children. According to the data emerging from my in-depth interviews Facebook is used by a large majority of students (age 6-10) in primary schools to play games and chat with school friends. And it’s used by almost every student (age 11-13) in middle schools. Also in the streets of the town it’s very common to see groups of  primary school aged children talking about Facebook, and playing games on Facebook using the smartphone of some older brother or cousin. Adults and parents often describe Facebook as a tool more appropriate to children than adults. And assumptions about Facebook as a media appropriate to play games, to have fun, and not to discuss serious topics or to read news are very common here.

Then, the massive diffusion of Facebook among children is also explained by a positive attitude towards technology in the generation of parents in their twenties and thirties, an attitude that is completely absent among parents in their forties and above. The latter, especially women, are rarely users of social media. Mothers of teenagers are usually ‘digitally illiterate’ housewives with a  low level of education. While parents in their twenties and thirties are more educated, they are users of internet and digital media and they do have a more positive attitude towards new technologies. The significant generational gap between the generation of parents in their twenties and thirties, and those in their forties reflects the big economic boom and  massive growth of public education experienced by Turkey in the last ten and fifteen years. The evidence emerging from my ethnography is confirmed also by some simple quantitative data: according to data from the Turkish Statistical Institute in the province where my fieldsite is situated, the number of women with a university degree in the age of 30-34 is six times higher (1933) than those in the age of 40-44 (337).

It seems that increased wealth and  familiarity with digital technology causes young parents to support the use of social media by their kids. Not only this: the use of smartphone and computers by children play an important role in the affirmation of middle-class status of their family. In this growing consuming economy, the presence of digital technologies in the family plays a very important role within the new hierarchy of taste, in the sense given by Bourdieu (1984).

Thus, in front of the increasing usage of Facebook by children, teen-agers are starting to explore new social media platforms such as WhatsApp and Twitter that are seen as more stylish and trendy, and are used mainly by a narrower group of peer-friends. But Facebook still remains the favourite media to have access to a wider audience, to achieve more popularity, to play games and to communicate with strangers.

Social media and mass media: the CCTV Chinese New Year’s Gala

By Tom McDonald, on 23 February 2014

Poetic couplets hung on the door of a village house in preparation for Chinese NewYear (Photo: Tom McDonald)

Poetic couplets hung on the door of a village house in preparation for Chinese New Year (Photo: Tom McDonald)

I passed the recent Chinese New Year in my fieldsite in North China with the Wang family in their rented shopfront-cum-home on the small rural town’s commercial street, with Mr Wang, his wife and son, 16 year old Little Wang, who had just finished his term at the high school in the nearby county-town, and was back home for the school holidays.

One of the most interesting elements of the festival is social media’s relationship with the mass media event of the day (and probably the year), which is the CCTV New Year’s Gala programme produced by China Central Television. The programme is basically a variety show. But at the same time it is the most difficult variety show on the planet to get right, because its 700 million–1000 million viewers (53-76% of the country’s population) are comprised of every generation of Chinese families, who watch the show together as they eat they ‘reunion meal’. As such, the programme makers have to attempt to appeal to all these drastically different audiences. No mean feat when we are talking about elderly people who grew up in the Republican-era, witnessed the Sino-Japanese war, and the founding of the People’s Republic; or middle aged people who were children during the hardships of the cultural revolution, and then saw the enormous transformations bought by the reform-and-opening period; or China’s youth, those born in the 80’s, 90s, and 00’s, often single children, many of whom have grown up with a material aspirations on par with western society. So you end up with a variety show that is a bizarre and wizardly mix of revolutionary songs, trapeze artists, dancers performing to happy hardcore music, magicians, ‘hip’ youth TV hosts, recognised family performers and national pop stars. The show traverses the utterly naff and absolutely incredible. One cannot help but feel that the show tries so hard to appeal to everybody that it is perhaps doomed to failure.

