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Archive for the 'Politics, privacy and exposure' Category

Why is Facebook so important for highly-educated unemployed people?

By Razvan Nicolescu, on 18 December 2014

The satirical blog spinoza.it is a most famous result of the phenomena I am describing in this post. With more than 500k followers on Facebook and more than 600k on Twitter, lines taken over by Italian celebrities like Roberto Benigni, and its own publication line, it is the result of the creativity of highly-educated Italian young adults who are outside the formal employment. The subtitle of the blog reads A very serious blog.

 

According to official data, the unemployment rate in South Italy drops dramatically with age and less dramatically with level of education. In 2013, unemployment was 51% for 15-24 year olds, 30% for 25-34 year olds, and then 16% for 35-44 year olds.  In the same year, unemployment among 15-24 year olds was 56% for people with elementary or no studies, 54% for people with secondary school studies, and then to 50% for people with high school or vocational school. Similarly, for 25-34 year olds, unemployment rate was 36% for people with secondary school studies and 30% for people with graduate studies. It is after 35 years old when people with graduate studies find more work than those with lower studies.

Grano is by no means an exception. Many highly educated that live in the town could not find stable jobs until their late thirties and early forties. As I explain in my forthcoming book on social media use in South Italy, this is due to a combination of factors: firstly, and most importantly, there is no need in the local market for their specialisations: typically graduates in human sciences work on a temporary basis in food, tourism, and retail services. Secondly, specific social and economic conditions prevent people from undergoing professional reconversion or entrepreneurship: the Italian society structures individuals from very little ages to engage in, and be very faithful to, very separate cultural trajectories, such as a very defined difference between working class and public intellectuals. Thirdly, people who were educated many years ago in prestigious universities in Rome, Bologna, or Milano, have a strong reticence to join the local system of networks and favours that could assure to many of them a good workplace, such as public servants.

Therefore, they are faced with the problem of how highly-educated people can do something lucrative while also making use of their very specific, and burning, cultural and social capital? The answer is through Facebook! This is more puzzling as most of these people have ambivalent feelings, or even genuinely hate this particular service.

Let’s take Bianca: she has 42 years old, is unemployed and has a masters degree in geography. She never thought she needed more than her basic Nokia phone to communicate, and joined Facebook just a few months ago. She did that mainly because she needed to be part of the Facebook group created by the small ecological association she is part of. Now, she enjoys posting about social, ecological, and sometimes political issues, where she articulates very penetrating positions. By doing this, she established in Grano her reputation as a strong social and environmental activist.

Salvatore is 36 years old, holds a degree in Letters and never had a stable workplace. He is a quite active member of the local organisation of one of the few left-wing parties. Salvatore is renowned as an intelligent and witty character and loves to upload on Facebook comprehensive political comments and share news accompanied by smart remarks that usually attract a good number of ‘Likes’ or comments.

What we learn from the stories of Bianca and Salvatore, and indeed the online practices of many other young adults that aim to have cultural capital is that all along the period of scarce employment, they have an acute need to express what they sense is their special knowledge, be that thoughts or skills, that is not requested locally. Thus, all these people with time on their hands just started to do this on social media: they found an online niche and specialised themselves in different non-lucrative genres, such as, witty comments about current Italian politics, sharing more philosophical or poetic ideas, or art and photography. These genres are related to a multitude of social and cultural events that take place throughout the year in the region of South Salento. In many cases, unemployed individuals set-up small environmental associations, vocational groups, or start to jointly promote the individual works.

This is possible in a setting in which their nuclear families and the local community provide the basic economic needs, as described here. As one woman in her early forties who never had a stable workplace suggested, if she was not present on Facebook, she would have felt she was completely dependent on her family: physically (she lives in a house owned by her family), educationally (her family supported her university studies for 8 years), and economically. Instead, Facebook was the easiest way to demonstrate to her family, and indeed to the entire community that she was not worthless. Then, social media was really the only place in Grano where she could practice her autonomy and critical thinking.

At the same time, most of the highly-educated unemployed people enjoy positioning themselves out of the otherwise pervasive consistency between the domestic space and the online public sphere that I discussed elsewhere. They use social media in a relatively conspicuous way exactly because they have to express their very particular ideas in the absence of a work environment, suited to their training and knowledge, that would traditionally absorb these. And it is this conspicuity that  gives them the potential to form the next generation of local intelligentsia. It will be only in that distant and unsure future when they might recuperate the social confidence and standing that were shattered by the severe inconsistencies in the present society.

