E-Learning Environments team blog
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    We support Staff and Students using technology to enhance teaching & learning.

    Here you'll find updates on developments at UCL, links & events as well as case studies and personal experiences. Let us know if you have any ideas you want to share!

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    Archive for the 'Lecturecast' Category

    Lecturecast archiving completed.

    By Domi C Sinclair, on 10 August 2015

    The Lecturecast archiving process has now been successfully completed. This means Lecturecast can be accessed again via https://lecturecast.ucl.ac.uk/

    During the archiving process all recordings were moved to the ‘archive’ category in Lecturecast and are now NOT available for viewing.

    If you want to make archived content available for students, then you will need to move it back into the available category. The Lecturecast Resource Centre wiki has instructions on how to make content available from the archive.

    Recordings will be kept in the archive category until 2 years after their creation date, at which point they will be deleted. This is an important part of managing the storage system for Lecturecast.

    You can read more about why we carry out this process then you find the retention and archiving policy in the Lecturecast Resource Centre wiki.

     

    Lecturecast Annual Archiving 2015

    By Domi C Sinclair, on 27 July 2015

    Lecturecast annual archiving will be taking place between the 3rd and the 8th August 2015.  During this time the admin interface for Lecturecast will be unavailable, however any scheduled recordings will still take place.

    What happens during archiving?

    During the archiving process all recordings currently marked as either available or unavailable will be moved to the ‘archive’ category. Once they have been moved to this category they will be unavailable for viewing. If you would like any of these recording to remain available to students it is your responsibility to move them back from ‘archive’ to ‘available’. Instructions for un-archiving your content can be found at https://wiki.ucl.ac.uk/x/4w1iAQ.

    Why is this necessary?

    To manage the storage requirements of Lecturecast it is important to delete any content that is no longer required. Any content that is in the ‘archive’ and is older than 2 years is deleted from Lecturecast during our deletion cycles. You can read more about our deletion cycles and the archive process in the Lecturecast Resource Centre wiki: https://wiki.ucl.ac.uk/display/LecturecastResourceCentre/Retention%3A+Archiving+and+deletion+Policy

    Any questions?

     If you have any questions after visiting the Lecturecast Resource Centre then please email ele@ucl.ac.uk or phone the ISD Service Desk (ext 25000).

     

    Thank you for your co-operation.

     

    Now and next from E-Learning Environments Summer 2015

    By Domi C Sinclair, on 15 July 2015

    The second edition of our new monthly vlog series, where we bring you all the most important news from UCL E-Learning Environments. This video focuses on the what ELE are doing over the summer period, as well as some future plans.

    Useful link:

    Moodle Snapshot: https://moodle-snapshot.ucl.ac.uk/

    ELE Blog: http://blogs.ucl.ac.uk/ele/
    Twitter: https://twitter.com/ucl_ele

    Game SIG: https://moodle.ucl.ac.uk/course/view.php?id=21489§ion=3

    Helping us to help you

    By Domi C Sinclair, on 16 December 2014

    When you have a problem or question E-Learning Environments (ELE) are always more than happy to hear from you, and will do all we can to help you as quickly as we can. However, this process can be slowed down if we don’t have all the information we need to investigate your problem, or answer your question. So here are some top tips for what to include in an email/ ticket to ELE, so you can help us to help you.

    1. Course name (and link)

    UCL is a large university with hundreds of courses, and even more modules. Therefore it is very difficult for us to investigate a problem without knowing the name of a course/ module, so that we can look at the problem and try to replicate it. A lot of problem solving is reverse engineered, so we will try to replicate the problem for ourselves and then figure out what is wrong, by using our familiarity with the components of the technology. It is also helpful to include a link to the course/ module in question, as sometimes these are not obvious when searching in Moodle/ Lecturecast. Asking for the course name is always our first step, and so by including this in your original email then you will save time and help us resolve the problem faster.