At the Wang’s house we watched and chatted as the show went on, slowly devouring the dinner while Mr Wang and I knocked back baijiu, a fiery Chinese liquour. I soon noticed that Little Wang’s attention had waned, however, and after eating a little food, he left us and moved into the shop area of their house, where the computer is located. Soon after I followed him into the room. I noticed that he was alternating between browsing QZone, and chatting on the QQ Instant Messaging client. He was using the QQ IM client to send New Year’s ‘blessings’ (zhufu) to his classmates, while browsing his QZone. Many of the status updates from his friends were related to the television show. For example, one of the features of the show was a young girl dressed in a flowing white dress who was introduced by the presenters at the start of the programme. The presenters explained that she would spin around on the spot up until midnight (4 hours) to symbolise the changing seasons of the year. Indeed she managed to do this quite successfully. One of Little Wang’s friends had forwarded a meme of a photo of the girl asking ‘spinning girl, have you eaten Xuanmai chewing gum?’. Xuanmai chewing gum recently ran an advertising campaign with the tagline ‘Xuanmai chewing gum, unable to stop’ (xuanmai kouxiangtang, tingbu xialai). The advert featured a young man singing, with powerful sound waves coming out of his mouth, and he was challenged to see how long he could sustain the singing. After eating the chewing gum it seemed to give the man somewhat cosmic powers to continue with his crooning. What is interesting about this case is we can kind of see the spillover from a mass media event onto social media, so while people do not seem to be happy posting about news or other big events, the Spring Festival Evening Party seems to be prime fodder for discussion of QQ, but especially among young people.

There is precedent for this, as traditionally the show is something people often talk about and critique for days after, even offline. But in addition to young people talking about the New Year’s Gala online, I got a feeling during the evening that young people were having a kind of separate New Year’s Eve party on QQ with all their friends. Chinese New Year is a key moment of reunion for Chinese families, and I get a feeling that even this moment of togetherness is being affected by social media as young people are living a large part of their spring festival online with their classmates.

Does this mean that the ‘traditional’ Chinese New Year is at risk? I want to get away from the idea that social media’s presence in the spring festival necessarily has to be good or bad, or even assume that social media is ‘transforming’ the Chinese New Year (anymore than the Chinese New Year is transforming social media). It is not that Little Wang’s practices are heralding the decay of the Chinese New Year, but rather I think it is signalling the importance of classmates being part of that reunion. It seems to be an acknowledgement that family ties are not the only thing that matters, and the deliberate decision for classmates to include each other in their spring festival reunion meals suggests a willingness to apply family ideals to educational peers.

Photography in the age of Snapchat

By Daniel Miller, on 2 February 2014

Photo by Island Photography

Photo by Island Capture Photography (Creative Commons)

I want to suggest that conventionally when we consider the role of the photograph in society, we see this as a kind of three stage movement. First there is the practice of photography itself. We have assumed that this was merely the requisite technology, largely the handmaiden to the desire to have a photograph. Then there is the object, the photograph, and that was assumed in turn to be the handmaiden to the ultimate aim, which was to record something. The photograph was there to serve as an object of memory, a technical facility to retain an image beyond the relatively poor ability of the brain to accurately retain images of the past. It could be as an art, but it was more often a wedding or holiday.

Today most photographs are taken for their use in social media. Figures quoted online vary but it is suggested around 350 million photos are shared per day on Facebook, 55 million on Instagram, 400 million on WhatsApp and 450 million on Snapchat.

I want to suggest that as a result, we need to completely turn on its head our conventional understanding of photography. Memory has been reduced merely to the legitimation of having a photograph, but the photograph itself has lost its position as the aim of the exercise since mostly the photo is merely the excuse for what now takes centre stage which is the act of taking a photograph. Photography as an activity has moved from background to foreground. Fortunately we can see this sequence more clearly because it corresponds to the development of three social media sites in sequence. The movement from Facebook to Instagram to Snapchat/WhatsApp.

Photography on Facebook
Facebook now appears as the convenient bridge between more traditional photography and the more recent social media. Facebook places considerable importance on the photo album and the collecting of images. Everything shared whether tagged or not is also stored. One of the reasons Facebook’s long term future is likely to be older people, is that it is very effective in this role, certainly compared to conventional photograph album and the analogue photo. As Xinyuan recently noted you can turn to QQ to see yourself as you looked ten years ago when you first joined QQ, soon this will be common on Facebook.