 

 

 

Social media Goldilocks: Keeping friendship at a distance

By Daniel Miller, on 9 December 2014

Many people seem to think that social media such as Facebook are principally a means to find and to develop relationships such as friendship. Clearly those people don’t try to study the English. I have just finished a chapter of my book on Social Media in an English Village and it has become increasingly clear that the primary purpose of some social media, such as Facebook, is rather more to keep people at a distance. But that needs to be the correct distance. Goldilocks is the ideal middle-class English story. Whether it comes to porridge or beds we, the English, don’t want the things that are too hot or too cold or too short or too long. We want the things in the middle that feel just right. So it is with many relationships.

Yes, after Friends Reunited the early social media were often used to re-connect with people one had lost contact with. But as I heard many times this was also something one could regret, since often enough one was reminded of the reasons one hadn’t kept in touch in the first place. But that’s ok. If they become friends on Facebook you don’t actually have to see them. On the other hand you can satisfy your curiosity about what has subsequently happened in their lives as an entirely passive Facebook friend. Or if that feels a bit too cold you can add a little warm water to your bath with the occasional `like’.

When it first developed academics and journalists used to claim that the trouble with Facebook was that users couldn’t tell a real friend from a Facebook friend. Actually long before Facebook came into existence people would sit in pubs with one friend endlessly dissecting the last three encounters with a third party to decide whether that third party was or was not a `real’ friend. In fact the beauty of social media is that there are so many ways of adjusting the temperature of friendship. You can like or comment, you can have them in a WhatsApp group, you can private message them, you can send them a Snapchat, you can follow them on Twitter, you can acknowledge them in their professional capacity on LinkedIn, all on top of whether or not you phone, email and visit them.

Some of the best insights into the nuances of positioning come from discussions about the use of social media after a divorce, which might be your parents or relatives or again friends. Suddenly everyone is aware of what shouldn’t be shared with whom, and who might take offence if you are warmer to this side than you are with that side. Even in England we do sometimes actually make friends, but we then spend decades calibrating the right distance, judging exactly how much of a friend we want them to be and social media is just a wonderful way of getting things just right.

Kurds, ISIS and internet censorship in Turkey

By Elisabetta Costa, on 7 November 2014

Facebook profile picture from south-east Turkey

Facebook profile picture from south-east Turkey

Kurds living in Mardin tend to not use social media for political expression when it involves a direct critique of the Turkish State, Turkish authorities or the Turkish nation. Social media has been described by many Kurds as a powerful tool for political control, as a new form of torture, as a weapon to scare people and prevent them from being politically active. In Turkey’s Kurdistan, the internet and digital technologies are immediately associated with control and persecution by the State. In the last couple of years, the Turkish government has banned and shut down several pages of political parties (see also this international campaign against the Facebook Company). Internet censorship in Turkey has become internationally known, when the ex-Prime Minister Erdogan banned YouTube and Twitter before and after the local election in March 2014.

The tight control over the internet has produced an efficient self-censorship mechanism in Mardin and elsewhere in the region; people tend to not criticize the Turkish government too openly in order to not be prosecuted. However, many Kurds have been using social media to express their support for the Kurdish cause by claiming solidarity with the Kurds living in other countries in the Middle-East. In the last two years, many people have been using an image with the word ‘Rojava’, the Kurdish name for the Siryan Kurdistan, the region inside Syria that started to achieve its autonomy in 2012, as their Facebook profile picture. Within the same period, the region has been under attack several times by Islamic groups, and more recently by ISIS. When ISIS attacked Kobane and PKK/ YPG fighters retaliated by showing resistance, news from independent news sources were circulated on social media, presenting different views on what was occurring. Before then, in the summer of 2014 during ISIS’ invasion of Sinjar in Iraq, many Kurds, together with unions, political parties and local charities, actively used Facebook to organize solidarity campaigns to collect clothes and money for the Yezidi refugees after the attack.

Over the past few months, social media has become a very important source of news for the Kurds living in Turkey. They want to know about ISIS’ attack on Kurds in Syria and Iraq; and Facebook in particular has become the main platform to organize solidarity campaign and to express support towards the Kurds in these two countries.

I don’t want to describe here the complexity of the crisis that is going on now in the Middle-East, but rather, I want to highlight the way Kurds in Turkey use social media. They continuously mediate between what they would like to share freely online, and what they know could be detrimental to them because of the draconian censorship enacted in Turkey. Far from being  the results of rational calculation every time, people have internalised a set of rules which influences what they can share publicly, what they can share on fake profiles and what they can read but not share at all. It’s only by adopting these implicit set of rules that a Kurdish “public sphere under restriction” is continuously created and recreated by social media users, with several consequences. One of these is that on social media the Kurds in Turkey tend to sustain the Kurdish nationalistic cause by expressing support towards the Kurds living in Syria (and Iraq), and they more rarely address the political situation inside Turkey.

