Digital Education team blog
  • We support Staff and Students using technology to enhance education at UCL.

    Here you'll find updates on institutional developments, projects we're involved in, updates on educational technology, events, case studies and personal experiences (or views!).

    Subscribe to our elearning newsletters.

  • Subscribe to this blog

  • Meta

  • Tags

  • Creative Commons Licence

  • A A A

    The Lecturecast system has a new interface

    By Janice Kiugu, on 23 January 2019

    Users of the Lecturecast system will notice that there has been an update to the user interface. The new interface makes finding content and courses easier. It also provides improved search and sort functionality as well a new filtering system.  The change mainly affects staff. Most users may not notice the change but users who frequently access the ‘Library’, now known as ‘My Content’ and who use the engagement tools should familiarize themselves with the changes. The new interface is quite intuitive but if you find yourself wondering where some aspect of Lecturecast functionality now sits, you will find these guides useful.

    Note that all content you had access to will still be available.

    For any queries regarding this change, please email: digi-ed@ucl.ac.uk

     

    Globally Deactivating Portico Enrolments in Moodle

    By Janice Kiugu, on 30 October 2018

    Portico enrolments will be globally deactivated in Moodle on 6th November 2018.  This is done six weeks from the start of each term.

    How will this impact students on my course?

    • Students who are already enrolled on a Moodle course WILL continue to have access to their course (s) and WILL NOT be unenrolled.
    • Students enrolling on Portico after the deactivation WILL NOT be automatically enrolled  onto the corresponding Moodle course. Students can still be manually enrolled.
    • Students who leave the course WILL NOT be automatically un-enrollled

    Moodle and Portcio enrolments

    When Portico enrolments are active on a Moodle course, student enrolments on the course are automatically updated overnight to mirror the Portico student list for the associated module. Consequently, students who change courses, or withdraw from their studies permanently or temporarily, are automatically un-enrolled from their Moodle courses. Usually, this is desirable when students change/drop modules within the first few weeks of term. However, if Portico un-enrols students after they have been awarded any grades, these grades become inaccessible, which can be very problematic.

    Note: the ‘inaccessible’ grades, submissions and logged activity are not deleted, and can be accessed again if the student is re-enrolled manually. But, when a student is no longer enrolled on a course, there is just no way to view their content.

    Why deactivate Portico enrolments?

    To reduce the likelihood of this particular ‘inaccessible/missing grades’ problem occurring, Portico enrolments are de-activated globally in Moodle, six weeks from the start of each term.

    Can I re-activate Portico enrolments on my course(s)?

    Yes. However, please assess whether you risk losing access to some students’ grades before you do this. See instructions on re-activating Portico enrolments

    Note: Portico enrolments can be ‘deactivated’ within the course at any time by anyone with Course Administrator or Tutor access, thereby stopping any updates to the list of enrolled users on the Moodle course.

    TechQual+ Survey at UCL

    By Moira Wright, on 13 October 2017

    In early 2016, ISD (Information Services Division) carried out the first Staff and Student IT Survey using TechQual+. Over 1,000 of you completed the survey, and over the past 16 months we have been working hard to improve our services in response to your comments.

    Below are just a few examples of changes that have been made as a result of the feedback received from the TechQual+ survey run in 2016:

    Wi-Fi                        Three speech bubbles

    A substantial investment in replacing and upgrading our Wi-Fi technology infrastructure

    Service Desk

    We’ve invested in staffing, tools and training to speed up response times and improve quality.

    We’ve partnered with an external organisation and altered shift patterns to provide additional out of hours’ support.

    Printing                 

    We’ve rolled out 170+ additional printers over the past 18 months, targeting the busiest areas. This takes the current total to 660 printers. In areas of high usage, we’ve introduced new high capacity printers.

    Infrastructure

    We have invested in storage and now all staff and students can store 100GB for free.

    Computers

    We are continuing to invest in additional cluster PCs, and loan laptops where there isn’t space for desktops. We added a further 550 desktops and 60 laptops by September 2017.
    We operate one of the largest laptop loan services across UK universities – 266 laptops across 12 locations – and this year a further 60 laptops were added.

    Training

    We delivered 221 courses last academic year, that’s nearly 1000 hours of training with about 3000 people attending.  We are working hard to publicise the courses we offer.

    Audio Visual

    In 2016 ISD invested £2.5m into improving the technology in teaching facilities. Approximately 70 centrally bookable spaces had their facilities updated; this included bringing 43 spaces in 20 Bedford Way up to the standard spec including installation of Lecturecast in approx. 30 spaces.  Lecturecast was also installed at 22 Gordon Street and Canary Wharf (3 spaces each).  We also refreshed the Lecturecast hardware in 12 rooms.


    Drawing of a tablet with 5 stars

    Based on the findings of focus groups at participating institutions, the TechQual+ project has articulated a set of generalised IT service outcomes that are expected of IT organizations by faculty, students, and staff within higher education. The TechQual+ core survey contains 13 items designed to measure the performance of the following three core commitments: 1) Connectivity and Access, 2)Technology and Collaboration Services, and 3) Support and Training.

    The TechQual+ survey will be run again at UCL in December 2017 and we’ll be asking for your help to advertise it to your students, encouraging them (and you!) to complete it. All respondents will be entered into a prize draw with a chance to win some great prizes!

    We’ll be providing more information and communications about the survey closer to the opening date.

     

    A new academic year, an upgraded Lecturecast Service (students)

    By Janice Kiugu, on 5 October 2017

    Lecturecast is UCL’s automated lecture recording system with over 115 rooms across the University enabled with more being added through the year.