Photography on Instagram
Photography on Instagram has a much more transient feel than Facebook. In working with young people I find that Instagram gives them a kind of creative project. All day they can think about what would make a good photograph? (similarly, what would make a clever tweet?). If they don’t see anything else, they can always take a Selfie. This gives purpose to the day and becomes a bulwark against the constant concern with being bored. As such, where once we framed the photograph, now we use photography to frame experience. Here we see the reversed sequence. Storing the photo, as in Facebook, is exposed as mere excuse for having a photo, which in turn is mere excuse for the real purpose, which is the project enacted by the act of photography itself.

Photography on Snapchat/WhatsApp
It was Snapchat that bludgeoned to death our conventional view of photography. If the photo can only last for a maximum of ten seconds, then we can’t even pretend it’s about memory or even about the image. The point about Instagram is now made explicit. It can only be the act of taking that matters. Except that on Snapchat/WhatsApp we realise that this is not just individual experience it is a social act, we take pictures in order to share, and to see the response to our sharing. We have to take the word ‘Snapchat’ literally – the photograph is just a form of chat, saying Hi, a more interesting emoticon. WhatsApp is a bit less violent a repudiation of the photograph, but still highly transient. Clearly we may work with all three of these social media and all three of these relationships to photography.

As I will argue in a more extended paper, the mistake is to think this makes photography more superficial, actually I will argue this makes photography more profound.

The Future of Facebook: What will we learn from the study of Chinese social media?

By Xin Yuan Wang, on 29 January 2014

Image courtesy of emreterok, Creative Commons

Image courtesy of emreterok, Creative Commons

China is a dreadful desert to Western social media giants such as Facebook and Twitter, however it is a tropical rainforest to many local species. It is curious to note that even though none of the participants in my field site use, or have even heard of Facebook or Twitter, the way they use Chinese social media such as QQ and WeChat provides an interesting parallel to the way UK teenagers in Danny’s study differentiate a range of social media in their daily life, even though as social media QQ, or WeChat are both significantly different from Facebook.

Among certain groups of Chinese people, like teenagers, QQ seems to be in stasis. For teens with relatively high education and social status that are more willing to try something new and urban middle-class, QQ is not cool at all, just as what Danny reported about Facebook in his previous blog article. It is not rare to find people who have used QQ for more than 10 years in China given QQ started to become popular almost 15 years ago. In fact, QQ could be considered Facebook’s predecessor and to some extent through the study of QQ’s development in China we may ‘foretell’ what will happen in ‘Facebook land’ in the future. Many of my participants have told me that around 10 years ago, QQ represented the coolest thing about urban life because rural migrants who came back to their village during Chinese New Year showed off that they had a QQ account in front of their stunned fellow villagers. After 10 years, when almost half of the Chinese population have QQ accounts, QQ numbers rather than mobile phone numbers are exchanged most frequently as  permanent contact details (it is reported that people change their mobile phone much more frequently than their QQ account). QQ has lost its association with trendy or cool things, especially for urban Chinese people who want to escape from the ‘hustle and bustle’ QQ land which somehow has been associated with rural Chinese. On one hand, some people report that they use QQ less and less in recent years since Wechat’s audio message is more fun and convenient, and WeChat seems to be more in line with urban life. Some report that their closest friends and frequent contacts all moved to WeChat. On the other hand, people admitted that they would always come back to QQ when they wanted to catch up with long-lost relationships, such as old classmates or previous colleagues. As one informant put it, those contacts “didn’t move to other social media,” but remain in the “old home” of QQ. Those contacts may also have started using WeChat or other social media, but from my participants’ perspectives, they ‘belong’ to QQ. These friends may not have updated their social media details because of sparse communication, or are regarded a part of ‘past old days’ in one’s mind and QQ is the PLACE to go.

That is to say, people didn’t quit QQ because of their engagement with other social media. Rather, QQ survives time and thus obtains a ‘senior’ status, something like an old friend who has witnessed one’s ups-and-downs in life even though they may only meet once a year. QQ may also be regarded like one’s birthplace, which my rural migrant informants only visit during Chinese new year but always remains as one of the most import places in their lives. People don’t dump QQ, but keep it, and use it in a different way.