On doing anthropology on activism and social media

By Jolynna Sinanan, on 4 November 2014

Image by Jolynna Sinanan

Image by Jolynna Sinanan

Although I left my field site in Trinidad on August 29, I have only just returned to Melbourne in the last week after nearly a year of being away. Last year, a large portion of field work was following the national issue of the large scale development project of the construction of a highway in the south of the country and the disputed section which will connect the areas of Debe to Mon Desir. My involvement started with covering the hunger strike of University of the West Indies lecturer Dr Kublalsingh, which lasted for 21 days. I watched this unfold by going to where Dr Kublalsingh was protesting, in front of the Prime Minister’s office, by following it on social media and by discussing it with informants in my field site, some 100kms away from where the highway is being constructed. Dr Kublalsingh ended his hunger strike when the Prime Minister agreed to reassess the decision to build that part of the highway and the Joint Constitutive Council (JCC) was funded by the government to review all the documents and agendas for and against constructing the section of the highway that would culminate in the Armstrong Report.

My involvement then deepened to the level of contributing to this state-sponsored review. I conducted a preliminary social impact assessment in the area and reviewed the reports from when the decision was made to go ahead with construction (in 2006) which I submitted to the Council. I concluded that no adequate social impact assessment had been conducted at the time and one should be, not just for that area, but for any area in which a large scale development project such as the construction of a highway is to take place. The JCC included at least five of my quotes in their final report.

Back in my field site, a town I have given the fictional name of El Mirador to protect the identities of the people who participated in my research, I was looking at how people were engaging with the issue on social media. Through my work with Dr Gabrielle Hosein, also from the University of the West Indies, we concluded that for those who aren’t in more ‘typical’ activist circles, of university students, musicians, artists and other urbanites, and more so, for those in country towns, being visibly, politically active and seriously engaging in national issues has social consequences of ridicule and alienation. It is very unusual for your average person in El Mirador to be politically active on Facebook.

Today, at the time of writing this blog entry, in Trinidad, Dr Kublalsingh is bedridden on day 47 of his second hunger strike, which he began on September 17. His reasons for this hunger strike is that the Prime Minister has not upheld her promise to adhere to the findings of the JCC report, undermining the council she assisted in founding and thereby undermining the efforts to build good governance in Trinidad. I have seen nothing on social media about Dr Kublalsingh or his second hunger strike on social media, apart from posts by the activist group he represents, the Highway Reroute Movement.

This situation is consistent with mine and Dr Hosein’s second insight that came out of the events of last year. A hunger strike is spectacular action, which makes the body a spectacle as an extreme form of resistance. But the power of the spectacle is in its transience, it holds power for only a short amount of time, a finite amount of time in which it disrupts the normal order. Similarly, Facebook is a spectacular space, a place to make things hyper visible. How many social media spectacles of causes gone viral can we name? Kony 2012? That video about sexual harassment? But the life of posts on social media are also finite. Sure, they exist in digital space forever, but people only care about them for a short amount of time. This obviously has bleak implications for Dr Kublalsingh’s actions.

A few members of the activist group have contacted me and implored my continued support. A few informants in El Mirador are wondering why I have kept silent this last month, when they know I have worked with and am friends with Dr Kublalsingh. My silence has been a mixture of having commitments to our project, which requires me to distance myself in order to adhere to the task of writing about the field and of having my immediate reality ruptured from being in Trinidad to being in Melbourne again.

The position of any anthropological researcher is not without contradiction (Sanford, 2006: 8). If we choose to take up Bourgois’ challenge ‘to venture into the ‘real world’ not just to ‘interview’ people but to actually participate in their daily life and to partake of their social and cultural reality’ (1990:45, quoted by Sanford, 2006: 6), we return with a mess of realities and experiences to come to terms with; our own and those of others. I will probably not see Dr Kublalsingh again. I feel an ethical obligation to uphold my integrity to the research in El Mirador but also to uphold my contribution to the Armstrong Report. This blog post has been a messy and inadequate attempt to do both.

 

References:

Bourgois, Philippe. 1990. ‘Confronting Anthropological Ethics: Ethnographic Lessons from Central America’, Journal of Peace Research, 27.1: 43-54.

Sanford, Victoria and Angel-Ajani, Asale (eds). 2006. Engaged Observer: Anthropology, Advocacy and Activism, New Brunswick, New Jersey and London: Rutgers University Press

‘Writing up': social media, disconnection and writing ethnography

By Tom McDonald, on 26 October 2014

Villagers from the township taking part in a local festival (Photo: Tom McDonald)

Villagers from the township taking part in a local festival (Photo: Tom McDonald)

Our entire team have now returned from the field and are already stuck into the process of turning our research into books, which we plan to publish in January 2016.

