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    Archive for the 'UCL E-Learning Champions' Category

    TechQual+ Survey at UCL

    By Moira Wright, on 13 October 2017

    In early 2016, ISD (Information Services Division) carried out the first Staff and Student IT Survey using TechQual+. Over 1,000 of you completed the survey, and over the past 16 months we have been working hard to improve our services in response to your comments.

    Below are just a few examples of changes that have been made as a result of the feedback received from the TechQual+ survey run in 2016:

    Wi-Fi                        Three speech bubbles

    A substantial investment in replacing and upgrading our Wi-Fi technology infrastructure

    Service Desk

    We’ve invested in staffing, tools and training to speed up response times and improve quality.

    We’ve partnered with an external organisation and altered shift patterns to provide additional out of hours’ support.

    Printing                 

    We’ve rolled out 170+ additional printers over the past 18 months, targeting the busiest areas. This takes the current total to 660 printers. In areas of high usage, we’ve introduced new high capacity printers.

    Infrastructure

    We have invested in storage and now all staff and students can store 100GB for free.

    Computers

    We are continuing to invest in additional cluster PCs, and loan laptops where there isn’t space for desktops. We added a further 550 desktops and 60 laptops by September 2017.
    We operate one of the largest laptop loan services across UK universities – 266 laptops across 12 locations – and this year a further 60 laptops were added.

    Training

    We delivered 221 courses last academic year, that’s nearly 1000 hours of training with about 3000 people attending.  We are working hard to publicise the courses we offer.

    Audio Visual

    In 2016 ISD invested £2.5m into improving the technology in teaching facilities. Approximately 70 centrally bookable spaces had their facilities updated; this included bringing 43 spaces in 20 Bedford Way up to the standard spec including installation of Lecturecast in approx. 30 spaces.  Lecturecast was also installed at 22 Gordon Street and Canary Wharf (3 spaces each).  We also refreshed the Lecturecast hardware in 12 rooms.


    Drawing of a tablet with 5 stars

    Based on the findings of focus groups at participating institutions, the TechQual+ project has articulated a set of generalised IT service outcomes that are expected of IT organizations by faculty, students, and staff within higher education. The TechQual+ core survey contains 13 items designed to measure the performance of the following three core commitments: 1) Connectivity and Access, 2)Technology and Collaboration Services, and 3) Support and Training.

    The TechQual+ survey will be run again at UCL in December 2017 and we’ll be asking for your help to advertise it to your students, encouraging them (and you!) to complete it. All respondents will be entered into a prize draw with a chance to win some great prizes!

    We’ll be providing more information and communications about the survey closer to the opening date.

     

    Sneak a peak at the new (more accessible) UCL Moodle theme

    By Jessica Gramp, on 9 October 2017

    As part of a wider Accessible Moodle project, a new UCL Moodle theme is being designed to make it more accessible for those with disabilities. The theme is like a skin (or a wallpaper) that changes the way the text and colours are displayed, without changing any of the content that exists on each Moodle page. As well as changing the look and feel of all Moodle pages, it will provide additional navigation aids in the form of menus, blocks that can be hidden and potentially also docked blocks, which sit to the left of the page for easy access.

    The new theme will be rolled out to all staff and students in the next major upgrade of UCL Moodle in summer 2018. However, we plan to pilot the new theme with students and staff beforehand and once we are confident it works as intended, we will give everyone the option of switching to the new theme in advance of it becoming the default theme for UCL Moodle in summer 2018.

    The Moodle theme is applied to a user account, which means during the pilot period, there will be a mix of some using the new and some using the existing UCL Moodle theme. In Summer 2018 everyone will be switched to the new theme automatically as part of the UCL Moodle Summer Upgrade. The theme is not to be confused with Moodle course formats, which allow you to change the way a Moodle course is laid out.

    I wrote earlier on how the new theme will address accessibility issues. A number of staff across UCL provided feedback on the proposed theme and after a number if iterations, we have now agreed on a design that foremost meets the needs of staff with particular disabilities, as well as being more usable for everyone. As well as working with individuals who participated in the project’s initial focus groups, the E-Learning Champions were also given the opportunity to feed in their comments on the proposed theme and forward this to interested colleagues.

    The proposed new UCL Moodle theme showing collapsed topics format

    The proposed new UCL Moodle theme showing collapsed topics format. Click to enlarge.

    We had contemplated a pink theme, however, blue proved to be a better option for a number of staff with particular disabilities. The blue version was also more popular with those staff without disabilities. The below design shows how the tabbed course format will look, but with blue, instead of pink tabs, menus and links.

    Tabbed course format but the pink tabs, text and menus will be blue

    Tabbed course format but the pink tabs, menus and links will be blue. Click to enlarge.

    The UCL Moodle homepage will be simplified and will provide more space for news relating to teaching and learning at UCL. The menus will be blue instead of the pink shown in the design below.

    New more accessible UCL Moodle homepage, but with blue instead of pink menus

    UCL Moodle homepage, but with blue instead of pink menus. Click to enlarge.

    The Accessible Moodle project team at UCL worked closely with designer Ralph Bartholomew from St Albans Web Design and developer Pat Lockley from Pgogy Webstuff to implement the new theme.

    If you have any questions or comments about the new theme, or would like to be involved in the pilot, please contact Jessica Gramp.