    The system is designed for course tutors/administrators to electively choose to record their lectures as supplemental resources and share them with their students via the respective Moodle course.Lecturecast is not a replacement for lecture attendance and is provided to complement lectures and provide an additional resource to support student learning.

    There are multiple benefits of Lecturecasting content, including the ability for you to revisit complex material and to engage in discussions outside of the classroom.

    Over the summer, the UCL Lecturecast system was upgraded to a more user-friendly and interactive interface, providing students with more tools to support their learning. When viewing a recording, you can now:

    • Make notes and download them for reference
    • Post questions
    • Bookmark content- this allows students to revisit a particular slide or scene and any notes that have been made
    • Flag content that may be confusing – flagged content is highlighted to the Tutor(s) associated with the course
    • Engage in discussions relating to the lecture with other students on the course

    Further changes have been made to enhance learning and teaching and to make learning more interactive and engaging for students. Staff can now:

    • Use the Lecturecast system to upload supplementary resources created elsewhere in various file formats
    • Create interactive slides that contain question slides
    • View analytics –   to better understand what students find most useful or to help improve future lecture delivery
    • Respond to questions students have posed as well as posting questions to students

    More information about using Lecturecast can be found here:  Lecturecast – Student Guide

    A step-by-step guide to viewing Lecturecast recordings and making use of the additional functionality is available here – Lecturecast Student Guide Learning the Basics

    For information on UCL Data Protection Policy, UCL Computer Regulations (Acceptable use Policy) and  how your data is being used, please refer to our  Lecturecast Information student wiki page.

    Support

    For information on how Lecturecast is being used on your course, please contact the relevant Tutor.

    For technical support on using the system,  please contact the ISD Service Desk: Tel: 020 7676 5000, 25000 (internal) Email: servicedesk@ucl.ac.uk

    UCL’s new Lecturecast system is live

    By Janice Kiugu, on 28 September 2017

    This summer the Lecturecast service received a significant upgrade when we moved from our previous lecture capture solution to the latest offering from our supplier Echo360.

    For those who have used Lecturecast in the past, you will be pleased to know that the new system offers a more streamlined and user-friendly service that allows you to schedule recordings for your lectures, link your recordings to a Moodle course and manage and edit recordings through the Lecturecast Active Learning Platform (ALP) interface. In addition to upgrading the system, we also have more rooms that are Lecturecast Enabled. Currently, over 110 rooms are online with more being added within the next few weeks.

    We believe that the new system will make it much easier for you to schedule recordings and share them with students. There are benefits to be had for both staff and students in ‘Lecturecasting’ events. In a recent survey of UCL students and their use of technology, the most frequent request was for Lecturecast to be more widely available.

    The new Lecturecast system comprises three elements:

    • The Lecturecast Scheduler: this allows you to schedule recordings for confirmed CMIS (i.e. UCL’s online timetabling and room booking system) booked events.
    • The Lecturecast Connector block – available on every Moodle course when you ‘Turn editing on’. This allows you to link your Moodle Course to a section in Lecturecast that contains the recordings for your course.
    • Lecturecast Active Learning Platform (ALP) – This is where recordings are hosted. The ALP interface provides functionality that goes beyond just hosting recordings and allows you to create and add resources that include interactive slides and view learner analytics. For students, it allows them to flag and bookmark content as well as take notes, participate in discussions and respond to interactive slides.

    We have developed new training resources including video and step-by-step guides to get you started using the new system, and are currently developing more advanced guides which will be available soon. These are available via the Lecturecast Resource Centre

    Training and guidance on using the additional functionality will be phased in over the next 12 months.

    If you are looking for inspiration and on how you might incorporate the use of Lecturecast into your teaching, have a look at some of the case studies from institutions around the world using Echo360 (the developers) behind Lecturecast.

    Below are a host of links to get you started in using the new Lecturecast system at UCL.

    If you have any queries or need support, please email lecturecast@ucl.ac.uk

    Preparing your Moodle Courses for 2017/18

    By Janice Kiugu, on 14 September 2017

    STAFF – Preparing your Moodle Courses for 2017/18

    Many staff have already started preparing their modules on Moodle to try to give students the best possible environment for learning and getting to grips with new material. With the start of term one fast approaching, we wanted to remind all staff of some of the key steps to follow during set-up and review of Moodle modules.  Guidance is provided below for Moodle courses where student activity was completed before the Snapshot was taken on 21st July 2017 as well as for Moodle courses where student activity may have continued beyond this point.

    Modules where student activity finished by 21st July 2017 (mainly UG)

    • Student data and assessment from the past year should have been captured in the Moodle 2016/17 Snapshot: https://moodle-snapshot.ucl.ac.uk/16-17/ . You may want to check your modules to confirm that content that should be hidden has been, and any assessment data you may need is available to you.
    • Reset your course in live Moodle to ensure no data or students from the last cohort remains before new students are enrolled – Find out how to reset your course.
    • Make sure to update your content, in particular any assignment submission dates for this year, and that any links are not broken. Find out how to update Moodle Assignments: and Turnitin Assignments.

    **If your Turnitin submission inbox does not display the column headings, you may want to clear your web browsers cache and cookies.

    • If required, activate Portico enrolments in your module so that students are automatically enrolled – Find out how to activate Portico enrolments here.
    • Once your course is updated, make sure it is visible by going to the Settings for the course.

    Modules where Student activity continues/continued beyond 21st July 2017 (mainly PG)

    • Do not reset your course! – as students have been active after the date of the snapshot and this data will not have been captured elsewhere. Check the Moodle 2016/17 Snapshot version of your course to confirm: https://moodle-snapshot.ucl.ac.uk/16-17 . If you are still unsure get in contact with us using the email below.
    • Request a new course to use for this year’s teaching – include the url of the original course if you require content to be duplicated.