For me it’s an enormously strange to transition to go from the excitement of village life to the relative sedateness of a life spent largely in the company of Microsoft Word everyday.

You could be forgiven for thinking that living in a rural Chinese town would be a positively tranquil experience, but looking back on my 15 months of fieldwork in the town from afar, it all seems to condense into one single blur. My friends in the town seemed to always be unexpectedly arriving at my door, endlessly calling me on the phone, inviting me out to impromptu dinners, or for walks around the countryside, trips to places, or to join in at local events and festivals. By contrast, life in London is comparatively tranquil: with more time to finally concentrate on writing articles and publications, combined with the familiar rhythm of academic life in the department.

But it’s not that all my friends from the town have disappeared completely. My phone receives a constant trickle of messages from my friends in the town. Contrast this with the early days of anthropology, where leaving the fieldsite really meant leaving the fieldsite, and anthropologists would bid farewell to the tribe the had been studying in some far-flung corner of the world and had little expectation (or indeed way) of remaining in touch. Even if I wanted to cut myself of from my fieldsite, social media makes it difficult to do so. Keeping in touch with my participants and hearing from them the latest news about their lives, relationships, exam successes, etc., means that there is always more information to be added to the ethnographies, and also speaks volumes with regards how much social media is fundamentally changing the experience of anthropological fieldwork itself.

Regulating the body in Chilean cyberspace

By Nell Haynes, on 22 September 2014

no desnudes

Last week, a friend here in Northern Chile posted on his Facebook wall a stylized drawing of a woman’s body with the words: “Don’t show your naked body on social networking sites. Gain the admiration and respect of your contacts and friends by showing your qualities as a person. What makes you sexy and beautiful is not your body, but your personality. Women and girls deserve respect.”

This was not the first time I had seen such a post. I have seen such memes circulating for several months, posted by grandmothers, mothers, and young men and women. But this post made me pause because my friend Miguel was the one who posted it. A few months into my fieldwork, Miguel was showing me a funny meme his friend had posted. As he scrolled down on his Facebook feed, he passed a post from Playboy Magazine that showed two women in bikinis. “Oh, those are my ugly cousins!” he joked. As he scrolled down there were several other posts from Playboy and he told me “My cousins post pictures of themselves a lot.”

Since the subject had been breached, he seemed to feel comfortable discussing semi-pornographic posts with me and I took advantage of the situation by continuing to ask questions. He told me all about “the new thing” of pictures of the underside of women’s breasts rather than their cleavage. He switched to Whatsapp and clicked a link a friend had sent him to demonstrate. There I saw “50 of the Best Underboob Shots on the Internet,” mostly taken selfie-style either in the mirror, or up one’s own shirt. I wasn’t sure whether to be offended or confused.

With this previous discussion in mind, in which, quite openly he discussed how he enjoyed seeing overtly sexy pictures that women take of their bodies, it seemed strange that he would post such a meme chastising women for doing this very thing.

Of course, there is a big difference between the women who are likely the intended recipients of his message and the women who are displayed on Playboy’s Facebook page. That is: he expects his female friends to read his Facebook wall. He does not expect Playboy models, or even the women whose reverse cleavage pictures are floating around the internet to be his followers on Facebook. In essence, his Facebook activity is revealing of something anthropologists have long known; we treat friends and acquaintances differently than we treat strangers (for example see Simmel’s essay on The Stranger and our own blog about chatting to Strangers in China). In this case it is acceptable to objectify the bodies of strangers, but he hopes that the women he knows personally will not openly contribute to their own objectification.

In looking through my own female Facebook friends from Northern Chile, I don’t see any pictures that are overtly sexual and show body parts that one wouldn’t reveal on a hot summer day. However, in my “you might know…” suggestions, I do see several such profile pictures for accounts based in this city. Miguel, along with other friends—both male and female—assured me that these profiles were fake (see also controversies of fake profiles in India and Turkey). “They say they’re from here but I’ve never met any of these women. They’re definitely fake profiles.”

To me this suggests two related points about the ways the regulation of bodies and nudity are happening online. The first is simply that these “Don’t show your naked body” memes represent a way of surveilling and controlling what others do with their bodies. They use straw-women as a warning, suggesting that showing too much body on social media will result in people losing respect. This strategy seems to have worked as well. Young women in northern Chile shy away from showing their bodies in contexts connected to their public personality. Yet the pictures still appear in the form of anonymous or fake profiles. Using fake names and profile pictures, they still post faceless photos exposing body parts fit only for a very liberal beach.