    Cloud services enable How to Change the World student programme to go global

    By Alan Y Seatwo, on 14 July 2017

    For the last four years, the Department of Science, Technology, Engineering and Public Policy (STEaPP) has been running a two-week programme called ‘How to Change the World’ (HtCtW) for undergraduate engineering students in the Faculty as part of the Integrated Engineering Programme. The aim of HtCtW is to enable students to work in multi-disciplinary teams and collaborate to create engineering solutions to an open-ended problem linked to a particular global challenge.

    Due to the success of this format, the programme is being rolled out externally. It was piloted with members of the Royal Academy of Engineering (RAEng) in London in 2016, and now STEaPP is partnering with the RAEng and National Academy of Engineering to run a student programme for a cohort of 150 students (from China, UK and US) at the Global Grand Challenges Summit 2017 in Washington DC on 18–20 July.

    Students will generate their own audio or video podcasts exploring how solving one or more of the Grand Challenges could impact real peoples’ lives for the better. These podcasts will be reviewed and a selection will be promoted across a range of professional networks and media channels, with career-enhancing benefits for participants.

    Five members of STEaPP staff will travel to Washington DC and offer face-to-face facilitation at the Summit. In additional, the department is also offering online learning consultancy to the RAEng that enables us to develop, produce and release online learning materials to support the programme. Based on a ‘flipped classroom’ approach, we are use a combination of the Microsoft Office 365 tool and online cloud storage to set up a password-protected online portal where students can access information and reading materials to prepare for the programme. Using Dropbox’s “File Request” allows students at the Summit without an account to submit their deliverables.

    We are also working with experts in media to give the students some unique insights into how best to communicate their message. Alok Jha (ITV News Science correspondent), Dr Kevin Fong (STEaPP Honorary Lecture and BBC science programme presenter) and Oliver Morton (the Economist) have been tasked with producing an online guide on how to produce a good podcast.

    The use of a range of cloud services enable the partnership of UCL STEaPP, RAEng, British broadcast professionals and US-based organisations to work effectively together to design, develop and deliver this student programme. It is hoped that the experience of this collaborative work will help STEaPP to further develop our expertise in the use of learning technologies in both formal and informal learning curricula.

     

    Alan Seatwo

    Learning Technologist and E-Learning Champion at STEaPP

    Engaging the E-Learning Champions in the Bartlett

    By Jessica Gramp, on 13 March 2017

    At this term’s E-Learning Champions in the Bartlett Faculty of the Built Environment I suggested a new approach where members were asked to answer a few questions on slides about their use of e-learning in their department. This really helped engage the staff, however the questions were a bit repetitive, so I’ve since streamlined the slides.

    The student experience officer who arranges and minutes these meetings agreed that:

    “…they seemed much more engaged, and I think this presentation format works well. It felt as though some real breakthroughs were made for people, which was great.”

    I’m hoping to try this approach in the other faculties within BEAMS: Engineering and Mathematical and Physical Sciences.

    Download (PPTX, 40KB)

    Student digital experience tracker

    By Moira Wright, on 10 March 2017

    How should institutions respond to students’ changing expectations of their digital environment? What experiences at university prepare students to flourish in a digital world? What are institutions doing to engage students in dialogue about their learning environment and to gather intelligence about their changing needs?

    Following a successful pilot with 24 institutions in 2016 a student digital tracker tool, built on resources such as the Jisc/ NUS student digital experience benchmarking tool  and the Jisc guide to enhancing the digital student experience: a strategic approach. The questions cover issue important to learners and/or to staff with a focus on the learning experience.

    The student digital experience tracker will allow universities, colleges and skills providers to:

    • Gather evidence from learners about their digital experience, and track changes over time
    • Make better informed decisions about the digital environment
    • Target resources for improving digital provision
    • Plan other research, data gathering and student engagement around digital issues
    • Demonstrate quality enhancement and student engagement to external bodies and to students themselves

    The tracker is delivered in BOS – an online survey service specially developed for the UK education sector. Institutions using the tracker will receive guidance on implementation in BOS, real-time access to their own data, are able to benchmark their data against their sector data, and access further guidance on how to understand and respond to the findings.

    UCL students are invited to participate in the survey and a link has been added to students Moodle landing page on the right side. Alternatively you can access the survey using this link: http://tinyurl.com/ble-student-survey-2017 – please advertise to UCL  students. The survey is open until March 31st 2017.

     

    Bug in duplicated Moodle assignments

    By Rod Digges, on 8 December 2016

    We’ve recently come across a bug in Moodle (not Turnitin) assignments. The bug shows up when a blind marking/anonymous Moodle assignment that has been used and student identities revealed is then copied for re-use. The copy of the assignment will look from its settings like a blind marking/anonymous assignment but it will behave as if the ‘Reveal student identities’ link had been clicked and student names will be visible in both the grading interface and the course gradebook. The quickest way to check if a ‘blind marking/anonymous’ assignment is truly in an anonymous state is to click on its link and look for the presence of the ‘Reveal student identities’ link in the assignment’s settings block, if the link is there the assignment is anonymous.

    For the moment we advise that Moodle assignments are not created by duplication of old assignments but are created as completely new assignments.

    screenshot - assignment settings block