E-Learning Environments team blog
  • ELE Group
    We support Staff and Students using technology to enhance teaching & learning.

    Here you'll find updates on developments at UCL, links & events as well as case studies and personal experiences. Let us know if you have any ideas you want to share!

  • Subscribe to the ELE blog

  • Meta

  • Tags

  • A A A

    Archive for the 'Lecturecast' Category

    Helping us to help you

    By Domi C Sinclair, on 16 December 2014

    When you have a problem or question E-Learning Environments (ELE) are always more than happy to hear from you, and will do all we can to help you as quickly as we can. However, this process can be slowed down if we don’t have all the information we need to investigate your problem, or answer your question. So here are some top tips for what to include in an email/ ticket to ELE, so you can help us to help you.

    1. Course name (and link)

    UCL is a large university with hundreds of courses, and even more modules. Therefore it is very difficult for us to investigate a problem without knowing the name of a course/ module, so that we can look at the problem and try to replicate it. A lot of problem solving is reverse engineered, so we will try to replicate the problem for ourselves and then figure out what is wrong, by using our familiarity with the components of the technology. It is also helpful to include a link to the course/ module in question, as sometimes these are not obvious when searching in Moodle/ Lecturecast. Asking for the course name is always our first step, and so by including this in your original email then you will save time and help us resolve the problem faster.

    2. Activity/ resource name (and link)

    As well as there being a lot of courses at UCL, individual courses may have more than one of a particular activity, such as a Turnitin assignment or forum. It will take ELE extra time if we have to search through all of them to find the problem, and it also means that sometimes we are not always sure if we have found the problem. By including the name and location of the activity in the original email ELE can go straight to it, and get to work determining the problem.

    3. Screenshots

    When we look at a course, it might not always be possible for ELE to replicate a problem. This might be because the issue is related to a particular browser you are using, or due to permissions on your account. As these parameters might not apply to ELE we may not be able to see the problem, which makes it much harder for us to help with the answer. If you can take a screenshot (using the PrtScn key) and then paste that into a document and send it as an attachment, it will help us see the problem and any error messages you are receiving. It can even mean that we can answer the question or give a solution straight away upon seeing the screenshot.

    4. Error messages

    Screenshots of error messages are good, but if you can’t take one then including what an error message says will help ELE to diagnose and resolve the problem. It also helps us if we have to deal with any third party suppliers (such as Turnitin).

    4. Specifics

    A summary of the problem is best as ELE might not have a lot of time to read a long email, and it may be possible to determine and resolve an issue with only a few key details, listed above. However it can also help to be specific. If you are reporting a problem then list what steps you are taking that are causing the problem, which buttons are you clicking and in what order? Details are also helpful if you are asking a question about a new activity you’d like to start, but you’re not sure which tool to use. If you include specific details about what you want to do then ELE can suggest the tool that fits your needs best.

    By following these tips you will have an easier and quicker experience with ELE, and we will be able to get through more problems or questions in less time.

    Please feel free to send your queries to ELE via our email address, ele@ucl.ac.uk

    News for Lecturecast users: Direct booking is introduced and the Lecturecast Resource Centre gets a make-over.

    By Rod Digges, on 18 August 2014

    neon video sign


    A new booking form, linked into the Lecturecast system allows UCL staff members to schedule recordings for portico registered modules directly.

    Staff wishing to book non-portico module recordings should email ele@ucl.ac.uk

    The Lecturecast resource centre  has been substantially updated, giving more detailed information about a number of existing and new topics. We very much hope that the UCL Lecturecast community find the resources both interesting and useful – included is new information about:

    • Live webcasting and an invitation to join with ELE in a preliminary study of its potential for teaching at UCL.
    • The new personal capture client – the PC version is even more user-friendly with a completely new look and feel. The lastest Mac version is more reliable. (PC users should download the latest personal capture software from Lecturecast the old version will no longer automatically update).
    • A new embed facility allowing Lecturecast recordings (voice and display only) to be embedded in Moodle and other web pages – much like embeding a YouTube video.
    • How Lecturecast course instructors can use EchoCenter pages to access viewing figures.