While this in some ways may be seen as a victory for young women’s self-worth based on traits not connected to their sexuality or bodies’ likenesses to those featured in the Sports Illustrated Swimsuit Issue, the surveillance and judgment of their online activity represents another issue—regulation that denies young women agency over the representation of their own bodies. This is one thing when coming from mothers and aunts, but young men like Miguel present a double standard in which their social networking activity elevates the bodies of strangers—from swimsuit models to unknown women taking risqué selfies, while condemning their own peers for similar self-representations. It’s not hard to imagine then why fake profiles might be a good option for young women trying to find self esteem about their bodies and their own ways to fit into the world of social networking.

In the end, what this tells us about social networking sites in this context, is that they are still very closely connected to the body. The internet is not a haven for free-floating identity, disconnected from our physical form, but is a place where bodies may still be seen as a representation of an individual, may still be regulated, and may still be a site of agency or repression. Rather than actually showing the respect that “women and girls deserve,” these memes further regulate women. Much as catcalls on the street regulate women’s bodies in physical space, memes that tell women what is acceptable for their bodies do so in the space of the internet.

If you are interested in themes of surveillance and control, see also Caste Related Profiles on Facebook in India, Facebook and the Vulnerability of the Self and Love is… in Turkey, and Social Media and the Sense of Autonomy in Italy.

On not resolving an issue with statistics

By Ciara Green, on 10 September 2014

By Ciara Green and Daniel Miller

Image by Giselle, Creative Commons

Image by Giselle, Creative Commons

For 18 months, we have worked together on the ethnography of The Glades. As part of this, we intend to write a joint paper focusing on the research we did within four local secondary schools on sixth formers aged 16-18. This will be concerned with the precise impact of new social media on relationships between school pupils, rather than schooling itself. It particular, we will examine relationships that have been discussed in terms of ‘cyber bullying.’ Much of this is dictated by policy concerns and as a result, tends to classify pupils, for example, into victims and bullies. By contrast, we want to situate such issues within the more general and now ubiquitous use of social media amongst this population, without diminishing our concern with the impact of such behaviour, including the potential for suicide. Our method will be to respect the way the pupils themselves discuss these issues, which suggests a much more ubiquitous culture of quarrelling such as the occurrence of what the school pupils refer to as ‘Twitter Beef’ within which many people play varying roles at different times. Our main contribution will be to try and isolate changes which seems unequivocally related to the specifics of social media, such as the use of ‘indirects’, the expansion of communication from within school to potentially 24 hour access, and the idea that people are more inclined to problematic communication when ‘hiding behind a screen’.

We cannot, however, ignore a huge popular debate on whether social media makes the lives of these pupils in some ways better or worse. In particular, there are more sensationalist newspaper articles that imply a massive increase in cyber bullying with major consequences for pupils. In response to this we found we had different perspectives. Ciara is of the generation that experienced this activity and was subsequently more inclined to see social media as exacerbating problems and wants to ensure we don’t detract from this experience of harm. Danny, considering the ubiquity of such issues in periods prior to social media, was more conservative. We both, of course, recognise that the term cause is too simplistic and social media is part of much wider contexts. We will see changes that some regard as negative such as indirects and ubiquity and also ones the pupils regard as positive such as increased access to social support.

Nevertheless, we felt as good scholars we should supplement our interpretation of our pupil interviews with any other data that might be relevant. It seemed worth knowing, for example, whether the period of social media adoption coincided with any change in incidence in behaviour such as teenage suicide, eating disorders, cutting and self-harm. After spending a considerable amount of time on this issue and consulting with a statistician we soon found that good intentions were not enough. We find the statistical data is inconsistent and sometimes related to factors such as reporting self-harm which may not be the same as incidence. The academic papers based on such data are themselves constantly divided in the negative and positive gloss they put on such figures. Meanwhile, accounts in mainstream media tend to use such data to make eye-catching claims, such that the more ‘objective’ the data, the less objectively it seems to be used.

In turn, we have our own ambivalence about our qualitative data. Danny would see teachers’ suggestions that things were just as bad before social media as confirmation of his position, while Ciara sees it as confirmation that teachers are less close to the actual experience of pupils than they think. So where does that leave us? In practice, it leads us back to our starting point. What we can do is write clearly about which specific factors the pupils themselves believe has exacerbated negative consequences. We can also provide an important corrective to the policy directed classifications by using the pupils’ descriptions to give greater nuance that is usually found in terms such as ‘cyber bullying’. We can hope that precisely because we have differing perspectives we can, in combination, provide a fair reading of our extensive findings. Our discussions were not in fact enlightened by this wider enquiry. But, after all, even if the statistics had been clear as to trends, we would still have had plenty to debate around any assumption as to whether the material from our study accounts for any statistical correlation as opposed to many other possible factors. But then no one said academic writing is easy.