    2. Activity/ resource name (and link)

    As well as there being a lot of courses at UCL, individual courses may have more than one of a particular activity, such as a Turnitin assignment or forum. It will take ELE extra time if we have to search through all of them to find the problem, and it also means that sometimes we are not always sure if we have found the problem. By including the name and location of the activity in the original email ELE can go straight to it, and get to work determining the problem.

    3. Screenshots

    When we look at a course, it might not always be possible for ELE to replicate a problem. This might be because the issue is related to a particular browser you are using, or due to permissions on your account. As these parameters might not apply to ELE we may not be able to see the problem, which makes it much harder for us to help with the answer. If you can take a screenshot (using the PrtScn key) and then paste that into a document and send it as an attachment, it will help us see the problem and any error messages you are receiving. It can even mean that we can answer the question or give a solution straight away upon seeing the screenshot.

    4. Error messages

    Screenshots of error messages are good, but if you can’t take one then including what an error message says will help ELE to diagnose and resolve the problem. It also helps us if we have to deal with any third party suppliers (such as Turnitin).

    4. Specifics

    A summary of the problem is best as ELE might not have a lot of time to read a long email, and it may be possible to determine and resolve an issue with only a few key details, listed above. However it can also help to be specific. If you are reporting a problem then list what steps you are taking that are causing the problem, which buttons are you clicking and in what order? Details are also helpful if you are asking a question about a new activity you’d like to start, but you’re not sure which tool to use. If you include specific details about what you want to do then ELE can suggest the tool that fits your needs best.

    By following these tips you will have an easier and quicker experience with ELE, and we will be able to get through more problems or questions in less time.

    Please feel free to send your queries to ELE via our email address, ele@ucl.ac.uk

    News for Lecturecast users: Direct booking is introduced and the Lecturecast Resource Centre gets a make-over.

    By Rod Digges, on 18 August 2014

    neon video sign

     

    A new booking form, linked into the Lecturecast system allows UCL staff members to schedule recordings for portico registered modules directly.

    Staff wishing to book non-portico module recordings should email ele@ucl.ac.uk

    The Lecturecast resource centre  has been substantially updated, giving more detailed information about a number of existing and new topics. We very much hope that the UCL Lecturecast community find the resources both interesting and useful – included is new information about:

    • Live webcasting and an invitation to join with ELE in a preliminary study of its potential for teaching at UCL.
    • The new personal capture client – the PC version is even more user-friendly with a completely new look and feel. The lastest Mac version is more reliable. (PC users should download the latest personal capture software from Lecturecast the old version will no longer automatically update).
    • A new embed facility allowing Lecturecast recordings (voice and display only) to be embedded in Moodle and other web pages – much like embeding a YouTube video.
    • How Lecturecast course instructors can use EchoCenter pages to access viewing figures.

    UCL Moodle Archive, Imagestore, Lecturecast outage 18th August

    By Domi C Sinclair, on 14 August 2014

    The following services will be UNAVAILABLE between 17:00-19:30 on Mon 18th August 2014 whilst planned system maintenance is undertaken, and should be considered AT RISK until 09:00 on Tues 19th August 2014.

    UCL Moodle Archive (read-only archive of moodle courses from previous years)
    https://moodle-archive.ucl.ac.uk/

    UCL Imagestore (UCL Imagestore is an online digital archive of images, read more at http://www.ucl.ac.uk/isd/common/creative_services/imagestore)
    https://www.imagestore.ucl.ac.uk/

    Lecturecast (central lecture recording system)
    http://www.ucl.ac.uk/isd/staff/e-learning/core-tools/lecturecast
    (no content can be viewed/edited, any new content scheduled to be recorded during this time will be recorded but will not be processed/published until after 09:00 on Tues 19 Aug)

    Any centrally hosted video content embedded into systems such as
    – UCL Moodle – https://moodle.ucl.ac.uk/
    – Silva webpages
    – UCLeXtend – https://extend.ucl.ac.uk/
    – https://www.londonentrepreneurshiponline.com/
    – any other centrally hosted video content

    Also read this story on the ISD News page: http://www.ucl.ac.uk/isd/isd-news/isnews/aug2014/Moodle_Archive_Imagestore_Lecturecast_outage_18th_August