So the quick conclusion is QQ seems to be in stasis among certain groups of people not because of ‘being QQ’, but because of the law of ‘nature’ – here let me call this the nature of social media. And it also makes sense if one replaces “QQ” by “Facebook” in this argument.

And what is the nature of social media? You may need a bit more patience to read through the following academic ‘block’ to get a clearer picture:

First, stuff becomes more than the material after being used by people. For example the pen from your passed-away grandpa is to you by no means equal to any other pen which was produced on the same factory assembly line. If we have to use jargon, we call the process ‘objectification’ where an object consumed by people is domesticated and becomes part of the person and their relationship to others. That is where material culture starts, and the context in which we study digital technology. Digital technology, as a form of material, is no more sophisticated or mediated than any other object in terms of the relationship between material and human beings. Having said that, however, it is worthwhile to highlight the uniqueness of social media in the way that social media show the relationship between the digital and social relationship in a more visible and obvious way. That is to say, without people’s engagement and usage, social media is next to nothing. In a way, ‘Facebook’ and ‘QQ’ are only half finished goods before being used by people. Social media is produced through the consumption, as the terminology ‘prosumption’ suggested. Thus, it is safe to say social media is highly entangled with the ‘self’ and personal relationship to the degree that it somehow grows with the person and has its own life (Gell’s theory of ‘agency’ also shed light on this argument).

Furthermore, the concept of ‘polymedia’ describes another feature of social media. Each social media platform finds its niche in specific personal relationships and people take moral responsibility for their choice of different social media. In the case of ‘Facebook’, as Danny suggested, at the moment when people got friend request from their mother, the social medium is transformed into a family-orientated place rather than the place where people share secrets with their close friends. Also the concept ‘remediation’  helps to illustrate the way how certain social media (like QQ and Facebook) become ‘old’ because of the development of other social media. Dialectically, there is no so-called old or new social media without the comparison with others, that is to say people tend to re-define certain social media in the context of polymedia.

Even though my research is still unfinished, let me ‘jump to the conclusion’ and put my incomplete version of ‘the nature of social media’ here: First, social media as a social agent grow with the person and own their own lives. Second, social media were applied and valued by people in a context of polymedia.

Having discussed the nature of social media, then, let’s go back to my argument from the beginning – QQ seems to be in stasis among certain group of people not because of ‘being QQ’, but because of the law of ‘nature’, and so does Facebook. It is important to not treat social media as functional technology like we would computers. In terms of technology, new social media are not more advanced than pre-existing ones. It makes sense to say that today’s computers have taken the place of the early bulky computer, whereas we can’t say that a certain social medium is dead completely because its users turn to new ones and use others more actively. The situation in practice is like the way people treat friendship and the attitude toward one’s birthplace. From time to time, my participants in this Chinese town used “old friend” or “lao jia” (hometown) to describe their QQ profiles. For some of them, the usage of WeChat is more frequent and active than the usage of QQ. They report and I have observed that WeChat is more for recent contacts one meets in face-to-face situations, and generally speaking closer friends in a smaller circle. QQ on the other hand is used to keep up with all kinds of friends, acquaintances, and communities (QQ offers a group function, such as ‘class group’  used in one middle school) that one has accumulated over a relatively long term. In some cases QQ has become some people’s digital legacy where they keep the ‘silly self’ of 10 years ago. As one of my informants said she won’t use QQ to communicate with her new friends anymore since “on QQ you will encounter a little girl of 10 years ago”, however it is always good to view that ‘self’ in the past as it remains alive on QQ. QQ has become the PLACE, the legacy. Each generation, each human being owns their own history, and in the digital age, social media have become the place people store their history, and where old friends and memory dwell. I have witnessed it already in the usage of QQ among Chinese people and I don’t see any reason why Facebook will not follow suit.

Finally, the findings in China, with the absence of Facebook, actually reinforced our essential argument that the study of digital anthropology and this GSMIS project go beyond specific usage of a certain social medium. Social media usage is the point of entrance which allows our digital anthropologists to look into, understand and interpret the social relationship and the relationship between people and technology in different cultures and societies in the digital age.