Pin down the questions

By Xin Yuan Wang, on 5 September 2014

Construction site

Xinyuan asking questions on a construction site among workers (photo by MF)

You should know that the majority of PhD students feel some regret that they didn’t ask enough questions when they came back from the field.

Danny advised so when we walked past a beautiful bamboo forest last year in October when he came to visit my field site.
At that time, after five-months of fieldwork I was frustrated about the situation that on the one hand, I felt as if I was mining hard on poor ground- there was nothing (no longer) new under the sun! On the other hand, I somehow felt it’s very awkward to ask ‘formal’ questions to the informants who treat  me as a friend and I didn’t want to lose the relaxed atmosphere which I believe allows people to show the ‘true self’.

Well, I see, but I still need some time to figure out HOW” I curled my lip and said.

It is really not easy to ask questions, even though the pre-fieldwork project meeting prepared well HOW to do this. Now, at the last phase of my fieldwork, when I look back and ask myself whether I feel any regrets about ‘asking questions’ during my fieldwork, I think the answer is NO, but with several footnotes.

First, useful questions do not necessarilyhave to be asked in a interview-like formal way or even with a question mark. My strategy is to follow people’s organic conversation flow and ‘harness’ the topic by relevant detailed inquiries or directional claim. That means most of the time my inquiries are impromptu. However, such improvisation is not as random as some laid back chic-chat among friends, it has to point towards the impact of social media. In practice, asking questions in a contextual way to address a research question is a mind-taxing and thought-racing process.

For instance, a factory worker informant of mine used to complain about her boyfriend (who is now her husband) in front of me, in such a situation, as a friend, I am supposed to be a compassionate ally who shares the same bitter hatred, rather than a ‘keep-one’s-nose-clean’ researcher who only takes interest in the phenomenon of ‘men keeping ex-girlfriends’ photos on social media’. I had to control my academic inclinations and insert my ‘questions’ patiently among her unrestricted criticism. As a result my questions output is like:

  • Oh gosh, how come? that’s totally outrageous, I just can’t believe it. but..hey you are great, how can you know his password? my boyfriend never told me his!
  • Really?! so…which means he knew you looked at these photos? I don’t get it, what’s wrong with men? why do they think we can accept those ex- bitches…with a big smile?! I just don’t get it!
  • Relax, you are strong, and I hope he will learn a lesson. By the way, did you give him any warning or at least a hint about this?

Framing questions in this way allows people to relate to the topic and express their own opinions. Look at the contrast to more direct research questions:

  • Do you have your partner’s social media password, if so, could you tell me why and how do you get it?
  • Will you remove your ex partner’s photos on social media profile? if so why? and why do you think some people keep their ex partner’s photos on social media?
  • How do you deal with your partner’s ex-partner’s photos on social media?

Furthermore, all my roundabout inquiries are actually aiming to put pieces together of a bigger puzzle, which is the relationship between intimacy and social media usage. Nevertheless, I am not suggesting that such theatrical questioning can be applied in every case- it works only when a researcher has a relatively comprehensive knowledge of his/her informant as well as the circumstance during the conversation.

The funny thing is after just one month when I came back to the same informant and tried to go through some more interview-like questions she appeared slightly uncomfortable and confused about my question with regards to the intimacy and the usage of social media, and asked me why I was interested in those ‘useless’ things and what for. Clearly she forget that’s the reason I was in my field site and I was a researcher which I had told her one-year ago. Her attitude is understandable as for people who have limited education (like many of her fellow workers in the factory she is a middle-school drop-out) and living experience with academic research, words like ‘research’, ‘questionnaire’, ‘interview’, etc are more often than not very alien and sometimes even horrific. Thus it is safe to say the way to ask questions is as important as, if not more, the questions per se.

Secondly, at the closing phase of my field site I started to ‘push the boundary’ and pin down some questions I did not want to ask for the reasons I just mentioned above. The efforts were not in vain. Even though my informants appeared unsurprisingly uncomfortable and couldn’t give me a articulate answer in many cases. They still gave me some valuable information I couldn’t have gotten just by chatting with them, such as do they visit pornographic websites or describe their social media usage situation in the past five years.

Meanwhile, I spent almost one month in Shanghai to do comparative study among urban and rural (or rural migrant) population. Jingwen Fan, a Shanghai-based artist and media researcher, worked with me to conduct interviews among Shanghainese people. Given that we didn’t have enough time to carry out proper anthropological participant-observation, which I was doing among rural migrants in my field site, our interviews targeted personal friends and relatives of Jingwen Fan and I, with whom we have established strong mutual trust and understanding.