    UCL Moodle Archive, Imagestore, Lecturecast outage 18th August

    By Domi C Sinclair, on 14 August 2014

    The following services will be UNAVAILABLE between 17:00-19:30 on Mon 18th August 2014 whilst planned system maintenance is undertaken, and should be considered AT RISK until 09:00 on Tues 19th August 2014.

    UCL Moodle Archive (read-only archive of moodle courses from previous years)

    UCL Imagestore (UCL Imagestore is an online digital archive of images, read more at http://www.ucl.ac.uk/isd/common/creative_services/imagestore)

    Lecturecast (central lecture recording system)
    (no content can be viewed/edited, any new content scheduled to be recorded during this time will be recorded but will not be processed/published until after 09:00 on Tues 19 Aug)

    Any centrally hosted video content embedded into systems such as
    – UCL Moodle – https://moodle.ucl.ac.uk/
    – Silva webpages
    – UCLeXtend – https://extend.ucl.ac.uk/
    – https://www.londonentrepreneurshiponline.com/
    – any other centrally hosted video content

    Also read this story on the ISD News page: http://www.ucl.ac.uk/isd/isd-news/isnews/aug2014/Moodle_Archive_Imagestore_Lecturecast_outage_18th_August

    Annual Lecturecast Archiving

    By Rod Digges, on 4 August 2014

    At the end of the academic year – All Lecturecast recordings located under available/unavailable tabs will be moved into the ‘archive’ category within the Lecturecast system – at this point they will become unavailable for viewing. Unless you have specifically requested otherwise your content will be included in this process.

    It is the responsibility of content owners who want recordings available from one academic year to the next to move their content back from ‘archive’ to ‘available’ once the archiving process has been completed

    This year, archiving will take place take place between 8.00am Thursday the 7th August and 8:00am Friday the 8th August. During this time the Lecturecast service should be considered unavailable. Please do not log into the admin interface during this period.

    Once the service is restored you will receive an email informing you that archiving is complete, content can then be un-archived – this is straightforward and details are given in the Lecturecast Guide here http://bit.ly/17m3JOX

    Next academic year the usual monthly content deletion cycle will commence in October, according to the Lecturecast Archive Policy http://bit.ly/11nfZKw

    PLEASE NOTE: Archived material will only be deleted two years after the date of its capture/recording. Thus it is critical to move old material out of the archive if you want it retained for viewing

    If you have any questions or concerns surrounding this procedure please contact ele@ucl.ac.uk

    Live lecture broadcast study at UCL

    By Rod Digges, on 22 July 2014

    Students in Lecture


    Many Lecture spaces at UCL that have been equipped with Lecturecast are now able to stream (broadcast live) lectures but this aspect of Lecturecast has yet to be introduced to the UCL teaching community.

    In light of this, E-Learning Environments will be undertaking a limited exploratory study of live streaming, inviting a number (5-10) interested academics to use streaming in addition to recording their lectures.
    If you are interested in taking part in this study or want to find out more read on..

    Five videos on UCL’s lecture capture experience

    By Clive Young, on 28 January 2014

    UCL was the lead partner for the recently-finished  REC:all project supported by the European Commission under the Life Long Learning Programme. REC:all explored new ways in which lecture capture could become more pedagogically valuable. Over the course of the project we realised that the situation in UCL was developing very rapidly. We decided therefore to explore beyond the original case studies in order to capture some of the broader issues that were emerging.

    To do this we spoke to many practitioners from across the institution and in the spirit of the project, we created five short films to  capture various aspects of UCL’s experience.

    Video 1 The Lecturecast story (11m 34s)

    Why and how UCL adopted and rolled out our Echo360 installation.



    Video 2 Student reaction to lecture capture (7m 08s)

    UCL students explain why they like lecture capture.



    Video 3 Pedagogy (10m 38s)

    The pedagogical impact of lecture recording



    Video 4 Lecture flipping (11m 01s)

    One of the most popular ‘enhancements’ of of lecture capture is flipping



    Video 5 The Future of Lecture Capture (7m 41s)

    Social media, open resources and other ideas.



    Many thanks to all UCL students and staff who agreed to be videoed for this project.