The interviews have been ongoing for more than a month and most of the interviews were filmed with consent. We have a list of 24 questions for the interviews (I will post the list of the questions in my next blog posting), which according to my one-year ‘questioning’ experience will lead to some active interaction and valuable data.  So far, the interviews went very well even though I was slightly worried about what Margaret Mead said, ‘What people say, what people do, and what they say they do are entirely different things’.

We appreciate that most of all of our informants trust us a great deal and actively interact with us by showing us their social media profiles and sharing with us their personal stories without hesitation. And on top of it, the people we interviewed not only expressed themselves very well but also discussed different issues with us passionately. Some of them started an answer by saying “You know what, actually I thought about exactly the same question recently and I also discussed it with my friends…” More often than not, a filmed interview took around three hours.

It is safe to say the difference between the urban and rural population’s performance in formal interviews is mainly due to the difference in educational background and living experience. The average education level among factory workers/ rural migrants in my field site is below middle school, and the average among Shanghai-based informants is university. Given the huge information consumption on a daily basis and the diversity of urban life, the urban population appeared much more confident, open-minded and articulate in talking about the society and themselves. Thus, after conducting the study among different groups of people in China for almost 15 months, I am ready to say that the point of ‘pin down the question’ is not only about ‘asking enough questions’ as Danny advised, but also about ‘asking tailored questions for different informants’

The qualitative insights we get from applying questionnaires

By Juliano Andrade Spyer, on 31 August 2014

After our team gathered in London this past May, we came back to the field with four main tasks, one of which is to apply a new questionnaire to one hundred participants. Now that this mission is nearly accomplished, I am surprised by what I learned from the questions that, for various reasons, did not work and also by the ones that did. The application of a questionnaire forced me to contact people outside the groups I am closer to and provided a valuable opportunity to check if the generalizations I have made so far are correct. At the end, the questionnaire showed how quantitative methods could be misleading as people either don’t understand or differently evaluate the questions they are faced with. But they can and should be used in the context of long-term qualitative research as the researcher is then able to learn not just by the responses, but also mainly by the information that is offered beyond what the questionnaire requests.

On this blog post I will present some of the qualitative insights the application of this questionnaire has provided.

Right at the beginning of the conversation we ask the informant how many friends she or he has on their preferred social networking site. My expectation was that teenagers would have thousands of friends while everyone else would have about a few hundred or less. This has been the case among some participants, but as I applied the questionnaire often I heard the following intriguing reply by everyone including teens: – “Oh, I have loads of friends there. About 60…” There are quite a few things that can be unpacked from this answer. One is that I realized my teenage informants were heavy users and they were not representative of the entire group of people in their age group. Besides that, it is intriguing that having 60, 80 or 120 can be perceived as being a great number and I can now ask around to find out why is that so.

Some questions confirmed perceptions the ethnography uncovered. Later on in the questionnaire, we ask how many of the person’s friends on social networking sites the informant has never met face to face. Although I am Brazilian like my informants, their notion of what a Facebook contact should be is clearly different from mine. A “friend” here is everyone you can know, which is a group that includes the people that knows the people each one knows (friends of friends). Very few of my respondents answered that they knew personally everyone from their network. The typical reply was that loads of those they were friends with on Facebook they had added because, among other reasons, they had friends in common. So through sites like Facebook we see that my informants understanding of an acquaintance is much wider and flexible than that of people with my urban middle class background.

My informants have not understood the question that helped me realize this previous observation. Originally our research team wanted to know if informants asked the permission of friends or of family members before adding people to their network of contacts. As I read this question to informants, they replied to it quite quickly and confidently so it was not until almost finishing this task that I saw they had understood something very different from our original intention. They usually answered that they consulted friends before adding new contacts, but they were actually saying that when they receive a request from someone they haven’t met and don’t know, they go to this person’s profile and browse around to find out, among other things, who these people are friends with. Having friends in common is an important aspect in the decision of accepting friendship requests.

Some questions worked out incredibly well. One of these asked: do you feel that the opportunity of interacting with people through the Internet has become a headache? This was clearly understood by everyone and it will be interesting to see after we process the data if there are specific demographic groups that replied affirmatively to it. For example: young married people apparently both enjoy meeting more people and are bothered by having their lives more closely monitored by their partners. Others said that Facebook mixes up together different groups of people and it has become a burden to deal with frequent tensions inside one’s network.

We ask informants whether they think social networking sites are good or bad for education and for work. Although some replied Facebook was bad for education because it captures the attention of students out of their schoolwork, several parents consider it positive for exposing their children to information and knowledge. The answers were even more emphatic about work. As Baldoíno is a working class village, many of my informants here work in hotels, are private security guards or have small businesses and having the possibility of communicating with peers and with business partners easily and without paying is very helpful.

On the whole, my informants could not say whether they had “liked” businesses on Facebook. It is unclear to almost all what the difference is between, for instance, a soap opera and a company, and notions such as “local”, “national” and “international” in regard to the businesses they “liked” were confusing to them. Why shouldn’t Coca Cola be local or national if its products are available locally and their adverts are running on national TV channels? Some informants answered that they have purchased items from the businesses they follow, but what they mean is not that the purchase happened as a consequence of them “liking” the business. They like the product and they express this by “liking” them on Facebook and buying products.

I was surprised to see how the people here understand the Facebook timeline. In my private use of Facebook, friends rarely publish stuff on my timeline; as a whole, we share the understanding that one’s timeline is a private place that should not be used by others unless on specific occasions such as birthdays. Here in Baldoíno leaving messages of all sorts in someone else’s timeline is part of the way Facebook is used and the word “timeline” has become part of the vocabulary people use to talk about social networking online.

The questionnaire ends with two questions about politics and the answers I collected are revealing of the particularities about this place. I think all but one person said she or he had unfriended someone because of political differences. Many said that they have unfriended people because of quarrels motivated by other reasons, but not because of politics. These answers reveal the physical distance that in fact exists between them and local representatives. Politics is a topic not worth quarreling about because there is nothing to gain from it. Government type of politics represent a burden that has to be dealt with every two years during elections and politicians are very present during that time but afterwards they disappear.

Although informants consistently said they didn’t care about politics, most said confidently that social networking sites have made them more politically active. They were very sure about both answers so I started asking what they understood about being politically active. Initially I suspected they meant Facebook allowed them to be more active in their community as they are now able to complain publicly about things they don’t like, but this was not what many were trying to say. By being more active politically they are saying they are better informed about what happens beyond the daily life in their locality. Facebook is a place that disseminates information so they learn about more things that are interesting to them that they don’t get through other media such as the television.

There is a lot more to say about this experience and about how quantitative methods can be a valuable tool to acquire qualitative data, but hopefully the examples offer possibilities for this subject to be discussed further. I am curious to learn how the experience has been for my research colleagues and hope they blog about it here as well.

What’s the point of ethnographic fieldwork?

By Tom McDonald, on 28 August 2014

Learning from each other in the North China fieldsite (Photo: Tom McDonald)

Learning from each other in the North China fieldsite (Photo: Tom McDonald)

Being an anthropologist is one of the strangest jobs in the world.

For the last 15 months, I’ve been living in a small rural town in North China, where I have been doing ethnographic fieldwork on the impact of social media in the town. In a few days time I will say a final farewell to my friends here, and head back to London.

This is not the kind of job where you can clock-off and go home at 5pm. There are no weekends. Instead it’s a job that demands that we, as ethnographers, join our lives with the people that we study. This means living, eating, talking, playing, exercising, laughing, showering (yes… showering) and doing everything else together. By getting close to people in the fieldsite I hope that I can understand more than if I had solely relied on questionnaires or interviews (although I’ve done plenty of those too).

But these experiences also require something else: sometimes it’s necessary to give up a little bit of yourself to get closer to people who are different to you. Ethnography demands a kind of flexibility, an ability to accommodate those who differ from ourselves in order to try to understand why these differences exist in the first place. In the past 15 months I have often found myself doing things I would rather not do, eating things I’d rather not eat, and drinking things I’d rather not drink. However being able to set aside some of my own self-imposed limits, limits that make me the person that I am, is something that has definitely helped me to make friends here. Also, doing so has let me to explore other possibilities of being human that I never before knew were possible.

This character of accommodating difference has not been a one-way thing. The people of my fieldsite have been overwhelmingly generous in letting me into their lives, and eager to ask questions about my own life. Furthermore, during this time I’ve often made many social slip-ups that might have upset people, maybe said things I didn’t know people would take offence at, or perhaps asked questions that pry a little too much. Throughout, people have been incredibly understanding and patient with me as I slowly learn more about how they do things here. This spirit of mutual understanding has helped me learn so much about people’s lives and what is important to them here in rural China, and in the coming year I’ll share more of these findings. However for now I just want to concentrate on why we need ethnography.

Despite the many scientific and technological advances of the last century, it is obvious to me that we still live in a world that is largely governed by misunderstanding and fear. When we see people who are different from us, it scares us because their presence raises the possibility that our own way of doing things might not necessarily be the best, or even the correct way.

I firmly believe that if we are to hope to solve so many of the challenges facing today’s world, then our best chance is through mutual conversation, dialogue and learning. And although on one hand it may seem entirely superfluous to send a researcher to live in a rural town in China in order to study social media use, the question we need to ask ourselves should not be whether we can afford to do such ethnographic fieldwork, but rather whether we can afford not to?

This blog post is dedicated, with thanks, to the people of the North China fieldsite.